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If the Problem Persists
If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative.
Do not disassemble or repair the machine yourself.
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Disassembling or repairing the machine yourself may void the warranty.
Checks Before Contacting Us
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Product name (MF275dw / MF272dw)
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Dealer purchased from
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Details of the problem (such as operation details and their results)
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Serial number
How to Look Up the Serial Number
Touch Panel Model
on the operation panel
5 Lines LCD Model
[Home] screen on the operation panel
Number]
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You can also check this information using Remote UI from a computer.
Computer (Remote UI)(P. 346)
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You can also check this information on the label on the back of the machine.
Troubleshooting
[Device Status]
[Serial Number]
[Status Monitor]
579
[Device Status]
[Serial
Managing the Machine from a
94WS-0HJ
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