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Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Contents CHAPTER 1: DESCRIPTION AND SPECIFICATIONS..................4 ..............................4 RODUCT ESCRIPTION Package Contents ..............................4 Interfaces ................................4 Parts to be Supplied by End User...........................4 Antenna/RF Specifications .............................4 AT Command Info ..............................5 Phone Number for the Wireless Modem .........................5 Network Access...............................5 Features..................................5 ............................6 PPLICATION VERVIEW Application Types ..............................6 Benefits/Features in Applications...........................7...
Chapter 1: Description and Specifications Product Description The Multi-Tech MultiModem CDMA is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. Designed for global use, it offers standards-based multi-band CDMA2000 1x performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to products with a minimum of development time and expense.
Chapter 1 - Description and Specifications AT Command Info This manual describes a minimal set of AT commands that are adequate for configuring many common application situations. A complete set of AT command definitions can be found in the CDMA AT Commands Reference Guide.
Chapter 1 - Description and Specifications Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA is targeted at applications that periodically need to send or receive data over a wireless network. It is an ideal solution for: Appliances Remote Diagnostics ATM Terminals...
Chapter 1 - Description and Specifications Benefits/Features in Applications The MultiModem CDMA can make your existing and next generation device, Short Development Time. machine, or system, communication-ready without requiring any hardware changes to its design. It actually provides faster time-to-market because it relieves the burden and expense of obtaining network and RF approvals.
Chapter 1 - Description and Specifications Specifications General Specifications Power Requirements 5 V to 32VDC; 400mA Average @5V, 700mA Maximum @ 5V Mechanical Dimensions & 4.3" w x 2.4" h x 0.94" d; 4.2 oz. Weight (11 cm x 6.1 cm x 2.4 cm; 120 g) Connectors &...
Chapter 1 - Description and Specifications RS232 15-Pin Connector Pinout CCIT Designation Data Carrier Direct Receive Data (out) Transmit Data 108.2 Data Terminal Ready Signal Ground RS 232 Data Set Ready Request to Send Clear to Send Ring Indicator MICROPHONE (+) MICROPHONE (-) Audio SPEAKER (+)
Chapter 2 - Installation Chapter 2: Installation Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. The mounting screw on the connector end of the unit must have a screw-head no thicker than 2 mm.
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Chapter 2 - Installation 3. Slide the mounting bridles into the corresponding slots on the back side of the MultiModem chassis. 4. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment.
Chapter 2 - Installation Electrical Installation & Configuration The wireless MultiModem requires the power supply connection to begin operation. To install the modem, do the following: Connect a suitable antenna to the SMA connector (see “Antenna/RF Specifications” on page 4). Antenna Connector (SMA type) 2.
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Chapter 2 - Installation 3. Plug the power supply cable into the wireless Multimodem. Optional Direct DC Power Cable...
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Chapter 2 - Installation 4a. For standard transformer power supply. Connect the AC cord receptacle into the transformer block. Connect the AC cord plug into the mains power outlet. 4b. For optional direct-DC powering. Connect the direct-DC power supply cable into the DC power source on the vehicle or machine in which you are mounting the MultiModem.
Chapter 2 - Installation Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windowsâ based mobile PhoneTools application. To load mobile PhoneTools, click on the mobile PhoneTools icon on your system CD and follow the on-screen prompts.
Chapter 3 - Troubleshooting Chapter 3: Troubleshooting Situation A: The modem does not answer through the serial link If the Wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for ‘no connection through serial link’...
Chapter 3 - Troubleshooting Situation B: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of error upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for “error”...
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Chapter 3 - Troubleshooting Interpretation of Extended Error Codes related to “error” message Error Diagnostic Hint Code Phone failure Call technical support Operation not allowed No action. Operation not supported No action. Incorrect password Check the code you entered. Dialing string too long Check the phone number (max.
Chapter 3 - Troubleshooting Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem Then ask … Action returns … no carrier(esp. for Is the selected Type AT+CEER to view the extended error data communi- bearer type code (see “Interpretation of Extended Error...
Chapter 4 - Safety Chapter 4: Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location.
Wireless MultiModem. · In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech’s Tech Support. Your Responsibility This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations.
Chapter 5: Warranty & Repairs Policies Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from date of purchase, or if proof of purchase is not provided, two from date of shipment.
Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product.
Chapter 6 - Reference Information Chapter 6 - Reference Information Wireless Modem Reference Info Reference Documents: AT Commands CDMA Reference Guide S000294A ETSI contact : ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail : secretariat@etsi.fr Service : The AT commands manual is available on the MultiTech web site: http://www.multitech.com Disclaimer Wireless MultiModem specifications and manuals are subject to change without notice.