Grandstream Networks UCM630 A Series User Manual
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Grandstream Networks UCM630 A Series User Manual

Grandstream Networks UCM630 A Series User Manual

Enterprise-grade unified communication solutions
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UCM630xA Series
Enterprise-Grade Unified Communication Solutions
User Manual

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Summary of Contents for Grandstream Networks UCM630 A Series

  • Page 1 Grandstream Networks, Inc. UCM630xA Series Enterprise-Grade Unified Communication Solutions User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: https://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION UCM630xA firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: https://blog.grandstream.com/faq/gnu-general-public-license/gnu-gpl-information-download P a g e...

  • Page 4: Table Of Contents

    Table of Content DOCUMENT PURPOSE ................39 CHANGE LOG .................... 40 Firmware Version 1.0.9.10 ......................40 Firmware Version 1.0.7.12 ......................40 Firmware Version 1.0.7.9 ....................... 40 WELCOME ....................41 PRODUCT OVERVIEW ................43 Technical Specifications ........................ 43 INSTALLATION ................... 48 Equipment Packaging........................
  • Page 5 Main Settings ......................... 57 Web GUI Languages ......................57 Web GUI Search Bar ......................58 Saving and Applying Changes ....................59 Setting Up an Extension ........................ 59 SYSTEM SETTINGS................... 60 General Settings ........................... 60 IM Settings ............................ 61 Cloud IM ..........................61 IM Server ..........................
  • Page 6 LDAP Server Configurations....................95 LDAP Phonebook........................97 LDAP Client Configurations ....................101 Time Settings ..........................103 Automatic Date and Time ..................... 103 Set Date and Time ....................... 104 NTP Server .......................... 105 Office Time .......................... 105 Holiday ..........................106 Email Settings ..........................108 Email settings ........................
  • Page 7 Global Configuration ........................126 Global Policy ........................127 Global Templates ......................... 139 Model configuration ........................141 Model templates........................141 Model Update ........................143 Device Configuration ........................145 Create New Device ......................146 Manage Devices ........................146 Sample Application ........................151 EXTENSIONS ...................
  • Page 8 SMS Message Support ........................ 219 EXTENSION GROUPS ................221 Configure Extension Groups ......................221 Using Extension Groups ......................222 ANALOG TRUNKS ................... 224 Analog Trunk Configuration ......................224 PSTN Detection .......................... 229 VOIP TRUNKS ..................234 VoIP Trunk Configuration ......................234 Trunk Groups ..........................
  • Page 9 Inbound Route: Prepend Example ..................274 Inbound Route: Multiple Mode ....................274 Inbound Route: Route-Level Mode ..................276 Inbound Route: Inbound Mode BLF Monitoring ..............277 Inbound Route: Import/Export Inbound Route ............... 278 FAX with Two Media ......................279 Blacklist Configurations ......................279 FAX SERVER ....................
  • Page 10 Customize Specific Prompt ......................309 Username Prompt Customization ....................309 Upload Username Prompt File from Web GUI ..............309 Record Username via Voicemail Menu ................. 310 VOICEMAIL....................311 Configure Voicemail ........................311 Access Voicemail ........................314 Leaving Voicemail ........................316 Voicemail Email Settings ......................317 Configure Voicemail Group ......................
  • Page 11 CALL QUEUE ................... 338 Configure Call Queue ........................338 Call Center Settings and Enhancements..................344 Queue Statistics .......................... 346 Switchboard ..........................351 Global Queue Settings ........................ 354 PICKUP GROUPS ..................357 Configure Pickup Groups......................357 Configure Pickup Feature Code ....................358 MUSIC ON HOLD ..................
  • Page 12 Event List ............................ 381 DIAL BY NAME ..................384 Dial by Name Configuration ......................384 ACTIVE CALLS AND MONITOR ............. 388 Active Calls Status ........................388 Hang Up Active Calls ........................390 Call Monitor ..........................390 CALL FEATURES ..................392 Feature Codes ..........................
  • Page 13 Payload ..........................414 PBX Settings/Voice Prompt Customization .................. 416 Record New Custom Prompt ....................416 Upload Custom Prompt ......................417 Download All Custom Prompt ....................417 PBX Settings/ Call Failure Tone Settings ..................418 SIP Trunk Prompt Tone ......................418 General Call Prompt Tone ....................
  • Page 14 UCM RemoteConnect................441 Plan Settings ..........................443 Integrated Customer Service SDK ....................444 UI Customization ......................... 445 Statistics ............................. 445 API CONFIGURATION ................447 API Configuration Parameters ..................... 447 API Queries Supported ......................449 Upload Voice Prompt via API ....................... 452 CTI SERVER .....................
  • Page 15 PMS API ............................. 469 Connecting to PMS ........................469 PMS Features ..........................470 Room Status ........................470 Wake Up Service ......................... 472 Mini Bar ..........................473 WAKEUP SERVICE .................. 476 Wake Up Service using Admin Login ................... 476 Wake Up Service from User Portal ....................478 Wake Up Service using Feature Code ..................
  • Page 16 Resource Usage ........................493 System Events ..........................493 Alert Events List ........................493 Alert Log ..........................500 Alert Contact ........................501 CDR ............................503 Downloaded CDR File ......................511 CDR Export Customization....................513 CDR in GDMS Cloud ......................513 Statistics ..........................514 Recording Files ........................
  • Page 17 Upgrading ........................... 531 No Local Firmware Servers ....................533 Backup ............................533 Backup/Restore ........................534 Data Sync ..........................536 Restore Configuration from Backup File ................538 System Cleanup/Reset ........................ 539 Reset and Reboot ........................ 539 Cleaner ..........................540 USB/SD Card Files Cleanup ....................546 System Recovery ........................
  • Page 18 Table of Tables Table 1: Technical Specifications ........................43 Table 2: UCM630xA Equipment Packaging ....................48 Table 3: LCD Menu Options ........................... 53 Table 4: UCM6304A/6308A LED Indicators ....................55 Table 5: General Settings Parameters ......................60 Table 6: Cloud IM Parameters ........................62 Table 7: IM Server parameters ........................
  • Page 19 Table 23: Create New Holiday ........................107 Table 24: Email Settings ..........................108 Table 25: Email Log – Display Filter ......................112 Table 26: Email Codes ..........................113 Table 27: HA Settings parameters ........................ 115 Table 28: Auto Provision Settings ......................... 121 Table 29: Global Policy Parameters –...
  • Page 20 Table 48: FXS Extension Configuration ParametersBasic Settings ............178 Table 49: FXS Extension Configuration ParametersMedia ................ 179 Table 50: FXS Extension Configuration ParametersFeatures ..............181 Table 51: FXS Extension Configuration ParametersSpecific Time ............. 185 Table 52: FXS Extension Configuration ParametersFollow Me ..............186 Table 53: Batch Add SIP Extension Parameters ...................
  • Page 21 Table 73: Meeting Settings ........................... 294 Table 74: Meeting Schedule Parameters ...................... 295 Table 75: IVR Configuration Parameters ...................... 300 Table 76: Voicemail Settings ........................312 Table 77: Voicemail IVR Menu ........................315 Table 78: Voicemail Email Settings ......................317 Table 79: Voicemail Group Settings......................
  • Page 22 Table 98: UCM630xA Feature Codes ......................392 Table 99 : Parking Lot ..........................400 Table 100: Add SCA Private Number......................406 Table 101: Editing the SCA Number ......................407 Table 102: Announcement Parameters ......................408 Table 103: Internal Options/General ......................410 Table 104: Internal Options/RTP Settings .....................
  • Page 23 Table 123: SugarCRM Settings ........................456 Table 124: vTigerCRM Settings ........................458 Table 125: ZohoCRM Settings ........................460 Table 126: Salesforce Settings ........................462 Table 127: PMS Supported Features ......................465 Table 128: PMS Basic Settings ........................470 Table 129: PMS Wake up Service ........................ 472 Table 130: Create New Mini Bar........................
  • Page 24 Table 148: Operation Log Column Header ....................530 Table 149: Data Sync Configuration ......................537 Table 150: Automatic Cleaning Configuration ....................542 Table 151: USB/SD Card Files Cleanup ....................... 546 Table 152: Ethernet Capture ........................550 P a g e UCM630xA Series User Manual Version 1.0.9.10...
  • Page 25 Table of Figures Figure 1: UCM6300A Back View ........................48 Figure 2:UCM6300A Front View ........................49 Figure 3: UCM6302A Back View ........................49 Figure 4:UCM6302A Front View ........................49 Figure 5: UCM6304A Front View ........................49 Figure 6: UCM6304A Back View ........................50 Figure 7: UCM6308A Front View ........................
  • Page 26 Figure 25: UCM630xA Port Forwarding Configuration ..................79 Figure 26: GXP2160 Web Access using UCM6302A Port Forwarding ............80 Figure 27: Open VPN® Feature on the UCM630xA..................82 Figure 28: Register Domain Name on noip.com ..................... 83 Figure 29: UCM630xA DDNS Setting ......................84 Figure 30: Using Domain Name to Connect to UCM630xA................
  • Page 27 Figure 50: Create New Holiday ........................107 Figure 51: SettingsTime SettingsHoliday ....................108 Figure 52: UCM630xA Email Settings ......................110 Figure 53: Email Template ........................... 111 Figure 54: Email Send Log .......................... 112 Figure 55: Email Logs ..........................113 Figure 56: HA Settings ..........................115 Figure 57: HA Status............................
  • Page 28 Figure 75: Modify Selected Devices - Same Model ..................150 Figure 76: Modify Selected Devices - Different Models ................. 150 Figure 77: Device List in Zero Config ......................151 Figure 78: Zero Config Sample - Global Policy ..................... 152 Figure 79: Zero Config Sample - Device Preview 1 ..................153 Figure 80: Zero Config Sample - Device Preview 2 ..................
  • Page 29 Figure 100: UCM630xA PSTN Detection: Semi-Auto Detect ................ 232 Figure 101: Trunk Group ..........................249 Figure 102: Trunk Group Configuration ......................250 Figure 103: DOD extension selection ......................251 Figure 104: Edit DOD ..........................252 Figure 105: SLA Station ..........................253 Figure 106: Enable SLA Mode for Analog Trunk ...................
  • Page 30 Figure 125: Inbound Mode - Default Mode ....................278 Figure 126: Inbound Mode - Mode 1 ......................278 Figure 127: Import/Export Inbound Route ....................278 Figure 128: Blacklist Configuration Parameters .................... 280 Figure 129: Blacklist csv File........................281 Figure 130: Fax Settings ..........................283 Figure 131: Configure Analog Trunk ......................
  • Page 31 Figure 150: New Voice Prompt Language Added ..................309 Figure 151: Upload Single Voice Prompt for Entire Language Pack .............. 309 Figure 152: Voicemail Settings ........................312 Figure 153: Voicemail Email Settings ......................318 Figure 154: Voicemail Group........................319 Figure 155: Ring Group ..........................320 Figure 156: Ring Group Configuration ......................
  • Page 32 Figure 175: Pause Log ..........................350 Figure 176: Switchboard Summary ......................351 Figure 177: Call Queue Switchboard......................352 Figure 178: Queue Chairman........................353 Figure 179: Queue Agent ..........................354 Figure 180: Global Queue Settings ......................355 Figure 181: Edit Pickup Group ........................357 Figure 182: Edit Pickup Feature Code ......................
  • Page 33 Figure 200: Dial By Name Group In Inbound Rule ..................387 Figure 201: StatusPBX StatusActive Calls - Ringing ................388 Figure 202: StatusPBX StatusActive Calls – Call Established ..............388 Figure 203: Call Connection less than half hour ................... 389 Figure 204: Call Connection between half an hour and one hour ..............
  • Page 34 Figure 225: Recording Storage Category ..................... 422 Figure 226:SIP Settings/STIR/SHAKEN - Add Authentication Number ............431 Figure 227: SIP Settings/STIR/SHAKEN – Certificate Settings ..............432 Figure 228: Transparent Call-Info ......................... 433 Figure 229: FXS Ports Signaling Preference ....................437 Figure 230: FXO Ports ACIM Settings ......................437 Figure 231: DAHDI Settings .........................
  • Page 35 Figure 250: Enabling CRM on the User Portal ....................464 Figure 251: UCM & PMS interaction ......................466 Figure 252: UCM & HSC PMS interaction ....................468 Figure 253: UCM & Mitel PMS interaction ....................468 Figure 254: UCM & IDS PMS interaction ...................... 469 Figure 255: Create New Room ........................
  • Page 36 Figure 275: System StatusResource Usage ..................... 493 Figure 276: Alert Event List .......................... 494 Figure 277: System EventsAlert Events Lists: System Crash ..............496 Figure 278: System EventsAlert Events Lists: Disk Usage ................ 497 Figure 279: System EventsAlert Events Lists: Memory Usage ..............498 Figure 280: System EventsAlert Events Lists: External Disk Usage ............
  • Page 37 Figure 300: User Portal Layout ........................518 Figure 301: User Management Page Display ....................520 Figure 302: Create New User ........................520 Figure 303: User Management – New Users ....................521 Figure 304: Assign Backup permission to "Admin" users ................523 Figure 305: General User ..........................
  • Page 38 Figure 325: Automatic Cleaning ........................542 Figure 326: USB/SD Card Files Cleanup ..................... 546 Figure 327: UCM6302A Recovery Web Page....................547 Figure 328: Recovery Mode ......................... 548 Figure 329: Ethernet Capture........................550 Figure 330: Ping ............................552 Figure 331: Traceroute ..........................553 Figure 332: Record Meeting for Diagnosis ....................

  • Page 39: Document Purpose

    DOCUMENT PURPOSE The intent of this document is to provide device administrators an overview of the specifications and features of the Grandstream UCM630xA IPPBX system. To learn more about the UCM630xA, please visit https://www.grandstream.com/support to download additional guides. This guide covers following main topics: ...

  • Page 40: Change Log

    CHANGE LOG This section documents significant changes from previous versions of the UCM630xA user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.9.10  Added Support for import/export Zero Config.

  • Page 41: Welcome

    WELCOME Thank you for purchasing Grandstream UCM630xA series IP PBX appliance. The UCM6300A series allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralized network, including voice, video calling, voice meeting, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more.
  • Page 42 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. P a g e UCM630xA Series User Manual...

  • Page 43: Product Overview

    PRODUCT OVERVIEW Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for UCM630xA series. Table 1: Technical Specifications Interfaces  UCM6300A: 0 port  UCM6302A: 2 ports with lifeline support Analog Telephone FXS ...
  • Page 44  UCM6300A/6302A/6304A: 320*240 LCD with touch screen for Shortcut Keys and Scroll Bar LCD Display  UCM6308A: 128x32 dot matrix graphic LCD with DOWN and OK buttons Reset Switch Yes, long press for factory reset and short press for reboot Voice Capabilities LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Voice-over-Packet...
  • Page 45 1.5A  UCM6308A: 2x DC 12V Power Jack Input: 100~240VAC,50/60Hz; Output: DC+12V, 2A  UCM6300A/6302A/6304A: 270mm(L) x 175mm(W) x 36mm(H) Dimensions  UCM6308A: 485mm(L) x 187.2mm(W) x 46.2mm(H)  Operating: 32 - 113ºF / 0 ~ 45ºC, Humidity 10 - 90% (non-condensing) Environmental ...
  • Page 46 Attendant Telephony Operating Based on Asterisk version 16 System  Users: 250 UCM6300A  Concurrent calls (G.711): 50  Max concurrent SRTP calls (G.711): 50  UCM6302A Users: 500  Concurrent calls (G.711): 75  Max concurrent SRTP calls (G.711): 75 Maximum Call Capacity ...
  • Page 47 Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, Call Features paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice meeting, eventlist, feature codes, busy camp-on/ call completion, voice control Allows Android &...

  • Page 48: Installation

    INSTALLATION Before deploying and configuring the UCM630xA series, the device needs to be properly powered up and connected to a network. This section describes detailed information on installation, connection, and warranty policy of the UCM630xA series. Equipment Packaging Table 2: UCM630xA Equipment Packaging Main Case Power Adaptor Ethernet Cable...

  • Page 49: Ucm6302A Front And Back View

    USB ports SD card slot Figure 2:UCM6300A Front View UCM6302A front and back view WAN port Heartbeat port 2x FXO ports Ground Reset LAN port 2x FXS ports Figure 3: UCM6302A Back View 2x USB ports SD card slot Figure 4:UCM6302A Front View UCM6304A front and back view Power LED Navigation keys...

  • Page 50: Ucm6308A Front And Back View

    Power WAN port 4x FXO ports Heartbeat port Ground LAN port 4x FXS ports Figure 6: UCM6304A Back View UCM6308A front and back view Power LED Navigation keys 2x USB ports 8x FXS LEDs LAN LED WAN LED 8x FXO LEDs OK button SD card slot Heartbeat LED...
  • Page 51 Safety Compliances The UCM630xA series IP PBX complies with FCC/CE and various safety standards. The UCM630xA power adapter is compliant with the UL standard. Use the universal power adapter provided with the UCM630xA package only. The manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.

  • Page 52: Getting Started

    GETTING STARTED To get started with the UCM630xA setup process, use the following available interfaces: LCD display, and web portal.  The LCD display shows hardware, software, interface status and network information and can be navigated via the Slide control and Touch keys. From here, users can configure basic network settings, run diagnostic tests, and factory reset.

  • Page 53: Table 3: Lcd Menu Options

    The following table summarizes the layout of the LCD menu of UCM630x. Table 3: LCD Menu Options  Critical Events View Events  Other Events  Hardware: Hardware version number  Software: Software version number  P/N: Part number Device Info ...

  • Page 54: Use The Led Indicators

    Select either 2022-02-22 22:22 or 2011-01-11 11:11 to start the RTC (Real- Time Clock) test pattern. Check the system time from either the LCD idle screen or in the web portal System StatusSystem InformationGeneral page. To revert back to the correct time, manually reboot the device. ...

  • Page 55: Using The Web Ui

    Table 4: UCM6304A/6308A LED Indicators LED Indicator LED Status Power 1/Power 2 Solid: Connected Fast Blinking: Data Transferring Slow Blinking: Trying to connect OFF: Not Connected FXS ports FXO ports Using the Web UI Accessing the Web UI The UCM's web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a web browser such Microsoft IE (version 8+), Mozilla Firefox, Google Chrome, etc.

  • Page 56: Setup Wizard

    1. Make sure your computer is on the same network as the UCM. 2. Make sure that the UCM's IP address is displayed on its LCD. 3. Enter the UCM's IP address into a web browsers' address bar. The login page should appear (please see the above image).

  • Page 57: Main Settings

    The setup wizard can be closed and reopened at any time. At the end of the wizard, a summary of the pending configuration changes can be reviewed before applying them. Main Settings There are 8 main sections in the web portal to manage various features of the UCM. ...

  • Page 58: Web Gui Search Bar

    Figure 12: UCM630xA Web GUI Language Web GUI Search Bar Users can search for options in the web portal with the search bar on the top right of the page. Figure 13: Web GUI Search Bar P a g e UCM630xA Series User Manual Version 1.0.9.10...

  • Page 59: Saving And Applying Changes

    Saving and Applying Changes After making changes to a page, click on the "Save" button to save them and then the "Apply Changes" button that finalizes the changes. If a modification requires a reboot, a prompt will appear asking to reboot the device. Setting Up an Extension Power on the UCM630xA and your SIP endpoint.

  • Page 60: System Settings

    SYSTEM SETTINGS This section will explain the available system-wide parameters and configuration options on the UCM630xA series. This includes settings for the following items: General Settings, HTTP server, network Settings, OpenVPN, DDNS Settings, Security Settings, LDAP server, Time settings, Email settings and TR-069. General Settings System administrators can prevent the UCM from making calls and/or writing to the data partition (e.g., CDR, recordings, etc.) once the system reaches a specified threshold of storage usage and CPU usage respectively.

  • Page 61: Im Settings

    Used to set a threshold to stop writing data partition. When the disk data Data Partition Write partition reaches the threshold configured, the data partition writing will be Threshold stopped. Default value is 90%. IM Settings Cloud IM After enabling Cloud IM, it means that all IM data in GsWave is stored in the external server Cloud IM, and is no longer stored locally in UCM.GDMS can configure CouldIM service for UCM devices.

  • Page 62: Im Server

    Table 6: Cloud IM Parameters Cloud IM configuration parameters If you have purchased UCM Cloud IM package or purchased Grandstream server, configure havenot purchased Enable Cloud IM the configuration will not take effect, but UCM local IM service is allowed. Please note that after enabling, local chat data will not be visible. Cloud IM server address The domain name or IP address of the Cloud IM server.

  • Page 63: Http Server

    Table 7: IM Server parameters Company name The entered company name Server Address The domain name or IP address of the Cloud IM server. Service ID The service ID of the Cloud IM server. The Key of the Cloud IM server. The trusted user of the cloud IM.
  • Page 64 If enabled, only the server addresses in whitelist will be able to access the UCM's web portal. It is highly recommended to add the IP address Enable IP Address Whitelist currently used to access the UCM web page before enabling this option. Default is "Disabled".

  • Page 65: Network Settings

    If the protocol or port has been changed, the user will be logged out and redirected to the new URL. Network Settings After successfully connecting the UCM630xA to the network for the first time, users could login the Web GUI and go to System SettingsNetwork Settings to configure the network parameters for the device.
  • Page 66 IPv4 Address Preferred DNS If configured, this will be used as the Primary DNS server. Server WAN (when "Method" is set to "Route") IP Method Select DHCP, Static IP, or PPPoE. The default setting is DHCP. IP Address Enter the IP address for static IP settings. The default setting is 192.168.0.160. Subnet Mask Enter the subnet mask address for static IP settings.
  • Page 67 Allow IP Enter the DHCP IP Pool starting address. The default setting is 192.168.2.100. Address From Enter the DHCP IP Pool ending address. Allow IP Address To The default setting is 192.168.2.254. Default IP Enter the IP lease time (in seconds). The default setting is 43200. Lease Time LAN (when Method is set to "Switch") IP Method...
  • Page 68 IP Address Enter the IP address for static IP settings. The default setting is 192.168.0.160. Subnet Mask Enter the subnet mask address for static IP settings. The default setting is 255.255.0.0. Enter the gateway IP address for static IP settings when the port is assigned as default Gateway IP interface.
  • Page 69  DHCPv6: Stateful address auto configuration using DHCPv6 protocol. The default setting is Disabled. DHCP Prefix Enter DHCP prefix. (Default is 2001:db8:2:2::) DHCP Enter the Prefix length for static settings. Default is 64 prefixlen DNS Server 1 Enter the DNS server 1 address for static settings. Default is (2001:4860:4860::8888 ) DNS Server 2 Enter the DNS server 2 address for static settings.

  • Page 70: Figure 17: Ucm6302A Network Interface Method: Route

    IP Prefixlen Enter the Prefix length for static settings. Default is 64 DNS Server 1 Enter the DNS server 1 address for static settings. DNS Server 2 Enter the DNS server 2 address for static settings.  Method: Route When the UCM630xA has, method set to Route in network settings, WAN port interface is used for uplink connection and LAN port interface is used as a router.

  • Page 71: Figure 18: Ucm6302A Network Interface Method: Switch

    Figure 18: UCM6302A Network Interface Method: Switch  Method: Dual Both WAN port and LAN port are used for uplink connection. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" if static IP is used for this interface. P a g e UCM630xA Series User Manual Version 1.0.9.10...

  • Page 72: Figure 19: Ucm6302A Network Interface Method: Dual

    Figure 19: UCM6302A Network Interface Method: Dual 802.1X IEEE 802.1X is an IEEE standard for port-based network access control. It provides an authentication mechanism to device before the device can access Internet or other LAN resources. The UCM630xA supports 802.1X as a supplicant/client to be authenticated. The following diagram and figure show UCM630xA use 802.1X mode “EAP-MD5”...

  • Page 73: Figure 20: Ucm630Xa Using 802.1X As Client

    Figure 20: UCM630xA Using 802.1X as Client Figure 21: UCM630xA Using 802.1X EAP-MD5 The following table shows the configuration parameters for 802.1X on UCM630xA. Identity and MD5 password are required for authentication, which should be provided by the network administrator obtained from the RADIUS server.

  • Page 74: Static Routes

    Table 10: UCM630xA Network Settings802.1X Select 802.1X mode. The default setting is "Disable". The supported 802.1X mode are:  EAP-MD5 802.1X Mode  EAP-TLS  EAP-PEAPv0/MSCHAPv2 Identity Enter 802.1X mode Identity information. MD5 Password Enter 802.1X mode MD5 password information. 802.1X CA Certificate Select 802.1X certificate from local PC and then upload.

  • Page 75: Table 11: Ucm630Xa Network SettingsStatic Routes

    Table 11: UCM630xA Network SettingsStatic Routes Configure the destination IPv4 address or the destination IPv6 subnet for the UCM630xA to reach using the static route. Example: Destination IPv4 address - 192.168.66.4 IPv6 subnet - 2001:740:D::1/64 Configure the subnet mask for the above destination address. If left blank, the default value is 255.255.255.255.

  • Page 76: Figure 22: Ucm6304A Static Route Sample

    UCM6304 Figure 22: UCM6304A Static Route Sample The network topology of the above diagram is as below:  Network 192.168.69.0 has IP phones registered to UCM6304A LAN 1 address  Network 192.168.40.0 has IP phones registered to UCM6304A LAN 2 address ...

  • Page 77: Port Forwarding

    Figure 23: UCM6304A Static Route Configuration Port Forwarding The UCM network interface supports router function which provides users the ability to do port forwarding. If LAN mode is set to "Route" under Web GUISystem SettingsNetwork SettingsBasic Settings page, port forwarding is available for configuration. The port forwarding configuration is under Web GUISystem SettingsNetwork SettingsPort Forwarding page.
  • Page 78 Note: When it is set to a range, WAN port and LAN port must be configured with the same range, such as WAN port: 1000-1005 and LAN port: 1000-1005, and access from WAN port will be forwarded to the LAN port with the same port number, for example, WAN port 1000 will be port forwarding to LAN port 1000.

  • Page 79: Figure 24: Create New Port Forwarding

    Figure 24: Create New Port Forwarding Figure 25: UCM630xA Port Forwarding Configuration This will allow users to access the GXP2160 Web GUI from public side, by typing in public IP address (example: 1.1.1.1:8088). P a g e UCM630xA Series User Manual Version 1.0.9.10...

  • Page 80: Arp Settings

    Figure 26: GXP2160 Web Access using UCM6302A Port Forwarding ARP Settings The ARP settings can be configured under Web GUISystem SettingsNetwork SettingsARP Settings Table 13: ARP Settings Minimum number of entries to keep. Garbage collector will not purge entries if there ARP GC are fewer than this number.

  • Page 81: Openvpn

    OpenVPN® OpenVPN® settings allow the users to configure UCM630xA to use VPN features, the following table gives details about the various options in order to configure the UCM as OpenVPN Client. Table 14: UCM630xA System SettingsNetwork SettingsOpenVPN® OpenVPN® Enable / Disable the OpenVPN® feature. Enable Select OpenVPN®...

  • Page 82: Ddns Settings

    OpenVPN® Upload a client certificate. This file will be renamed as ‘cliend.crt’ automatically. Client Cert OpenVPN® Upload a client private key. This file will be renamed as ‘client.key’ automatically. Client Key Figure 27: Open VPN® Feature on the UCM630xA DDNS Settings DDNS setting allows user to access UCM630xA via domain name instead of IP address.

  • Page 83: Figure 28: Register Domain Name On Noip.com

     dydns.org  noip.com  freedns.afraid.org  zoneedit.com  oray.net Here is an example of using noip.com for DDNS. 1. Register domain in DDNS service provider. Please note the UCM630xA needs to have public IP access. Figure 28: Register Domain Name on noip.com 2.

  • Page 84: Figure 29: Ucm630Xa Ddns Setting

    Figure 29: UCM630xA DDNS Setting 3. Now you can use domain name instead of IP address to connect to the UCM630xA Web GUI. Figure 30: Using Domain Name to Connect to UCM630xA P a g e UCM630xA Series User Manual Version 1.0.9.10...

  • Page 85: Security Settings

    Security Settings The UCM630xA provides users firewall security configurations to prevent certain malicious attack to the UCM630xA system. Users could configure to allow, restrict, or reject specific traffic through the device for security and bandwidth purpose. The UCM630xA also provides Fail2ban feature for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE.
  • Page 86 10003 gs_avs udp/ipv4 gs_avs 10004 gs_avs udp/ipv4 gs_avs 10005 gs_avs udp/ipv4 gs_avs 10006 gs_avs udp/ipv4 gs_avs 10007 gs_avs udp/ipv4 gs_avs 10010 gs_avs udp/ipv4 gs_avs 10012 gs_avs udp/ipv4 gs_avs 10013 gs_avs udp/ipv4 gs_avs 10014 gs_avs udp/ipv4 gs_avs 10015 gs_avs udp/ipv4 gs_avs 10018 gs_avs udp/ipv4...

  • Page 87: Table 16: Typical Firewall Settings

    42050 asterisk udp/ipv6 7681 Pbxmid tcp/ipv4 pbxmid For typical firewall settings, users could configure the following options on the UCM630xA. Table 16: Typical Firewall Settings If enabled, ICMP response will not be allowed for Ping request. The default Ping Defense setting is disabled.

  • Page 88: Table 17: Firewall Rule Settings

     Action: "Accept"  Type "In"  Destination port is set to the system login port (e.g., by default 8089)  Protocol is not UDP Figure 31: Create New Firewall Rule Table 17: Firewall Rule Settings Rule Name Specify the Firewall rule name to identify the firewall rule. Select the action for the Firewall to perform.
  • Page 89 Select the traffic type.  Type If selected, users will need specify the network interface "LAN" or "WAN" (for UCM630xA) for the incoming traffic.  Interface Select the interface to use the Firewall rule. Select the service type.   ...

  • Page 90: Dynamic Defense

     Click on to edit the rule.  Click on to delete the rule. Dynamic Defense Dynamic defense is supported on the UCM630xA series. It can blacklist hosts dynamically when the LAN mode is set to "Route" under Web GUISystem SettingsNetwork SettingsBasic Settings page. If enabled, the traffic coming into the UCM630xA can be monitored, which helps prevent massive connection attempts or brute force attacks to the device.

  • Page 91: Fail2Ban

    Figure 32: Configure Dynamic Defense Fail2ban Fail2Ban feature on the UCM630xA provides intrusion detection and prevention for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE. Once the entry is detected within "Max Retry Duration", the UCM630xA will act to forbid the host for certain period as defined in "Banned Duration". This feature helps prevent SIP brute force attacks to the PBX system.

  • Page 92: Table 19: Fail2Ban Settings

    Figure 33: Fail2ban Settings Table 19: Fail2Ban Settings Global Settings Enable Fail2Ban. The default setting is disabled. Please make sure both "Enable Enable Fail2Ban Fail2Ban" and "Asterisk Service" are turned on to use Fail2Ban for SIP authentication on the UCM630xA. Banned Duration Configure the duration (in seconds) for the detected host to be banned.
  • Page 93 setting is 600. If set to 0, the host will be always banned. Within this duration (in seconds), if a host exceeds the max times of retry as Max Retry Duration defined in "MaxRetry", the host will be banned. The default setting is 600. Configure the number of authentication failures during "Max Retry Duration"...

  • Page 94: Ssh Access

    SSH Access SSH switch now is available via Web GUI and LCD. User can enable or disable SSH access directly from Web GUI or LCD screen. For web SSH access, please log in UCM630xA web interface and go to Web GUISystem SettingsSecurity SettingsSSH Access.

  • Page 95: Ldap Server

    LDAP Server The UCM630xA has an embedded LDAP/LDAPS server for users to manage corporate phonebook in a centralized manner.  By default, the LDAP server has generated the first phonebook with PBX DN "ou=pbx,dc=pbx,dc=com" based on the UCM630xA user extensions already. ...

  • Page 96: Figure 35: Ldap Server Configurations

    Figure 35: LDAP Server Configurations The UCM630xA LDAP server supports anonymous access (read-only) by default. Therefore, the LDAP client does not have to configure username and password to access the phonebook directory. The "Root DN" and "Root Password" here are for LDAP management and configuration where users will need provide for authentication purpose before modifying the LDAP information.

  • Page 97: Ldap Phonebook

    Figure 36: Default LDAP Phonebook DN Figure 37: Default LDAP Phonebook Attributes LDAP Phonebook Users could use the default phonebook, edit the default phonebook, add new phonebook, import phonebook on the LDAP server as well as export phonebook from the LDAP server. The first phonebook with default phonebook dn "ou=pbx,dc=pbx,dc=com"...

  • Page 98: Figure 38: Ldap ServerLdap Phonebook

    Figure 38: LDAP ServerLDAP Phonebook  Add new phonebook A new sibling phonebook of the default PBX phonebook can be added by clicking on "Add" under "LDAP Phonebook" section. Figure 39: Add LDAP Phonebook Configure the "Phonebook Prefix" first. The "Phonebook DN" will be automatically filled in. For example, if configuring "Phonebook Prefix"...

  • Page 99: Figure 41: Import Phonebook

     Import phonebook from your computer to LDAP server Click on “Import Phonebook” and a dialog will prompt as shown in the figure below. Figure 41: Import Phonebook The file to be imported must be a CSV, VCF or XML file with UTF-8 encoding. Users can open the file with Notepad and save it with UTF-8 encoding.

  • Page 100: Figure 43: Ldap Phonebook After Import

    this phonebook DN will be created. The sample phonebook CSV file in above picture will result in the following LDAP phonebook in the UCM630xA. Figure 43: LDAP Phonebook After Import As the default LDAP phonebook with DN “ou=pbx,dc=pbx,dc=com” cannot be edited or deleted in LDAP phonebook section, users cannot import contacts with Phonebook DN field “pbx”...

  • Page 101: Ldap Client Configurations

    LDAP Client Configurations The configuration on LDAP client is useful when you use other LDAP servers. Here we provide an example on how to configure the LDAP client on the UCM. Assuming the remote server base dn is “dc=pbx,dc=com”, configure the LDAP client as follows: ...
  • Page 102  Server Address: The IP address or domain name of the UCM  Base DN: dc=pbx,dc=com  Username: Please leave this field empty  Password: Please leave this field empty  LDAP Name Attribute: CallerIDName Email Department FirstName LastName  LDAP Number Attribute: AccountNumber MobileNumber HomeNumber Fax ...

  • Page 103: Time Settings

    Figure 46: GXP2170 LDAP Phonebook Configuration Time Settings Automatic Date and Time The current system time on the UCM630xA can be found under Web GUISystem StatusDashboardPBX Status. To configure the UCM630xA to update time automatically, go to Web GUISystem SettingsTime SettingsAutomatic date and Time.

  • Page 104: Set Date And Time

    Table 21: Time Auto Updating Specify the URL or IP address of the NTP server for the UCM630xA to Remote NTP Server synchronize the date and time. The default NTP server is pool.ntp.org. If set to "Yes", the UCM630xA can get provisioned for Time Zone from Enable DHCP Option 2 DHCP Option 2 in the local server automatically.

  • Page 105: Ntp Server

    NTP Server The UCM630xA can be used as an NTP server for the NTP clients to synchronize their time with. To configure the UCM630xA as the NTP server, set "Enable NTP server" to "Yes" under Web GUISystem SettingsTime SettingsNTP Server. On the client side, point the NTP server address to the UCM630xA IP address or host name to use the UCM630xA as the NTP server.

  • Page 106: Holiday

    Check this option to show advanced options. Once selected, please Show Advanced Options specify "Month" and "Day" below. Month Select the months for office time. Select the workdays in one month. Select "Start Time", "End Time" and the day for the "Week" for the office time. The system administrator can also define month and day of the month as advanced options.

  • Page 107: Table 23: Create New Holiday

    Figure 50: Create New Holiday Table 23: Create New Holiday Name Specify the holiday name to identify this holiday. Holiday Memo Create a note for the holiday. Month Select the month for the holiday. Select the day for the holiday. Check this option to show advanced options.

  • Page 108: Email Settings

    "Apply Change" for the holiday to take effect. The holiday will be listed in the web page as the figure shows below. Figure 51: SettingsTime SettingsHoliday  Click on to edit the holiday.  Click on to delete the holiday. ...
  • Page 109 Select Email type.  MTA: Mail Transfer Agent. The Email will be sent from the configured domain. When MTA is selected, there is no need to set up SMTP server for it or no user login is required. However, the Type Emails sent from MTA might be considered as spam by the target SMTP server.

  • Page 110: Figure 52: Ucm630Xa Email Settings

    The following figure shows a sample Email setting on the UCM630xA, assuming the Email is using 192.168.6.202 as the SMTP server. Figure 52: UCM630xA Email Settings Once the configuration is finished, click on "Test". In the prompt, fill in a valid Email address to send a test Email to verify the Email settings on the UCM630xA.

  • Page 111: Email Templates

    Email Templates The Email templates on the UCM630xA can be used for email notification, the configuration parameters can be accessed via Web GUISettingsEmail SettingsEmail Templates. Figure 53: Email Template Email Send Log Under UCM Web GUISystem SettingsEmail SettingsEmail Send Log, users could search, filter and check whether the Email is sent out successfully or not.

  • Page 112: Table 25: Email Log - Display Filter

    Figure 54: Email Send Log Table 25: Email Log – Display Filter Field Description Start Time Enter the start time for filter End Time Enter the end time for filter Receivers Enter the email recipient, while searching for multiple recipients, please separate then with comma and no spaces.

  • Page 113: Table 26: Email Codes

    Figure 55: Email Logs Below are the codes returned when sending emails and their description: Table 26: Email Codes Code Description Mail sent successfully Address format parsing error, 501 will be returned when there are unacceptable characters in the recipient's email address in MTA mode. Please check if the recipient's email address format is correct.

  • Page 114: Ha Settings

    The sent email is too large or the email attachment type is prohibited The sender and the email account are inconsistent, please configure the sender as your email account correctly. The email was identified as spam. Please reduce the sending frequency or try again the next day none Indicates that there is no return code.

  • Page 115: Table 27: Ha Settings Parameters

    Figure 56: HA Settings Table 27: HA Settings parameters Parameter Description High Available Enable Enables/disables the HA functionality. By default, is Disabled. Force switch After clicking the button, the active/standby switch will be enforced. The master and slave static configuration of the device, The real active / standby is HA Station Type decided dynamically by the active / standby.

  • Page 116: Ha Status

    If issues are detected with the selected connection interfaces, the backup UCM6510 will Hardware Fault Switch take over services after the master/slave handover. If not checked, UCM will send only a fault alarm. HA Status Once the HA is configured, the user can view its status under system settings  HA  HA Status as shown below Figure 57: HA Status HA Log The user can view the HA log through the system settings ...
  • Page 117 TR-069 Password ACS password for TR-069, must be the same as in the ACS configuration. Periodic Inform Enable Enables periodic inform. If set to 'Yes', device will send inform packets to the ACS. Periodic time when UCM630xA will send inform packets to TR-069 ACS server. Periodic Inform Interval This option is specified in seconds.

  • Page 118: Provisioning

    PROVISIONING Overview Grandstream SIP Devices can be configured via Web interface as well as via configuration file through TFTP/HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file and XML format configuration file. The UCM630xA provides a Plug and Play mechanism to auto-provision the Grandstream SIP devices in a zero-configuration manner by generating XML config file and having the phone to download it within LAN area.

  • Page 119: Auto Provisioning Settings

    Figure 58: Zero Config Configuration Architecture for End Point Device The configuration options in model layer and device layer have all the option in global layers already, i.e., the options in global layer is a subset of the options in model layer and device layer. If an option is set in all three layers with different values, the highest layer value will override the value in lower layer.

  • Page 120: Figure 59: Ucm630Xa Zero Config

    Figure 59: UCM630xA Zero Config  SIP SUBSCRIBE When the phone boots up, it sends out SUBSCRIBE to a multicast IP address in the LAN. The UCM630xA discovers it and then sends a NOTIFY with the XML config file URL in the message body. The phone will then use the path to download the config file generated in the UCM630xA and take the new configuration.

  • Page 121: Table 28: Auto Provision Settings

    To start the auto provisioning process, under Web GUIValue-added FeaturesZero ConfigZero Config Settings, fill in the auto provision information. Figure 60: Auto Provision Settings Table 28: Auto Provision Settings Enable or disable the zero-config feature on the PBX. The default setting Enable Zero Config is enabled.
  • Page 122 NOTIFY from the UCM630xA which will include the XML config file URL for the SIP device to download. If enabled, when the device is discovered, the PBX will automatically Auto Assign Extension assign an extension within the range defined in "Zero Config Extension Segment"...

  • Page 123: Discovery

    Please make sure an extension is manually assigned to the phone or "Automatically Assign Extension" is enabled during provisioning. After the configuration on the UCM630xA Web GUI, click on "Save" and "Apply Changes". Once the phone boots up and picks up the config file from the UCM630xA, it will take the configuration right away.

  • Page 124: Uploading Devices List

    Figure 61: Auto Discover The following figure shows a list of discovered phones. The MAC address, IP Address, Extension (if assigned), Version, Vendor, Model, Connection Status, Create Config, Options (Edit /Delete /Update /Reboot /Access Device WebGUI) are displayed in the list. Figure 62: Discovered Devices Uploading Devices List Besides the built-in discovery method on the UCM, users could prepare a list of devices on .CSV file and upload...

  • Page 125: Managing Discovered Devices

    Figure 63: Device List - CSV file Sample Managing Discovered Devices  Sorting: Press to sort per MAC Address, IP Address, Version, Vendor, Model or Create Config columns from lower to higher or higher to lower, respectively.  Filter: Select a filter to display corresponding results.

  • Page 126: Global Configuration

     Click on in order to access to the discovery menu as shown on [Discovery] section.  Click on to add a new device to zero config database using its MAC address.  Click on to delete selected devices from the zero-config database. ...

  • Page 127: Global Policy

    Note: Global Templates configuration has higher priority to Global Policy configuration. Global Policy Global Policy can be accessed in Web GUIValue-added FeaturesZero ConfigGlobal Policy page. On the top of the configuration table, users can select category in the “Options” dropdown list to quickly navigate to the category.

  • Page 128: Table 29: Global Policy Parameters - Localization

    Table 29: Global Policy Parameters – Localization Language settings Language Select the LCD display language on the SIP end device. Date and Time Date Format Configure the date display format on the SIP end device’s LCD. Configure the time display in 12-hour or 24-hour format on the SIP end Time Format device’s LCD.

  • Page 129: Table 31: Global Policy Parameters - Contact List

    NAT Traversal Configure if NAT traversal mechanism is activated. If set to “Yes”, this parameter will force random generation of both the User Random Port local SIP and RTP ports. General Settings Configure call progress tones including ring tone, dial tone, second dial tone, message waiting tone, ring back tone, call waiting tone, busy tone and reorder tone using the following syntax: f1=val, f2=val[, c=on1/ off1[- on2/ off2[- on3/ off3]]];...
  • Page 130  dc=grandstream, dc=com  ou=Boston, dc=grandstream, dc=com Configure the bind “Username” for querying LDAP servers. The field can Username be left blank if the LDAP server allows anonymous binds. Configure the bind “Password” for querying LDAP servers. The field can be Password left blank if the LDAP server allows anonymous binds.
  • Page 131 Specify the maximum number of results to be returned by the LDAP server. Max Hits Valid range is 1 to 3000. The default value is 50. Specify the interval (in seconds) for the server to process the request and Search Timeout client waits for server to return.

  • Page 132: Table 32: Global Policy Parameters - Maintenance

    Remove manually edited If set to “Yes”, when XML phonebook is downloaded, the entries added entries on download manually will be automatically removed. Table 32: Global Policy Parameters – Maintenance Upgrade and Provision Firmware source via ZeroConfig provisioning could a URL for external server address, local UCM directory or USB media if plugged in to the UCM630xA.
  • Page 133 upgrading server path. File Prefix Configure the Config Server Path. When URL is selected as firmware source, configure the firmware file Config Server Path postfix. If configured, only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone. If DHCP option 43 or 66 is enabled on the LAN side, the TFTP server can Allow DHCP Option 43/66 be redirected.

  • Page 134: Table 33: Global Policy Parameters - Network Settings

    The valid range is 1 to 65535. RTSP Port Configure the RTSP Port. Enable UPnP Discovery Select either to enable or disable Enable UPnP Discovery Login Settings Configure the login settings. User Login Timeout Configure User Login Timeout. Maximum Consecutive Configure Maximum Consecutive Failed Login Attempts.
  • Page 135  PPPoE Once selected, users need specify the Account ID, Password and Service Name for PPPoE. Specifies the name of the client. This field is optional but may be required Host Name by Internet Service Providers. Vendor Class ID Used by clients and servers to exchange vendor class ID. Account ID Enter the PPPoE account ID.

  • Page 136: Table 34: Global Policy Parameters - Customization

    10-160. Register Expiration Specify the Register Expiration. Local SIP Port Configure Local SIP Port. Local RTP Port Configure Local RTP Port. Auto On-Hook Timer(s) Configure Auto On-Hook Timer(s). Ring Timeout Configure Ring Timeout. SIP Transport Select either UDP, TCP or TLS/TCP as SIP transport protocol. Direct IP Call Select either to disable or enable Direct IP Call support.
  • Page 137 file to the UCM630xA. Check this option if the SIP end device shall use 800 x 400 resolution for the LCD screen wallpaper.  Source Configure the location where wallpapers are stored. Screen Resolution 800 x 400  File If “URL” is selected as source, specify the URL of the wallpaper file. If “Local UCM Server”...

  • Page 138: Table 35: Global Policy Parameters - Communication Settings

    Table 35: Global Policy Parameters – Communication Settings Email Settings Check this option to configure the email settings that will be sent to the provisioned phones:  Server IP address of the SMTP server  Port SMTP server port  From E-Mail address Email address ...

  • Page 139: Global Templates

     Server FTP server address  Port FTP port to be used  Username FTP username  Path FTP Directory path Global Templates Global Templates can be accessed in Web GUIValue-added FeaturesZero ConfigGlobal Templates. Users can create multiple global templates with different sets of configurations and save the templates. Later on, when the user configures the device in Edit Device dialogAdvanced Settings, the user can select to use one of the global templates for the device.

  • Page 140: Figure 66: Edit Global Template

     Click on to edit the global template. The window for editing global template is shown in the following figure. In the “Options” field, after entering the option name key word, the options containing the key word will be listed. Users could then select the options to be modified under the global template.

  • Page 141: Model Configuration

     Click on “Toggle Selected Template(s)” to toggle the status between enabled/disabled for the selected templates. Model configuration Model templates Model layer configuration allows users to apply model-specific configurations to different devices. Users could create/edit/delete a model template by accessing Web GUI, page Value-added FeaturesZero ConfigModel Templates.

  • Page 142: Figure 67: Edit Model Template

     Click on to edit the model template. The editing window for model template is shown in the following figure. In the “Options” field, enter the option name key word, the option that contains the key word will be listed. User could then select the option to be modified under the model template.

  • Page 143: Model Update

     Click on Save when done. The model template will be displayed on Web GUIValue-added FeaturesZero ConfigModel Templates page.  Click on to delete the model template or click on “Delete Selected Templates” to delete multiple selected templates at once. ...

  • Page 144: Figure 68: Oem Models

    Figure 68: OEM Models Model Template Package List Templates for most of the Grandstream models are built in with the UCM630xA already. Templates for GS Wave and Grandstream surveillance products require users to download and install under Web GUIValue-added FeaturesZero ConfigModel Update first before they are available in the UCM630xA for selection. After downloading and installing the model template to the UCM630xA, it will show in the dropdown list for “Model”...

  • Page 145: Device Configuration

    Figure 69: Template Management Upload Model Template Package In case the UCM630xA is placed in the private network and Internet access is restricted, users will not be able to get packages by downloading and installing from the remote server. Model template package can be manually uploaded from local device through Web GUI.

  • Page 146: Create New Device

    Create New Device Besides configuring the device after the device is discovered, users could also directly create a new device and configure basic settings before the device is discovered by the UCM630xA. Once the device is plugged in, it can then be discovered and provisioned.

  • Page 147: Figure 72: Manage Devices

    Figure 72: Manage Devices  Click on to access the Web GUI of the phone.  Click on to edit the device configuration. A new dialog will be displayed for the users to configure “Basic” settings and “Advanced” settings. “Basic” settings have the same configurations as displayed when manually creating a new device, i.e., account, line key and MPK settings;...
  • Page 148 A preview of the “Advanced” settings is shown in the above figure. There are five levels configurations as described in (1) (2) (3) (4) (5) below, with priority from the lowest to the highest. The configurations in all levels will take effect for the device. If there are same options existing in different level configurations with different value configured, the higher-level configuration will override the lower-level configuration.

  • Page 149: Figure 74: Edit Customize Device Settings

    Figure 74: Edit Customize Device Settings Scroll down in the dialog to view and edit the device-specific options. If the users would like to add more options which are not in the pre-defined list, click on “Add New Field” to add a P value number and the value to the configuration.

  • Page 150: Figure 75: Modify Selected Devices - Same Model

    Figure 75: Modify Selected Devices - Same Model If selected devices are of different models, the configuration dialog is like the following figure. Click on view more devices of other models. Users are only allowed to make modifications in Global Templates and Global Policy level.

  • Page 151: Sample Application

    After the above configurations, save the changes and go back to Web GUIValue-added FeaturesZero ConfigZero Config page. Users could then click on to send NOTIFY to the SIP end point device and trigger the provisioning process. The device will start downloading the generated configuration file from the URL contained in the NOTIFY message.

  • Page 152: Figure 78: Zero Config Sample - Global Policy

    Figure 78: Zero Config Sample - Global Policy 3. Go to Web GUIValue-added FeaturesZero ConfigModel Templates, create a new model template “English Support Template” for GXP2170. Add option “Language” and set it to “English”. Then select the option “Default Model Template” to make it the default model template. 4.

  • Page 153: Figure 79: Zero Config Sample - Device Preview 1

    5. After 9 devices are powered up and connected to the LAN network, use “Auto Discover” function or “Create New Device” function to add the devices to the device list on Web GUIValue-added FeaturesZero ConfigZero Config. 6. On Web GUIValue-added FeaturesZero ConfigZero Config page, users could identify the devices by their MAC addresses or IP addresses displayed on the list.

  • Page 154: Figure 80: Zero Config Sample - Device Preview 2

    Figure 80: Zero Config Sample - Device Preview 2 “ Select “Spanish Support Template” in Model Template”. The preview of the device settings is displayed on the right side and we can see the language is set to “Español” since Model Template has the higher priority for the option “Language”, which overrides the value configured in default model template.
  • Page 155 Now all the 9 phones in the network will be provisioned with a unique extension registered on the UCM630xA. 3 of the phones will be provisioned to display Spanish on LCD and the other 5 will be provisioned to display English on LCD.

  • Page 156: Extensions

    EXTENSIONS Create New User Create New SIP Extension To manually create new SIP user, go to Web GUIExtension/TrunkExtensions. Click on "Add" and a new window will show for users to fill in the extension information. Figure 82: Create New Device Extension options are divided into four categories: ...

  • Page 157: Table 38: Sip Extension Configuration ParametersBasic Settings

    Select first which type of extension: SIP Extension, IAX Extension or FXS Extension. The configuration parameters are as follows. Table 38: SIP Extension Configuration ParametersBasic Settings General Extension The extension number associated with the user. Configure the CallerID Number that would be applied for outbound calls from this user.
  • Page 158 Password A random numeric password is automatically generated. It is recommended to use the random generated password for security purpose. Skip Voicemail When user dials voicemail code, the password verification IVR is skipped. If enabled, Password this would allow one-button voicemail access. By default, this option is disabled. Verification Send Voicemail Configures whether or not to send emails to the extension's email address to notify of...
  • Page 159 otherwise it will not be able to use Wave, but the phone function will still be retained. Sync Contact If enabled, this extension number will be displayed in the Wave contact, otherwise it will not be displayed, and it cannot be found in the chat, but the user can still dial this number.

  • Page 160: Table 39: Sip Extension Configuration ParametersMedia

    Table 39: SIP Extension Configuration ParametersMedia SIP Settings Use NAT when the UCM630xA is on a public IP communicating with devices hidden behind NAT (e.g., broadband router). If there is one-way audio issue, usually it is related to NAT configuration or Firewall's support of SIP and RTP ports. The default setting is enabled.

  • Page 161: Table 40: Sip Extension Configuration ParametersFeatures

    Configure to enable Packet Loss Retransmission.  NACK Packet Loss Retransmission  NACK+RTX(SSRC-GROUP)  Video FEC Check to enable Forward Error Correction (FEC) for Video. Audio FEC Check to enable Forward Error Correction (FEC) for Audio. FECC Configure to enable Remote Camera Management. Access Control List manages the IP addresses that can register to this extension.
  • Page 162 Enable and configure the Call Forward Unconditional target number. Available options for target number are:  “None”: Call forward deactivated.  “Extension”: Select an extension from dropdown list as CFU target.  “Custom Number”: Enter a customer number as target. For example: *97. Call Forward ...
  • Page 163  “Extension”: Select an extension from dropdown list as CFN target.  “Custom Number”: Enter a customer number as target. For example: *97.  “Voicemail”: Select an extension from dropdown list. Incoming calls will be forwarded to voicemail of selected extension. ...
  • Page 164  “Ring Group”: Select a ring group from dropdown list as CFB target.  “Queues”: Select a queue from dropdown list as CFB target.  “Voicemail Group”: Select a voicemail group from dropdown list as CFB target. The default setting is “None”. Select time condition for Call Forward Busy.
  • Page 165 If DND is enabled, calls from the whitelisted numbers will not be rejected. Multiple numbers are supported and must be separated by new lines. Pattern matching is supported. DND Whitelist  Z match any digit from 1-9.  N match any digit from 2-9. ...
  • Page 166 Configure the maximum number of monitor structures which may be created for this device. In other words, this number tells how many callers may request CC services CC Max Monitors for a specific device at one time. The minimum value is 1. Ring Simultaneously Enable this option to have an external number ring simultaneously along with the Ring...
  • Page 167 can set wakeup service for other extensions Other Settings Configure the number of seconds to ring the user before the call is forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified, the default ring timeout is 60 seconds on the UCM630xA. The valid range is between Ring Timeout 5 seconds and 600 seconds.
  • Page 168 Default is enabled. Use MOH as IVR If enabled, when the call to the extension is made through the IVR, the caller will hear ringback tone MOH as ringback tone instead of the regular ringback tone. Specify which Music On Hold class to suggest to the bridged channel when putting Music On Hold them on hold.

  • Page 169: Table 41: Sip Extension Configuration ParametersSpecific Time

    Table 41: SIP Extension Configuration ParametersSpecific Time Specific Time Time Condition Click to add Time Condition to configure specific time for this extension. Table 42: Table 34: SIP Extension Configuration ParametersFollow Me Follow Me Enable Configure to enable or disable Follow Me for this user. If the outbound calls need to check the password, we should enable this option or Skip Trunk Auth enable the option "Skip Trunk Auth"...

  • Page 170: Create New Iax Extension

    Create New IAX Extension The UCM630xA supports Inter-Asterisk eXchange (IAX) protocol. IAX is used for transporting VoIP telephony sessions between servers and terminal devices. IAX is like SIP but also has its own characteristic. For more information, please refer to RFC 5465. To manually create new IAX user, go to Web GUIExtension/TrunkExtensions.
  • Page 171 Skip Voicemail When user dials voicemail code, the password verification IVR is skipped. If enabled, Password this would allow one-button voicemail access. By default, this option is disabled. Verification Send Voicemail Configures whether or not to send emails to the extension’s email address to notify of Email Notification new voicemail.

  • Page 172: Table 44: Iax Extension Configuration ParametersMedia

    Mobile Phone Configure the Mobile number of the user. Number Table 44: IAX Extension Configuration ParametersMedia IAX Settings Max Number of Configure the maximum number of calls allowed for each remote IP address. Calls Configure to enable/disable requiring call token. If set to "Auto", it might lock out users Require Call who depend on backward compatibility when peer authentication credentials are Token...
  • Page 173 Note:  “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.  Specific time can be configured on the bottom of the extension configuration dialog. Scroll down the add Time Condition for specific time. ...
  • Page 174 dialog. Scroll down the add Time Condition for specific time. Office Time and Holiday could be configured on page System SettingsTime SettingsOffice Time/Holiday page. If Do Not Disturb is enabled, all incoming calls will be dropped. All call forward settings Do Not Disturb will be ignored.
  • Page 175 Simultaneously Use callee DOD on Use the callee's DOD number as CallerID on Outgoing Forwarding or Ring FWD or RS Simultaneously calls. Monitor privilege control Allow call-barging Members of the list can spy on this extension via feature codes. Seamless transfer privilege control Allowed to Members of the list can seamlessly transfer via feature code.

  • Page 176: Table 46: Iax Extension Configuration ParametersSpecific Time

    Skip Trunk Auth skip entering password when making outbound calls. Dial Trunk Configure personal password when making outbound calls via trunk. Password Enable LDAP If enabled, the extension will be added to LDAP Phonebook PBX lists. Configure the Music On Hold class to suggest to the bridged channel when putting Music On Hold them on hold.

  • Page 177: Create New Fxs Extension

    Table 47: IAX Extension Configuration ParametersFollow Me Follow Me Enable Configure to enable or disable Follow Me for this user. If the outbound calls need to check the password, we should enable this option or Skip Trunk Auth enable the option "Skip Trunk Auth" of the Extension. Otherwise this Follow Me cannot call out.
  • Page 178 To manually create new FXS user, go to Web GUIExtension/TrunkExtensions. Click on "Add" and a new dialog window will show for users which need to make sure first to select the extension type to be FXS Extension before proceeding to fill in the extension information. The configuration parameters are as follows. Table 48: FXS Extension Configuration ParametersBasic Settings General Extension...
  • Page 179 Email Notification new voicemail. Attach Voicemail Configures whether or not to attach voicemail audio file to the voicemail notification to Email emails. Keep Voicemail Only applies if extension-level or global Send Voicemail to Email is enabled. after Emailing Emergency CID CallerID name that will be used for emergency calls and callbacks.
  • Page 180 Analog Settings Call Waiting Configure to enable/disable call waiting feature. The default setting is "No". If configured, the # key can be used as SNED key after dialing the number on the User ‘#’ as SEND analog phone. The default setting is "Yes". Configure the RX gain for the receiving channel of analog FXS port.
  • Page 181 is “None”.  None: Disable Fax.  Fax Gateway: If selected, the UCM630xA can support conversation and processing of Fax data from T.30 to T.38 or T.38 to T.30. only for FXS ports.  Fax Detection: During a call, the fax signal from the user/trunk will be detected, and the received fax will be sent to the email address configured for the user.
  • Page 182  “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.  Specific time can be configured on the bottom of the extension configuration dialog. Scroll down the add Time Condition for specific time. ...
  • Page 183  X match any digit from 0-9.. Calls from users in the forward whitelist will not be forwarded. Pattern matching is supported. FWD Whitelist  Z match any digit from 1-9.  N match any digit from 2-9.  X match any digit from 0-9. CC Settings If enabled, UCM630xA will automatically alert this extension when a called party is Enable CC...
  • Page 184  Immediate Hotline: When the phone is off-hook, UCM630xA will immediately dial the preset number  Delay Hotline: When the phone is off hook, if there is no dialing within 5 seconds, UCM630xA will dial the preset number. Monitor privilege control Allow call-barging Members of the list can spy on this extension via feature codes.
  • Page 185 Time Condition for If “Skip Trunk Auth” is set to “By Time”, select a time condition during which users can Skip Trunk Auth skip entering password when making outbound calls. Dial Trunk Configure personal password when making outbound calls via trunk. Password If enabled, this extension will be added to LDAP Phonebook PBX list;...

  • Page 186: Batch Add Extensions

    Table 52: FXS Extension Configuration ParametersFollow Me Follow Me Enable Configure to enable or disable Follow Me for this user. If the outbound calls need to check the password, we should enable this option or Skip Trunk Auth enable the option "Skip Trunk Auth" of the Extension. Otherwise this Follow Me cannot call out.
  • Page 187 Table 53: Batch Add SIP Extension Parameters General Create Number Specify the number of extensions to be added. The default setting is 5. Extension Select how much to increment successive extensions. For example, if the value is 2, Incrementation the extensions will be 1000,1002,1004,..Note: Up to 3 characters. Extension Configure the starting extension number of the batch of extensions to be added.
  • Page 188  Password User Random Password. A random password in digits will be automatically generated. It is recommended to use this password for security purpose.  Use Extension as Password. Enter a password to be used on all the extensions in the batch. Send voicemail messages to the configured email address.
  • Page 189 If enabled, this extension number can register, log in and use Wave normally, Enable Wave otherwise it will not be able to use Wave, but the phone function will still be retained. Sync Contact If enabled, this extension number will be displayed in the Wave contact, otherwise it will not be displayed, and it cannot be found in the chat, but the user can still dial this number.
  • Page 190  Video FEC Check to enable Forward Error Correction (FEC) for Video. FECC Configure to enable FECC Audio FEC Check to enable Forward Error Correction (FEC) for Audio. Access Control List manages the IP addresses that can register to this extension. ...
  • Page 191  “Voicemail”: Select an extension from dropdown list. Incoming calls will be forwarded to voicemail of selected extension.  “Ring Group”: Select a ring group from dropdown list as CFU target.  “Queues”: Select a queue from dropdown list as CFU target. ...
  • Page 192 The default setting is “None”. Select time condition for Call Forward No Answer. The available time conditions are “Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”. Notes:  “Specific” has higher priority to “Office Times” if there is a conflict in terms of time CFN Time period.
  • Page 193 Select time condition for Call Forward Busy. The available time conditions are “Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”. Notes:  CFB Time “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.
  • Page 194 Z match any digit from 1-9，N match any digit from 2-9，X match any digit from 0-9. CC Settings If enabled, UCM630xA will automatically alert this extension when a called party is Enable CC available, given that a previous call to that party failed for some reason. By default, it is disabled.
  • Page 195 Monitor privilege control Allowed to Add members from “Available Extensions” to “Selected Extensions” so that the selected extensions can spy on the used extension using feature code. call-barging Seamless transfer privilege control Any extensions on the UCM can perform seamless transfer. When using Pickup Incall Allowed to feature, only extensions available on the “Selected Extensions”...

  • Page 196: Batch Add Iax Extensions

    If enabled, the system will create a room whose room number, by default, will equal Bind PMS Room the extension number in PMS module. Note: If this room already exists, the configuration of the existing room will be overwritten. Specify which Music On Hold class to suggest to the bridged channel when putting Music On Hold them on hold.
  • Page 197 The Caller ID usage might be limited by your VoIP provider. In Batch Add Method, "e" means to use the extension as the number. Configure Voicemail. There are three valid options and the default option is "Enable Local Voicemail". Voicemail ...
  • Page 198 Password this would allow one-button voicemail access. By default, this option is disabled. Verification Disable This Check this box to disable this extension. Extension Select voice prompt language for this extension. If set to "Default", the global setting Language for voice prompt language will be used. IAX Settings Max Number of Calls Configure the maximum number of calls allowed for each remote IP address.
  • Page 199 Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”. Note:  “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.  Specific time can be configured on the bottom of the extension configuration dialog.
  • Page 200 dialog. Scroll down the add Time Condition for specific time.  Office Time and Holiday could be configured on page System SettingsTime SettingsOffice Time/Holiday page. If Do Not Disturb is enabled, all incoming calls will be dropped. Do Not Disturb All call forward settings will be ignored.

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