freightliner M2 Plus 2023 Manual page 2

Foreword
Customer Assistance Center
Having trouble finding service? Call the Customer
Assistance Center at 1-800-385-4357 or 1-800-FTL-
HELP. For dealer referrals and breakdown support,
call night or day, weekdays or weekends. For
specification requests and all other concerns and
inquiries, the Customer Assistance Center is
available 6:00 A.M. to 3:30 P.M. PST Monday
through Friday. Our people are knowledgeable,
professional, and committed to following through to
help you keep your truck moving.
Reporting Safety Defects
Vehicles domiciled in the USA thought to have a
defect that could cause a crash, injury, or death,
should immediately be reported to the National
Highway Traffic Safety Administration (NHTSA)
and Daimler Truck North America LLC.
If the NHTSA receives similar complaints, it may
open an investigation; if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Daimler Truck North
America LLC.
To contact NHTSA, call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153).
To e-mail NHTSA, go to
safertruck.
You can contact NHTSA by mail at: Administrator,
NHTSA Headquarters, 1200 New Jersey Avenue
SE, West Building, Washington, DC 20590.
For more information about motor vehicle safety,
go to https://www.nhtsa.gov/safertruck
To contact Freightliner about a concern about a
specific vehicle call the Customer Assistance
Center at 1-800-385-4357 or complete a
Concern Form.
© 2023–2023 Daimler Truck North America LLC. All rights reserved. Daimler Truck North America LLC is a Daimler
company.
No part of this publication, in whole or part, may be translated, reproduced, stored in a retrieval system, or transmitted
in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Daimler Truck North America LLC. For additional information, please contact Daimler Truck North
America LLC, Service Systems and Documentation, P.O. Box 3849, Portland OR 97208–3849 U.S.A. or refer to
https://northamerica.daimlertruck.com/
https://www.nhtsa.gov/
Product
and https://freightliner.com/.
Vehicles domiciled in Canada thought to have a
defect that could cause a crash, injury, or death,
should immediately be reported to Transport
Canada and Daimler Truck North America LLC.
If Transport Canada receives similar complaints, it
may open an investigation; if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, Transport
Canada cannot become involved in individual
problems between you, your dealer, or Daimler
Truck North America LLC.
To contact Freightliner about a concern about a
specific vehicle call the Customer Assistance
Center at 1-800-385-4357 or complete a
Concern Form.
To contact Transport Canada, call the Defect
Investigations and Recalls Division toll-free in
Canada at 1-800-333-0510 or 819-994-3328 in the
Gatinuau-Ottawa area or internationally.
You can also contact Transport Canada by mail at:
Transport Canada, 330 Sparks Street, Ottawa,
Ontario, K1A 0N5 Canada.
The following websites contain more information
on Canadian recalls:
English: www.tc.gc.ca/recalls.
French: www.tc.gc.ca/rappels.
For additional road safety information, please visit
the Road Transportation website:
English: www.tc.gc.ca/en/services/road
French: www.tc.gc.ca/fr/services/routier
Product
STI-522-1 (02/10/2023)
Part Number STI-522
Printed in U.S.A.