Appendix C - How To Get Assistance - SeaLevel DIO-32.PCIe User Manual

Appendix C – How To Get Assistance
Begin by reading through the Troubleshooting Guide in Appendix B. If assistance is still needed, please see
below.
When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many common
questions. This section can be found at http://www.sealevel.com/faq.asp.
Sealevel Systems maintains a Home page on the Internet. Our home page address is
http://www.sealevel.com. The latest software updates, and newest manuals are available via our FTP site
that can be accessed from our home page.
Technical support is available Monday to Friday from 8:00 A.M. to 5:00 P.M. Eastern Time. Technical
support can be reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED
MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.
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© Sealevel Systems, Inc. 8004e Manual | SL9207 12/2022