Faqs; Bean Hoppers Unlocked; No Water Connected; No Milk Dispensed - Eversys Cameo C'2c/Classic User Manual

Troubleshooting
Number Module /
Unit
W-099 Display /
Touch
screen
W-101 Steam
module
W-103 Steam
module
W-104 Steam
module

8.6. FAQs

8.6.1. Bean hoppers unlocked

The coffee dispensed is watery.
The bean hopper is empty or closed so no beans have access to the grinder.
• Fill or lock the bean hoppers in the open position (page 48).

8.6.2. No water connected

The main water tap (usually under the counter) or the coffee machine water tap (under the drip tray)
are closed.
• Open all the water taps.

8.6.3. No milk dispensed

No milk is dispensed, but the milk tank in the refrigerator is not empty.
1. Check that the milk is cold enough (3 °C). Always fill the milk tank with pre-cooled milk.
2. Check that the end of the milk in-take tube lay on the bottom of the filled milk tank.
3. Check that the milk tube is not pinched and in good condition.
02.01.2023
Info Message Explanations / Remedies
The SD card is Contact service organisation.
missing.
Check the SD
card or insert a
SD card.
Steam boiler Contact service organisation.
pressure too
high.
Steam wand left Steam or Everfoam
temperature
Contact service organisation.
sensor failure.
Please check the
temperature
sensor and
cable.
Steam wand Steam or Everfoam
right
Contact service organisation.
temperature
sensor failure.
Please check the
temperature
sensor and
cable.
Page 117 of 150
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