Panasonic KX-TG7731 Operating Instructions Manual
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Panasonic KX-TG7731 Operating Instructions Manual

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Operating Instructions
Link-to-Cell Cellular Convergence Solution
Model shown is KX-TG7731
P
ANASONIC
Large Print
Model No. KX-TG7731
1
®
KX-TG7732
KX-TG7733
KX-TG254SK
KX-TG7741
KX-TG7742
KX-TG7743
KX-TG7745

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Summary of Contents for Panasonic KX-TG7731

  • Page 1: Operating Instructions

    ® ANASONIC Large Print Operating Instructions Link-to-Cell Cellular Convergence Solution Model No. KX-TG7731 KX-TG7732 KX-TG7733 KX-TG254SK KX-TG7741 KX-TG7742 KX-TG7743 KX-TG7745 Model shown is KX-TG7731...
  • Page 2 Before initial use, see “Getting Started” on page 29. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A.

  • Page 3: Table Of Contents

    Table of Contents Introduction ............. 7 Model composition ........... 7 Accessory information ........10 Important Information ........17 For your safety ..........17 Important safety instructions ......22 For best performance ........23 Other information ...........26 Specifications ..........27 Getting Started ..........29 Setting up .............29 Note when setting up ........34 Intelligent eco mode ........37 Controls ............38...

  • Page 4: Table Of Contents

    Registering a cellular phone ......56 Link to cell settings ......... 59 Making/Answering Calls Using the Handset .. 70 Making cellular calls ........70 Making landline calls ........73 Answering calls ..........75 Useful features during a call ......77 Making/Answering Calls Using the Base Unit 87 Making cellular calls ........

  • Page 5: Table Of Contents

    Caller list ............. 141 Using Bluetooth Devices ......147 Copying phonebook from a cellular phone (phonebook transfer) ........147 Using a Bluetooth wireless headset (optional) for landline calls ..........150 Answering System for Landline ....156 Answering system for landline ......156 Turning the answering system on/off ....

  • Page 6: Table Of Contents

    Useful Information ........188 Wall mounting ..........188 Error messages ..........195 Troubleshooting ........... 198 FCC and other information ......218 Appendix ............226 Customer services ........226 Warranty (For United States and Puerto Rico) ... 228 Index ............234...

  • Page 7: Introduction

    Introduction Model composition KX-TG7731 series • Model shown is KX-TG7732.
  • Page 8 KX-TG7741 series • Model shown is KX-TG7742. Base unit Handset Series Model No. Part No. Part No. KX-TG7731 KX-TG7731 KX-TGA470 TG7731 KX-TG7732 KX-TG7731 KX-TGA470 series KX-TG7733 KX-TG7731 KX-TGA470 KX-TG7731 KX-TGA470 TG254SK...
  • Page 9 Feature differences Intercom*1 Base unit Series keypad / Base unit and sp-phone handset*2 KX-TG7731 series ● ● KX-TG7741 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 15).

  • Page 10: Accessory Information

    Accessory information Supplied accessories Supplied unit units units units units handset qty. Accessory item/Order Accessory quantity number AC adaptor/ PNLV226Z Telephone line cord/ PQJA10075Z Wall mounting adaptor/ PNKL1001Y1 Rechargeable batteries/ HHR-4DPA Handset cover /PNYNT GA470BR...
  • Page 11 Supplied unit units units units units handset qty. Accessory item/Order Accessory quantity number Belt clip/ PNKE1132Z1 Charger/ PNLC1029ZS KX-TG7731/KX-TG7741 KX-TG7732/KX-TG7742 KX-TG7733/KX-TG7743 KX-TG254SK KX-TG7745 The handset cover comes attached to the handset.
  • Page 13 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 227). Accessory Order number item Rechargeable HHR-4DPA batteries • To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batteryst Battery type: - Nickel metal hydride (Ni-MH) - 2 x AAA (R03) size for each handset...
  • Page 14 *2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtender...

  • Page 15: Expanding Your Phone System

    Expanding your phone system Optional handset feature overview Handset (optional): KX-TGA470 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. • Optional handsets may be a different color from that of the supplied handsets.
  • Page 16 Your Bluetooth headset 1 max. (for a wireless hands-free conversation: page 150) *1 Your cellular phone and headset must be Bluetooth wireless technology compatible. For more details and the list of compatible cellular phones, please visit our Web site: http://www.panasonic.com/link2cell...

  • Page 17: Important Information

    Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection • Use only the power source marked on the product. •...
  • Page 18 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800- 211-PANA (1-800-211-7262). • Unplug from power outlets and never touch the inside of the product if its casing has been broken open.
  • Page 19 Operating safeguards • Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. • Do not disassemble the product. • Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all.
  • Page 20 CAUTION Installation and location • Never install telephone wiring during an electrical storm. • Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 21 Battery • We recommend using the batteries noted on page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. • Do not mix old and new batteries. • Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin.

  • Page 22: Important Safety Instructions

    instructions may cause the batteries to swell or explode. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:...

  • Page 23: For Best Performance

    SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. • For maximum coverage and noise-free communications, place your base unit: at a convenient, high, and central location with •...
  • Page 24 away from electronic appliances such as TVs, • radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, • such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) •...
  • Page 25 • When you leave the product unused for a long period of time, unplug the product from the power outlet. • The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F).

  • Page 26: Other Information

    Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return • This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of,...

  • Page 27: Specifications

    ENERGY STAR As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Specifications • Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Bluetooth wireless technology 2.0...

  • Page 28: Operating Conditions

    • Power source: 120 V AC, 60 Hz • Power consumption: Base unit: Standby: Approx. 1.2 W Maximum: Approx. 4.5 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 2.0 W • Operating conditions: °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) Note: •...

  • Page 29: Getting Started

    Getting Started Setting up Connections • Use only the supplied Panasonic AC adaptor PNLV226. • If you do not connect the telephone line cord and use only cellular lines, set the cellular line only mode to use this unit more conveniently (page...
  • Page 30 Base unit...

  • Page 31: Battery Installation

    *DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service. Charger Battery installation • USE ONLY Ni-MH batteries AAA (R03) size. • Do NOT use Alkaline/Manganese/Ni-Cd batteries. • Confirm correct polarities (+,-).
  • Page 32 • When the date and time setting is displayed, see page 51.

  • Page 33: Battery Charging

    Battery charging Charge for about 7 hours. • When the batteries are fully charged, “Fully charged” is displayed.

  • Page 34: Note When Setting Up

    Panasonic T-adaptor (page 13). Note for battery installation • Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 13, 21. • Wipe the battery ends (+,-) with a dry cloth.
  • Page 35 • Avoid touching the battery ends (+,-) or the unit contacts. Note for battery charging • It is normal for the handset to feel warm during charging. • Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month.
  • Page 36 Icon Battery level Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max. Not in use (standby) 11 days max. *1 If Eco mode is on.

  • Page 37: Intelligent Eco Mode

    Note: • Actual battery performance depends on usage and ambient environment. • Even after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. • The battery level may not be displayed correctly after you replace the batteries.

  • Page 38: Controls

    Controls Base unit • KX-TG7731 series (page 7) 1. Charge contacts 2. Speaker 3. HEADSET indicator...
  • Page 39 4. Message counter 5. [ERASE] 6. CELL 1 indicator 7. CELL 2 indicator (STOP) (VOL.: Volume up/down) (Repeat/Skip) (PLAY) Message indicator 11. [LOCATOR] 12. [ANSWER ON/OFF] ANSWER ON/OFF indicator...
  • Page 40 • KX-TG7741 series (page 7) 1. Charge contacts 2. Speaker 3. [HOLD] [CONF] (Conference)
  • Page 41 4. [REDIAL] [PAUSE] 5. [FLASH] [CALL WAIT] 6. [SP-PHONE] (Speakerphone) SP-PHONE indicator 7. [ERASE] [MUTE] 8. [ANSWER ON/OFF] ANSWER ON/OFF indicator 9. [LOCATOR] [INTERCOM] (STOP) (PLAY) Message indicator (VOL.: Volume up/down) (Repeat/Skip) 13. [HEADSET] HEADSET indicator 14. [CELL 1] CELL 1 indicator 15.
  • Page 42 Handset...
  • Page 43 1. Ringer indicator Message indicator 2. Speaker (VOL.: Volume up/down) (SP-PHONE: Speakerphone) (TALK) 6. Headset jack 7. Dial keypad ([*]: TONE) 8. Receiver 9. Display 10. [CALL WAIT] [FLASH] 11. [OFF] 12. Microphone 13. Charge contacts • Control type Soft keys The handset features 3 soft keys.

  • Page 44: Belt Clip

    Navigator key – , or : Scroll through various lists and items. – (Volume: ): Adjust the receiver or speaker volume while talking. – CID (Caller ID): View the caller list. – REDIAL: View the redial list. Belt clip...

  • Page 45: Display/Indicators

    Display/Indicators Handset display items Item Meaning Within base unit range Out of base unit range The landline is in use. • When flashing: The call is put on hold. • When flashing rapidly: An incoming call is now being received. A cellular line is in use.
  • Page 46 Item Meaning A cellular phone is connected. Ready to make/ receive cellular calls. • When turned off: A cellular phone is not connected to the base unit (page 63). • The cellular line is selected for the ringer setting. • A cellular call is being received on that line.
  • Page 47 Item Meaning Silent mode is on. (page 127) Call sharing mode is off. (page 126) Alarm is on. (page 126) Handset number Battery level Blocked call (page 132) Clarity booster is on. (page 80)
  • Page 48 Item Meaning In use Answering system is being used by another handset or the base unit. Cell1 in Someone is using the cellular line. Cell2 in Line in Someone is using the landline. *1 Corresponding cellular line(s) is indicated next to the item.
  • Page 49 Base unit display item Item Meaning “Greeting only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded. (page 174) CELL 1/CELL 2 indicators on the base unit The CELL 1/CELL 2 indicators show each cellular line status.
  • Page 50 Status Meaning Amber (On) A cellular phone is not connected to the base unit (page 63). Amber The base unit is searching for the (Flashing registered cellular phone. rapidly) – The base unit is registering a (Flashing) cellular phone. – A cellular call is put on hold. Light off A cellular phone is not registered to the base unit.

  • Page 51: Initial Settings

    Status Meaning Green A landline call is being received. (Flashing rapidly) Amber (On) The Bluetooth headset is not connected to the base unit. Amber The base unit is searching for the (Flashing registered Bluetooth headset. rapidly) – The base unit is registering a (Flashing) headset.

  • Page 52: Date And Time

    Example: Press [MENU] [#] [1] [0] [1]. • Symbol meaning: Symbol Meaning Example: Press to select the : “Off” words in quotations. Date and time Important: • When you install the batteries for the first time, the handset may prompt you to set date and time. First press [SELECT], then proceed to step 2.

  • Page 53: Display Language

    Example: 9:30 [0][9] [3][0] 5. [AM/PM]: Select “ ” or “ ”. 6. [SAVE] then [OFF] Note: • When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. •...

  • Page 54: Dialing Mode

    Voice guidance language English Español You can select either “ ” or “ ” as the voice guidance language of the answering English system. The default setting is “ ”. 1. [MENU] [#][1][1][2] : Select the desired setting. then [SAVE] 3.

  • Page 55: Link To Cell

    Link to Cell Link to cell feature To use this feature, you must first register and connect your cellular phones to the base unit (page 56). Your cellular phones must have Bluetooth wireless technology that is compatible with this product. This feature allows you to: –...

  • Page 56: Registering A Cellular Phone

    Trademarks • The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. All other trademarks identified herein are the property of their respective owners. Registering a cellular phone...
  • Page 57 • Before registering a Bluetooth enabled cellular phone to the base unit: – we recommend you change the PIN (page 68). – make sure that no Bluetooth device such as a Bluetooth headset is connected to your cellular phone. 1. Handset: [MENU] For CELL 1: [#][6][2][4][1] For CELL 2: [#][6][2][4][2]...
  • Page 58 3. Handset: Wait until a long beep sounds. It may take more than 10 seconds to complete • registration. When the CELL 1 or CELL 2 indicator lights • green, the cellular phone is connected to the base unit. You are ready to make cellular calls. 4.

  • Page 59: Link To Cell Settings

    Link to cell settings Selecting which unit receives cellular calls You can select which unit rings and receives calls for a cellular line. When “ ” is selected, all handsets and the base unit ring. 1. [MENU] 2. For CELL 1: [#][6][2][7][1] For CELL 2: [#][6][2][7][2] : Select the desired handset or “All”.
  • Page 60 • When you change the setting to “ ”, the base unit ringer volume also returns to the lowest level even if the ringer volume has been changed. Ring as cell mode Once this feature is turned on, the handset and base unit ring using the same ringer tone as your cellular phone.
  • Page 61 Important: • To use this feature, your cellular phone must support Bluetooth in-band ringtone. Refer to your cellular phone’s operating instructions. 1. [MENU] 2. For CELL 1: [#][6][1][4][1] For CELL 2: [#][6][1][4][2] : Select the desired setting. 4. [SAVE] then [OFF] Note: •...
  • Page 62 To use the handset ringer tone instead of your cellular phone’s ringer tone Select “ ” in step 3, “Ring as cell mode”, page 59. To change the handset ringer tone for a cellular line, see page 112. Auto connection to the cellular phone After registration, your cellular phone is connected to the base unit.
  • Page 63 1. [MENU] [#][6][3][2] : Select the desired setting. 3. [SAVE] then [OFF] Note: • Some cellular phone may ask you if you accept the connection requirement from the base unit. In that case, select “ ” in step 2. Check the specification of your cellular phone.
  • Page 64 For CELL 1: [#][6][2][5][1] For CELL 2: [#][6][2][5][2] A long beep sounds. • 3. [OFF] Cellular line only mode (If you do not use the landline) If you do not use the landline, we recommend setting the unit to the cellular line only mode. 1.
  • Page 65 – for the handset, press instead of [CELL] (page 73). – for the base unit, press [SP-PHONE] instead of the line button ([CELL 1] or [CELL 2]) set for the cellular line selection (page 66, 73). (KX-TG7741 series: page 7) •...
  • Page 66 When you use the landline again Before connecting the telephone line to the base unit, select “ ” in step 2, “Cellular line only mode (If you do not use the landline)”, page 64. Cellular line selection This feature determines which cellular line is selected to make cellular calls when: –...
  • Page 67 – “Cellular phone 2”: CELL 2 is selected. 1. [MENU] 2. For handset: [#][6][3][4] For base unit : [#] [*][6][3][4] : Select the desired setting. 4. [SAVE] then [OFF] *1 KX-TG7741 series: page 7 Storing your area code (for dialing only a 7-digit phone number to make a local call) You need to add your area code when making cellular calls to a phone number in your area.
  • Page 68 Changing the Bluetooth PIN (Personal Identification Number) The PIN is used to register cellular phones to the base unit. The default PIN is “0000”. To prevent unauthorized access to this product, we recommend that you change the PIN, and keep it confidential. Important: •...
  • Page 69 Deregistering Bluetooth devices A handset can cancel the registration of another Bluetooth device (cellular phone or headset) that is stored to the base unit. 1. [MENU] [#][1][3][4] : Select the desired device. then [SELECT] [Cell phone icon] indicates a cellular phone, •...

  • Page 70: Making Cellular Calls

    Making/Answering Calls Using the Handset Making cellular calls Important: • Only 1 cellular line can be used at a time. • Before making calls, confirm that the CELL 1 or CELL 2 indicator lights green (page 49). 1. Lift the handset and dial the phone number. To correct a digit, press [CLEAR].
  • Page 71 4. When you finish talking, press [OFF] or place the handset on the base unit or charger. Note: • To switch to the speaker, press . To switch back to the receiver, press Adjusting the receiver or speaker volume Press [ ] or [ ] repeatedly while talking.
  • Page 72 3. [CELL] The unit starts dialing when: • – only 1 cellular phone is registered. – a specific line is set to make cellular calls (page 66). : Select the desired cellular phone. then [SELECT] Erasing a number in the redial list REDIAL : Select the desired phone number.

  • Page 73: Making Landline Calls

    Making landline calls 1. Lift the handset and dial the phone number. To correct a digit, press [CLEAR]. • 3. When you finish talking, press [OFF] or place the handset on the base unit or charger. Using the speakerphone 1. Dial the phone number and press alternately with the other party.
  • Page 74 Making a call using the redial list REDIAL : Select the desired phone number. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 106).

  • Page 75: Answering Calls

    Answering calls When a call is being received, the ringer indicator flashes rapidly. 1. Lift the handset and press when the unit rings. To answer a cellular call, you can also press • [CELL]. You can also answer the call by pressing any •...
  • Page 76 Adjusting the handset ringer volume • While the handset is ringing for an incoming call: Press [ ] or [ ] repeatedly to select the desired volume. • Programming the volume beforehand: 1. To change the cellular line ringer volume: For CELL 1: [MENU] [#][6][2][8][1] For CELL 2: [MENU] [#][6][2][8][2] To change the landline ringer volume:...

  • Page 77: Useful Features During A Call

    Useful features during a call Hold This feature allows you to put an outside call on hold. 1. Press [MENU] during an outside call. : “Hold” then [SELECT] 3. To release hold on the cellular line: Press [CELL]. Another handset user can take the call: •...
  • Page 78 The base unit user can take the call by pressing . (KX-TG7741 series: page 7) Note: • If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 1 additional minute on hold, the call is disconnected.
  • Page 79 Flash for landline calls [FLASH] allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: • To change the flash time, see page 117. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your service...
  • Page 80 2. To switch between calls, press [CALL WAIT]. Note: • Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing for landline calls (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).
  • Page 81 displayed. However, during a cellular call, [BOOST] is not displayed even though the feature is activated. Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. 1.
  • Page 82 Call share You can join an existing outside call. • While another unit is on a cellular call: 1. To join the conversation, press [CELL]. You can join the conversation when: • – only 1 cellular phone is registered. – the line is set to make cellular calls (page 64).
  • Page 83 Transferring a cellular call between the handset and a cellular phone Transferring a cellular call from the handset to a cellular phone 1. Press [MENU] during a cellular call. Transfer to cell : “ ” then [SELECT] The cellular call is transferred to the cellular •...
  • Page 84 1. During a conversation using a cellular phone, press [CELL]. The call is transferred to the handset when: • – only 1 cellular phone is registered. – the line is set to make cellular calls (page 64). : Select the desired cellular phone. then [SELECT] The call is transferred to the handset.
  • Page 85 Making/answering a cellular call during a conversation on the landline 1. Press [MENU] during a landline call. Hold : “ ” then [SELECT] 3. To make a 2nd call: Dial the phone number. then [CELL] then : Select the desired cellular phone. then [SELECT] *1 The unit starts dialing when: –...
  • Page 86 Making/answering a landline call during a conversation on a cellular line 1. Press [MENU] during a cellular call. Hold : “ ” then [SELECT] 3. To make a 2nd call: Dial the phone number. then To answer a 2nd call: To hold the 2nd call: [MENU] then •...
  • Page 87 Making/Answering Calls Using the Base Unit Making cellular calls Available for: KX-TG7741 series (page 7) 1. Press [CELL 1] or [CELL 2]. 2. Dial the phone number. 3. When the other party answers, speak into the microphone. Speak alternately with the other party. •...
  • Page 88 [SP-PHONE] on the base unit. – When only 1 cellular phone is registered or the line is set to make cellular calls (page 70), press [CELL] on the handset, then press [SP- PHONE] on the base unit. If the handset is on the base unit, simply lift it. Adjusting the speaker volume Press [ ] or [...
  • Page 89 Note: • While on a call, you can switch from the base unit to the handset: Press on the handset, then press [SP-PHONE] on the base unit with the call sharing mode on (page 94). If the handset is on the base unit, simply lift it. Redialing the last number dialed [SP-PHONE] then [REDIAL] Pause (for PBX/long distance service users)
  • Page 90 Note: • A 3.5 second pause is inserted each time [PAUSE] is pressed. Answering calls When a call is being received, the SP-PHONE indicator flashes rapidly. When a cellular call is being received, the CELL 1 or CELL 2 indicator and SP-PHONE indicator flash rapidly.
  • Page 91 To turn the ringer off, press and hold [ ] until • the unit beeps. • Programming the volume beforehand: 1. To change the cellular line ringer volume: For CELL 1: [MENU] [#][*][6][2][8][1] For CELL 2: [MENU] [#][*][6][2][8][2] To change the landline ringer volume: [MENU][#][*][1][6][0] : Select the desired volume.
  • Page 92 *1 The call is taken when: – only 1 cellular phone is registered. – the line is set to make cellular calls (page 87). To release hold on the landline: Press [SP-PHONE]. A handset user can take the landline call by •...

  • Page 93: For Call Waiting Service Users

    1. Press [MUTE] during conversation. The SP-PHONE indicator on the base unit • flashes. 2. To return to the conversation, press [MUTE] again. Flash for landline calls [FLASH] allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
  • Page 94 Note: • Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing for landline calls (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).
  • Page 95 party) can join a conversation using 2 extensions. (3-way conference) • To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 122). Transferring a cellular call between the base unit and a cellular phone Transferring a cellular call from the base unit to a cellular phone During a cellular call, press and hold [CELL 1] or...
  • Page 96 Using the other line during a conversation You can handle a cellular call and a landline call at the same time. When another call is being received during a conversation, the interrupt tone sounds (page 117). You can answer the 2nd call while holding the 1st call.
  • Page 97 Making/answering a landline call during a conversation on a cellular line 1. Press [HOLD] during a cellular call. 2. To make a 2nd call: [SP-PHONE] then Dial the phone number. To answer a 2nd call: [SP-PHONE] To hold the 2nd call, press [HOLD]. •...

  • Page 98: Shared Phonebook

    Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 3,050 names and phone numbers to the shared phonebook, and assign each Home phonebook entry to the desired group (“...
  • Page 99 2. Enter the party’s name (16 characters max.). then [OK] 3. Enter the party’s phone number (24 digits max.). then [OK] :Select the desired group. then [SELECT] 2 times To add other entries, repeat from step 2. • 5. [OFF] Character table for entering names While entering characters, you can switch between uppercase and lowercase by pressing [*] (A then a).
  • Page 100 Character G H I 4 g h i 4 J K L 5 j k l 5 M N O 6 m n o 6 P Q R 7 p q r 7 T U V 8 t u v 8 W X Y Z 9 w x y z 9 •...
  • Page 101 to the next space. • If you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space. in the above table represents a single space. •...
  • Page 102 Finding and calling from a phonebook entry Scrolling through all entries • Using a cellular line : Select the desired entry. 3. [CELL] The unit starts dialing when: • – only 1 cellular phone is registered. – a specific line is set to make cellular calls (page 66).
  • Page 103 Searching by first character 2. Press the dial key ([0] – [9] or [#]) which contains the character you are searching for (page 99). - Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.
  • Page 104 2. To search for the name, enter the first characters (up to 4) in uppercase (page 99). Characters cannot be entered in lowercase. • If there is no entry corresponding to the • characters you selected, the next entry is displayed.

  • Page 105: Editing Entries

    4. To make a cellular/landline call, continue from step 3, “Scrolling through all entries”, page 102. Editing entries 1. Find the desired entry (page 104). then [MENU] Edit : “ ” then [SELECT] 3. Edit the name if necessary (16 characters max.; page 99).

  • Page 106: Chain Dial

    Erasing all entries in a group 1. [Phonebook] then [MENU] Erase all : “ ” then [SELECT] : Select the desired group. then [SELECT] : “ ” then [SELECT] : “ ” then [SELECT] 6. [OFF] Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
  • Page 107 3. Press [CALL] to dial the number. Note: • When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press [PAUSE] to add pauses after the number and PIN as necessary (page 74). •...

  • Page 108: Programming

    Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: • Scrolling through the display menus 1. [MENU] 2. Press to select the desired main menu. then [SELECT] 3.
  • Page 109 • Using the direct command code 1. [MENU] then Enter the desired code. Example: Press [MENU] [#][1][0][1]. 2. Select the desired setting. then [SAVE] This step may vary depending on the feature • being programmed. To exit the operation, press [OFF]. •...

  • Page 110: Caller List

    Display the menu tree and direct command code table Caller list Main menu: “ ” Operation Code #213 Viewing the caller list. Answering device Main menu: “ ” Sub-menu 1 Sub-menu 2 Settings Code Play new – – #323 161 msg.
  • Page 111 Sub-menu 1 Sub-menu 2 Settings Code Greeting Pre- – #304 160 (cont.) recorded (Reset to pre-recorded greeting) 2–7: 2-7 Settings Ring count #211 156 rings <4 rings> 0: Toll saver Recording 1: 1 min #305 156 time 3:<3 min> 0: Greeting only #306 156 Remote...
  • Page 112 V.M. access Main menu: “ ” (V.M.: Voice mail) Operation Code #330 Listening to voice mail messages. Intercom Main menu: “ ” Operation Code #247 Paging the desired unit. Bluetooth Main menu: “ ” Sub-menu 1 Sub-menu 2 Settings Code #6251 Link to cell Connect...
  • Page 113 Sub-menu 1 Sub-menu 2 Settings Code 0–6: Off– #*6281 Link to cell Ringer volume 6 <1> – 1: Add new – Base unit device (for #*6282 CELL 1) – 2: Add new 1–5: #6291 Ringer tone – device (for Tone 1-5 CELL 2) #6292 <Tone...
  • Page 114 Sub-menu 1 Sub-menu 2 Settings Code Link to cell Ring as cell 1: <On #6141 (with – 1: Add new (limited) Talking #6141 device (for CID)> CELL 1) 2: On – 2: Add new (without device (for Talking CELL 2) CID) (cont.) 0: Off...
  • Page 115 Sub-menu 1 Sub-menu 2 Settings Code 1: <1 min> #632 Settings Auto connect 2: 3 min 3: 5 mi 4: 10 min 0: Off #633 Cell area – code 1: On #157 Cell line only mode 0: <Off> Cell line #634 select –...
  • Page 116 Sub-menu 1 Sub-menu Settings Code #*634 Settings Cell line 1: Cellphone (cont.) select – Base *1, *9 unit 2: Cellphone Set PIN <0000> #619 #134 – – registration Set date & time Main menu: “ ” Sub-menu 1 Sub-menu 2 Settings Code #101 Date and...
  • Page 117 Initial setting Main menu: “ ” Sub-menu Sub-menu 2 Settings Code 0–7: Off–7 #160 Ringer Ringer setting volume – <6> Handset 0–6: Off–6 #*160 Ringer volume – <1> *1, *3 Base unit 1–5: Tone #161 Ringer tone – *7, *8, *11 (Handset) <Tone 1>...
  • Page 118 Sub-menu Sub-menu Settings Code 1: On #238 Ringer Silent mode setting – On/Off 0: <Off> (cont.) #237 Silent mode <11:00 PM/06:00 – Start/End AM> #101 Set date & Date and – time time 1: Once #720 Alarm 2: Daily 0: <Off> 1: <Caller #226 Time...
  • Page 119 Sub-menu Sub-menu Settings Code #104 Handset – – name Call block – – #217 Block w/o 1: On #240 *1, *2 0: <Off> (Block calls without phone number) #331 Voice mail Store VM – access# (VM: Voice mail) VM tone 1: <On>...
  • Page 120 Sub-menu Sub-menu Settings Code 1: <On> #340 Message – 0: Off alert – 1–6: Level #145 – contrast 1–6 <3> (Display contrast) Key tone – 1: <On> #165 – 0: Off 1: <On> #214 Caller ID – edit (Caller 0: Off ID number auto edit) Auto talk...
  • Page 121 Sub-menu Sub-menu Settings Code 1: Pulse #120 Set tel Set dial 2: <Tone> line mode 0: 900 ms #121 Set flash *1, *15 time 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms *: 200 ms #: 160 ms 6: 110 ms 7: 100 ms...

  • Page 122: Customer Support

    Sub-menu Sub-menu Settings Code 1: <On> #194 Call – 0: Off sharing #130 Registration Register – handset – #131 registration #110 Change Display language <English> 2: Español Voice #112 prompt <English> 2: Español Customer support Main menu: “ ” Operation Code #680 Displaying customer support Web...
  • Page 123 If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. When the cellular line only mode is turned on, these menus are not displayed (page 66).
  • Page 124 KX-TG7741 series: page 7 *10 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. Caller ID To turn this feature on, select “ auto ”. To turn this feature off, select Manual “...
  • Page 125 *14 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *15 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary.

  • Page 126: Special Programming

    Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: • Set the date and time beforehand (page 51). 1. [MENU] [#][7][2][0] : Select the desired alarm option. then [SELECT] Turns alarm off.

  • Page 127: Silent Mode

    We recommend selecting a different ringer • tone from the one used for outside calls. 7. [SELECT] then [OFF] When the alarm is set, is displayed. • Note: • To stop the alarm, press [OFF] or place the handset on the base unit or charger. •...
  • Page 128 • If you have set the alarm, the alarm sounds even if the silent mode is turned on. Turning silent mode on/off 1. [MENU] [#][2][3][8] : Select the desired setting. then [SAVE] If you select “ ”, press [OFF] to exit. •...

  • Page 129: Changing The Handset Name

    Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “ ”.
  • Page 130 stored in the call block list as unwanted (“Storing unwanted callers”, page 130). – the unit receives a call without phone number (“Blocking incoming calls without phone number”, page 132). When a call is received, the unit rings for a short time while the caller is being identified.
  • Page 131 Important: • We recommend storing 10 digits (including an area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. • From the caller list: : Select the entry to be blocked. To edit the number, press [SELECT], then •...
  • Page 132 1. [MENU] [#][2][1][7] then [ADD] 2. Enter the phone number (24 digits max.). To erase a digit, press [CLEAR]. • 3. [SAVE] then [OFF] Blocking incoming calls without phone number You can reject a call when no phone number is provided, such as a call just showing “Out of area”.

  • Page 133: Registering A Unit

    [EDIT] then Edit the phone number. then [SAVE] then [OFF] To erase a number: [ERASE] then : “ ” then [SELECT] then [OFF] Note: • When editing, press the desired dial key to add, [CLEAR] to erase. Block w/o num •...

  • Page 134: Registering A Handset To The Base Unit

    Important: • See page 13 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are pre- registered. If for some reason the handset is not registered to the base unit, re-register the handset. 1.

  • Page 135: Deregistering A Handset

    Note: Base in registering • While registering, “ ” is displayed on all registered handsets. • When you purchase an additional handset, refer to the additional handset’s installation manual for registration. Deregistering a handset A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit.

  • Page 136: Caller Id Service

    Caller ID Service Using Caller ID service Important: • This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed.

  • Page 137: Missed Calls

    • If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a Missed call missed call. The display shows “ ”.

  • Page 138: Talking Caller Id

    Talking Caller ID Handset/Base unit This feature lets you know who is calling without looking at the display. To use this feature, you must: – subscribe to a Caller ID service of your service provider/telephone company. – turn this feature on (page 117). When caller information is received, the handsets and base unit announce the caller’s name or phone number received from your service...
  • Page 139 announce the entire name. – the base unit may not be able to announce the entire name. • The announcement is heard at the same level as the ringer volume (page 76, 90). • If you turn on the answering system and set the 2 rings number of rings “...
  • Page 140 Ringer ID You can select the desired ringer tone to a group that each phonebook entry is assigned (page 98). When a call is received from a caller assigned to a group, the ringer tone you selected for that group rings instead of the called line’s ringer tone (page 62, 112, 117) after caller information is displayed.

  • Page 141: Caller List

    Caller list Important: • Only 1 person can access the caller list at a time. • Make sure the unit’s date and time setting is correct (page 51). Viewing the caller list and calling back Using a cellular line 2. Press to search from the most recent call, to search from the oldest call.
  • Page 142 : Select the desired cellular phone. then [SELECT] Using the landline 2. Press to search from the most recent call, to search from the oldest call. 3. To call back, press To exit, press [OFF]. Note: • If the entry has already been viewed or answered, √...

  • Page 143: Calling Back

    • [C1] or [C2] indicates the caller information was received from the cellular line. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
  • Page 144 To make a cellular call, continue from step 4, “Viewing the caller list and calling back”, page 141. Using the landline: Caller ID number auto edit feature Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number.
  • Page 145 To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each handset (page 122). The default setting is “ ”.
  • Page 146 2. [ERASE] then : “ ” 3. [SELECT] then [OFF] Storing caller information to the phonebook : Select the desired entry. To edit the number, press [SELECT], then • press [EDIT] repeatedly until the phone number is shown in the desired format. 3.

  • Page 147: Using Bluetooth Devices

    Using Bluetooth Devices Copying phonebook from a cellular phone (phonebook transfer) You can copy phonebook entries from the registered cellular phones or other cellular phones (not registered) to the unit’s shared phonebook. A cellular phone must be Bluetooth wireless technology compatible.
  • Page 148 phone. then [SELECT] Cell Copied items are stored to the group (“ • Cell 2 ” or “ ”) which the cellular phone is registered to. To copy from other cellular phones (not registered): Other cell : “ ” then [SELECT] then : Select the group you want to copy to.
  • Page 149 when the cellular phone supports PBAP (Phone Book Access Profile) for Bluetooth connection. 4. Cellular phone: Follow the instructions of your cellular phone to copy phonebook entries. For other cellular phones (not registered), • you need to search for and select the base unit.

  • Page 150: Landline Calls

    • The unit does not support some characters. If a copied entry includes those characters, they are replaced with other available characters or “*”. • If you receive a call while copying phonebook entries, the copying procedure stops. Try again after finishing the call.
  • Page 151 Registering a headset to the base unit Important: • Make sure that the Bluetooth headset is not connected to any other Bluetooth device. 1. Your headset: Set your headset to registration mode. Refer to the headset operating instructions. • 2. Handset: [MENU] [#][6][2][1] 3.
  • Page 152 To use your headset with another Bluetooth device such as a cellular phone, you may need to disconnect it from the base unit. Important: • Make sure that the headset is turned on. Base unit *1 KX-TG7741 series: page 7 To connect: Press [HEADSET].
  • Page 153 Note: • If you cannot hang up the call using your headset; – press (STOP) on the base unit. (KX-TG7731 series: page 7) – press [SP-PHONE] on the base unit 2 times. (KX-TG7741 series: page 7)
  • Page 154 Press [HEADSET] on the base unit. To switch to the base unit: Press [SP-PHONE] on the base unit. *1 KX-TG7731 series: page 7 You can only switch from the base unit to your • headset. Turn on the headset referring to your...
  • Page 155 Call sharing between your headset and the handset Important: • To activate this feature, you should set call sharing mode to on beforehand (page 117). • While the handset is on a landline call: To join the conversation with your headset, turn on the headset referring to your headset operating instructions.

  • Page 156: Answering System For Landline

    Answering System for Landline Answering system for landline The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting only “...
  • Page 157 Memory capacity (including your greeting message) The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded. Note: • When message memory becomes full: Messages full – “ ” is shown on the handset display. –...

  • Page 158: Turning The Answering System On/Off

    Turning the answering system on/off Base unit Press [ANSWER ON/OFF] to turn on/off the answering system. Handset 1. To turn on: [MENU] [#][3][2][7] To turn off: [MENU] [#][3][2][8] 2. [OFF] Note for base unit and handset: • When the answering system is turned on: –...
  • Page 159 Handset To adjust the speaker volume, press [ ] or [ repeatedly. You can answer the call by pressing . Call screening can be set for each handset. The default setting is “ ”. 1. [MENU] [#][3][1][0] : Select the desired setting. then [SAVE] then [OFF] Base unit *1 KX-TG7741 series: page 49...

  • Page 160: Greeting Message

    Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message 1. [MENU] [#][3][0][2] : “ ” then [SELECT] 3.
  • Page 161 asking callers to leave a message. – If the message recording time (page 174) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre- recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, you...

  • Page 162: Listening To Messages Using The Base Unit

    Listening to messages using the base unit When new messages have been recorded, the base unit flashes. Press (PLAY). • If new messages have been recorded, the base unit plays back new messages. • If there are no new messages, the base unit plays back all messages.

  • Page 163: Listening To Messages Using The Handset

    *1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press [ERASE] 2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded: New message –...
  • Page 164 Operating the answering system Answering device [MENU] then : “ ” then [SELECT] Operation [+] or [-] Adjust the receiver/speaker volume (during playback) Repeat message [1] or (during playback) Skip message [2] or (during playback) Settings Enter the “ ” menu Play new messages Play all messages Play greeting message...
  • Page 165 Operation [PAUSE] Pause message [9] or Stop recording [STOP] Stop playback Turn answering system off [*][4] Erase currently playing message [*][5] Erase all messages [*][6] Reset to a pre-recorded greeting message *1 If pressed within the first 5 seconds of a message, the previous message is played.
  • Page 166 Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1. Press [PAUSE] during playback. Call back : “ ” then [SELECT] Editing the number before calling back 1.

  • Page 167: Remote Operation

    Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely.

  • Page 168: Using The Answering System Remotely

    Deactivating remote operation Press [*] in step 2 on “Remote access code”, page 167. • The entered remote access code is deleted. Using the answering system remotely 1. Dial your landline phone number from a touch- tone phone. 2. After the greeting message starts, enter your remote access code.

  • Page 169: Remote Commands

    • When the Spanish voice guidance is selected To start the voice guidance, press [9]. The voice guidance announces the available remote commands (page 169). Note: • If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 170 Operation Turn answering system off [*][4] Erase currently playing message [*][5] Erase all messages [*][#] End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can turn it on...

  • Page 171: Answering System Settings

    The greeting message is played back. • You can either hang up, or enter your remote • access code again and begin remote operation (page 167). Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Ring count “...
  • Page 172 1. [MENU] [#][2][1][1] : Select the desired setting. then [SAVE] then [OFF] For voice mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: •...
  • Page 173 the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first.

  • Page 174: Message Alert

    Selecting “Greeting only” Greeting only You can select “ ” which sets the unit to announce a greeting message to callers but not record messages. Greeting only Select “ ” in step 2 on “Caller’s recording time”, page 173. Note: Greeting only •...
  • Page 175 Important: • If you stored the voice mail access number (page 177), the message indicator also flashes for newly recorded voice mail messages from the landline (page 179). 1. [MENU] [#][3][4][0] : Select the desired setting. then [SAVE] then [OFF] Note: •...

  • Page 176: Voice Mail Service For Landline

    Voice Mail Service for Landline Voice mail service for landline Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 177 Storing the voice mail (VM) access number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 179).
  • Page 178 To erase the voice mail access number 1. [MENU] [#][3][3][1] 2. Press and hold [CLEAR] until all digits are erased. then [SAVE] then [OFF] Voice mail (VM) tone detection Handset/Base unit *1 KX-TG7741 series: page 7 Your service provider/telephone company sends special signals (sometimes called “voice mail tones”...

  • Page 179: Listening To Voice Mail Messages

    – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off The default setting is “On”.
  • Page 180 slowly if the message alert feature is turned on (“Message alert”, page 174). Handset 1. [MENU] [#][3][3][0] The speakerphone turns on. • 2. Follow the pre-recorded instructions. 3. When finished, press [OFF]. Note: • If the handset still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.

  • Page 181: Intercom/Locator

    Intercom/Locator Intercom Intercom calls can be made: – between handsets – between a handset and the base unit *1 KX-TG7741 series: page 8 Note: • When paging unit(s), the paged unit(s) beeps for 1 minute. • If you receive an outside call while talking on the intercom, you hear 2 tones.

  • Page 182: Making An Intercom Call

    Making an intercom call Handset 1. [MENU] then [INT] : Select the desired unit. then [SELECT] To stop paging, press [OFF]. • 3. When you finish talking, press [OFF]. Base unit *1 KX-TG7741 series: page 8 1. Press [INTERCOM]. To page a specific handset, enter the handset •...

  • Page 183: Handset Locator

    Answering an intercom call Handset 1. Press to answer the page. 2. When you finish talking, press [OFF]. Base unit *1 KX-TG7741 series: page 8 1. Press [INTERCOM] to answer the page. 2. When you finish talking, press [INTERCOM]. Handset locator You can locate a misplaced handset by paging it.

  • Page 184: Transferring Calls, Conference Calls

    Handset: KX-TG7731 series: page 7 • Press [OFF]. KX-TG7741 series: page 7 • , then press [OFF]. Press Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made: – between 2 handsets –...
  • Page 185 If the paged party does not answer, press • to return to the outside call. 4. To complete the transfer: Press [OFF]. The outside call is being routed to the • destination unit. To establish a conference call: Conference [MENU] then : “...
  • Page 186 1. During an outside call, press [INTERCOM]. To page a specific handset, enter the handset • number. To page all handsets, press 0 or wait for a few • seconds. 2. Wait for the paged party to answer. If paged party does not answer, press •...

  • Page 187: Answering A Transferred Call

    Answering a transferred call Handset Press to answer the page. Base unit *1 KX-TG7741 series: page 8 Press [SP-PHONE] to answer the page.

  • Page 188: Useful Information

    Useful Information Wall mounting Note: • Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1. Thread the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the Arrow.
  • Page 189 2. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the AC adaptor cord and telephone line cord (2).
  • Page 190 3. Insert the hooks on the wall mounting adaptor into holes (A) and (B) on the base unit.
  • Page 191 4. Adjust the adaptor to hold the base unit, then push it in the direction of the Arrow until it clicks into place.
  • Page 192 5. Mount the unit on a wall then slide down to secure in place.
  • Page 193 To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
  • Page 194 Charger Drive the screws (not supplied) into the wall.

  • Page 195: Error Messages

    Error messages Display message: Base no power or No link. Re- connect base AC adaptor. Cause/solution: • The handset has lost communication with the base unit. Move closer to the base unit and try again. • Unplug the base unit’s AC adaptor to reset the unit.
  • Page 196 Display message: Call phone company for your access # Cause/solution: • You have not stored the voice mail access number. Store the number (page 177). Display message: Check tel line Cause/solution: • The supplied telephone line cord has not been connected yet or not connected properly.
  • Page 197 unit. Make sure that other Bluetooth devices are not connected to the cellular phone, and try again. Display message: Failed Cause/solution: • Although the unit tried to connect to the cellular phone or headset, the connection has been failed. – Someone is using a cellular line or headset. Try again later.

  • Page 198: Troubleshooting

    Cause/solution: • You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Display message: Use rechargeable battery. Cause/solution: • A wrong type of battery such as Alkaline or Manganese was inserted.

  • Page 199: General Use

    General use Problem: The handset does not turn on even after installing charged batteries. Cause/solution: • Place the handset on the base unit or charger to turn on the handset. Problem: The unit does not work. Cause/solution: • Make sure the batteries are installed correctly (page 29).
  • Page 200 Cause/solution: • Depending on the compatibility of the cellular phone, you may not be able to register it to the base unit. • Confirm that your cellular phone supports the hands-free profile (HFP) specification. • Confirm that the Bluetooth feature of your cellular phone is turned on.
  • Page 201 Cause/solution: • Confirm that your cellular phone is turned on. • Confirm that your cellular phone is within base unit range (page 45). • Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on.
  • Page 202 and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. Problem: The indicator on the handset flashes slowly.

  • Page 203: Programmable Settings

    Programmable settings Problem: The display is in a language I cannot read. Cause/solution: • Change the display language (page 51). Problem: I cannot register a handset to a base unit. Cause/solution: • The maximum number of handsets (6) is already registered to the base unit.
  • Page 204 Problem: I fully charged the batteries, but – still flashes, – is displayed, or – the operating time seems to be shorter. Cause/solution: • Clean the battery ends ([+],[-]) and the charge contacts with a dry cloth and charge again. •...
  • Page 205 • The handset is not registered to the base unit. Register it (page 133). Problem: Noise is heard, sound cuts in and out. Cause/solution: • You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
  • Page 206 • Silent mode is turned on for the handset. Turn it off (page 127). Problem: I cannot make local calls with the handset or base unit using a cellular line. Cause/solution: • You need to add your area code when making cellular calls.
  • Page 207 headset, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time. • The cellular phone is being used separately from your system. Problem: I can make and answer cellular calls but cannot hear a sound. Cause/solution: •...
  • Page 208 Cause/solution: • The dialing mode may be set incorrectly. Change the setting (page 51). • The cellular line only mode is turned on. Turn it off (page 64). Problem: I cannot make long distance calls. Cause/solution: • Make sure that you have long distance service. Caller ID/Talking Caller ID Problem: Caller information is not displayed.
  • Page 209 • If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. • The name display service for landline calls may not be available in some areas. Contact your service provider/telephone company for details.
  • Page 210 off. Adjust it (page 76, 90, 112, 117). • When one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 59. • The Talking Caller ID feature is turned off. Turn it on (page 117).
  • Page 211 off. Turn it on and try again (page 122). • You need to call back the edited number to activate Caller ID number auto edit. Problem: I cannot dial the phone number edited in the caller list. Cause/solution: • The phone number you dialed might have been edited incorrectly (for example, the long distance “1”...
  • Page 212 Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).
  • Page 213 • Someone is using a cellular line or headset. Try again later. • Turn the cellular phone off, then turn it on and try again. • If an entry is already stored in the unit’s shared phonebook, the entry cannot be copied even by selecting another group.
  • Page 214 interference from obstructions such as walls or electronic devices. Move closer to the base unit. Problem: I cannot connect my headset to the base unit. Cause/solution: • Confirm that your headset is turned on. • If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the...

  • Page 215: Answering System

    such as Last number redial or Call reject. Problem: An error tone is heard when I try to program the Bluetooth feature. Cause/solution: • The Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again. •...
  • Page 216 messages (page 163). • The recording time is set to “Greeting only”. Change the setting (page 174). • If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 189).
  • Page 217 you have forgotten your remote access code, enter the remote access code setting to check your current code (page 182). • The answering system is turned off. Turn it on (page 169). • You cannot operate the answering system when calling a cellular phone registered to the base unit.

  • Page 218: Fcc And Other Information

    Liquid damage Problem: Liquid or other form of moisture has entered the handset/base unit. Cause/solution: • Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 219 format US:ACJ----------. If requested, this number must be provided to the telephone company. • Registration No..(found on the bottom of the unit) • Ringer Equivalence No. (REN)..0.1 B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
  • Page 220 for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
  • Page 221 you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 222 devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
  • Page 223 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful...
  • Page 224 – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR.
  • Page 225 tested belt-clips or similar body-worn accessories may not comply and must be avoided. Notice • FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T- Coil equipped hearing aids and cochlear implants.

  • Page 226: Appendix

    Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm;...
  • Page 227 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at:...

  • Page 228: Warranty (For United States And Puerto Rico)

    Warranty (For United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the...
  • Page 229 Ship-In Service For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 panacare@us.panasonic.com When shipping the unit carefully pack in a padded...
  • Page 230 prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.
  • Page 231 The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity...
  • Page 232 but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
  • Page 233 • Attach a letter, detailing the symptom. • Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. • Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These...

  • Page 234: Index

    Index Ring count, 171 Toll saver, 171 3-way conference, Turning on/off, 158 82, 95 Auto talk, 75 Additional handset, 133 Battery, 21 Additional handsets, 133 Belt clip, 44 Alarm, 126 Bluetooth wireless Answering, 174 technology Answering calls, 75 Cellular phone (Link to Answering system cell), 55 Call screening, 158...
  • Page 235 Caller ID, 144 Caller ID number auto Error messages, 195 edit, 144 Caller ID Service, 136 Flash, 79 Caller list, 141 Caller list edit, 143 Cellular calls, 70 Groups, 101 Cellular phone Deregistration, 116 Registration, 114 Handset Chain dial, 106 Deregistration, 135 Conference calls, 184 Locator, 183...
  • Page 236 Area code, 67 Auto connection, 62 Silent mode, 127 Cellular line only SP-PHONE mode, 64 (Speakerphone), 73 Cellular line selection, Talking Caller ID, 138 Connection, 29 Temporary tone dialing, Ring as cell mode, 60 Select unit to ring, Time adjustment, 116 Transferring calls, 184 Making landline calls, 73 VM (Voice mail), 176...
  • Page 237 4. Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help • FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty.
  • Page 238 Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 © Panasonic System Networks Co., Ltd. 2011...

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