Cannot Send A Fax - Canon MF275dw User Manual

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Cannot Send a Fax

Troubleshoot by checking the following steps:

Step 1: Checking the Original(P. 545)

Step 2: Checking the Status of the Machine(P. 545)

Step 3: Checking the Send Status(P. 546)

Step 1: Checking the Original

Is Original Placed Correctly?

Place the original correctly while paying attention to the orientation of the side to be scanned.

When Placing It on the Platen Glass

Place the original with the side to be scanned face down.

When Placing Originals in the Feeder

Place the original with the side to be scanned face up.

Step 2: Checking the Status of the Machine

Is the Data Indicator on the Operation Panel Lit or Blinking?

If so, data is being processed. Data is sent after the data indicator turns off.

Is the Telephone Cord Connected Correctly?

Check that the supplied telephone cord is connected correctly to the telephone line jack (LINE) on the machine

and the telephone line connector on the wall, and fix the connection, as needed.

For details about the connection method, see the procedure for connecting to the telephone line.

Connecting to Telephone Line(P. 95)

Are You Talking on a Telephone Connected to the Machine?

Send the fax after the call is completed.

Has an Error Occurred?

Check the fax sending status and log, and if a three-digit number (error code) starting with "#" is displayed,

check how to troubleshoot the problem based on the error code.

Troubleshooting

Placing Originals on the Platen Glass(P. 128)

Placing Originals in the Feeder(P. 129)

Operation Panel(P. 14)