Firmware Download; Troubleshooting - Paradyne HotWire 5446 Installation Instructions Manual

Firmware Download

The firmware download feature is available via the Ethernet port for future upgrades.
During a firmware download, the LED displays are:
ON: ALM, ETHERNET, PWR, and TST
OFF: DSL

Troubleshooting

LED Symptom
All LEDs are on.
ALM LED remains
on.
ALM and TST
LEDs remain on.
DSL LED is off.
DSL LED continues
to blink after the
power-on self-test.
DSL LED is on and
there is no data
transmission.
DSL and Ethernet
LEDs are on and
there is no data there is no data
transmission.
Ethernet LED is off.
Action
The RTU is not functional. Contact the NSP.
The power-on self-test may have failed. Unplug the unit and
reapply power. If the alarm light is still on, contact the NSP.
Firmware
Refer to
minutes, contact the NSP.
Verify that the DSL cable is securely installed on both ends.
If the RTU is not in firmware download mode, unplug the RTU
and reapply power. If problem continues, contact the NSP.
The RTU is attempting to establish the DSL link. If the DSL LED
continues to blink for more than five minutes, contact the NSP.
The DSL link has been established but there is no data
transmission. First, verify the Ethernet connection. If the
problem persists, contact the NSP.
Verify that your IP address, subnet mask, and default gateway
have been entered correctly in the end-user system.
From the end-user system, use the PC Ping utility to ping the
5446 RTU's IP address.
If no response to the ping, use the PC ARP (Address
Resolution Protocol) utility to verify the IP address and physical
address (MAC address) from the end-user system to the 5446
RTU. If the problem continues, contact the NSP.
Verify that:
The Ethernet 10BaseT cable is securely installed at both
ends, and
At least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is
installed. Refer to Cables & Connectors, page 14.
Download. If the LEDs remain on after five
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