D2D FLEX 3000 Setup Manual
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D2D FLEX 3000 Setup Manual

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FLEX 3000 / Flex 3500 Set Up Guide
Default IP Address on ETH 1: 192.168.1.205
Default UN: admin
Default PW: admin
D2D Technologies
9802-12 Baymeadows Rd Suite 106 Jacksonville, FL 32256. USA
Phone: +1 904-323-4777
D2D Technologies.com
d2care@d2dtechnologies.com
Note: This manual is being updated frequently. Please go to
http://www.d2dtechnologies.com/support/
to be certain that you have the latest copy.

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Summary of Contents for D2D FLEX 3000

  • Page 1 FLEX 3000 / Flex 3500 Set Up Guide Default IP Address on ETH 1: 192.168.1.205 Default UN: admin Default PW: admin D2D Technologies 9802-12 Baymeadows Rd Suite 106 Jacksonville, FL 32256. USA Phone: +1 904-323-4777 D2D Technologies.com d2care@d2dtechnologies.com Note: This manual is being updated frequently. Please go to http://www.d2dtechnologies.com/support/...

  • Page 2: Table Of Contents

    D2D Technologies FLEX 3000 V5.2-2301 Contents D2 FLEX 3000 AND 3500 BACKPLANE:......................4 D2 FLEX 3000 FEATURES ..........................4 ................................4 ODEL BASE Model - Flex 3000: ..........................4 D2 FLEX 3500 Upgrade: ..........................4 D2 GUIDE - Dynamic PSIP, EPG insertion feature: ..................4 CONNECTING TO THE FLEX ........................
  • Page 3 TO PASS THROUGH If you have a WARN system upstream of the Flex 3000, you will need to setup the 911 PID to pass through. .. 34 CONNECTING TO THE UNIT VIA THE SERIAL PORT AND IP ADDRESS DISCOVERY ......... 35 Accessing a Flex if the IP address is unknown ....................

  • Page 4: D2 Flex 3000 And 3500 Backplane

    B. HDMI Port: Currently not used. C. Ethernet Gigabit Data Port: Used for configuring the FLEX 3000 via the D2Manage web server and sending/receiving Transport Streams over IP with UDP or SRT D. ASI RX: Inputs for receiving ASI Transport Streams into the unit.

  • Page 5: Connecting To The Flex

    3. 1 dedicated port and a dedicated static IP address from your IT or Network Facilities Administrator. If you are NOT familiar with the process of changing your PC’s IP settings, there are instructions here, or contact D2D Technologies support at: 904-323-4777 Option 2.

  • Page 6: Default Subnet: 192.168.1.150

    D2D Technologies FLEX 3000 V5.2-2301 Plug a PC or Mac directly into the Ethernet port labeled “ETHERNET” on the back of the unit. 2. Default subnet: 192.168.1.150 Set your PC to the following parameters: IP address: 192.168.1.150, Subnet Mask: 255.255.255.0, Gateway: 192.168.1.1.

  • Page 7: D2Manage Browser

    D2D Technologies FLEX 3000 V5.2-2301 4. D2Manage Browser 3. Input Status Tab The status page lists the incoming payload data rate in green and the total aggregate data rate including null packets (Stuffing) in grey. This allows for you to glance at the incoming signal for confidence.

  • Page 8: Changing The Login / Password Settings

    6. Systems Settings Tab 1. System Gateway Set this to the gateway of the LAN that allows the Flex 3000 to access external addresses. 2. Rear Panel Control IP Address The IP address of the card for the Ethernet control plugged into the back of the unit.

  • Page 9: General Settings

    'nnn.nnn.nnn.nnn:443' to access the user interface if the HTTPS option is enabled. Please contact D2D Technologies support before enabling this option. IP Direct Output: Please contact D2D Technologies support before enabling this option. SSH Enable: Default is disabled. Please contact D2D Support for more information.

  • Page 10: To Setup Rssh: Enable Rssh. Leave The Username, Server, Server Ssh Port As Is

    D2D Technologies FLEX 3000 V5.2-2301 7. To setup RSSH: Enable RSSH. Leave the Username, Server, Server SSH port as is. The Remote Port should be the serial number of the unit. (Cross reference this in the Firmware Page). Take note of that serial number.

  • Page 11: Manually Setting The Time

    D2D Technologies FLEX 3000 V5.2-2301 2. Manually setting the time Set the NTP Server IP to 0.0.0.0 and press “save Time Settings” and allow it to save. Then, you can set the time. NOTE: If the bottom of the browser has a year of 1969, that means that the time is incorrect, and...

  • Page 12: Transport Streams Tab

    D2D Technologies FLEX 3000 V5.2-2301 9. Transport Streams Tab This is the page that is used to configure, mux and perform most operations regarding the streams. 1. Inputs and Outputs All of the inputs available will be listed on this tab.

  • Page 13: Unreferenced Pids

    D2D Technologies FLEX 3000 V5.2-2301 2. Unreferenced PIDS This will insert PIDS from another source into a particular stream. Most commonly used for SCTE triggers and Emergency Alert or WARN systems that need to pass or insert a PID that is not associated with another program.

  • Page 14: Configuring The Asi Out

    D2D Technologies FLEX 3000 V5.2-2301 At that point, some data should show up on the output you dragged it to. 5. Configuring the ASI Out You can edit the total output aggregate rate. This will stuff or add null packets as needed to fill to the needed bandwidth.

  • Page 15: Dynamic Psip (Epg) Settings

    D2D Technologies FLEX 3000 V5.2-2301 Dynamic PSIP (EPG) Settings. Options are: 1. Automated: Insert PSIP from TitanTV, Display Systems International, Gracenote or your own Tab de-limited text file. NOTE: For instructions on how to create your own EPG data, go to Chapter 14.

  • Page 16: Inserting A Tsoip Stream

    D2D Technologies FLEX 3000 V5.2-2301 1. Inserting a TSoIP stream: Make certain that the stream is present on the end of the Ethernet line either in the ETH 1 or ETH 2 port on the transport Streams page, click on the gear icon next to the IP input you wish to bring it in on. Unlike ASI, TSoIP inputs are “Virtual”...

  • Page 17: Setting Up The Ip Output

    D2D Technologies FLEX 3000 V5.2-2301 Once you have data coming in, from the Transport Streams Page, you can click on the plus sign, expand it and drag any of the services (or all) to any output. ➢ If none of the streams need to be altered in any way, you can set the Passthrough Matrix to Enabled and select the appropriate input for the output.
  • Page 18 D2D Technologies FLEX 3000 V5.2-2301 Under that, is the Dynamic PSIP (Provided that you have the Guide Feature enabled. The VCT should be set for Terrestrial or Cable. There are several choices for the output parameters: Off: IP Output I disabled.

  • Page 19: Firmware Tab

    D2D Technologies FLEX 3000 V5.2-2301 This option does not send the selected program to the IP output, only to the thumbnail display on the Status tab. Firmware Tab This page lists all the firmware, build dates and FPGA data. Update firmware on this page via the box on the bottom that says “Upload Firmware”. Simply browse to it and upload it.

  • Page 20: Logs Tab

    D2D Technologies FLEX 3000 V5.2-2301 Logs Tab Any messages concerning the health of the device, inputs or outputs will be displayed here. If you need help deciphering these, please don’t hesitate to email us and ask at d2care@d2dtechnologies.com The logs can be filtered and include all data for the selected day. Use previous or next to scroll through the displayed log.

  • Page 21: Support Tab

    D2D Technologies FLEX 3000 V5.2-2301 IPSTREAMS_X: Shows the number of active IP streams available. D2SWITCH: Offer the ability to switch from one incoming stream to the other based on what is needed. Support Tab This tab stores the manual and the MIBS for SNMP monitoring.

  • Page 22: Transport Streams, Vct And Static Psip

    Restore: This is where you upload and apply the saved configuration from this unit or from another Flex 3000. This allows a master configuration to be easily applied to multiple units. NTP Status Check: Verify NTP Status' to display the current NTP status and sync statistics.

  • Page 23: R E - Branding The Services And Channels . Static Psip Or Vct

    D2D Technologies FLEX 3000 V5.2-2301 6. Re-branding the services and channels. Static PSIP or VCT Click on the “Gear” icon of the ASI OUT (Not the individual outs) to make changes to the overall output From here, you can manipulate the names and numbers.

  • Page 24: Using The Guide Feature To Add Dynamic Psip And Update The Epg

    9. Passing EPG tables (Dynamic PSIP) 5. If you insert dynamic PSIP upstream, you will need to tell the Flex 3000 where to get it from. 1. Go to Transport Streams and click on the gear for the ASI 1 out.

  • Page 25: Adding Epg Tables Manually With A Spreadsheet

    D2D Technologies FLEX 3000 V5.2-2301 3. Select PSIP – Passthrough an select ASI 1. 1. Adding EPG tables manually with a spreadsheet: 1. Click on the gear icon on the appropriate output. 2. That will bring you to the Edit Stream ASI (x) (OUT 1) menu.

  • Page 26: Airdate

    D2D Technologies FLEX 3000 V5.2-2301 2. Airdate: You have a choice. If you tend to air the same programs every week with little changes, you can use a day of the week format with 00 being Sunday and Saturday being day 06. Otherwise, put in the actual day the program airs minus your GMT offset.
  • Page 27 D2D Technologies FLEX 3000 V5.2-2301 3. Host Name: Is the IP address of the FLEX. 4. Contact D2D support for login credentials. 5. Navigate to the “sch” Directory found in the root/d2flex directory. If there is no sch directory, create one. NOTE: Lower case only.

  • Page 28: Sending Or Receiving Srt

    D2D Technologies FLEX 3000 V5.2-2301 10. Sending or Receiving SRT The SRT server sends a transport stream by listening for an SRT client to call and initiate a connection. Configure the IP port transport stream’s GigE Setting on the Output Port Edit Transport Stream page.
  • Page 29 D2D Technologies FLEX 3000 V5.2-2301 6. If you set the unit to be the caller, you will need to add the IP address that it will call back to. Keeping in mind that it may be calling back to a WAN gateway if it is on a public internet connection or otherwise outside your LAN.

  • Page 30: Inserting Eas Alerts From A Dasdec Or Trilithic Eas Receiver/Encoder

    URL, if supported (EG: &myoption=value). If the feature “EAS” is enabled, the Flex 3000 will break the ASI output and insert the EAS message in place of programming. 1. Setup IP #8 to receive the signal coming from the Dasdec or Trilithic 2.

  • Page 31: Setting Up Dsm-Cc Type B Carousel Pid Insertion From An Xcaster

    D2D Technologies FLEX 3000 V5.2-2301 Setting up DSM-CC B Carousel type PID insertion from an XCaster 1. Insert your program ASI into the ASI 1 on the back of the unit, once you do that, you should see the status update on the Status Page.
  • Page 32 D2D Technologies FLEX 3000 V5.2-2301 6. Now, go to the Transport Streams page and click on the “Gear” on IP 1 In. 7. Configure the IP setting at the bottom of the page for the incoming stream of the Xcaster Carousel.
  • Page 33 D2D Technologies FLEX 3000 V5.2-2301 16. You can fill in the boxes to name the program anything. Or leave it as Prgx. 17. THE PMT defaults to 63 HEX. Which may be a conflict so you can change that to something else if needed.

  • Page 34: Adding Pid 0 X 911 (Wea) To Pass Through

    25. Be sure to press Apply Pending and rescan so your changes are saved. 1. Adding PID 0x911 (WEA) to pass through If you have a WARN system upstream of the Flex 3000, you will need to setup the 911 PID to pass through.

  • Page 35: Connecting To The Unit Via The Serial Port And Ip Address Discovery

    D2D Technologies FLEX 3000 V5.2-2301 12. Connecting to the unit via the Serial Port and IP address Discovery If you cannot connect via IP or the unit has quit responding completely, you may be able to communicate with it via a serial connection: Move the card to a port that has ample space to the right side of it so you can reach in and plug in a mini USB into the USM_UART port closest to the SD drive.

  • Page 36: Accessing A Flex If The Ip Address Is Unknown

    Flex oG3000: d2flex5k-og-000000.local/ 6. Replacing a battery in the Flex 3000 The Flex can hold a CR 2032 battery that keeps the real time clock active if the NTP is not selected and the unit shuts down or reboots. If your card does not remember the time after a power cycle, and you do not rely on an NTP server, the battery can be added or replaced.

  • Page 37: No Ip Into The Server (Listener)

    D2D Technologies FLEX 3000 V5.2-2301 5. No IP into the server (listener): Double check the URL in the IP Input section. Make certain it is the correct syntax and IP address. Is the firewall on the sending side open to all UDP/TCP traffic? Make certain that the IP Output section is not disabled and there are no typos in the IP address.

This manual is also suitable for:

Flex 3500

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