Nortel Attendant PC Quick Start Manual page 48

Page 40 of 54 List of Terms
Call Forward No Answer
Call Park
Call Trace
Call Waiting
Calling Party Number
Camp-on
CAS
P0891258 Standard 2.00 February 1999
An ICI key that allows a call to an extension that does not answer
to be automatically routed to you because it was programmed to
do so.
A flexible feature key that enables you to place a call on hold
without occupying a loop key on your console.
A programmable feature key that enables you to trace a nuisance
call.
This light on the e console indicates the number of calls in queue
to be answered. If no calls are waiting, the light is off. If 1-3 calls
are waiting, the light is green. If more than three calls are waiting,
the light is red, and the number of calls waiting appears beside the
light.
A programmable feature key that enables you to record the calling
party number on an incoming collect call or to assign a special
billing code to an incoming collect call.
Routes one additional external call to a busy DN. Applies only to
attendant-extended calls. If the called party is not free within a
specified time, the caller is routed back to the attendant as a recall.
Centralized Attendant Service. One group of operators or
attendants answers all telephone calls coming into a company's
branch office within an assigned region. Enables the attendant at
a remote location to automatically reroute calls to a CAS attendant
at the main location. In addition, this feature enables the CAS
attendant at the main location to get a dial tone from a remote
location to extend a call there.