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Panasonic KX-TG2000B Operating Instructions Manual

2.4ghz multi-handset cordless phone system.
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2.4GHz Multi-Handset Cordless Phone System
KX-TG2000B
Model No.
Pulse-or-tone dialing capability
Operating Instructions
Caller ID Compatible
2-LINE
PLEASE READ BEFORE USE AND SAVE.
Charge the handset battery for about 8 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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   Summary of Contents for Panasonic KX-TG2000B

  • Page 1

    Pulse-or-tone dialing capability Operating Instructions Caller ID Compatible 2-LINE PLEASE READ BEFORE USE AND SAVE. Charge the handset battery for about 8 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...

  • Page 2: Before Initial Use

    Please read IMPORTANT SAFETY INSTRUCTIONS on page 102 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.

  • Page 3

    1-800-211-PANA(7262) to locate a dealer. AC Adaptor for Charger (p. 16) Order No. KX-TCA1-G Charger (p. 16) Order No. PQLV30001Z 2-Wire Telephone Line Cord with Transparent Plugs (p. 15) Backup Battery (p. 12) Order No. P-P507 (PQP50AA61) Belt Clip (p.

  • Page 4: For Best Performance

    For Best Performance Handset Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the cordless handset. Charge the battery for about 8 hours before initial use (p. 16). Make sure the handset faces forward as shown. • If you charge the discharged battery, it will be charged quickly.

  • Page 5: Table Of Contents

    Installation... 12 Installing the Backup Battery in the Base Unit... 12 Connecting the Handset and AC Adaptor ... 13 Connecting the Telephone Line Cord(s)... 14 Connecting the AC Adaptor to the Charger... 16 Handset Battery Charge ... 16 Programmable Settings ... 18...

  • Page 6

    Contents Editing an Item in the Directory ... 39 Erasing an Item in the Directory ... 39 Caller ID Service ... 40 Using the Caller List Viewing the Caller List ... 41 Calling Back from the Caller List ... 42 Editing the Caller’s Phone Number ...

  • Page 7

    Call Transfer Status... 63 Call Operator Status ... 64 Answering System... 65 Setting the Answering System Listening to Messages with the Base Unit ... 68 Transferring a Message... 70 Erasing a Message... 70 Listening to Messages with the Cordless Handset ... 71 Transferring a Message...

  • Page 8: Location Of Controls

    Location of Controls Base unit LINE 1 Button and Indicator (p. 26, 28, 30, 31) Display (p. 11) Button (p. 46) (TONE) MIC (Microphone) (p. 26, 30, 60, 66) (CALL!WAIT/FLASH) Button (p. 46, 47) (PAUSE/EDIT) Button (p. 39, 43, 46) (REDIAL) BATTERY Indicator (p.

  • Page 9

    (VOICE MAIL) Button (p. 68, 74) LINE 2 and Indicator (p. 59, 65) LINE 1 (ANSWER!ON) Button and Indicator (p. 59, 65) Headset Jack (p. 86) Button (p. 18, 20, 36, 44) (ENTER) Button (p. 37, 39, 45, 54, 70) (CLEAR) Memory card: Remove the memory card and use it as a...

  • Page 10

    Location of Controls Cordless handset Display (p. 11) Button (TALK) (p. 28, 30, 33) Navigator Key , H, I) (p. 18, 29, 38, 41) (FUNCTION/EXIT) Button (p. 18, 38, 41, 47) Button (TONE) (p. 46) (REDIAL/PAUSE/EDIT) Button (p. 29, 39, 43, 46) Charge Contacts (p.

  • Page 11: Displays

    Displays Base unit AHandset In-Use Icon 1 2 : 0 0 A M J A N . 1 AThe handset in-use icon indicates the status of registered cordless handsets. If a cordless handset is in the talk or intercom mode, or listening to messages, the relevant number is displayed.

  • Page 12: Installation

    • The battery cannot be overcharged. • If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on the same line. See page 91. BATTERY Indicator...

  • Page 13: Connecting The Handset And Ac Adaptor

    Hook • Use only a Panasonic Handset for the KX-TG2000B. • USE ONLY WITH Panasonic AC ADAPTOR PQLV12 (Order No. PQLV12Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •...

  • Page 14: Connecting The Telephone Line Cord(s)

    Installation Connecting the Telephone Line Cord(s) Connect the telephone line cord(s) to the base unit. To connect a two-line telephone jack 4-Wire Telephone Line Cord with GREEN Plugs Two-Line Telephone Jack (RJ14C) LINE 2 LINE 1/2 GREEN Plug...

  • Page 15

    Line Cord with GREEN Plugs Single-Line Telephone Jacks (RJ11C) 2-Wire Telephone Line Cord with TRANSPARENT Plugs LINE1 If you use the unit as a single-line telephone only 2-Wire Telephone Line Cord with TRANSPARENT Plugs Single-Line Telephone Jack (RJ11C) LINE1 • With this connection, you can only use LINE 1.

  • Page 16: Connecting The Ac Adaptor To The Charger

    Connecting the AC Adaptor to the Charger Power Outlet (AC 120 V, 60 Hz) • USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 17: Handset Battery Information

    • If you DO NOT recharge the battery for more than 15 minutes, the display will keep indicating “Recharge” and/or “ Handset battery information After your Panasonic battery is fully charged (p. 16): Operation While in use (TALK) While not in use (Standby) •...

  • Page 18: Programmable Settings

    Programmable Settings Programming Guidelines This unit has various programmable functions. Most of them are selected from the function menu on the display (p. 24). (ENTER) How to select a function item from the menu 1. Press (FUNCTION) displayed. 2. You can scroll through the menu by pressing item and point the arrow to the item by pressing...

  • Page 19: Registration For Additional Cordless Handsets

    Registration for Additional Cordless Handsets The included cordless handset is pre-registered at the factory and assigned the handset number 1. Do not try to register the handset number 1 which has “[1]” on the display. Optional handsets must be registered at the base unit. You can add up to 7 optional handsets to the handset number 1.

  • Page 20: Date And Time Adjustment

    Programmable Settings Date and Time Adjustment Make sure that the base unit is in the standby mode. Press (FUNCTION) Press points to “Date and time”, and press H. D a t e : 2 0 0 0 . 0 1 . 0 1 T i m e : 1 2 : 0 0 A M ∨...

  • Page 21: Selecting The Dialing Mode

    Selecting the Dialing Mode If your lines have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Select the mode for each line. Your phone comes from the factory set to “Tone”. Make sure that the base unit is in the standby mode. Press (FUNCTION) Press...

  • Page 22: Selecting The Ringer Volume

    Programmable Settings Selecting the Ringer Volume You can set the base unit and cordless handset ringer volumes to HIGH, LOW or OFF. If set to OFF, the base unit/handset will not ring. Your phone comes from the factory set to HIGH. Programming must be carried out separately for the base unit and cordless handset(s).

  • Page 23: Ring Group Setting Base Unit

    Ring Group Setting This feature allows you to specify which extensions (including the base unit) can answer calls for each line. To stop certain extensions ringing for incoming calls on the line, remove the extensions from the ring group of the line.

  • Page 24: Function Menu Table Base Unit Handset

    Programmable Settings Function Menu Table You can use the following functions to customize your system according to your needs. After pressing items in the main menu have a sub-menu. The sub-menu is shown after selecting the item in the main menu. See the corresponding pages for function details.

  • Page 25: The Unit Capabilities (operating More Than One Handset)

    The Unit Capabilities This unit can handle up to 2 external telephone lines which are provided by a telephone company, or up to 2 internal lines for intercom calls. You can expand the unit capabilities by registering up to 8 cordless handsets at the base unit (p.

  • Page 26: Making Calls Base Unit Handset

    Making Calls Two calls can be handled simultaneously on separate telephone lines by the base unit and a cordless handset (or by 2 cordless handsets). With the Base Unit When you lift the handset to make a call, the unit will automatically select a free line.

  • Page 27

    To dial after confirming the entered number Enter a phone number. 1112222 • If you misdial, press (CLEAR) Digits are erased from the right. • To cancel, press (EXIT) Lift the handset or press (DIGITAL!SP-PHONE) • The line number is displayed. •...

  • Page 28: With The Cordless Handset

    Making Calls To put a call on hold Press (HOLD) • “Hold” and the line number are displayed. • If using the handset, you can replace it on the cradle. • If a call is kept holding for 3 minutes, a warning tone will sound.

  • Page 29: Lighted Handset Keypad

    To dial after confirming the entered number Enter a phone number. 1112222 • If you misdial, press (CLEAR) Digits are erased from the right. • To cancel, press (EXIT) Press (TALK) • You can press a line button instead of pressing (TALK) •...

  • Page 30: Answering Calls

    Answering Calls Two calls can be handled simultaneously by the base unit and a cordless handset (or by 2 cordless handsets). When a call is being received, the unit rings and “Incoming call” is displayed. The called line indicator flashes quickly on the base unit and the line status icon flashes quickly on the handset display.

  • Page 31: Using The Other Line During A Conversation

    Using the Other Line During a Conversation During a conversation, if an incoming call is being received on the other line, the line indicator on the base unit and the line status icon on the handset display will flash quickly. If you are using the cordless handset, you will hear two tones.

  • Page 32: Intercom Base Unit Handset

    Intercom A 2-way intercom is possible between the base unit and a cordless handset or between two cordless handsets. Each number assigned to a handset at registration is the extension number (p. 19, 53). The base unit extension number is 0. Making Intercom Calls With the base unit To page all handsets, press...

  • Page 33: Answering Intercom Calls

    With the cordless handset Press (INTERCOM) To page the base unit, enter To page another handset, enter the extension number ( • The base unit or the paged handset rings. • To stop paging, press • After the paged party answers, the display will show the length of the call.

  • Page 34: Transferring A Call

    Transferring a Call You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets. With the base unit During a call, press the corresponding TRANSFER button ) to page the handset. ((1) To page all handsets, press TRANSFER (ALL) •...

  • Page 35: Conference Base Unit Handset

    Conference This feature allows you to join two other calls to make a conference call. At least one of the other two parties should be on an external line. Conference with two external calls Press to put the first call (HOLD) on hold.

  • Page 36: Using The Directory

    Using the Directory You can store names and phone numbers in both the base unit and cordless handset directories. The base unit can store up to 100 items. Each cordless handset can store up to 50 items. All directory items are sorted by the first word in alphabetical order.

  • Page 37: Selecting Characters To Enter Names

    Selecting characters to enter names The base unit and cordless handset dialing buttons ( to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. Keys & ’ Blank Moves the cursor to the left.

  • Page 38: Dialing From The Directory

    D i r e c t o r y l i s t ∨ ∧ H = C a l l e r ’ s l i s t Press Press Alphabet letter Symbol Number Telephone number (If no name is stored) Base Unit Cordless Handset (EXIT) (p. 41)

  • Page 39: Editing An Item In The Directory

    Editing an Item in the Directory Make sure that the base unit/cordless handset is in the standby mode. Press I or H to enter the directory. Press to find the directory item you want to edit. • To search for the item by initial, see page 38. Press (EDIT) •...

  • Page 40: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. After subscribing to a Caller ID service, the calling party’s information will be shown on the base unit and cordless handset displays after the first ring.

  • Page 41: Using The Caller List

    Using the Caller List If you have received new calls, “Received calls” will be displayed in the standby mode. Base Unit 1 2 : 0 0 A M J A N . 1 R e c e i v e d c a l l s Viewing the Caller List Caller List information includes the caller’s name and phone number, the time and date the call was received, and the number of times that caller...

  • Page 42: Calling Back From The Caller List

    Using the Caller List What “√” means When you have viewed a new call, answered the call or called back the caller, “√” will be added to the caller information. If a caller calls more than once The number of times the same caller called is displayed ( and time of the most recent call will be recorded.

  • Page 43: Editing The Caller's Phone Number

    – Area code • The order in which patterns are displayed depends on how the telephone number is displayed in step 2. After editing the number, you can continue with calling back or storing procedures. To call back, if using the base unit, lift the handset or press...

  • Page 44: Storing Caller List Information In The Directory

    Using the Caller List Storing Caller List Information in the Directory The base unit and cordless handsets can store names and phone numbers that are in the Caller List into the directory. Make sure that the base unit/cordless handset is in the standby mode. Press Press caller.

  • Page 45: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, the base unit and cordless handsets can erase some or all of their entries. Make sure that the base unit/cordless handset is in the standby mode. To erase a specific caller from the Caller List Press to enter the list.

  • Page 46: Special Features

    — the Automated Attendant System or Answering System is responding to the first call on the same line (p. 58, 65). • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature...

  • Page 47: Setting The Key Lock

    (optional) such as call waiting. Selecting the flash time for each line The flash time depends on your telephone exchange or host PBX. You can select from flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.

  • Page 48: Other Programmable Settings

    Other Programmable Settings Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing information on the display after lifting the handset, turn this feature OFF. Your phone comes from the factory set to ON.

  • Page 49: Calling Line Selection Base Unit Handset

    Calling Line Selection The base unit and cordless handsets will automatically select a free line when you make a call. You can change the calling line selection of the base unit and handsets. Programming must be carried out separately for the base unit and cordless handset(s).

  • Page 50: Setting Call Restriction Numbers

    Other Programmable Settings Setting Call Restriction Numbers You can prevent selected phone numbers from being dialed by the base unit and cordless handsets. Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to 4 call restriction numbers (up to 11 digits each) to the base unit and handsets.

  • Page 51: Incoming Call Tone Base Unit Handset

    To cancel the restricted handset(s) and/or base unit Repeat steps 1 to 4 on page 50, and press to select “Ext.#”. Erase the base unit and/or handset number(s) by pressing the dialing button(s) ( ), and press (ENTER) Incoming Call Tone While using one line, you can be informed if another call arrives on the other line by two tones.

  • Page 52: Setting The Pin Base Unit

    Other Programmable Settings Setting the PIN A 4-digit PIN (Personal Identification Number) prevents unauthorized persons from registering a cordless handset at the base unit and using it. Once the PIN is set, the PIN is required for registration of the cordless handsets (p.

  • Page 53: Registering Optional Cordless Handsets Using The Pin

    Registering Optional Cordless Handsets Using the PIN The included cordless handset has been pre-registered with the base unit. You will have to register optional cordless handsets. Handsets will not operate unless registered with the base unit. A handset will be assigned the number at registration.

  • Page 54: Canceling Cordless Handset Registration

    Other Programmable Settings Canceling Cordless Handset Registration If you no longer need to use a cordless handset or if you need to register a handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time.

  • Page 55: Selecting The Line Mode

    Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise, the line indicator may not operate properly, the Call Waiting Caller ID feature may not be used (p. 46), you may not hear the incoming call tone (p.

  • Page 56: Voice Mail System

    Voice Mail System The Voice Mail System allows you to receive and deliver voice messages using mailboxes. The unit accommodates one general delivery mailbox and a maximum of 8 personal mailboxes which are assigned to the registered cordless handsets. The mailbox numbers are the same as the handset numbers.

  • Page 57: Setting The Mailbox Password

    Setting the Mailbox Password Assign a 4-digit password (0000-9999) to each mailbox to prevent unauthorized persons from accessing mailboxes and listening to the messages remotely from a touch tone phone. The factory preset of the general delivery mailbox is “0000”. The preset password for each mailbox is a 4-digit number using the mailbox number.

  • Page 58: Automated Attendant System

    Automated Attendant System How Automated Attendant System Works The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The automated attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset. The base unit plays the role of operator with the cordless handsets as the extensions.

  • Page 59: Setting The Automated Attendant System

    “Hello, this is Automated Attendant System. Please enter your party’s extension, followed by #. If you are using a rotary telephone, stay on the line.” Make sure that the base unit is in the standby mode.

  • Page 60: Automated Attendant System

    • You can adjust the speaker volume by pressing • You can exit the programming mode any time by pressing • If a caller uses a rotary telephone, the caller can leave a message at general delivery mailbox after 3 times of greeting.

  • Page 61: Setting The Handset Answer Mode

    To select/change the recorded greeting message If the line’s ANSWER ON indicator lights, press the turn it off. 1. Press the line’s (ANSWER!ON) 2. Select “Auto attendant” by pressing 3. Select “Greeting1” through “Greeting5” by pressing and press H. • You can go back to the previous display by pressing 4.

  • Page 62: Recording A Personal Greeting Message

    Automated Attendant System Recording a Personal Greeting Message If the handset answer mode is ON, callers will hear a pre-recorded personal greeting message after reaching your handset’s mailbox, as follows: “Sorry, no one is available to answer the call. Please leave a message at the tone.” You can also record your own greeting message of up to 2 minutes.

  • Page 63: Call Transfer Status

    Call Transfer Status When a caller specifies an extension by pressing the extension number ( ) followed by , the call is connected to that extension, and the extension can take the call. If the extension user is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller.

  • Page 64: Call Operator Status

    Automated Attendant System Call Operator Status When a caller specifies the operator by pressing connected to the operator. If the operator is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller.

  • Page 65: Answering System

    When you call a line to which the Answering System is assigned, from a touch tone telephone: If the unit answers on the 2nd ring, there is at least one new message in the general delivery mailbox. If the unit answers on the 4th ring, there are no new messages there.

  • Page 66

    Answering System To turn on the Answering System and record a greeting message We recommend you record brief greeting messages (see sample below) in order to leave more time for recording new messages. If the line’s ANSWER ON indicator lights, press the turn it off.

  • Page 67

    To select/change the recorded message If the line’s ANSWER ON indicator lights, press the turn it off. 1. Press the line’s (ANSWER!ON) 2. While “Auto answering” is at the arrow, press H. 3. Select the number of rings, “2” to “7” or “Toll saver”* (p. 65), by , and press H.

  • Page 68: Listening To Messages With The Base Unit

    Listening to Messages with the Base Unit If the (VOICE MAIL) button flashes, new messages have been received in the general delivery mailbox. The base unit user (operator) will be responsible for handling the following aspects of the general delivery mailbox: —checking the mailbox for messages and transferring them to the appropriate mailboxes.

  • Page 69

    Command Menu: If you do not press messages or all messages, the Command Menu will be announced and displayed: “To play all messages, press 1. To deliver a message, press 2. (p. 74)” During playback To repeat a message To skip a message To stop operation To adjust the speaker volume (8 levels): Press...

  • Page 70: Transferring A Message

    Listening to Messages with the Base Unit Transferring a Message After listening to a message left in the general delivery mailbox, you can transfer it to other mailboxes. During playback or before the start of the next message, press • “Enter the destination mailbox number” is announced.

  • Page 71: Listening To Messages With The Cordless Handset

    Listening to Messages with the Cordless Handset You can access your handset mailbox and listen to the messages, transfer the messages to other mailboxes or erase unnecessary messages. You can also access the general delivery mailbox from your handset. If “ ”...

  • Page 72: Transferring A Message

    Listening to Messages with the Cordless Handset During playback To repeat a message To skip a message To adjust the handset volume (High, Medium or Low): Press during playback. • Each time you press change. For Caller ID service users During playback, the display shows the name and/or number of the caller whose message is being played.

  • Page 73: Erasing A Message

    Erasing a Message We recommend you erase unnecessary messages after each playback. While the message you want to erase is being played or before the start of the next message, press • A beep sounds and “Message erased” is heard. •...

  • Page 74: Delivering Your Own Message

    Delivering Your Own Message The base unit user or cordless handset users can send an identical message of up to 3 minutes, to several mailboxes in a single operation. With the base unit While the base unit is in the standby mode, press •...

  • Page 75: Other Voice Mail System Features

    Other Voice Mail System Features Call Monitoring Feature While a caller is recording a message in the general delivery mailbox, you can monitor the call through the speaker of the base unit. If both lines are receiving calls at the same time, only the first one can be monitored. You can answer the call by lifting the base unit handset, pressing or the relevant line button.

  • Page 76: Transferring A Call To A Personal Mailbox

    Other Voice Mail System Features Transferring a Call to a Personal Mailbox After the base unit user (operator) answers an incoming call, the call can be transferred to a mailbox of the person the caller wishes to speak to, where the caller can leave a message.

  • Page 77: Message Menu Mode

    Message Menu Mode After each message is played, the Message Menu is announced and displayed on the base unit and cordless handset as a guide (p. 68, 71). With a touch tone phone from a remote location, this menu is also announced (p.

  • Page 78: Erasing All Messages In Mailboxes

    Other Voice Mail System Features Erasing All Messages in Mailboxes The base unit user can erase all incoming messages in any mailbox. Greeting messages can also be erased at the same time if required. Inform the mailbox owners before erasing and check that there are no new messages in the mailboxes.

  • Page 79: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can access the Voice Mail System from any touch tone phone if the Automated Attendant System or the Answering System is on for either line. You can listen to recorded messages in your mailbox and the general delivery mailbox, and you can transfer the messages and deliver your own messages to other mailboxes.

  • Page 80: During Message Playback

    Remote Operation from a Touch Tone Phone During message playback During playback or before the start of the next message; To repeat the message, press To play the next message, press To erase the message, press To transfer a message After listening to a message, you can transfer it to other mailboxes.

  • Page 81: Personal Mailbox

    To switch to the general delivery mailbox from your personal mailbox After entering your mailbox, you can switch to the general delivery mailbox to listen to messages. 1. While the Command Menu is announced (p. 79), press • “This is the general delivery mailbox” is heard. •...

  • Page 82: Pager Call Base Unit Handset

    You can retrieve the message from a touch tone telephone (p. 79). If you subscribe to a Caller ID service, the caller’s telephone number will be displayed on your pager. First store a pager number and the pager display number with the base unit or each cordless handset (p.

  • Page 83: Storing The Pager Display Number

    *What “11” means: When your unit alerts your pager after receiving a message in the mailbox, “11” will be displayed after the caller’s telephone number. , and select , and press H.

  • Page 84: Setting The Unit To Call A Pager

    • If another message is received before until the arrow • If someone else makes or answers : O n • If you receive a telephone number on , and press (FUNCTION) until the arrow points to “Pager setting”, and press until the arrow points to “Pager display #”,...

  • Page 85: Using The Handset Belt Clip

    Using the Handset Belt Clip You can hang the cordless handset on your belt or pocket using the belt clip. To attach the belt clip Wall Mounting for the Charger The charger can be wall mounted. Install screws using the wall template on the right. Connect the AC adaptor.

  • Page 86: Using An Optional Headset

    Using an Optional Headset Plugging an optional headset into the base unit or cordless handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 3. With the Base Unit Connecting the headset to the base unit Connect the headset to the headset jack as shown.

  • Page 87: Making/answering Calls

    Making/Answering calls Press to make or answer a call. (HEADSET) • You can press the line button instead of pressing • If you misdial when making a call, press To hang up, press (HEADSET) Intercom To make an intercom call: To page all handsets, press To page one handset, press the required INTERCOM button ( •...

  • Page 88

    Using an Optional Headset With the Cordless Handset Connecting the headset to the cordless handset Open the headset jack cover, and connect the headset to the headset jack as shown. When the headset is connected, make sure to use the headset to talk with the caller.

  • Page 89: Clearing Settings

    Clearing Settings With the base unit The following settings of the base unit and the registered cordless handsets will return to the factory preset. Function Factory preset Base unit ringer volume HIGH Base unit ringer pattern Pattern 1 Ring group All extensions ring Base unit Incoming call tone...

  • Page 90: Handset Battery Replacement

    Even if the backup battery has been fully charged, the BATTERY indicator may flash or the unit may not work within minutes after a power failure. In that case, replace the battery with a new Panasonic P-P507 (PQP50AA61) battery. To order, call the accessories telephone number on page 3.

  • Page 91: Reset Button

    Adding Another Phone If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on the same line using the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 3.

  • Page 92: Error Messages

    Error Messages Display messages If the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Error beeps or a busy tone will sound. Display message No link to base. Walk closer to base &...

  • Page 93

    Display message Message full (base unit only) Call restriction Please set pager number Incorrect PIN. Try again. No registered (base unit handset only) Not available. Please deregister HS (cordless handset only) Error!! (cordless handset only) Please enter another password Invalid. Please register to the base unit (cordless handset only)

  • Page 94: Voice Messages

    Error Messages Voice messages If the unit detects a problem, one of the following messages will be announced. Voice message “Sorry, there is no space for recording” “Incorrect entry” “This is your mailbox” “Sorry, this mailbox is in use” “Sorry, this number is not assigned”...

  • Page 95: Before Requesting Help

    Before Requesting Help With the base unit Problem The unit does not work. The unit does not ring. The line indicators do not work properly. You cannot dial. You cannot program function items, such as the dialing mode. You cannot make a call even if there is a free line.

  • Page 96

    • Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. • Telephone line noise may be affecting the Caller ID information. • Do not pause for over 60 seconds while searching.

  • Page 97

    With the cordless handset Problem The unit does not work. “No link to base. Walk closer to base & try again” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. You cannot dial.

  • Page 98

    • Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. • Telephone line noise may be affecting the Caller ID information. • Do not pause for over 60 seconds while searching.

  • Page 99

    Problem When a second call is received on the same line, the unit does not display the new caller’s information. You cannot redial the last number dialed. You cannot have a conversation using the handset. You cannot have a conversation using the headset.

  • Page 100

    Before Requesting Help Voice Mail System/Automated Attendant System/ Answering System Problem The Automated Attendant System or Answering System is on, but incoming messages are not recorded. “Message full” flashes on the base unit display, and no new messages are recorded. You cannot access your mailbox by pressing You cannot access a...

  • Page 101

    The unit does not alert your pager. • If you cannot solve your problem, call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY Remedy • To answer the call, press the called line button.

  • Page 102: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.

  • Page 103

    CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 104: Fcc And Other Information

    The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).

  • Page 105

    • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your...

  • Page 106: Index

    Incoming call tone ...31, 51, 33 Initialization ...89 Installation ...12 Installation, AC adaptor ...13 Installation, adding another phone ...91 Installation, Backup battery ...12 Installation, Charger ...16, 85 Installation, Corded handset ...13 Installation, Telephone line cords ...14, 15 Intercom call ...32 Intercom paging ...32, 33...

  • Page 107

    Key lock...47 Line mode ...55 Line selection ...49 Listening to voice mail messages ...68, 71, 73 Location of buttons ...8, 9, 10 LR, Long recording mode...75 Mailbox password ...57 Making Calls...26 Making Calls, Base SP-phone ...26, 27 Memory card ...9 Message delete, Automatic ...77 Message Menu...68, 71, 77 Message storage time ...69...

  • Page 108

    • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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