Service Centre Procedures; Machine Registration; Validity And Interventions Under Warranty; Exceptions To The Use Of The Warranty - Stiga e-PARK 220 Workshop Manual

WORKSHOP MANUAL
e-PARK 220

1.3.1 Machine registration

The Warranty registration card must be completed, signed and returned at the time of purchase.
This activates the warranty card.
Claims that meet the requirements will be honoured during the limited warranty period.

1.3.2 Validity and interventions under warranty

The Manufacturer acknowledges the interventions performed under warranty as per the terms,
procedures and limits stated in the contract.

1.3.3 Exceptions to the use of the Warranty

• The warranty does not cover damages caused by:
- Lack of knowledge and familiarisation of the accompanying documentation on the part of the
user.
- Carelessness.
- Incorrect or prohibited use or assembly.
- Use of non-genuine spare parts.
- Use of accessories not supplied or approved by the manufacturer.
• The warranty does not cover components normally subject to wear and tear such as blades,
belts and so on.
• With regard to the drive unit, motor, batteries and electronic equipment, the warranty terms stipu-
lated by the respective manufacturers apply.
The purchaser is covered by national legislation of the Country he resides in. The legal rights of
the laws that refer to the purchaser are not limited by this product warranty.

1.3.4 Service repairs outside warranty

For each intervention on the machine, the Service Centre must compile a report containing the
serial number, a summary of the problems, the repairs carried out and any spare parts used for
each repair done on the equipment.
A copy of these reports must be retained and made available to the Manufacturer together with
the replaced parts in case of any subsequent disputes with Customers.

1.3.5 Fault notification

The Manufacturer welcomes any notifications of faults that recur with particular frequency. It gives
the opportunity for a careful inspection of the problem and the implementation of corrective action
at production level.
Similarly, the Manufacturer will report any faults discovered on the machines produced, with rec-
ommendations for the most suitable procedures for their remedy.
1 - INTRODUCTION

1.3 SERVICE CENTRE PROCEDURES

CHAPTER EDITION PAGE
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