Error Occurs During Wi-Fi Setup - Canon TC-20 Online Manual

Error Occurs During Wi-Fi Setup

Check wireless router location
Check 1
Make sure the printer is not placed far away from the wireless router.
The printer can be up to 50 m (164 ft.) from the wireless router indoors. Make sure the printer is close enough to
the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check wireless router settings
Check 2
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the wireless router for
the printer's destination is configured to use 2.4 GHz bandwidth.
Note
• Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to
their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).
To check the network name (SSID) of the wireless router the printer is connected to, print the network settings.
Printing Network Settings
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
If you use an encryption key, specify it for the network name (SSID) you are using.
For details, see Setting an Encryption
Note
• Pressing a button on the wireless router allows you to connect the printer and wireless router. •
WPS Connection
• For manual setup: •
WPS (PIN Code) Connection
Key.
464