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Grandstream Networks UCM630 A Series User Manual
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Grandstream Networks UCM630 A Series User Manual

Grandstream Networks UCM630 A Series User Manual

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Grandstream Networks, Inc.
UCM630x/A
HA User Guide

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Summary of Contents for Grandstream Networks UCM630 A Series

  • Page 1 Grandstream Networks, Inc. UCM630x/A HA User Guide...
  • Page 2 UCM630x/A HA – User Guide High Availability feature on Grandstream UCM6300 series/UCM6300 Audio series provides enterprises a reliable solution for PBX redundancy and failover support. In HA setup, there are two UCM with one UCM in the “active” role and the other in the “standby”...
  • Page 3 Figure 2: Network Settings Storage Device Before enabling High Availability feature on the two UCMs, the system admin must check to ensure both UCM devices have the same storage devices connected and the same storage configuration in place. This is to ensure that the standby UCM device can store the data normally.
  • Page 4 1. Ensure both UCM have the same model and same firmware version. They have been connected properly at the same location and configured with static IP. The UCM admin also needs to ensure that the same type and amount of storage is connected to each UCM.
  • Page 5 Figure 7: HA Status on Secondary UCM For UCM with UCM RemoteConnect Plan Scenario 1: Two new UCMs on factory default settings and both UCM use UCM RemoteConnect service. 1. Ensure both UCM have the same model and same firmware version. They have been connected properly at the same location and configured with static IP.
  • Page 6 Settings Description Value Range Default Value Notes High Enable or disable HA. Yes/No Available Enable Caution: Please do not use Force to switch the roles of this function unless Force Switch active UCM and standby necessary (e.g., it can be UCM. used during firmware upgrading).
  • Page 7 peer trunk server IP. In the HA setup, the static IP configured for each UCM will not be used for PBX service directly. Normally the cluster IP address is in the same subnet as the static IP address configured on the UCM. HA Peer IP (mandatory): This is the static IP configured on the peer UCM in HA setup.
  • Page 8 Custom Domain Name must be set via GDMS. Log in GDMS and go to UCMRC System��UCM Devices, select the UCM and click on “Edit Device” to configure it. Figure 9: Edit Device Graphical user interface, application Description automatically generated Figure 10: Configure Custom Domain Click on “Switch to Custom Domain”...
  • Page 9 Figure 12: HA Status for Standby UCM 2. Log in the active UCM’s web UI and create new SIP extensions. Then log in the standby UCM’s web UI to check whether the same extensions created on active UCM are synchronized here. If there are already endpoints registered to UCM, both UCM should show the same extensions and registration status.

  • Page 10: Firmware Upgrade

    Active/Standby Role in HA Automatic Failure Detection Figure 16: Active and Standby UCM Failover Important Note In case of a failure, the user needs to manually unplug the LAN cable from the formerly Active UCM and plug it into the newly Active UCM to fully restore connection with the SIP endpoints.
  • Page 11 Step 1: Log in the web UI of the standby UCM (A), upload firmware via web UI, and the standby UCM will reboot. Wait for it to boot up. Step 2: After the standby UCM (A) boots up, log in to the web UI of the active UCM (B) and check the HA web page. The “Force Switch”...

  • Page 12: Service Status

    HA configuration requires the UCM to reboot. Please reboot the UCM during non-service hour to avoid service interruption. Disabling HA Setup If HA setup is no longer required for the UCM, log in to the web UI using the active UCM’s IP or the cluster’s IP and go to the system settings��HA page to disable HA.

  • Page 13: Backup And Restore

    Web UI Access for UCM After HA setup is completed, the system admin can use the cluster IP address to log in to the current active UCM for configurations. The cluster IP address is always bound to the active UCM. For example, assuming HTTP/HTTPS port is 8089, the system admin can access UCM using URL https://cluster_IP:8089.
  • Page 14 Figure 19: System Alert Events HA log also shows all HA backup and failover logs. Figure 20: HA Logs...