Microtek ScanMaker 3700 Supplementary Manual page 57

When I first connected my scanner, I got a message that said
ScanWizard cannot find the scanner.
If you encounter an error message like this, the connection between your
scanner and PC may not be secure. This causes the system not to "see"
the scanner. In this case, check all cables and make sure your scanner is
on. You may also want to turn the scanner and computer off, wait for 5
seconds, then turn them on again to reset everything OR follow these
simple steps:
1. Turn your scanner on.
2. For windows 95/98: Right click My Computer, then select Properties.
3. For Windows 2000: Double click the following in succession: My
Computer--Control Panel—System, Select the Hardware tab, then
click the Device Manager button.
4. Click the Refresh button
5. To verify proper connection has been accomplished between scanner
and ScanWizard 5, right click the scanner icon in the Status Bar.
From the resulting menu, click "Find Scanners". Then click "Next>"
button from the "Scanner Finder" dialog box that follows. If your
scanner is listed in the resulting "Scanners found" list box, then you
have a successful connection.
You may also use the Scanner Test utility from ScanWizard 5 folder to
verify proper linkage of your scanner to the ScanWizard 5. The utility can
also be used to test serviceability of your scanner at the same time.
file:///D|/msc/WebHelp/qa_cannot_find_scanner.htm [8/20/03 2:45:59 AM]