Cem+ Status Messages - ETC sensor+ CEM+ Manual

Appendix D

CEM+ Status Messages

If the CEM+ detects an error, it will flash the beacon and display the appropriate error message on the
LCD display. A CEM+ will only display error messages for the same rack it is in. You can't see other
rack's error messages from a single CEM+.
Errors are also displayed in the WYSILink Message Log on Emphasis Control Systems and WYSILink PCs
on the network. You can also view rack error messages in the Sensor+ Connect interface on Emphasis
Control Systems or by browsing into a CEM+ using Internet Explorer 6 on a PC on the network.
View error messages on the CEM+ LCD display:
1. Open the door of the rack with the blinking beacon. The CEM+ will display the message [Rack
Errors].
2. Press
that number are displayed at the top of the display.
3. Press
CEM+ Error Message
AMBIENT OVERTEMP
AMBIENT TEMP HIGH
AMBIENT TEMP LOW
DIMMER ERROR
DATA ERROR PORT (A or B)
FREQUENCY ERROR
NO AIRFLOW
NO DATA PORT (A or B)
DIM __ OVERTEMP
PHASE (A, B or C) OFF
PHASE DETECT FAIL
TEMP SENSOR STUCK
ZERO CROSS ERROR
SOFTWARE ERROR
PHASE (A, B or C) VOLTS
HIGH
PHASE (A, B or C) VOLTS
LOW
CEM+ Status Messages
to enter the error list. The number of errors and which error is currently displayed of
and to increment and decrement through the list, if necessary.
Probable Cause
Ambient temperature is higher than 115°F (46°C).
Ambient temperature is higher than 104°F (40°C).
Ambient temperature is lower than 32°F (0°C).
A dimmer in this rack has an error.
DMX512 data error
Feed power is not 50 or 60Hz. (±2.5Hz)
Insufficient airflow detected.
No DMX512 data has been received by Port (A or B).
Dimmer module has overheated and shut down.
No voltage on phase (A, B or C).
CEM+ could not read the line feed phasing.
Ambient temperature sensor is stuck.
CEM+ hardware failure.
CEM+ units running different versions of software are
on the same network.
Voltage on phase (A, B or C) is higher than 140 VAC
for 120V systems and 280 VAC for 240 V systems
Voltage on phase (A, B or C) is lower than 90 VAC for
120 V systems and 180 VAC for 240 V systems.
Possible Corrective Action
Lower dimmer room temperature.
Lower dimmer room temperature.
Raise dimmer room temperature.
Use About Dimmer to check the specific
error.
Check DMX512 port input cable and
termination.
Check input frequency.
Check fan and air filter for obstruction.
Check DMX512 source devices and input
cables.
Check airflow
Check line feed.
Re-seat the CEM+ and try again. If
problem persists, replace the CEM+.
Replace CEM+.
Replace CEM+.
Install the same version of software on all
CEM+ units.
Check line feed.
Check line feed.
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