Motion Computing M1200 User Manual page 62

PROBLEM
P (C )
EN ONTINUED
The Pen button doesn't work. I
can't get it to right-click.
The buttons on the Tablet PC
don't do what I expect them to do.
I /P
NTERFACE ORTS
The system doesn't recognize the
PC card I've inserted.
The system doesn't recognize a
USB or IEEE 1394 device.
The Tablet PC is sitting in the
Motion FlexDock, but the system
doesn't recognize any accessory
devices, such as the external
monitor or CDROM.
A
UDIO
The built-in microphone doesn't
seem to hear my voice correctly.
No sound is coming from the built-
in speakers.
No sound is coming from any
speakers.
CAUSE
The right-click option for the Pen
button may be deactivated.
You may not be correctly timing
clicking the Pen button and
tapping the Pen on the display.
Button functions have been
changed.
The card is incorrectly inserted.
The device is not supported.
Windows XP may take a short
time to recognize the device.
The accessory isn't connected to
the Tablet PC correctly.
The correct driver isn't built into
Windows XP.
The Tablet PC isn't fully seated in
the Motion FlexDock.
The built-in microphone is not
intended for dictation.
Connecting a headset or external
speakers mutes the built-in
speakers.
Audio volume is too low or has
been muted.
Appendix A Troubleshooting and Support
SOLUTION
Re-activate the right-click option:
Double-click the Tablet and Pen
Settings icon, select Pen Options,
and reselect Use pen button to
right-click. Select Apply>OK.
To right-click, hold the Pen button
down and then tap on the display.
Double-tap the Tablet and Pen
Settings icon, then Tablet
Buttons. You can reset the
buttons to the defaults. Note:
Button functions are associated
with the orientation in which
they're programmed.
Eject the card and re-insert it with
the label side up.
Check Windows XP compatibility.
Wait until Windows XP recognizes
the device.
Check the connection cable and
be sure it is inserted into the
correct port on the Tablet PC and
the accessory device.
Use the device's installation CD or
check the manufacturer's website
for the correct driver.
Reseat the Tablet PC in the
Motion FlexDock.
For speech recognition, attach a
headset microphone. A DSP
headset provides good results.
Disconnect the headset or
external speakers if not in use.
Open the Motion Dashboard and
adjust the speaker volume by
sliding the volume slider or
uncheck the Mute button.
Motion Computing Tablet PC User Guide iv