Troubleshooting - Mpio CL 100 User Manual

CL-EU-Eng1 1/8/97 8:51 PM Page 34

2. Troubleshooting

* Please check the frequently asked questions below before calling for a
customer service.
Power is not 1. Check the poles of batteries.
switched on. 2. Check if the HOLD Slider on the main unit or remote
control is locked.
3. Check if the door is open.
4. Check if the batteries are charged.
5. Check if the adapter is connected to 220V.
'NO DISC' mes- 1. Check if the CD is inserted with its printed side fac-
sage on the ing upward.
LCD window. 2. If the CD is scratched or soiled, it can be disabled to
use. Wipe the CD with clean soft cloth, or replace it
with new one.
3. Carefully wipe the lens with soft cloth.
4. Condensation (moisture gathered on the lens when
the product is moved to a hot area from a cold area)
may cause. Place the product in a warm area for
several hours to naturally dry off the moisture.
5. Use a packet light disc after formatting.
6. Check if the CD contains compatible file formats.
Cannot hear 1. Check if the volume is 0 (zero).
any sound. 2. Check if the earphone/remote terminal is connected
Bad noise is correctly.
heard. 3. When you play the MP3, WMA or ASF file, damaged
data may cause noise or interruption. Check again
using other files.
4. Constant impact or vibration may cause sound inter-
ruption.
5. Scratched or soiled CD may cause sound interrup-
tion. Wipe the CD with clean soft cloth or replace
with new one.
AC adapter is 1. Check if input voltage is 220V.
not working. 2. Check if the DC terminal is connected to the correct
input socket.
Remote control 1. Check if the HOLD Slider on the remote control is
is not working locked. Release the switch.
2. Check if the remote terminal is connected correctly.
34
English
Battery life in 1. It can be reduced if it is not fully charged or dis-
the manual is charged.
different from
actual life.
Other files in 1. MPIO CL100 cannot recognize ordinary audio CDs
CD are not rec- or those other than MP3, WMA or ASF extended
ognized. files.
2. When the music and non-music files are mixed in a
CD, the non-music files are not shown and skipped
during playback.
Noise is heard 1. Change the directions of player and remote control.
or tuning is dis- 2. If noise is diminished when electric devices near the
abled during player is switched on, move the player away from
FM reception. the electric devices.
3. Reception may be bad without the remote control as
the remote control acts as a radio aerial.
Cannot charge 1. Check the plug in adapter.
the batteries. 2. Check if rechargeable batteries are in place.
35
English