Chapter 7. Before Calling After-Sales Service - Kernau KFUF 14152 NF W User Manual

CHAPTER 7. BEFORE CALLING AFTER-SALES SERVICE

Errors
Your appliance will warn you if the temperature(s) is/are at improper levels or if a problem occurs with the
appliance. In case of a problem within the appliance, the alarm led will release red light.
Alarm
indicator LED
is turning on
If you are experiencing a problem with your appliance, please check the following before contacting the
after-sales service.
Your appliance is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has blown
• The socket is defective. To check this, plug another working appliance into the same socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The appliance door is closed properly
• There is any dust on the condenser
• There is enough space near the rear and side walls.
Your appliance is operating noisily
Normal noises
Cracking noise occurs:
• During automatic defrosting
• When the appliance is cooled or warmed (due to expansion of appliance material).
Short cracking noise occurs:
When the thermostat switches the compressor on/off.
Motor noise:
Indicates the compressor is operating normally. The compressor may cause more noise for a short time
when it is first activated.
MEANING
„Failure" Warning
41
WHY
There is/are some
part(s) out of order or
there is a failure in the
cooling process.
The product is plugged
for the first time or
a long-time power
interruption for 1 hour.
WHAT TO DO
Check the door is open
or not and check
if the product working
1 hour. If the door
is not open and the
product had worked
1 hour, call service for
assistance as
soon as possible.