Lenovo 7D9P Manual page 209

1. Ensure the update package is not corrupt undamaged and then retry the update.
2. Ensure proper connection to USB/network drive and retry the update.
3. Restart BMC via supported method and BMC setting via uEFI setup or "Restart Management
Controller" in BMC web UI. Then, reboot the system.
4. If the problem persists, reflash the BMC firmware.
5. If the problem persists, perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator,
XClarity Controller, or XClarity Essential OneCLI).
7. If the problem persists, contact technical support.
• FQXPMUP0203M: BMC communication failed: EMMC2USB unmount failure. Failed to update the
firmware
Severity: Error
User Action:
1. Restart BMC via supported method and reboot the system.
2. Reflash the BMC firmware
3. If the problem persists, perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator,
XClarity Controller, or XClarity Essential OneCLI).
5. If the problem persists, contact technical support.
• FQXPMUP0204M: BMC communication failed: Execute the update cmd failure. Failed to update the
firmware
Severity: Error
User Action:
1. Restart BMC via supported method.
2. Reflash BMC firmware.
3. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator,
XClarity Controller, or XClarity Essential OneCLI).
5. If the problem persists, contact technical support.
• FQXPMUP0205M: BMC communication failed: Get the update status failure.Failed to update the
firmware
Severity: Error
User Action:
1. Restart BMC via supported method and reboot the system.
.
Chapter 4 XClarity Provisioning Manager events
205