Cannot Communicate with Printer via USB
Make sure printer is turned on.
Check 1
Connect USB cable properly.
Check 2
As the illustration below, the USB port is at the back of the printer.
Important
• Check the orientation of the "Type-B" connector and connect to the printer.
Make sure Enable bidirectional support is selected in the Ports sheet of the
Check 3
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
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