Appendix B Where To Get Help; Contacting Epson Support; Before Contacting Epson; Help For Users In Europe - Epson AcuLaser MX20DN series User Manual

Appendix B
Where To Get Help

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact Epson support services for
assistance. If Epson support for your area is not listed below, contact the dealer where you purchased
your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.
Epson AcuLaser MX21/MX20 Series
Where To Get Help
User's Guide
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