Troubleshooting - Nortel 600 Installing

Troubleshooting

If you cannot connect to the Contivity 600 using your browser, check the
following items:
• Make sure that you entered the correct IP address in the browser window.
• Type a known URL in the browser window to make sure that your network
connection is good.
• Check that the management IP address that you configured is on the same
subnet as the physical LAN attached to the gateway.
• Make sure that your PC is running a supported browser, either Internet
Explorer Version 5.5 or later, or Netscape Navigator
• Check the physical connections on the Contivity 600, especially the LAN
cable and the power cord.
If you still cannot connect to the Contivity 600 using a browser, connect a terminal
or PC to the gateway with the serial cable and check the management IP address
listed in the serial menu (see
the management IP address if necessary.
If you cannot resolve the problem, contact the Nortel Networks Technical
Solutions Center closest to you (see
Chapter 3 Configuring the management IP interface 43
"Using the serial interface" on page
"How to get help" on page
* 4.79 or 6.2.
37). Reconfigure
16).
Installing the Contivity 600