Faulty Feeding; Poor Stacking/Wrinkles/Tear Of Paper Due To Inappropriate Position Of The Aligning Plate Of The Processing Tray Unit (Inner Finisher-G1/H1) - Canon imageRUNNER ADVANCE C5560 Series Troubleshooting Manual

Faulty Feeding

Copier Color | iR-ADV C3330/C3325/C3320 Series | imageRUNNER ADVANCE C3320F, imageRUNNER ADVANCE C3320i, imageRUNNER
ADVANCE C3320, imageRUNNER ADVANCE C3320L, imageRUNNER ADVANCE C3325, imageRUNNER ADVANCE C3325i, imageRUNNER
ADVANCE C3330, imageRUNNER ADVANCE C3330F, imageRUNNER ADVANCE C3330i
Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series | imageRUNNER ADVANCE C5535, imageRUNNER ADVANCE C5535F,
imageRUNNER ADVANCE C5535i, imageRUNNER ADVANCE C5540, imageRUNNER ADVANCE C5540F, imageRUNNER ADVANCE
C5540i, imageRUNNER ADVANCE C5550, imageRUNNER ADVANCE C5550F, imageRUNNER ADVANCE C5550i, imageRUNNER
ADVANCE C5560, imageRUNNER ADVANCE C5560F, imageRUNNER ADVANCE C5560i
Poor stacking/wrinkles/tear of paper due to inappropriate position
of the aligning plate of the processing tray unit (Inner Finisher-G1/
H1)
For CE
[Symptom]
When taking copy with single sheet output using inner finisher, this may lead to a poor stacking [A] or wrinkles/tear [B] at the
center of the trailing edge of paper due to unfinished delivery of paper to the tray.
The arrow [a] indicates the direction of feeding.
[Cause]
A poor adjustment of the aligning plate of the processing tray unit encumbers a proper delivery of paper and this ends in the
aforementioned symptom.
[Service work]
When the above mentioned symptom has occurred, adjust the width of the aligning plate following the procedure below.
1) Select the paper to be set in the processing tray unit from Service Mode.
In case of A4 size : Service mode > SORTER > ADJUST > INF-ALG1
In case of LTR size : Service mode > SORTER > ADJUST > INF-ALG2
[Note] The paper size used for the width adjustment of the alignment plate is A4 size or LTR size.
2) Enter -50 in the section for entering the adjusted value [a] of the target paper and press OK [b] (the image below is the case
of A4)
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