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Multitech RouteFinder RF820 User Manual

Soho security appliance
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Summary of Contents for Multitech RouteFinder RF820

  • Page 1: User Guide

    ® RouteFinder SOHO SOHO Security Appliance RF820 & RF820-AP RF830 & RF830-AP User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Revision...

  • Page 3: Table Of Contents

    Appendix C – Warranty and Repairs... 85 Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) ... 87 Glossary ... 88 Index ... 94 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Contents Table of Contents...

  • Page 4: Chapter 1 - Introduction And Description

    Chapter 1 – Introduction and Welcome to the world of Internet security. Your Multi-Tech RouteFinder SOHO security appliances, models RF820 and RF830, and RouteFinder wireless security appliances, models RF820-AP and RF830-AP, are ideal for the small office or home office (SOHO) that needs secure access to a corporate LAN.

  • Page 5: Feature Details

    For LAN connectivity, the RouteFinder SOHO security appliance utilizes the IPSec protocol to provide up to 15 tunnels with strong 3DES or AES encryption using IKE and PSK key management. For Client-to-LAN connectivity, Multi-Tech provides optional IPSec client software allowing road warriors secure access to the company’s internal network.

  • Page 6: Routefinder Ship Kit Contents

    IPSec VPN Client 30-day evaluation software on CD (not the full working version) • One RouteFinder CD which contains RouteFinder documentation and Adobe Acrobat Reader. If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc. RouteFinder Documentation Quick Start Guide The Quick Start Guide is a shorter version of this User Guide.

  • Page 7: Telecom Warnings For The Modem

    Off when connected to the 10BaseT. WAN Link / ACT Lights when the WAN port has a valid Internet connection. Blinks when it is receiving or transmitting data. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 1 – Introduction and Description...

  • Page 8: Back Panels

    12VDC Power The power port connects the AC power adapter. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) The antenna must be attached in order for the RouteFinder to be operational. Chapter 1 – Introduction and Description...

  • Page 9: Typical Applications

    If one port were to go down, the RouteFinder appliance would automatically re-route all Internet and VPN traffic to the other connection. The second WAN port greatly enhances performance and system uptime. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)

  • Page 10: Specifications

    Certifications CE Mark and Approvals FCC Part 15 (Class B) UL 60950 Warranty 2 years Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 4 Ports 10/100BaseT 1 Port 10/100BaseT F (0 to 50 100 ~240V, 0.6A 50-60- Hz 12VDC, 1A Chapter 1 –...

  • Page 11: Specifications For 802.11B/G Interface

    Channel Transmission Modulation Network Architecture Antenna Output Power Receiver Sensitivity Range Security Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) RF8230AP and RF830AP IEEE 802.11b IEEE 802.11g 2.400-2.4835GHz IEEE 802.11b (auto-fallback): • CCK: 11, 5.5 Mbps •...

  • Page 12: Chapter 2 - Installation

    Use the cabling procedures above and attach the wireless antenna. See the Back Panel section earlier in this chapter for the location of the antenna connector. Note: The antenna must be attached in order for the RouteFinder to be operational. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 2 – Installation...
  • Page 13 Use the cabling procedures above and attach the wireless antenna. See the Back Panel section earlier in this chapter for the location of the antenna connector. Note: The antenna must be attached in order for the RouteFinder to be operational. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 2 – Installation...

  • Page 14: Chapter 3 - Setting Up A Workstation And Starting The Routefinder

    The Network Connections screen displays. Right-click the Local Area Connection icon and choose Properties from the drop down list. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 3 – Setting up a Workstation and Starting the RouteFinder...
  • Page 15 Close out of the Control Panel. Repeat these steps for each PC on your network. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 3 – Setting up a Workstation and Starting the RouteFinder 5. Once you click the Properties button, the following screen displays (below) .

  • Page 16: Open A Web Browser

    It is recommended that you change the default password. Create your own password. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 3 – Setting up a Workstation and Starting the RouteFinder...

  • Page 17: Web Management Software Opens

    Before using the software, you may find the following information about navigating through the screens and the structuring of the menus helpful. Menu Menu Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 3 – Setting up a Workstation and Starting the RouteFinder Other Options...

  • Page 18: Menu Bar

    Network Setup > Wireless LAN and select Independent Subnet Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 3 – Setting up a Workstation and Starting the RouteFinder Network Setup IP Settings...

  • Page 19: Chapter 4 - Configuring The Routefinder

    Apply power to the RouteFinder and wait for the Status LED to blink indicating that the unit is ready. 3. Set the workstation IP address. The directions for setting your workstation IP address are covered in Chapter 3. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) RouteFinder Chapter 4 – Configuring the RouteFinder...

  • Page 20: Using The Wizard Setup Screen To Configure Your Routefinder

    LAN workstation(s) and the Internet as shown in the example below. Important Note: An initial configuration must be completed for each type of RouteFinder functions: firewall configuration, LAN-to-LAN configuration, a LAN-to-Remote Client configuration. RouteFinder Initial Configuration Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)

  • Page 21: Rf820/Rf820-Ap And Rf830/Rf830-Ap Wizard Setup

    IP Address – 192.168.2.1 defaults into this field. Subnet Mask – 255.255.255.0 defaults into this field. These should be acceptable for your site. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 4 – Configuring the RouteFinder...

  • Page 22: Isp Settings

    Enter the Default Gateway, the Primary DNS address and the Secondary DNS address for the IP address provided. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) If the DHCP client is not enabled, the following message displays: Present Chapter 4 –...
  • Page 23 > Interface screen. The details of the address/subnet mask obtained from the ISP are displayed as the Present Status on this screen. (Continued on next page) Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) user1@xyz.com or user 1 The link will always be established.
  • Page 24 Click Save located at the bottom of the screen to save these entries. Use Reset if you want to change the entries you have just made. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) http://en.wikipedia.org/wiki/Maximum_transmission_unit Also see the hyperlinked references listed on this Web site.

  • Page 25: Save & Restart Button Under Menu Bar

    Flash Memory. This is a final step after you have saved the settings on each individual screen. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 4 – Configuring the RouteFinder...

  • Page 26: Chapter 5 - Configuration Using Web Management Software

    Enter the port number on which the mail server listens. Server Authentication Some mail servers accept connection only after a user name and password are authenticated. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Administration > System Setup...
  • Page 27 Don't Send Email Notification For box. Auto Reboot Timer Enter the number of hours you want the RouteFinder to automatically reboot. Then click Save. Note: Setting the value to zero, disables the feature. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)

  • Page 28: Administrative Access

    RouteFinder. You can do this by defining a network with the address of a single computer from the Networks and Services > Network Configuration screen. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...

  • Page 29: Change Password

    Logo and Version on Logon Page Check this box if you want the logo and version number to display on the logon page. Click Save. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...

  • Page 30: Remote Syslog

    On the remote host, syslog should be invoked with the “-r” option to enable the host to receive log messages from the other machines. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Administration >...

  • Page 31: Sntp Configuration

    Enter the polling time at which the SNTP client requests the server to update the time. Default is 300 minutes. Time must be entered in minutes. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 32 Set the end time to use during Daylight Saving mode. Default is 02:00 (hh:mm). Submit Button Click the Submit button to save these settings. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Administration > SNTP Client...
  • Page 33 Specify the number of data bytes to be sent. Start Button After clicking Start, a new window opens with the PING statistics accumulating. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Administration > Tools...

  • Page 34: Trace Route

    Reset to Factory Defaults Factory Defaults Click the Factory Defaults button to load the default settings. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software A Sample Trace Route Log Administration >...

  • Page 35: Networks & Services

    RF820-AP Network Configuration Screen Note that the AP build will show the additional networks: WLAN and WLANInterface. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Networks & Services > Network Configuration...

  • Page 36: Network Configuration Fields

    SNAT or DNAT, the changed will not be performed. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Networks &...

  • Page 37: Networks & Services > Services

    RF820/RF820-AP and RF830/RF830-AP Service Configuration Screen This is an example of screen with the TCP protocol selected. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Networks & Services > Service Configuration...

  • Page 38: Service Configuration

    Values below 256 are reserved by the Internet Assigned Numbers Authority (IANA). Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Networks & Services > Service Configuration...

  • Page 39: Network Setup

    The RF830/RF830-AP includes an additional input section for WAN 2. RF820/RF820-AP Network > IP Settings Screen RF830/RF830-AP Network > IP Settings Screen Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > IP Settings...
  • Page 40 Secondary DNS In this field, enter a secondary domain server name. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software (the time that the DHCP client should begin to contact its (time at which the DHCP client must stop using the lease if it has Network Setup >...
  • Page 41 In this field, enter a secondary domain server name. The servers are consulted in the order in which they are configured. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software user1@xyz.com...

  • Page 42: Network Setup > Wireless Lan

    Specify the IP Address of the WLAN Interface. WLAN Subnet Mask Specify the WLAN Subnet Mask. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > Wireless LAN...

  • Page 43: Wlan Security

    64 bit (5 ASCII characters) 128 bit (26 Hex number) 128 bit (13 ASCII characters) Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > Wireless LAN > WLAN Security...
  • Page 44 Enter a sequence of digits to be used for your preshared key. The WPA preshared key should be a random sequence of hexadecimal digits between 8 and 63 digits. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 45 Select either No Rekeying, Rekeying Every (number of seconds and enter the number of seconds desired), or Rekeying Every (number of packets and enter the number of packets desired). Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 46 The maximum number of devices allowed on the Access Control List is 20. You can Edit and Delete clients from the list at the bottom of the screen. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...

  • Page 47: Network Setup > Advanced Ip Settings

    Click the Save button when finished. An IP alias is deleted by highlighting it in the table and then clicking the Delete button. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 48 Check this box to initiate dial-on-demand, which automatically makes the connection when there is traffic. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > PPP Cellular/Analog Backup...
  • Page 49 Keep-Alive function. These URLs can either be a valid domain or a valid Public IP address. Example: www.google.com. Click the Save button. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...

  • Page 50: Network Setup > Load Balancing

    Allow Spoofing on the WAN Interface Check this box to allow spoofing on the WAN Interface. Then click Save. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > Load Balancing...

  • Page 51: Network Setup > Dynamic Dns

    Update Interval Enter the interval in days after which the IP Address will be updated by the DDNS server. Default: 28 days. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 52 Check IP Port Enter the number of the port which the Check IP utility connects to the server. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > Dynamic DNS...

  • Page 53: Network Setup > Ip Masquerading

    A Masqueraded network route can be edited or deleted. When deleting a Masqueraded network route, the interface adapts accordingly. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > Static Routes...

  • Page 54: Network Setup > Snat

    Spoofing be disabled and that there are Masquerading rules between LAN > WAN1 and LAN > WAN2. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software From the drop down lists, select IP packet characteristics to be translated.

  • Page 55: Network Setup > Dnat

    Edit or Delete button listed under Command. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Network Setup > DNAT...

  • Page 56: Packet Filters

    You can move the new rule within the table with the Move function in the Command column. You can also Edit and Delete rules. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 57 The logged messages are routed to the Remote Syslog Server if enabled in the Administration section. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Packet Filters > Packet Filter Rules...

  • Page 58: Packet Filters > Advanced Filters

    • Action – Select the Action to be taken on this packet (Accept, Reject, Drop Log) Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Packet Filters > Advanced Filters...

  • Page 59: Packet Filter > Icmp

    Check this box to enable the logging of all access requests from private (LAN) and public (WAN) network clients to send traffic to the RouteFinder itself on the administrative access port. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...

  • Page 60: Vpn (Virtual Private Network)

    Be sure to the check the box in the Status column to activate the connection. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Once connection information is entered, it will display VPN >...
  • Page 61 The duration for which the ISAKMP SA should last is from successful negotiation to expiration. The default value is 3600 seconds and the maximum is 28800 seconds. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 62 Enter a string identifier for the remote security gateway. NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow computers on the network to share Microsoft file and printer sharing information. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 63 0xhex (0x100 through 0xfff is recommended). If you have more than one manual connection, then the SPI Base must be different for each one. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 64 DNS Failover is enabled (see the Network > Dynamic DNS screen). NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow computers on the network to share Microsoft file and printer sharing information. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 65 Range – Displays the range of IP addresses that can be assigned to remote clients. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Displays the private LAN IP Address, which is NOT modifiable.
  • Page 66 Authentication Type – RADIUS Server Address – RADIUS Server Secret – Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Enter the user’s name in lowercase. Enter the user’s password (in lowercase).

  • Page 67: Proxy

    This defines the allowed network/host for access to the HTTP. To select the networks you want to be available for the HTTP proxy, highlight the network name and click the Add button. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software...
  • Page 68 Users from net2 trying to access google.com will not be allowed to access the site. • Users from any other network will be allowed/denied access based on default action. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Proxy > Custom URL Filters...

  • Page 69: Proxy > Dns Proxy

    WLAN Status With AP build, you can select WLAN Status to enable DNS proxy. Click the Save button. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Proxy > DNS Proxy...

  • Page 70: Dhcp Server

    Click the Add Range button when you have finished entering your parameters. Delete You can delete a range by selecting it and clicking Delete. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software DHCP Server > LAN Subnet Settings...
  • Page 71 Following the same directions for these screens as for the LAN Subnet Settings and LAN Fixed Addresses. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software DHCP Server >...

  • Page 72: Utilities

    Utilities > Firmware Upgrade The firmware on the RouteFinder can be upgraded to the latest version using this feature. All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site from which they can be downloaded.

  • Page 73: Statistics & Logs

    RF830/RF830-AP Screen The RF839/RF830-AP screen will displays system information for LAN, WLAN, WAN1, and WAN2. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Statistics & Logs > System Information...
  • Page 74 All access requests from the private (LAN) and public (WAN 1 and WAN 2) network clients to send traffic to the RouteFinder on the administrative access port. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Statistics &...
  • Page 75 User Name, Local IP Address and Remote IP Address assigned, Bytes Received, and Bytes Sent. Statistics & Logs > DHCP Server Live Log The DHCP Server Live Log gives information for a sub network: Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 76 Statistics & Logs > PPP Cellular/Analog Log The PPP Cellular/Analog Log gives information about the modem connection: Statistics & Logs > WLAN Client Live Log The WLAN Client Live Log lists current WLAN connections. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 77 IPSec Log Traces Click the Show button to view IPSec connection events and key negotiations. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 5 – Configuration Using Web Management Software Statistics & Logs > Log Traces...

  • Page 78: Chapter 6 - Troubleshooting

    Check your initialization string. If you are using an ISDN TA and your ISDN TA was not listed as a choice in Setup Wizard, refer to the ISDN TA section in the User Guide for the appropriate initialization string. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 6 – Troubleshooting...
  • Page 79 The system has detected the IP address of the RouteFinder you are configuring is in conflict with another device. Power off the conflicting device and configure the RouteFinder using a different Ethernet LAN IP address. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Chapter 6 – Troubleshooting...

  • Page 80: Chapter 7 - Frequently Asked Questions

    ISP. Does the xDSL/Cable Router support any operating system other than Windows 2000+ and Windows NT? Yes, but Multi-Tech does not, at this time, provide technical support for setup, configuration or troubleshooting of any non-Windows operating systems.
  • Page 81 Flash the firmware again to the RouteFinder to ensure that it was successfully written to the unit. How will I be notified of new router firmware upgrades? All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site at www.multitech.com, where they can be downloaded for free.

  • Page 82: Appendix A - Table Of Commonly Supported Subnet Addresses

    N.N.N.120 N.N.N.128 N.N.N.136 N.N.N.144 N.N.N.152 N.N.N.160 N.N.N.168 N.N.N.176 N.N.N.184 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Appendix A – Table of Commonly Supported Subnets Hosts Available Broadcast Address N.N.N.1-126 N.N.N.127 N.N.N.129-254 N.N.N.255 Hosts Available Broadcast Address N.N.N.1-62...
  • Page 83 N.N.N.212 N.N.N.216 N.N.N.220 N.N.N.224 N.N.N.228 N.N.N.232 N.N.N.236 N.N.N.240 N.N.N.244 N.N.N.248 N.N.N.252 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Appendix A – Table of Commonly Supported Subnets N.N.N.193-198 N.N.N.199 N.N.N.201-206 N.N.N.207 N.N.N.209-214 N.N.N.215 N.N.N.217-222 N.N.N.223 N.N.N.225-230 N.N.N.231 N.N.N.233-238...

  • Page 84: Appendix B - Antenna For The Wireless Routefinder

    Humidity: -10°C to +55°C at 95% R.H. 4 cycles (IEC 68-2-30 standard Nb test) Mandatory: No mechanical or visible damage tolerated. Guaranty of functionalities during and after test. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Appendix B – Antenna for the Wireless RouteFinder Non-operating during test.

  • Page 85: Appendix C - Warranty And Repairs

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

  • Page 86: Repair Procedures For International Distributors

    Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863.

  • Page 87: Appendix D - Waste Electrical And Electronic Equipment Directive (Weee)

    WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 88: Glossary

    IP address of your ISP’s DNS Server. Domain Name The textual name assigned to a host on the Internet. The Domain Name Service (DNS) protocol translates between domain names and numerical IP addresses. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 89 Software that has been has been permanently or semi-permanently written to the RouteFinder’s memory. Your RouteFinder supports flash ROM which means you can upgrade the firmware in your network device very easily by downloading a copy of the new firmware from the Multi-Tech Web site and using the RouteFinder Web browser management Firmware function.
  • Page 90 If someone on the Internet tries to access your network, the firewall function of the RouteFinder stops the request. The device will not reverse translate network addresses unless you have specifically allowed this feature using the Virtual Server function (IP Mapping). Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 91 SSID in order to communicate with each other. SSIDs are case sensitive, consist of a sequence of alphanumeric characters (letters and numbers), and have a maximum length of 32 characters. Example: Multi-Tech. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 92 802.11 WEP encrypts data only between 802.11 stations. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)
  • Page 93 Pre-Shared Key mode (PSK, also known as personal mode) is designed fro home and small networks that cannot afford the cost and complexity of an 802.1x authentication server. Each user must enter a passphrase to access the network. Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E)

  • Page 94: Index

    DHCP Server > WLAN Subnet Settings ...71 DHCP Server Live Log...75 Dimensions ...10 DNAT...55 DNS Definition...88 DNS Proxy...69 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Index Documentation... 6 Domain Name Definition... 88 Domain Name System Definition... 88 Dynamic DNS ... 51 Dynamic Host Configuration Protocol Definition ...
  • Page 95 Networks & Services > Services ...37 Networks Entered Display on Other Screens ..35 Open a Web browser ...16 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) Packet Definition ... 91 Packet Filter > ICMP... 33 Packet Filter Log ... 59 Packet Filter Logs ...
  • Page 96 Trace Route ...34 Triple DES (3DES) Definition ...92 Troubleshooting ...78 Tunneling Definition ...92 Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) UDP (User Datagram Protocol) Definition ... 92 User Authentication for PPTP... 65 User Authentication Local... 66 User Authentication RADIUS...

This manual is also suitable for:

Routefinder rf820-apRoutefinder rf830Routefinder rf830-ap

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