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Related Manuals for Multitech MultiConnect MTC-LNA4
Summary of Contents for Multitech MultiConnect MTC-LNA4
- Page 1 ® MultiConnect Cell MTC-LNA4 User Guide...
- Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
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Page 3: Table Of Contents
CONTENTS Contents Chapter 1 – Product Overview ..........................6 About the MultiConnect Cell Modem........................... 6 Documentation ................................6 Dimensions..................................7 Serial.................................... 7 USB....................................8 Descriptions of LEDs..............................9 Side Panels .................................. 10 MTC-LNA4 Specifications ............................11 RS-232 9-Pin Female Connector ..........................12 Power Measurements.............................. - Page 4 CONTENTS Account Activation for Cellular Devices ........................21 Device Phone Number ..............................21 Chapter 5 – Configuring and Communicating with Your Device................22 Before Using the Device.............................. 22 Using Command Mode and Online Data Mode......................22 Dual Carrier Firmware for Cellular Radio........................22 Verizon FOTA (Firmware Over the Air) ........................
- Page 5 CONTENTS Serial COM port is not available in the Serial Modem Settings................45 Device is not detected ("No Device") ........................45 MultiConnect Cell USB Modem is not detected ....................... 45 Connection Manager is not working, and a device connected to the computer is not detected......45 Connection Manager displays "Device Error"...
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Page 6: Chapter 1 - Product Overview
It is intended for use in energy, utility, or industrial settings. The MTC-LNA4 is available with RS-232 or as a USB to Cellular device. Documentation The following documentation is available at https://www.multitech.com/brands/multiconnect-cell-100-series Select your model to get the documentation for that device. Document Description... -
Page 7: Dimensions
PRODUCT OVERVIEW Dimensions Serial ® MultiConnect Cell MTC-LNA4 User Guide... -
Page 8: Usb
PRODUCT OVERVIEW ® MultiConnect Cell MTC-LNA4 User Guide... -
Page 9: Descriptions Of Leds
PRODUCT OVERVIEW Descriptions of LEDs The top panel contains the following LEDs: Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED indicates when the unit is ready to receive data. Modem LEDs—Two modem LEDs indicate carrier detection and link status. Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection. -
Page 10: Side Panels
PRODUCT OVERVIEW Side Panels The device has connectors on either side. The figures that follow show the side panels. Serial Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included only on models that have a serial connector. ®... -
Page 11: Mtc-Lna4 Specifications
PRODUCT OVERVIEW MTC-LNA4 Specifications Category Description General Standards LTE 3GPP Release 9 HSPA+ 21/GPRS fallback USB interface is CDC-ACM compliant TCP/IP Functions FTP, SMTP, SSL, TCP, UDP Frequency Bands 4G: 700 (B12, B13)/850 (B5)/AWS 1700 (B4)/1900 (B2) 3G: 850 (B5)/1900 (B2) Speed Data Speed LTE: 150 Mbps downlink/50 Mbps uplink... -
Page 12: Rs-232 9-Pin Female Connector
PRODUCT OVERVIEW Category Description Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC Compliance FCC Part 15 Class B Radio Compliance FCC Part 22, 24, 27 Safety Compliance UL 60950-1 2nd ED cUL 60950-1 2nd ED IEC 60950-1 2nd ED Network Compliance PTCRB Carrier... -
Page 13: Serial Model: Mtc-Lna4-B01 Power Draw
PRODUCT OVERVIEW Serial Model: MTC-LNA4-B01 Power Draw Radio Sleep mode Sleep mode Cellular call Average Average TX Total inrush Total inrush Protocol current, current, measured pulse charge, in charge connected to connected to connection, current amplitude millicoulomb duration wireless live network, no data (milliamps) current... -
Page 14: Chapter 2 - Safety Warnings
SAFETY WARNINGS Chapter 2 – Safety Warnings Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. -
Page 15: Notice Regarding Compliance With Fcc, Eu, And Industry Canada Requirements For Rf Exposure
SAFETY WARNINGS Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 of the FCC rules for satisfying RF exposure compliance. This device also meets the European RF exposure requirements of EN 62311. -
Page 16: Chapter 3 - Installing And Using The Device
INSTALLING AND USING THE DEVICE Chapter 3 – Installing and Using the Device Installing the Device Connect suitable antenna(s) to the antenna connector(s). If your device is the serial version: Connect the DE9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then connect the other end to the serial port on the other desired device. -
Page 17: Usb Cable Recommendations
If possible, use a USB port that connects directly to the motherboard rather than a USB port with added cabling inside the computer chassis. Use USB 3.0 ports if available. These ports are typically rated for more current. You can order the USB cable through MultiTech. The part number is CA-USB-A-MINI-B-3 Powering Down Your Device CAUTION: Failing to properly power down the device before removing power may corrupt your device's file system. -
Page 18: Removing A Sim Card
Some environments are harsher on particular bands. MultiTech products have antenna connectors at the best spacing for the product size. Placing antennas in close proximity to each other is not optimal, but you can do it if necessary. It depends on the signal strength to and from each antenna. -
Page 19: Diversity And Power Draw
All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Unless otherwise noted, antennas certified by MultiTech are not approved for outdoor use. Do not extend these antennas outside of any building. Diversity and Power Draw There are no significant power draw differences. -
Page 20: Chapter 4 - Antenna And Activation Information
Devices were approved with the following antenna(s) and for alternate antennas meeting the given specifications. Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA ® MultiConnect Cell MTC-LNA4 User Guide... -
Page 21: Antenna Specifications
Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network. -
Page 22: Chapter 5 - Configuring And Communicating With Your Device
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Chapter 5 – Configuring and Communicating with Your Device Before Using the Device Before using the device: Install any drivers. Refer to the separate driver installation guide for your device. Power up your device and ensure it is connected to your computer that issues AT commands. Note: Wait 10 seconds after power-up before issuing any AT commands. -
Page 23: Verizon Fota (Firmware Over The Air)
Verizon’s LTE requirements, you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. MultiTech has developed a script for customers to use in order to initiate a FOTA update from the (the customer’s) local host processor (pull FOTA). The script is available at: https://www.multitech.com/vzw-catm1... -
Page 24: Example
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Not known or not detectable <sq> LTE - RSRQ (in dBm): -4 to -3 -6 to -5 -8 to -7 -10 to -9 -13 to -11 -15 to -14 -17 to -16 -19 to -18 Not known or not detectable Note: Signal strength of 10 or higher is needed for successful packet data sessions. -
Page 25: Sending And Receiving Data
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Sending and Receiving Data Connecting Device to TCP Server as TCP Client AT+CGDCONT=1,"IPV4V6","apnname" where apnname is the APN your cellular provider assigned to your SIM card. Reset the radio module Enter: AT+CFUN=1,1 Bring up Data Connection Using Internal IP stack Enter: Verizon: AT#SGACT=3,1... - Page 26 CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. Enter: Should return: +CEREG: 0,1 or +CEREG: 0,5 Configure socket parameters Enter: AT#SCFG=1,3,300,240,600,50 Activate context one Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1 Set firewall rule to accept connections: AT#FRWL=1,"###.##.###.#","###.##.###.#"...
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Page 27: Configuring Device As Udp Client To Connect To Udp Server
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Other Networks: AT#SGACT=1,0 The device responds with OK. Configuring Device as UDP Client to Connect to UDP Server Configure and Connect the Device To configure the device as a UDP client: Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. -
Page 28: Transferring Ftp File To Ftp Server
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT#SGACT=1,0 The device responds with OK. Transferring FTP File to FTP Server To connect to FTP server and upload files: Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. Enter: AT+CEREG? Should return: +CEREG: 0,1 or +CEREG: 0,5... -
Page 29: Downloading File From Ftp Server
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE The device responds with: NO CARRIER Close the FTP connection. Enter: AT#FTPCLOSE Close the PPP data connection. Enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK. Downloading File from FTP Server To connect to an FTP server and download files: Check signal strength. -
Page 30: Reading, Writing And Deleting Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE If required, change the working directory to "folder1". Enter: AT#FTPCWD="folder1" Enter the file name. Enter: AT#FTPGET="filename.txt" where filename.txt is the file to download. The device responds with: CONNECT The file is received through the device. The device responds with: NO CARRIER The data connection closes automatically when the file sending ends. -
Page 31: Sending Text Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE How are you? Where 0001112222 is the recipient phone number and 20161006135126 is received data in the format YYYYMMDDHHMMSS. Sending Text Messages To send a text message in text mode: Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. -
Page 32: Deleting Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Deleting Messages To delete one text message, enter: AT+CMGD=1,# where 1 is the index in the select storage and # is the delflag option. Enter: Deletes message in the specified index. Deletes all read messages. Leaves unread messages and stored device- originated messages. -
Page 33: Chapter 6 - Regulatory Information
REGULATORY INFORMATION Chapter 6 – Regulatory Information Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. -
Page 34: Fcc Interference Notice
REGULATORY INFORMATION Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. -
Page 35: Restriction Of The Use Of Hazardous Substances (Rohs)
2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <... -
Page 36: Information On Hs/Ts Substances According To Chinese Standards
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc. -
Page 37: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部... -
Page 38: Chapter 7 - Using Connection Manager
Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows. -
Page 39: Setting Up A Serial Device In Windows Device Manager
To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type. - Page 40 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
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Page 41: Connecting A Device
USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager. -
Page 42: Uninstalling Connection Manager
The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages. -
Page 43: Connection Manager User Interface
USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:... -
Page 44: Settings Tab
USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab. -
Page 45: Troubleshooting
USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.