Whirlpool WTW5057LW0 Technical Manual page 26

TROUBLESHOOTING GUIDE
NOTE: Always check for Faults and Error Codes
See figures 7 & 8 for Component Locations.
Problem
Poor Wash Performance
Please see "Quick
Reference Guide"
Troubleshooting Pinched Wires in the Harness
IMPORTANT: Verify that the harness is routed under the guides in the main control (ACU) as shown above before re-installing the console.
26
FOR SERVICE TECHNICIAN'S USE ONLY
first. Some tests will require accessing components.
For detailed troubleshooting procedures, refer to
Possible Cause
Oversuds
Load is Tangling
Incorrect water level
Clothes wet after cycle is complete (not water
saturated, but very damp)
Load not rinsed
Not cleaning clothes
Fabric damage
Wrong option or cycle selection
Figure 3 - Troubleshooting pinched wires in Harness
"Troubleshooting
Checks & Tests
1. Verify use of HE detergent.
2. Excessive detergent usage.
1. Washer not loaded properly.
1. See TEST #2: Valves.
2. See TEST #5: Water Level.
1. Overloaded washer.
2. Oversuds (see above).
3. Items caught in tub sump.
4. Weak suspension.
5. Shifter not moving into position.
6. Cold/Rinse water > 105°F (40.5°C).
7. See TEST #6: Drain Pump.
8. See TEST #3b: Drive System –
1. Check proper water supply.
2. Not using HE detergent.
3. Washer not loaded properly.
4. Shifter not moving into spin position.
5. See TEST #2: Valves.
6. See TEST #3b: Drive System –
1. Washer not loaded properly.
2. Not using HE detergent.
3. Not using correct cycle.
4. Shifter not moving into position.
5. See TEST #3b: Drive System –
1. Washer overloaded.
2. Bleach added incorrectly.
3. Sharp items in tub.
Refer customer to "Quick Reference Guide".
Tests."
Motor.
Motor.
Motor.