Whirlpool WTW5057LW0 Technical Manual page 31

TEST #5: Water Level
This test checks the water level sensing components.
NOTE: Usually, if the pressure transducer malfunctions, the washer will
generate a long fill, or long drain error (F8E1 or F9E1).
1. Check the functionality of the pressure transducer by running by
running the Water Level Pressure Sensor cycle within Service Sensor
Feedback.
2. Verify that the valves open and the basket begins to fill. The screen
should display the water level rising as the basket fills, then decreasing
as the basket drains.
NOTE: The water level in the basket might not raise high enough to be
visible but that is normal.
3. If step 2 behaves correctly skip to step 9, otherwise continue to step 4.
4. Unplug washer or disconnect power.
5. Remove console to access main control.
6. Check hose connection between the pressure transducer on the main
control and the pressure dome attached to the tub.
7. Check to ensure hose is routed correctly in the lower cabinet and not
pinched or crimped inside the console or by the back panel.
8. Verify there is no water, suds, or debris in the hose or dome.
Disconnect hose from main control and blow into hose to clear water,
suds, or debris.
9. Check hose for leaks. Replace if needed.
10. If the preceding steps did not correct the problem, replace main control
and perform Service Diagnostics. Run Water Level Pressure Sensor
cycle within Service Sensor Feedback to verify.
TEST #6: Drain Pump
Perform the following checks if washer does not drain.
IMPORTANT: Drain water from tub before accessing the bottom of the
washer.
1. Check for obstructions in the usual areas. Clean and then perform step 2.
2. Check the drain pump and electrical connections by turning on the
drain pump in Service Component Activation
assume that this step was unsuccessful.
3. Unplug washer or disconnect power.
4. Remove console to access main control.
5. Visually check that the J6 connector is inserted all the way into the
main control.
➢ If visual check passes, go to step 6.
➢ If connector is not inserted properly, reconnect J6 and repeat step 2.
6. Remove connector J6 from main control. With an ohmmeter, verify
resistance values shown below across the following J6 connector
pinouts:
Component J15 Pinout
Drain Pump J6, 3 & 6
➢ If values are open or out of range, go to step 7.
➢ If values are correct, go to step 11.
7. Tilt washer back to access drain pump. Verify pump is free from
obstructions.
8. Visually check the electrical connections at the drain pump.
➢ If visual check passes, go to step 9.
➢ If connections are loose, reconnect the electrical connections and
repeat step 2.
FOR SERVICE TECHNICIAN'S USE ONLY
mode. The following steps
Resistance
17.8-21.8 Ω
9. With an ohmmeter, check harness for continuity between the drain
pump and main control. See chart below:
Main Control to Drain Pump
Drain Pump Pin 1 to Main Control J6-3 (Lt Blue Wire)
Drain Pump Pin 3 to Main Control J6-6 (White Wire)
➢ If there is continuity, go to step 10.
➢ If there is no continuity, replace the lower washer harness and repeat
step 2.
10. With an ohmmeter, measure the resistance across the two pump
terminals. Resistance should be as shown in the chart below:
Component
Drain Pump
➢ If values are open or out of range, replace the pump motor.
➢ If the resistance at the pump motor is correct, go to step 11.
11. If the preceding steps did not correct the drain problem, replace the
main control.
a. Unplug washer or disconnect power.
b. Replace the main control.
c. Reassemble all parts and panels.
d. Plug in washer or reconnect power. Perform Service Diagnostics to
verify repair.
TEST #7: Lid Lock
Perform the following checks if the washer does not lock (or unlock).
1. Check the lid lock by performing Lid Lock test under Service Load
Control mode in Service Diagnostic mode. The following steps assume
that this step was unsuccessful.
2. Unplug washer or disconnect power.
3. Remove console to access main control.
4. Visually check that the J4 connector is inserted all the way into the
main control.
➢ If visual check passes, go to step 5.
➢ If connector is not inserted properly, reconnect J4 and repeat step 1.
5. Check the lid lock motor winding and switches by removing J4 from the
main control and checking the resistance values shown in the following
table:
LID LOCK RESISTANCE
Component
Lock Switch
Solenoid
Locked = 0 Ω
Lock Switch
Unlocked = Open
Lid Open = Open
Lid Switch
➢ If resistance values are good, go to step 6.
➢ If switch measurements do not match the values shown in the table for
unlocked (or locked) condition, a problem exists in the lid lock. Replace
the lid lock mechanism.
NOTE: Ensure that the protective corrugated tubing passes through
the hole in the top and that the push mount clip is connected to the top
from below. Additionally, route the lid lock wires through the retaining
clips on the ACU.
Resistance
17.8-21.8 Ω
Resistance Contacts Measured
50-160 Ω J4-2
J4-1
J4-2
Circuit
J4-3
J4-2
J4-1
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