How To Get Help; Getting Help From The Nortel Web Site; Getting Help Over The Telephone From A Nortel Solutions Center - Nortel 1000 Installation And Configuration Manual

How to get help

This section explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical
Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. More specifically, the site enables you to:
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Getting help over the telephone from a Nortel Solutions Center

If you don't find the information you require on the Nortel Technical Support Web site,
and have a Nortel support contract, you can also get help over the phone from a Nortel
Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for
your region:
www.nortel.com/callus
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base for answers
to technical issues
sign up for automatic notification of new software and documentation for Nortel
equipment
open and manage technical support cases
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