Epson Stylus Pro 10000 Archival Ink Printer Manual page 139

Print quality problems
Problem
Your print has
banding or vertical
misalignment.
Colors are incorrect or
missing.
Your print has gaps or
appears faint.
Solution
• Run a nozzle check and cleaning cycle. See page 6-1 for instructions.
• Align the print head, as described on page 6-4.
• To eliminate banding, choose 1440 dpi as your resolution.
• Deselect the High Speed setting in your printer software's Advanced dialog box.
• Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
• If you're using roll paper, make sure it's correctly attached to the spindle. See
page 2-8 for instructions. If you're using cut sheet media, make sure the printable
side is face up.
• The paper configuration setting is too thick (for non-EPSON media). Use the control
panel to select thinner paper. See page 2-18 for instructions.
• Check the Ink Out lights to see if you are low on ink. Replace ink cartridges if
necessary, as described on page 6-7.
• Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
• If you're using roll paper, make sure it's correctly attached to the spindle. See
page 2-8 for instructions. If you're using cut sheet media, make sure the printable
side is face up.
• Run a nozzle check and cleaning cycle (see page 6-1).
• Make sure color settings in your application or printer software are correct.
• Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 6-7.
• Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
• Run a nozzle check and cleaning cycle (see page 6-1).
• Check the Ink Out lights and replace ink cartridges if your ink supply is low, as
described on page 6-7.
• The paper configuration setting is too thick (for non-EPSON media). Use the control
panel to select thinner paper. See page 2-18 for instructions.
• The platen gap setting is too wide. Use the control panel to change the setting from
WIDE to AUTO. See page 2-13 for instructions.
7-3
Resolving Problems | 7-3