Cannot Install Software Or Drivers; Cannot Access The Shared Printer - Epson AcuLaser MX20DN series User Manual

Cannot install software or drivers

Cause
You are not accessing the operating system with the
administrator privilege.

Cannot access the shared printer

Cause
Inappropriate texts are used for the Share name of the
shared printer.
An additional driver cannot be installed on the client
computer, although the print server's OS and the client
OS are different.
Your network system causes this problem.
Note:
For the additional driver to be installed, please see the table below.
Server OS
Windows 2000
*
Windows XP
Windows XP x64, Server 2003, or
*
Server 2003 x64
Windows 7, Vista, Vista x64, Server
2008, Server 2008 x64, or Server 2008
R2
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003
Service Pack 1, or later.
Epson AcuLaser MX21/MX20 Series
What to do
Access the operating system with the administrator privilege.
What to do
Do not use spaces or hyphens for the Share name.
Install the printer drivers from the Software Disc.
Ask the administrator of the network for assistance.
Client OS
Windows XP or 2000 clients
Windows XP or 2000 clients
Windows XP x64 clients
Windows XP or 2000 clients
Windows XP x64 clients
Windows 7, Vista, XP, or 2000 clients
Windows 7 x64, Vista x64 or XP x64
clients
User's Guide
Additional Driver
Intel Windows 2000
Intel Windows 2000 or XP
x64 Windows XP
x86 Windows 2000, Windows XP and
Windows Server 2003
x64 Windows XP and Windows Server
2003
x86 Type 3 - User Mode
x64 Type 3 - User Mode
Troubleshooting 227