Troubleshooting Guide - Whirlpool WTW5057LW0 Technical Manual

TROUBLESHOOTING GUIDE

NOTE: Always check for Faults and Error Codes
See figures 7 & 8 for Component Locations.
Problem
Won't Power Up
• No operation
• No keypad response
• No LEDs or display
Won't Start Cycle
No response when START is
pressed
HMI Won't Accept
Selections
Won't Fill
Overfills
24
FOR SERVICE TECHNICIAN'S USE ONLY
first. Some tests will require accessing components.
For detailed troubleshooting procedures, refer to
Possible Cause
No power to washer
Connections between main control and HMI
Connection problem between AC plug and main
control
User Interface problem
Main Control problem
Lid lock mechanism not functioning
Connections between main control and HMI
User Interface problem
Main Control problem
Connections between main control and HMI
User Interface problem
Main Control problem
No water supplied to washer
Plugged filter/screen
Drain hose installation
Valve problem
Main Control problem
Pressure hose
Valve problem
Pressure transducer on main control
"Troubleshooting
Checks & Tests
Check power at outlet, check circuit breakers, fuses, or junction box
connections.
Check the AC power cord for continuity.
Check connections and continuity between main control and HMI. See
TEST #4: HMI.
See TEST #1: Main Control (ACU).
1. Lid not closed due to interference.
2. Lock not closed due to interference.
3. See TEST #7: Lid Lock.
Check connections and continuity between main control and HMI.
See TEST #4: HMI.
See TEST #1: Main Control (ACU).
Check connections and continuity between main control and HMI.
See TEST #4: HMI.
See TEST #1: Main Control (ACU).
1. Check water connections to washer.
2. Verify that hot and cold water supply is on.
Check for plugged filter or screen in the water valve or hoses.
Check for proper drain hose installation.
See TEST #2: Valves.
See TEST #1: Main Control (ACU).
See TEST #5: Water Level.
See TEST #2: Valves.
See TEST #1: Main Control (ACU).
Tests."