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Revo RU8NVR2AX User Manual

Ultra network video recorder
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ULTRA Network Video Recorder
User Manual
RU8NVR2AX/RU16NVR2BX
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  • Page 1 ULTRA Network Video Recorder User Manual RU8NVR2AX/RU16NVR2BX Thank you for purchasing our product. Please Contact us if you have any questions or feedback at support@revoamerica.com or at 866-625-7386. No part of this manual may be copied, reproduced, translated, or distributed in any form...
  • Page 2 Disclaimer CAUTION! The default password “123456” is intended only for your first login. We strongly recommend you set a strong password to ensure account security. Strong: contains at least 9 characters comprising all three  elements: letter, special character, and digit. Weak: contains at least 8 characters from two of the four types: ...
  • Page 3 responsible for any consequences resulting from illegal operations of the device. The illustrations in this manual are for reference only and may vary  depending on the version or model. The screenshots in this manual may have been customized to meet specific requirements and user preferences.

  • Page 4: Table Of Contents

    Contents Preface ....................8 Part I Local Operations ................8 1 Before You Begin .................. 9 User Login ....................9 Local Operations ..................9 2 Initial Configuration ................11 Preparation .................... 11 Device Login ................... 11 Wizard ....................14 3 Live View .................... 15 Live View Status..................
  • Page 5 Setting a Preset Patrol ................43 Setting a Recorded Patrol ............... 44 Setting Auto Guard ................. 45 6 Recording and Snapshot ..............46 Encoding Settings ................... 46 Draw or Edit a Schedule ................49 Scheduled Recording and Snapshot ............50 Motion Detection Recording and Snapshot ..........
  • Page 6 Motion Detection ................... 79 Tampering Detection ................80 Human Body Detection ................81 Video Loss ....................82 Alert ....................... 82 Audio Detection ..................83 Buzzer ....................84 Doorbell Call ................... 84 Audio Detection ..................85 Alarm-Triggered Actions ................. 86 Manual Alarm ..................86 10 VCA ....................
  • Page 7 14 System Maintenance ..............124 System Information ................124 Network Information ................127 Log Query ..................... 129 System Restoration................130 Automatic Maintenance ............... 130 System Upgrade ................... 131 Hard Disk Detection ................133 One-Click Collect .................. 134 15 Shutdown ..................135 Part II Web-Based Operations ..............

  • Page 8: Preface

    Preface This manual describes how to use your NVR locally or on the Web interface. In this manual, the terms IP camera and IPC refer to the same thing: network camera, which requires a connection to the network. And the IP device mentioned in this manual refers to an IP camera (also known as network camera) or a Digital Video Server (DVS).

  • Page 9: Before You Begin

    Before You Begin Please be aware that the parameters that are grayed out on the system user interface (UI) cannot be modified. The parameters and values displayed may vary with device model, and the figures in this manual are for illustration purpose only. User Login Use the default username admin and password 123456 for your first login.
  • Page 10 Mouse Operations Table 1–1 Mouse Operations Name Action Description Select or confirm an item.  Click Select to edit digits, symbols, upper-case or  lower-case letters in a field. Left button Double-click Enter or exit full screen mode in live view. Draw or move a rectangle on the screen, for Drag example, a motion detection area.

  • Page 11: Initial Configuration

    Initial Configuration Preparation Make sure that at least one monitor is correctly connected to the  VGA or HDMI interface on the rear panel of the NVR. Verify that the hard disk(s) are correctly installed. For detailed steps  to install a hard disk, please refer to the quick guide shipped with your NVR.
  • Page 12 Enter the default admin password 123456, click Login, and then click Yes to change the password. Change the password into a strong one, then click OK. Set the unlock pattern.
  • Page 13 NOTE! To disable unlock pattern, click System > User. See User Configuration for details.

  • Page 14: Wizard

    Wizard The wizard can guide you to complete the most basic setup. The following page appears after your login: Enable or disable the wizard as needed and then click Next. You may also click Select the time zone, date and time format, set the system time, and then click Next.

  • Page 15: Live View

    Complete network configuration, and then click Next. Live View Live View Status The following icons are used to indicate alarms, recording status, and audio status in a live view window. Table 3–1 Live View Window Icons Icon Description Tampering alarm Motion detection alarm Recording Two-way audio...

  • Page 16: Window Toolbar

    Window Toolbar Icon Description Available for PTZ cameras only. Click to display the PTZ control window. Record live video in the window to the hard disk. Clicking stops recording. Click to play video recorded during the past 5 minutes and 30 seconds.

  • Page 17: Shortcut Menu

    Icon Description Previous or next screen. Start or stop sequence. Playback. Rest the mouse pointer on this icon to view encoding information including frame rate, bit rate, and resolution; or click to view camera status. Click to view device alarm status and camera status. Rest the mouse pointer on it to view NIC card information.
  • Page 18 Table 3–2 Shortcut Menu Table 3–3 Shortcut Menu Description Menu Description Access the main menu. Most of operations described in this manual are performed Menu start from the main menu; for example, click Camera > Camera (with Menu > omitted). Common Quick access to Camera, Net Config, and Backup.

  • Page 19: Sequence Operation

    Menu Description VAC search includes face, face comparison search, vehicle VCA Search search, behavior search, and people counting report. Choose a video output mode, including standard, soft, Output Mode bright, and vivid. Manual settings include manual recording and manual Manual alarm.

  • Page 20: Zoom

    NOTE! The default sequence interval is eight seconds and can be set under  System > Preview. You may drag video to the desired window on the screen.  Zoom Zoom in on an area of images in a window for details. Click the window and then click on the window toolbar.

  • Page 21: Image Configuration

    Move your mouse to the area you want to zoom in, then use your scroll wheel to zoom in and out. Right click to exit zoom. Image Configuration Adjust image settings to get optimal images from a camera. Click the window and then click on the window toolbar.
  • Page 22 NOTE! Pressing and holding the scroll wheel for at least 3 seconds will restore the default resolution. Preview Configuration Each preview window (window for short) links to a camera. By default, window 1 links to camera D1, window 2 links to camera D2, and so on. You may want to change the link to display live video from a camera in another specified window.
  • Page 23 Advanced Configuration Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously. This function is disabled by default.

  • Page 24: Channel Configuration

    Channel Configuration Channel Management This chapter describes how to add and manage IP devices in your NVR. The IP devices mentioned in this manual mainly refer to IP camera (or network camera); sometimes they can also be Digital Video Server (DVS). Before you start, make sure the IP devices are connected to your NVR via network.
  • Page 25 Connect an IP camera to a PoE port or a switching port with a network cable. The connected camera will be added to the NVR automatically. Check status under Camera > Camera > Camera. means live video from the camera is available. Click to view live video.
  • Page 26 Click  Click to add the camera. NOTE! For a Digital Video Server (DVS), a window appears when you click Add, and you need to select channels to add the connected cameras. Option 4 Use this option to add an IP device that is connected to a different router, for example, when the NVR and the IP device are connected across the Internet.
  • Page 27 a. On the IP device's Web interface, go to Setup > Network > DDNS, enable DDNS, select EZDDNS, set a domain name and get the server address. NOTE! After setting the domain name, check that you can use the device address ...
  • Page 28 Option 5 Use this option only when the IP device to add supports the standard RTSP, and all you need from the IP device are just view live and playback. IP devices added in this way cannot be configured from the NVR. Click Camera >...
  • Page 29 Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list. Managing an IP Device Manage IP devices under Camera > Camera > Camera. Click to edit settings including the protocol, IP address, port ...
  • Page 30 Click to change the IP address of an IP camera and the default  gateway. A DVS' IP address cannot be editted from the NVR. means this function is not available. Batch Edit Password If the password you used to add the cameras is incorrect, use this function to batch edit the password used for authentication.
  • Page 31 NOTE! Changing camera password is available for certain cameras only. Change Camera Password To change the password of a single camera, select the target camera,  and click , enter the new password, then click Confirm. To change the password of cameras in batch, select the target ...

  • Page 32: Osd Configuration

    Restore Default Settings Click , then click OK in the pop-up window, then the camera’s default settings will be restored. OSD Configuration On Screen Display (OSD) are characters displayed with video images, for example, camera name, date and time, and people counting statistics. Click Camera >...

  • Page 33: Image Configuration

    Enter the camera name in the Name field. The name will be displayed on video image. NOTE! If camera name exceeds 20 characters, only the first 20 characters will be used as the OSD camera name. If camera name exceeds 20 characters, and you want to overlay a ...
  • Page 34 Adjust settings on the tabs as needed to achieve optimal images. See the following sections for detailed information. NOTE! A scene can be selected only when supported by the IP camera.  To restore default image settings, click Default in the lower right corner. ...
  • Page 35 Parameter Description  Normal: Displays images without rotation.  Flip Vertical: Displays images flipped vertically.  Flip Horizontal: Displays images flipped horizontally. Image Rotation  180°: Displays images flipped vertically and horizontally. 90° CW and 90° CCW: Display images in corridor ...
  • Page 36 Parameter Description Control image signals so that the camera can output Gain(dB) standard video signals in different light conditions. Slow Shutter Improves image brightness in low light conditions. Set the slowest shutter speed for the camera during Slowest Shutter exposure. Adjust the compensation value as required to achieve Compensation the desired image effects.
  • Page 37 Adjust parameters on the right side of the image to achieve smart illumination. Parameter Description  Dual Light: The camera adjusts the white light or infrared automatically according to the current lighting condition. Lighting Type  White Light: The camera uses white light illumination.
  • Page 38 Parameter Description Set the intensity level of the light. The greater the value, the higher the intensity (0 means that the light is turned off). Illumination Level Note: You can set this parameter only when Control Mode is set to Manual. NOTE! This function may vary with models.

  • Page 39: Privacy Mask Configuration

    Parameter Description condition (the color tends to be red). Lock: Lock the current color temperature without  change. Red Offset Adjust the red offset manually. Blue Offset Adjust the blue offset manually. Advanced settings Click the Advanced tab. Use defog to improve image quality in foggy days. Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area.

  • Page 40: Ptz Control

    (Optional) To clear a mask area, click Click Apply to save the settings. PTZ Control PTZ (pan, tilt and zoom) control is applicable to PTZ cameras only and may vary depending on the functions and protocols supported by the PTZ cameras.
  • Page 41 Button Description Adjust the zoom, focus, and iris of the PTZ camera. Note: You can also zoom in or out using the scroll wheel on your mouse. Control the rotation speed of the camera. 1 means the slowest, and 9 means the fastest. Click to display the PTZ Management window.

  • Page 42: Setting And Calling A Preset

    Setting and Calling a Preset A preset position (preset for short), is a saved view used to quickly steer the PTZ camera to a specific position. A preset consists of the following settings: pan and tilt positions, zoom, focus, and iris. Access the PTZ Management window.

  • Page 43: Setting A Preset Patrol

    NOTE! Presets can also be triggered by alarms. See Alarm-Triggered Actions for details. Setting a Preset Patrol Set the PTZ camera to patrol by presets (go from one preset to the next in specified order). You need to set presets first and then select some as keypoints.

  • Page 44: Setting A Recorded Patrol

    After completing the configuration, click Apply to save the settings. Now keypoints for preset patrol 1 is complete. Click right to the drop-down list to start preset patrol 1. To stop, click NOTE! The duration ranges from 0 to 1800 seconds (default: 10). The rotation speed ranges from 1 to 9 levels (default: 5).

  • Page 45: Setting Auto Guard

    Setting Auto Guard Use auto guard so the PTZ camera automatically operates as configured if no operation is performed by any user during a certain time period. Auto guard avoids situations where the camera is left to monitor incorrect scenes by user's negligence. This function requires the camera's support.

  • Page 46: Recording And Snapshot

    Recording and Snapshot Video recording has different levels of priority, which from high to low is: event recording, manual recording, and scheduled recording. NOTE! Snapshot is supported by certain device models only. Encoding Settings Recording The parameters and options displayed may vary with camera model and version.
  • Page 47 Table 6–1 Encoding Settings Parameter Description Five storage modes are available: Main Stream, Sub Stream, Main and Sub Stream, Main and Third Stream, Sub and Third Stream. Storage Mode Note: Only certain models support all the five modes. Combinations of resolutions and frame rates. Note: Capture Mode This parameter is effective only when the camera...
  • Page 48 Parameter Description in the picture. Number of bits transferred per second. Select a Bit Rate(Kbps) value or select Custom and then set a value as needed. Range Bit rate range. Currently the range is fixed. Frame Rate(fps) Number of frames per second. This parameter is effective only when Bitrate Image Quality Type is set to VBR.

  • Page 49: Draw Or Edit A Schedule

    Parameter Description Scheduled snapshot uses the Normal type of schedule. Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Snapshot Type Note: Settings effective to event-triggered snapshot also apply to manual snapshot. Image Quality High, Medium or Low are available.

  • Page 50: Scheduled Recording And Snapshot

    Click a color icon on the right under the Edit button and then draw a schedule on the left. You may also click Edit and set schedule details in the Edit Schedule window. NOTE! When editing a schedule, you may clear the All Day check box and set up to eight different periods for each day.
  • Page 51 Select the camera and set the parameters as needed. Parameter Description Scheduled snapshot uses the Normal type of schedule. Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Snapshot Type Note: Settings effective to event-triggered snapshot also apply to manual snapshot.

  • Page 52: Motion Detection Recording And Snapshot

    Motion Detection Recording and Snapshot When enabled, a motion detection alarm occurs if an object inside the detection area moves to a certain extent (see Motion Detection for more details). Motion Detection Recording Click Alarm > Motion. Select the camera from the list, and then select the check box to enable motion detection.
  • Page 53 (Optional) Configure an arming schedule (time when actions will be triggered): click right to Arming Schedule and then set time periods as needed. Set a recording schedule under Storage > Recording. For the detailed steps, see Snapshot Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event.
  • Page 54 Motion Detection Snapshot Motion detection snapshot is similar to motion detection recording. You need to enable and configure motion detection alarm first (see steps 1 to 3 in Motion Detection Recording for details), and then proceed with the following steps. Set motion detection snapshot under Alarm >...

  • Page 55: Alarm Triggered Recording And Snapshot

    Parameter Description Scheduled snapshot uses the Normal type of schedule. Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Snapshot Type Note: Settings effective to event-triggered snapshot also apply to manual snapshot. Image Quality High, Medium or Low are available.
  • Page 56 Item Description Alarm Input Select Enable to enable alarm input. Alarm Input The default name is the alarm input No. You may Name customize a name. Only A<-1 in the No. column supports one-key disarming. One-Key Disarming When enabled, the NVR will block the alarm-triggered actions generated by A<-1 port.
  • Page 57 NOTE! The default schedule is 24×7 and you may change it as needed. Up to 8  different periods for each day are allowed. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended ...
  • Page 58 Item Description Default Status N.O./ N.C. Monostable, a basic pulse circuit with stable output Relay Mode state. Alarm Duration Alarms triggered by pulse output. Pulse The duration of pulse signal. Drag the slider to Duration(ms) adjust it within 100-900 milliseconds. Select Bistable in the Relay Mode drop-down list.
  • Page 59 NOTE! The default schedule is 24×7 and you may change it as needed. Up to 8  different periods for each day are allowed. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended ...
  • Page 60 Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! The number of cameras that can be connected may vary with NVR model.  Actions that can be triggered may vary with alarm type. ...
  • Page 61 Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. (Optional) Click Copy to apply the same settings to other cameras. Click Apply to save the settings.
  • Page 62 Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. Click Apply to save the settings. Video Loss A video loss alarm occurs when the NVR loses video signals from a camera.
  • Page 63 Set alarm input: click for the desired camera. In the window displayed, select Enable and One-Click Disarming, set alarm input name, select N.O. (normally open) or N.C. (normally closed) trigger mode, and then click OK. NOTE! To apply the same settings to other camera(s), click Copy and then select the desired camera(s).
  • Page 64 Parameter Description Scheduled snapshot uses the Normal type of schedule. Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Snapshot Type Note: Settings effective to event-triggered snapshot also apply to manual snapshot. Image Quality High, Medium or Low are available.
  • Page 65 Set alarm triggered snapshot: Click under Trigger Actions. In the window displayed, click the Snapshot tab, select the desired camera, and then click OK. Set a snapshot schedule under Storage > Snapshot. For the detailed steps, see Snapshot Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event.

  • Page 66: Manual Recording And Snapshot

    Manual Recording and Snapshot Manual Recording Right click on the preview window, select Manual in the shortcut menu. Click the Manual Recording tab, select the desired camera and then click Start. To stop manual recording, select the camera and then click Stop. Manual Snapshot Manual snapshot is similar to manual recording.
  • Page 67 and end dates. By default a holiday is enabled when added and does not repeat. Click OK. The holiday appears in the list. Click Storage > Recording and then set a recording schedule as described in Snapshot Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event.

  • Page 68: Other Recording And Snapshot Types

    Click Apply to save the settings. Draw or Edit a Schedule. Make sure Holiday is selected in the Select Day drop-down list. In the following example, motion detection recording is enabled on the set holiday. Holiday Snapshot Holiday snapshot is similar to holiday recording. First you set holidays under System >...
  • Page 69 Motion detection OR alarm triggered (M or A for short): recording  or snapshot is triggered when a motion detection alarm OR an input alarm occurs. When you choose an Event type of recording or snapshot, make sure you have enabled the corresponding alarm function and configured alarm- triggered recording/snapshot.

  • Page 70: Playback

    Playback Instant Playback Instant playback plays the video recorded during the last 5 minutes. If no recording is found, it means there is no recording during this period. Click the desired window, and then click on the toolbar to start instant playback.

  • Page 71: Playback Toolbar

    Playback Toolbar Table 7–1 Playback Toolbar Buttons Button Description Show playback progress. Note: A small window displaying video  of the selected window displayed as you drag the slider, helping locate the part of the video you want to view. The first progress bar indicates ...
  • Page 72 Button Description Manage files (clips, snapshots, locked files, tags). Zoom in on images. For more details, see Zoom. Set fisheye mounting mode and display mode. Turn off/on audio. Adjust sound volume for the current window.

  • Page 73: Playback By Camera And Date

    Playback by Camera and Date Use this method to search and play recordings by camera and date. Click on the preview window, then right click and choose Playback to start playback. NOTE! In playback window, you can select multiple cameras for synchronous playback.

  • Page 74: Playback In Corridor Mode

    Playback in Corridor Mode Play recordings in corridor mode in multiple windows. In the playback window, select Corridor above the progress bar. Select cameras and then double-click the desired date to start playback. Playback by Tag Add tags named with keywords such as event name and location to a recording and use tags to quickly locate the part of the video you need during playback.

  • Page 75: Playback By Motion Detection

    Playback by Motion Detection Search for and play recordings triggered by motion detection during a specified time period. NOTE! Make sure motion detection is enabled and alarm-triggered recording has been configured before you use this function. See Motion Detection Alarm-Triggered Actions for details.

  • Page 76: Playback By Smart Search

    Playback by Smart Search This function provides an efficient way to review recordings containing smart search results such as detected motions. In smart playback mode, the system analyzes recordings for smart search results. If such results are detected, the progress bar is highlighted in green, and the video plays at the normal speed, allowing you enough time to catch details;...

  • Page 77: Playback By Image

    Playback by Image Specify an image type (for example, Normal or Motion) to search for and play images from one or more cameras during a specified time period. In the playback window, click Video Retrieval, select Picture Search from the drop-down list in the upper left corner. Select a type from the Type drop-down list in the upper right corner.
  • Page 78 Use this function to lock a recording file so it will not be overwritten. To lock a recording file will prevent all the files stored in the same disk partition (254.4MB in size) from being overwritten. a. Play the recording you want to lock. b.

  • Page 79: Backup

    Backup Recording Backup Backup, also known as recording backup, is the process of querying video stored on a hard disk of the NVR and then saving to a USB storage device or a DVD-R disc as a file. Recording backup has the following conditions: Back up using a USB storage device: format the partition in FAT32 or ...

  • Page 80: Video Clip Backup

    NOTE! You may want to create a new folder for the recording(s) by clicking New  Folder. If the connected storage device has a capacity that is greater than 2T,  clicking Format will format the device to NTFS file system; if the capacity is 2T or less, the device will be formatted to FAT32 or NTFS.

  • Page 81: Alarm

    Select a destination in the USB storage device and then click Backup. The selected video clips are saved to the specified directory. Alarm Alarm Input and Output Alarm Input Click Alarm > Input/Output > Alarm Input. Select the desired camera, and click to configure alarm input parameters.
  • Page 82 Click under Trigger Actions and then set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! The number of cameras that can be connected may vary with  NVR model. Actions that can be triggered may vary with alarm type. ...
  • Page 83 NOTE! The default schedule is 24×7 and you may change it as needed. Up to 8  different periods for each day are allowed. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended ...
  • Page 84 Item Description Default Status N.O./ N.C. Bistable, an electronic circuit with two stable Relay Mode output states. Custom: You may customize the alarm duration from 5 to 3600 seconds. Alarm Duration Maximum: The alarm output lasts infinitely that needs to be turned off manually. The duration of the alarm output after an alarm Pulse is triggered (only applicable when Custom is...

  • Page 85: Motion Detection

    Motion Detection When enabled, a motion detection alarm occurs if an object inside the detection area moves to certain extent, and an alarm icon appears in the upper right corner. Motion detection is enabled on the NVR by default. Unless modified, the detection area covers the full screen, and recording is triggered only for the current camera.

  • Page 86: Tampering Detection

    (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. NOTE! The default schedule is 24×7. You may change it as needed and set up to  eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended ...

  • Page 87: Human Body Detection

    Human Body Detection Human body detection alarms occur when the presence of human beings is detected in the specified area. Only certain cameras support this function. Click Alarm > Human Body Detection. Enable human body detection by selecting the check box Click , and then draw detection area.

  • Page 88: Video Loss

    Video Loss A video loss alarm occurs when the NVR loses video signals from a camera. Video loss alarm is enabled by default. Click Alarm > Video Loss. To disable video loss alarm for a channel, click , which then changes to Click under Trigger Actions and set action(s) to trigger.

  • Page 89: Audio Detection

    Network Disconnected: Network connection is lost.  IP Conflict: Devices on the network use the same IP address.  Recording Abnormal: Storage resource cannot be found, for  example, when all hard disks are removed, or when there is no disk in disk group 1 (see Disk Group for more information).

  • Page 90: Buzzer

    Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. Select a detection type and adjust the settings as needed. Detection Type Description An alarm occurs when the rise of volume exceeds...

  • Page 91: Audio Detection

    Audio Detection An audio detection alarm occurs when a camera detects a sudden change in sound volume. Click Alarm > Audio Detection. Select the camera and then select Enable to enable audio detection. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions.

  • Page 92: Alarm-Triggered Actions

    Click Apply to save the settings. Alarm-Triggered Actions An alarm can trigger actions, for example, buzzer, recording, and preview. The supported actions may vary with NVR model. Alarm-Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs. Alarm-Triggered E-mail The NVR e-mails an alarm message to a specified email address when an alarm occurs.

  • Page 93: Vca

    To trigger an alarm output manually, select the desired channel and then click Trigger. To clear an alarm output manually, select the desired channel and then click Clear. Manual Buzzer Follow the steps to stop the buzzer manually. Right click and select Manual > Buzzer. Select the buzzer (in Started status) and then click Stop.
  • Page 94 Select the detection area. You may choose full screen or specify an area to detect. If you select Specify Area, click Draw Area and then draw a detection area using the mouse. Set face detection sensitivity. The higher the sensitivity, the more likely a face will be detected.
  • Page 95 Min. Pupillary Distance: the minimum resolution between two  pupils. The face with pupillary distance smaller than the value will not be captured. Number of Snapshots: the total number of snapshots to take for a  face during the detection. Up to 30 snapshots are allowed. Face Selection: Enable face selection, choose selection mode, then ...
  • Page 96 Click VCA > VCA Config. Click right to Cross Line Detection to configure the parameters. b. Select a camera added by REVO protocol, and select the Enable check box. c. Click to draw a line in the left preview window.
  • Page 97 Item Description adjust it as needed to achieve optimal effects. A<>B: Triggers a snapshot when the object crosses the  line from A to B. Trigger Direction B<>A, Triggers a snapshot when the object crosses the  line from B to A. Set the priority when there are several rules, including Priority high, medium and low.
  • Page 98 Item Description This item is available for cameras that support alarm sound. Alarm Enable Alarm Sound, and select an alarm audio. The Sound camera plays the alarm sound when an alarm occurs. The number of default audios may vary. Up to 5 audio files can be imported on the camera’s web interface.
  • Page 99 b. Click a thumbnail image to view more details. Button Description Button Description This button appears only when snapshots triggered by SIP are displayed. To stop refreshing the snapshots, click right and deselect Perimeter. Click to search snapshots and recordings. Click to configure VCA.
  • Page 100 Intrusion Detection Intrusion detection is used to detect objects entering specified area(s), and take a snapshot when the time threshold and percentage exceed the set value. Camera Side Analysis Cameras that support SIP can detect intrusion behaviors for motor vehicles, non-motor vehicles, and pedestrians.
  • Page 101 Configure intrusion detection. Click VCA > VCA Config. Click right to Intrusion detection to configure the parameters. Select a camera added by REVO protocol, and select the Enable check box. Click to draw an area in the left preview window.
  • Page 102 Item Description triggered. Set the percentage of the size of the object against the size of the detection area. An alarm occurs when the Percentage percentage of the size of the object exceeds the set value. Only available for cameras that support auto tracking. Set the priority when there are several rules, including Priority high, medium and low.
  • Page 103 Item Description This item is available for cameras that support alarm sound. Alarm Enable Alarm Sound, and select an alarm audio. The Sound camera plays the alarm sound when an alarm occurs. The number of default audios may vary. Up to 5 audio files can be imported on the camera’s web interface.
  • Page 104 Click a thumbnail image to view more details. Button Description Button Description This button appears only when snapshots triggered by SIP are displayed. To stop refreshing the snapshots, click right and deselect Perimeter. Click to search snapshots and recordings. Click to configure VCA. Only clear the snapshots displayed in the preview page but not delete the captured snapshots.
  • Page 105 Configure enter area detection. Go to VCA > VCA Config. Click right to Enter Area Detection to configure the parameters. Select a camera added by REVO protocol, and select Enable check box. Click right to draw an area in the left preview window.
  • Page 106 NOTE! Up to 4 areas are allowed, and up to 6 vertices in an area. Set the parameters. Item Description The higher the sensitivity, the more likely entry behaviors will be detected, and the more likely false Sensitivity alarms will occur. The default value is 50. You may adjust it as needed to achieve optimal effects.
  • Page 107 Set alarm-triggered actions. Click to go to the Trigger Actions page. Item Description Enable Alarm Sound, and select an alarm audio. The Alarm camera plays the alarm sound when an alarm occurs. Sound The number of default audios may vary. Up to 5 audio files can be imported on the camera’s web interface.
  • Page 108 b. Click a thumbnail image to view more details. Button Description Button Description This button appears only when snapshots triggered by SIP are displayed. To stop refreshing the snapshots, click right and deselect Perimeter. Click to search snapshots and recordings. Click to configure VCA.
  • Page 109 Use the NVR to detect cross line behaviors for motor vehicles, non-motor vehicles, and pedestrians. The operation steps are basically the same as those of camera side analysis, and some of the different steps are explained in the following. Configure enter area detection. Item Description Sensitivity...

  • Page 110: Vca Search

    Camera Side Analysis Cameras that support SIP can detect leave area behaviors for motor vehicles, non-motor vehicles, and pedestrians. NOTE! Make sure the intelligent server of the camera is enabled by default  and the platform communication type is in LAPI mode before connecting the camera.

  • Page 111: Network Configuration

    Click VCA > VCA Search > Behavior. Select camera(s), set a search period, select a search type, and then click Search. Search results are displayed. The search results are displayed as thumbnail images or in a table. Back up search results as needed. People Counting Use people counting to count people entering and/or leaving an area during a specified period (day, week or year).
  • Page 112 NVR by entering the register code and device name. To add the NVR to cloud using the app: Scan the QR code with the REVO ULTRA app. You need to download and install the app on your mobile phone first.
  • Page 113 NOTE! You may access the NVR through cloud if the device status is  Online. The username is your cloud account name, and the device name is the name you entered at the cloud website. If the device is offline, the possible causes will be displayed for your ...
  • Page 114 Email After Email is enabled as a triggered action (in Trigger Actions windows) and configured properly, the NVR sends an email notification to specified email address(es) if an alarm occurs within the time period(s) set in the arming schedule. The email contains basic alarm information such as alarm type, alarm time, camera ID, and camera name, etc.
  • Page 115 NOTE! By default a 24×7 arming schedule is enabled. The NVR sends an email  notification only in the arming period. Select Attach Image if you want snapshots to be sent via email. Make sure  Email and snapshot have been enabled in the Trigger Actions window. Only certain NVR models support image attachment.

  • Page 116: Platform Configuration

    Platform Configuration SNMP Use SNMP to connect to a platform and obtain system time. Click Network > Platform > SNMP. Select Enable SNMP. Select an SNMP type. SNMPv2  Set Read Community Name and Write Community Name, which are used by the platform to read data on NVR. Set trap community name and trap address.
  • Page 117 Click Network > Advanced > PPPoE. Enable PPPoE by selecting the check box. Enter the username and password provided by your Internet Service Provider (ISP). Network information including IP address appears when dial-up succeeds. NOTE! If your NVR has multiple NICs, PPPoE dial-up will be implemented through the NIC specified as the default route.
  • Page 118 Click Apply to save the settings. Port Mapping Two port mapping methods are available: Universal Plug and Play (UPnP)  Internal and external mapping  UPnP UPnP enables the NVR to discover other devices on the network and establish network services such as data sharing and communication. To use UPnP in your NVR, you must enable UPnP in the connected router.
  • Page 119 Click Apply to save the settings. Manual Port Mapping If your router does not support UPnP, then you need to configure internal and external ports manually. NOTE! The principle of port mapping is that the internal and external ports of the ...
  • Page 120 Click Network > Advanced > Multicast. Select the check box to enable multicast, and then enter the multicast IP and port number. Click Apply to save the settings. Log in to the Web client and set Live View Protocol to Multicast under Setup >...
  • Page 121 NOTE! Click Test to verify whether an FTP connection can be established.  If the remote directory is not specified, the system will create different  folders directly by IP, time and camera. You may also specify a remote directly, for example, FTPtest/xxx/xxx, then the system will create the directory first and then create folders by IP, time and camera.

  • Page 122: Disk Configuration

    Disk Configuration Disk Management View disk information, including total and free disk space, disk status, disk type, disk usage, and disk property. Admin users can format disks and edit disk property Click Storage > Hard Disk. To edit disk property, click , and then modify disk usage (recording/snapshot or backup) and disk property (Read/Write, Read Only or Redundant) as needed.

  • Page 123: Space Allocation

    Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted. Click Storage > Disk Group. Select Enable Disk Group. By default all disks belong to Disk Group. Click for the disk to edit, and then select a group to which the disk will be assigned.

  • Page 124: Advanced Configuration

    Click Storage > Allocate Space. Select the desired camera and then set the maximum recording space and maximum image space. You can select a disk group only when disk group is enabled under Storage > Disk Group. For more information, see Advanced Configuration.

  • Page 125: System Configuration

    Allocated Option Description Space The camera shares unallocated space, and its oldest recordings/snapshots will still be overwritten when the space is used up. Stop The camera's new recordings/snapshots will Other values not be saved when its allocated space is used Click Apply to save the settings.

  • Page 126: Time Configuration

    Click Apply to save the settings. Time Configuration Time Click System > Time > Time. Select the correct time zone, and then set date and time formats and the system time. The following shows an example. To use Network Time Protocol (NTP), enable auto update, set the address and port number of the NTP server, and the update interval.

  • Page 127: User Configuration

    Time Synchronization Use this function to synchronize camera time with the NVR. Time sync is enabled by default, and cameras will synchronize time with the NVR after getting online, and then synchronize once every 30 minutes. Click System > Time > Time Sync. Select Sync Camera Time and then click Apply.

  • Page 128: Security Configuration

    To add a user, click Add, and then set the username and password, select user type, permissions and whether to enable unlock pattern as needed. Click OK to save the settings. To edit or delete a user, click as needed. If you change the password for a user, the new password takes effect at the user's next login.
  • Page 129 NOTE! If Blocklist is selected, the NVR denies remote access from the IP  address(es) on the list. If Allowlist is selected, the NVR only allows remote access from the IP  address(es) on the list. However, if Allowlist is selected with no IP address specified, remote access to the NVR will be denied.

  • Page 130: System Maintenance

    Select the desired NIC and then select Enable ARP Protection. Obtain the gateway's MAC address automatically, or select Custom and input the MAC address. Click Apply to save the settings. Video Watermark Encrypt custom information in videos to prevent unauthorized alteration. Click System >...
  • Page 131 Basic Info View the basic information such as the device model, serial number, firmware version, build date and operation time. Camera Status Click the Camera tab to view camera status (online or offline with possible offline cause) and status of alarm functions such as motion detecion, tampering, video loss and audio detection.
  • Page 132 Online User Click the Online User tab for information about users who are currently logged in. Disk Status Click the Disk tab to view the hard disk status and disk properties.

  • Page 133: Network Information

    Network Information Network Traffic Click Maintain > Network Info > Network Traffic to view network traffic information. Network Detection Click Maintain > Network Info > Net Detect. To test network delay and packet loss rate, enter the test address and then click Test. NOTE! The test packet size is 3000 bytes by default and can be changed as needed.
  • Page 134 View test results. The system will automatically pack the data when the test ends or test duration is up. You can view the packet loss rate and network latency of the current camera in a chart. To capture and save packets, select the USB storage device, specify the port number and IP address, and then click right to the desired NIC.

  • Page 135: Log Query

    Network Statistics Click Maintain > Network Info > Network Statistics. Bandwidth usage statistics are displayed. NOTE! Insufficient receiving bandwidth (Idle Receive Bandwidth) may cause the  connected cameras to be offline. When the sending bandwidth (Idle Send Bandwidth) is insufficient, ...

  • Page 136: System Restoration

    is displayed under Play, you may click to view the recording that started one minute before the alarm time and ended ten minutes after the alarm time. means this function is not available. To export logs to an external storage device, click Export, set the export destination and format, and then click Backup.

  • Page 137: System Upgrade

    Click Maintain > Auto-Function. Set an auto-restart time, and choose a way to delete files automatically. CAUTION! Files deleted automatically cannot be recovered. System Upgrade Upgrade the device locally (using an upgrade file saved in a USB storage device) or by cloud (through a cloud server). CAUTION! Make sure power is not interrupted during upgrade.
  • Page 138 NOTE! Before you begin, ensure that the NVR is connected to a fully functional DNS server (configured under System > Network). The time that a cloud upgrade takes is affected by network connection status. Local upgrade  Select the directory where the upgrade file is, click Upgrade to start upgrade.

  • Page 139: Hard Disk Detection

    Hard Disk Detection S.M.A.R.T. Test Click Maintain > HDD > S.M.A.R.T. Test to do S.M.A.R.T. test. S.M.A.R.T. (enabled by default) checks the head, platter, motor, and circuit of hard disks to evaluate their health status. The overall evaluation results include Healthy, Failure, and Bad Sectors. It is recommended to replace the disk immediately if the status is Failure.

  • Page 140: One-Click Collect

    Select the desired disk and detection type, and then click Detect to start detection. Click Stop if you want to stop. CAUTION! The detection stops automatically when the error count reaches 100. One-Click Collect Collect the diagnosis information of IPC and NVR with one click.

  • Page 141: Shutdown

    Shutdown There are two ways to shut down the NVR. Long-press the power button on the front panel for around  three seconds till an on-screen message appears, and then click Yes, the NVR will be shut down. NOTE! This shutdown operation can be performed only when you have logged in to the system.

  • Page 142: Part Ii Web-Based Operations

    Part II Web-Based Operations Before You Begin You may access and manage your NVR remotely using a web browser on a PC (through the Web interface). Check the following before you begin: Access will be authenticated during login, and operation permissions ...

  • Page 143: Login

    Login 2-1 with IP address Open a Web browser on your PC and browse to the login page by entering the IP address (192.168.1.30 by default) of your NVR. You may need to install a plug-in as prompted at your first login. Close the Web browser when the installation starts.

  • Page 144: Live View

    Live View The Live View page is displayed when you are logged in. The following figure shows an example. Table 3–1 Live View Window Control Buttons Button Description Button Description Two-way audio Main/Sub stream Start or stop live Previous and next view in all screen windows...
  • Page 145 Button Description Button Description Shows the current frame rate, bit Select stream rate, resolution, type and packet loss rate Take a snapshot Start zoom Turn on or off Local recording audio; adjust sound volume. Adjust MIC 3D positioning volume Open or close the –...

  • Page 146: Playback

    Playback Click Playback on the top to show the Playback page. The following figure shows an example. Table 4–1 Playback Control Buttons Button Description Button Description Play/Pause Stop Slow down or speed Reverse Rewind or Rewind or forward forward 30 by frame seconds Previous or...
  • Page 147 Button Description Button Description volume; turn on or off sound...

  • Page 148: Configuration

    Configuration Click Setup on the top, and then click the menus on the left to configure parameters.

  • Page 149: Appendix A Typical Applications

    Appendix A Typical Applications Typical Application 1 Monitor IPC1 IPC1 Switch IPCn IPCn The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC.

  • Page 150: Typical Application 3

    The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. The PC is installed with surveillance management software. You can manage the NVR and the connected IP cameras using the surveillance software or through the monitor.

  • Page 151: Appendix B Acronyms

    Appendix B Acronyms Acronym Description Constant Bit Rate DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Daylight Saving Time Digital Video Server File Transfer Protocol HDMI High Definition Multimedia Interface Hypertext Transfer Protocol Over Secure Sockets HTTPS Layer IP Camera JPEG Joint Photographic Experts Group...

  • Page 152: Appendix C Faqs

    Appendix C FAQs Problem Possible Cause and Solution Click Forgot Password in the login page as admin, Forgot the login then follow the on screen instructions to retrieve password password.  Close your web browser when the installation starts.  Disable the firewall and close the anti-virus program on your computer.
  • Page 153 Problem Possible Cause and Solution Click Maintain > System Info > Camera. The cause is displayed under Status. Common causes include disconnected network, incorrect username or password, weak password, insufficient bandwidth.  Check network connection and network configurations.  If it indicates incorrect username or A camera is offline, and password, check that the camera password No Link...
  • Page 154 Problem Possible Cause and Solution  Check that motion detection is enabled, and the motion detection area is properly configured. Motion detection is not  Check that detection sensitivity is properly effective. set.  Check that the arming schedule is properly configured.

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