Answer Audio Calls; Answer An Incoming Call; Auto Answer Calls; Answer Calls On A Locked System - Polycom RealPresence Trio 8500 User Manual

Poly TRIO 8500 | 8800

Answer Audio Calls

When the system receives an incoming call, the system rings and displays the Incoming Call Screen.

Answer an Incoming Call

Answer
Tap
If an incoming call is received during an active call on the same or different
line, a call waiting tone beeps, and the Incoming Call window is displayed.
If on a call, tap
on hold.

Auto Answer Calls

The system can be setup to automatically answer calls using the
Answer feature. When this feature is enabled, the system automatically
answers all incoming calls using the speakerphone. The system
administrator sets how many times the system rings before the call is
automatically answered. The user may define usage, and microphone and
video settings.
If an incoming call is received while the user is in an active call, the incoming call will not auto-answer
until the active call is ended or placed on hold.
To Manage your Auto-Answer preferences (where enabled for use):
1. Navigate to
Auto Answer SIP
2.
3. Define the following, as desired:
Microphone

Select Video

default setting is No which allows video automatically.
Save
4. Tap

Answer Calls on a Locked System

When the system is set up so that you can answer incoming calls when locked (Ref.
you can answer calls by entering your user password. To answer a call on a locked system:
1. Tap Answer
2. Enter your user password.
3. Select

Answer an Intercom Call

When an intercom call is received on the system, the speakerphone is used to answer automatically. If
the system is set up to answer intercom calls with the microphone muted, the microphone must be
unmuted to respond. Simply tap the
GoMomentum.com
to take the call.
Answer to take the new call and the prior call is placed
Settings > Basic > Preferences > Auto
Calls: Tap
Yes
Mute: Tap Yes (default) to mute the microphone for auto-answered calls.
Mute: Tap Yes to mute the video when video calls are auto-answered. The
when finished to update the system with the setting changes.
in the incoming call window.
Enter to connect the call.
Mute
Auto
Answer.
to enable or No to disable.
icon to unmute and use the speakerphone to reply.
16
User Guide
Lock the System),
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