Information contained herein is of a highly sensitive nature and is confidential and proprietary to OpenVox Inc. No part may be distributed, reproduced or disclosed orally or in written form to any party other than the direct recipients without the express written consent of OpenVox Inc.
1 Overview 1.1 What is DGW-L20X? OpenVox T1/E1 Gateway is an open source asterisk-based VoIP Gateway solution for operators and call centers. It is a converged media gateway product. This kind of gateway connects traditional telephone system to IP networks and integrates VoIP PBX with the PSTN seamlessly. With friendly GUI, users may easily setup their customized Gateway.
DGW-L20X User Manual 1.2 Sample Application Figure 1-2-1 Topological Graph 1.3 Product Appearance The picture below is appearance of DGW-L20X. Figure 1-3-1 Product Appearance OPENVOX...
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DGW-L20X User Manual Figure 1-3-2 Front Panel Table 1-3-1 Description of Front Panel Interface Function Color Work Status E1/T1 ports. There is only one port. 1 Port 1-Port4 2 Reset Reset button is used to restore the device. Slow blinking (Green 2s and Flash 0.1s): Work...
DGW-L20X User Manual 7 Eth0 Network interface. 8 USB USB interface. 9 DC-12V Power supply. 1.4 Main Features ➢ Based on Asterisk ® Editable Asterisk ® configuration file ➢ ➢ Wide selection of codecs and signaling protocol ➢ Support 512 routing rules and flexible routing settings ➢...
DGW-L20X User Manual Operation humidity 5%~95% non-condensing Max power LAN port WAN port 1.6 Software Default IP: 172.16.100.1(WAN), 192.168.100.1(LAN) Username: admin Password: admin Notice: Log in Figure 1-6-1 LOG IN Interface OPENVOX...
DGW-L20X User Manual 2 System 2.1 Status On the “System Status” page, you will find all Interface status, channels status, SIP, IAX2, Routing rules, and Network information. Figure 2-1-1 System Status OPENVOX...
DGW-L20X User Manual Table 2-1-1 Description of System Status Options Definition Show the status of port, include “OK” and “Down”. “Down” means no trunk. Interface line connected; “OK” means the trunk line of port is available. Status Show the Channels status of port, include "Idle". "Busy". "Disable" and “S Channels channel”.
DGW-L20X User Manual 2.3 Time Table 2-3-1 Description of Time Settings Options Definition System Time Your gateway system time. The world time zone. Please select the one which is the same or the Time Zone closest as your city. POSIX TZ String Posix timezone strings.
DGW-L20X User Manual 2.4 Login Settings Your gateway doesn't have administration role. All you can do here is to reset what new username and password to manage your gateway. And it has all privileges to operate your gateway. You can modify “Web Login Settings”...
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DGW-L20X User Manual Figure 2-4-1 Login Settings Notice: Whenever you do some changes, do not forget to save your configuration. OPENVOX...
DGW-L20X User Manual 2.5 General 2.5.1 Language Settings You can choose different languages for your system. If you want to change language, you can switch “Advanced” on, then “Download” your current language package. After that, you can modify the package with the language you need. Then upload your modified packages, “Choose File” and “Add”.
DGW-L20X User Manual Configuration and Restore Configuration toolkits. 2.6.1 Reboot Tools You can choose system reboot and Asterisk reboot separately. Figure 2-6-1 Reboot Prompt If you press “OK”, your system will reboot and all current calls will be dropped. Asterisk Reboot is the same.
DGW-L20X User Manual 2.6.3 Upload and Backup Configuration If you want to update your system and remain your previous configuration, you can first backup configuration, then you can upload configuration directly. That will be very convenient for you. Figure 2-6-3 Upload and Backup 2.6.4 Restore Configuration...
DGW-L20X User Manual 2.7 System Information On the “Information” page, there shows some basic information about the T1/E1 gateway. You can see software and hardware version, storage usage, memory usage and some help information. Figure 2-7-1 System Information OPENVOX...
DGW-L20X User Manual 3 T1/E1 3.1 General Figure 3-1-1 General Settings Table 3-1-1 Definition of General Settings Options Definition Your locale. This will be used for the tone style. Used when in-call indications Locale need to be generated such as ring back, busy, congestion, and other call-oriented inband tone signals.
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DGW-L20X User Manual Figure 3-1-3 Port Details Table 3-1-3 Definition of Port Details Options Definition Timing Source indicate the ports as to which should be used to recover the Timing Source clock. (0 for master mode, upper for client mode, small number have higher priority).
DGW-L20X User Manual 3.2 PRI Figure 3-2-1 ISDN: Signaling Table 3-2-1 Definition of Signaling Options Definition Sets logical or physical channel mapping. In logical channel mapping, Q.SIG Channel channels are mapped to 1-30. In physical channel mapping, channels are Mapping mapped to 1-15,17-31, skipping the number used for the data channel, Default is physical.
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DGW-L20X User Manual PRI Dialplan: The ISDN-level Type of Number (TON) or numbering plan, PRI Dial Plan for used for the dialed number. Leaving this as ‘unknown’ (the default) works for Dialed Number most cases. In some very unusual circumstances, you may need to set this to;...
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DGW-L20X User Manual during a call. Sent text goes out in default to ‘name’. Send/receive ISDN display IE options. The display options are a comma separated list of the following options: block: Do not pass display text data. name_initial: Use display text in SETUP/CONNECT messages as the party name.
DGW-L20X User Manual priexclusive cannot be changed on a reload. Ignore Remote Hold If you wish to ignore remote hold indications (and use MOH that is supplied Indications over the B channel) enable this option. Block Outbound Enable if you need to hide just the name and the number for legacy PBX Caller ID Name use.
DGW-L20X User Manual 3.3.2 Modify R2 variant Figure 3-3-2 R2 Variant You can click button, then you could fine the below. Figure 3-3-3 General OPENVOX...
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DGW-L20X User Manual Table 3-3-2 Definition of General Options Definition Variant Name The variant name. R2 Category national subscriber works just fine usually. Allow Collect Calls Default is to block collect calls. With this set to ‘no’ then the call will NOT be accepted on offered, and the Accept On Offer call will start irs execution in extensions.
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DGW-L20X User Manual Figure 3-3-4 Timer Table 3-3-3 Definition of Timer Options Definition MF Back Cycle Max amount of time our backward MF signal can last. MF Back Resume Amount of time we set MF signal ON to resume the MF cycle with a MF Cycle pulse.
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DGW-L20X User Manual CAS Persistence Time to wait for to CAS signaling before handing the new signal. Check DTMF Start Dial Safety time before starting to dial DTMF. DTMF Detection End Safety time to decide when to stop detecting DTMF DNIS.
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DGW-L20X User Manual Figure 3-3-6 Group B Figure 3-3-7 Group C Figure 3-3-8 Group 1 OPENVOX...
DGW-L20X User Manual Figure 3-3-9 Group 2 3.4 Chan-SS7 3.4.1 Link Set Settings Figure 3-4-1 Link Set Settings You can click button as shown below, when there are several link sets, only one can be set to the default. OPENVOX...
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DGW-L20X User Manual Figure 3-4-2 Chan-SS7 Link Set Settings Table 3-4-1 Definition of SS7 Link Set Settings options Definition Name The link set name. Type SS7 variant. This is used to decide whether end-of-pulsing is not used to determine Enabled ST when incoming address is complete.
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DGW-L20X User Manual Called Party Number Stop Add a stop flag 'F' before called number send. Flag Transmission Specify the bearer circuit capabilities (speech, 3.1-kHz audio, 64-Kb Medium unrestricted, and so forth) that are needed for the call being set up.
DGW-L20X User Manual Set to Default Set the linkset as the default linkset. Original Called Information sent in the forward direction when a call is redirected and Number identifies the original called party. 3.4.2 Link Settings Figure 3-4-3 Link Settings You can click button as shown below.
DGW-L20X User Manual 4 VOIP 4.1 VOIP Endpoints 4.1.1 SIP Endpoints This page shows everything about your SIP, you can see status of each SIP. Figure 4-1-1 SIP Status 4.1.2 Main Endpoint Settings You can click button to add a new SIP endpoint, and if you want to modify existed endpoints, you can click button.
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DGW-L20X User Manual Figure 4-1-2 None Registration For convenience, we have designed a method that you can register your SIP endpoint to your gateway, thus your gateway just works as a server. Figure 4-1-3 Endpoint Register with Gateway Also you can choose registration by “This gateway registers with the endpoint”, it’s the same with “None”, except name and password.
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DGW-L20X User Manual Figure 4-1-4 This Gateway Register with the Endpoint Table 4-1-1 Definition of SIP Options Options Definition A name which is able to read by human. And it’s only used for user’s Name reference. Username User name the end point use to authenticate with the gateway.
DGW-L20X User Manual 4.1.3 Advanced Registration Options Table 4-1-2 Definition of Registration Options Options Definition Authentication User A username to use only for registration. When Gateway registers as a SIP user agent to a SIP proxy Register Extension (provider), calls from this provider connect to this local extension.
DGW-L20X User Manual Remote-Party-ID Send Whether or not to send the Remote-Party-ID header. Remote-Party-ID Caller ID Whether or not to display Caller ID. Presentation 4.1.5 Advanced Signaling Settings Table 4-1-4 Definition of Signaling Options Options Definition If we should generate in-band ringing. Always use ‘never’ to never use...
DGW-L20X User Manual Whether or not to globally enable transfers. Choosing ‘no’ will disable all Allow Transfers transfers (unless enable in peers or users). Default is enabled. Whether or not to allow 302 or REDIR to non-local SIP address. Note that...
DGW-L20X User Manual Maximum Session Refresh Maximum session refresh interval in seconds. Defaults to 1800s. Interval Session Refresher The session refresher, uac or uas. Defaults to uas. 4.1.7 Fax Options Table 4-1-6 Definition of Fax Options Options Definition Mode Working mode T.38 and T.30.
DGW-L20X User Manual Fax Activity activate T38 fax gateway with ‘timeout’ seconds. Fax Timeout activate T38 fax gateway with ‘timeout’ seconds. 4.2 IAX2 Endpoint Figure 4-2-1 IAX2 Endpoint You can click button as shown below Figure 4-2-2 Edit IAX Endpoint "9001"...
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DGW-L20X User Manual Table 4-2-1 Definition of IAX2 Endpoint Options Definition Name A name which is able to read by human. And it’s only used for user’s reference. User name User name the endpoint will use to authenticate with the gateway.
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DGW-L20X User Manual Use an average of the last two PONG result to reduce falsely detected Qualify Smothing LAGGED host. The default is ‘no’. How frequently to ping the peer when everything seems to be OK, in Qualify Freq Ok milliseconds.
DGW-L20X User Manual Should we send timestamps for the individual sub_frames within trunk frames? There is a small bandwith use for these (less than 1kbps/call), but they ensure Trunk Time that frame timestamps get sent end-to-end properly. If both ends of all your...
DGW-L20X User Manual Enable DNS SRV lookups on outbound calls Note: the gateway only uses the first host in SRV records Disabling DNS SRV lookups disables the ability to Enable Hostname place SIP calls based on domain names to some other SIP users on the...
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DGW-L20X User Manual feature. Match External Only substitute the exeternaddr or externhost setting if it matches. Address Locally Disallow all dynamic hosts from registering as any IP address used for Dynamic Exclude staticly defined hosts. This helps avoid the configuration error of Static allowing your users to register at the same address as a SIP provide.
DGW-L20X User Manual 4.3.3 Advanced RTP Settings Table 4-3-3 Definition of RTP Settings Options Options Definition Start of RTP Port Range Start of range of port numbers to be used for RTP. End of RTP port Range End of range of port numbers to be used for RTP.
DGW-L20X User Manual brackets. For example, the caller id value 555.5555 becomes 5555555 when this option is enabled. Disabling this option results in no modification of the caller id value, which is necessary when the caller id represents something that must be preserved.
DGW-L20X User Manual the realm will be based on the request 'to' or 'from' header and should match one of the domain. Otherwise, the configured 'realm' value will be used. When an incoming INVITE or REGISTER is to be rejected, for any...
DGW-L20X User Manual 4.3.7 Codec Settings Select codecs from the list below. Figure 4-3-1 Codec Settings 4.4 Advanced IAX2 Settings Table 4-4-1 Instruction of General Options Definition Bind Port Bind port and bindaddr may be specified. Enable More than once to bind to multiple addresses, but the first will be the default.
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DGW-L20X User Manual have) ADSI compatible CPE equipment. SRV Lookup Whether or not to perform an SRV lookup on outbound calls. You may specify a global default AMA flag for iaxtel calls. These flags are used AMA Flags in the generation of call detail records.
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DGW-L20X User Manual general. Disallow Fine tune codes here using “allow” and “disallow” clause with specific codes. Allow Fine tune codes here using “allow” and “disallow” clause with specific codes. Codec Priority Codec priority controls the codec negotiation of an inbound IAX2 call. This option is inherited to all user entity separately which will override the setting in general.
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DGW-L20X User Manual prevents interpolating throughout a long silence. Number of milliseconds by which the new jitter buffer will pad its size. The default is Jitter Target 40, so without modification, the new jitter buffer will set its size to the jitter value may Extra help if your network normally has low jitter, but occasionally has spikes.
DGW-L20X User Manual Table 4-4-6 Instruction of Quality of Service Options Definition Type of service Class of service 4.5 Advanced fax setting Table 4-5-1 Instruction of Quality of Fax Settings Options Definition Udptl Start DPTL start configure addresses. Udptl End DPTL end configure addresses.
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DGW-L20X User Manual events to manager the steps to initiate a fax session. Fax completion events are always sent to session manager sessions with ‘call’ class permissions, regardless of the value of this option. Modem Capabilities Set this value to modify the default modem options. Defasult:v17,v27,v29.
100 pairs of calleeID/callerID manipulations can be set in a rule. It supports DID function (The usage of DID function: How to use DID function with OpenVox T1/E1 Gateway). The gateway support trunk group and trunk priority management.
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DGW-L20X User Manual Table 5-1-1 Example for routing rules number conversion Match processing rules prepend prefix SdfR StA RdfR Caller Name pattern Calling China xxxxxxxx 0755 Transformation telecom Called transformation 086 xxxxxxx You can click button to set up your routings.
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DGW-L20X User Manual Table 5-1-3 Description of Advanced Routing Rule Options Definition A Dial Pattern is a unique set of digits that will select this route and send the call to the designated trunks. If a dialed pattern matches this route, no subsequent routes will be tried.
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DGW-L20X User Manual current number. RDfR (Reserved Digits from Right): The number of digits to be reserved from the right end of the number. If the value of this item under the length of the current number, the whole number will be reserved.
DGW-L20X User Manual You can create various time routes and use these time conditions to limit some specific calls. Figure 5-1-3 Time Patterns that will use this Route If you configure like this, then from January to March, from the first day to the last day of these months, from Monday to Thursday, from 00:00 to 02:00, during this time (meet all above time conditions), all calls will follow this route.
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DGW-L20X User Manual Figure 5-2-1 Establish Group OPENVOX...
DGW-L20X User Manual 6 Network On “Network” page, there are three sub-pages, “Network Settings”, “DDNS Settings”, “Toolkit” and “Static Route Settings”. 6.1 Network Settings There are two types of WAN port IP, Static and DHCP. Static is the default type, and it is 172.16.100.1.
DGW-L20X User Manual Address The IP address of your gateway. Network The subnet mask of your gateway. Default Gateway Default getaway IP address. DNS Servers: A list of DNS IP address. Basically, this info is from your local network service provider.
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DGW-L20X User Manual Also, you can enable or disable DDNS (dynamic domain name server). Figure 6-2-2 DDNS Interface Table 6-2-1 Definition of DDNS Settings Options Definition DDNS Enable/Disable DDNS (dynamic domain name server). Type Set the type of DDNS server.
DGW-L20X User Manual 6.3 Toolkit It is used to check network connectivity. Support Ping command on web GUI. Figure 6-3-1 Network Connectivity Checking 6.4 Static Route Settings Figure 6-4-1 Static Route Settings OPENVOX...
DGW-L20X User Manual 7 Advanced 7.1 Asterisk API When you make “Enable” switch to “ON”, this page is available. Figure 7-1-1 API Interface Table 7-1-1 Definition of Asterisk API Options Definition Port Network port number. Manager Name Name of the manager without space.
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DGW-L20X User Manual General information about the system and ability to run system management System commands, such as Shutdown, Restart, and Reload. Call Information about channels and ability to set information in a running channel. Logging information. Read-only. (Defined but not yet used.) Verbose Verbose information.
DGW-L20X User Manual Once you set like the above figure, the host 172.16.100.110/255.255.0.0 is allowed to access the gateway API. Please refer to the following figure to access the gateway API by putty. 172.16.100.110 is the gateway’s IP, and 5038 is its API port.
DGW-L20X User Manual Table 7-2-2 Definition of Lock/unlock channels Options Definition Signaling Current signaling in use. Operation The advanced operations for lock and unlock channels. Channel: The channel to be lock or unlock. 7.3 Asterisk File Editor On this page, you are allowed to edit and create configuration files. Click the file to edit.
DGW-L20X User Manual and configurations for E1 gateways in mass deployment. With auto provisioning, all user information can be entered via the central ACS (Auto Configuration Server). ACS can be DHCP server or TFTP, HTTP and FTP server. It will not take effects immediately but in the next time system is power on.
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DGW-L20X User Manual Table 7-4-1 Definition of Auto Provision Options Definition Enabled Whether to enable or disable Auto Provision. DHCP Option 66 Get ACS server address from Option 66 via DHCP. Protocol Set protocol of connection. Auto Config Server URL The config server domain or IP address.
DGW-L20X User Manual Figure 7-4-1 Auto Provision interface 7.4.3 Configuring ACS The Auto Configuration Server can be the one of TFTP, FTP and HTTP server. The ACS is used to store the firmware release and configurations files of the devices under management.
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DGW-L20X User Manual and “.conf” is the suffix. For example, the EPC-a0980501dbca.conf, ‘a0980501dbca’ is the MAC address (A0:98:05:01:DB:CA). The format of common.conf , EPC-{mac}.conf and defconfig.tar.gz: (1). Common.conf [firmware] FW_NAME=DGW100x-current.bin //Firmware image name FW_MD5=b3603f3c3b5e7eb6326498640f151c79 //The md5 of firmware image FW_VERSION=1.1.2 //Firmware version [configs] CONFIG_NAME=defconfig.tar.gz...
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DGW-L20X User Manual ENABLE=yes TYPE=static DHCP=no IPADDRESS=172.16.100.223 NETMASK=255.255.0.0 GATEWAY=172.16.0.1 [eth1] ENABLE=yes TYPE=static DHCP=no IPADDRESS=192.168.100.223 NETMASK=255.255.0.0 GATEWAY=192.168.0.1 [web_login] username=admin password=admin (3). Defconfig.tar.gz Figure 7-4-2 the overview of defconfig.tar.gz OPENVOX...
DGW-L20X User Manual 7.4.4 Provisioning example After auto provisioning is enabled, the gateway will visit the Auto Configuration Server and download the updated files periodically based on the timer Check Interval (LOGS->System notice). By default, the timer is set as every hour. System will receive a message from ACS, like figure 7-4-3, and the message will be display in the system notice (LOGS->System Notice).
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DGW-L20X User Manual 3. Configuring the ACS (Generate the md5 of firmware and defconfig.tar.gz) ⚫ Copy the firmware, defconfig.tar.gz, common.conf and EPC-{mac}.conf to the working directory of TFTP server. Figure 7-4-5 The working directory of TFTP server Notice:The demo of E1 gateway mac address is A0:98:05:01:DB:CA (eth0), therefore the private configuration file is EPC-a0980501dbca.conf.
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DGW-L20X User Manual Figure 7-4-7 Common.conf Figure 7-4-8 EPC- a0980501dbca.conf ⚫ Start TFTP service. Tftpd32.exe is a useful TFTP tools in windows7, then make sure TFTP server is select. OPENVOX...
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DGW-L20X User Manual Figure 7-4-9 A demo TFTP server 4. The system will receive an auto provision message in web GUI. Figure 7-4-10 System notice logs Figure 7-4-11 Auto provision upgrade notification OPENVOX...
DGW-L20X User Manual 5. Restart the system. It will take about 3 minutes almost to download, upgrade Firmware and update configurations. Figure 7-4-12 Downloading the firmware and configs Figure 7-4-13 Applying the firmware and configs 7.5 SNMP Simple Network Management Protocol (SNMP) is an application–layer protocol, which is used to manage and monitor network elements and exchange management information between network devices.
DGW-L20X User Manual 7.5.1 Parameters in SNMP setting Table 7-5-1 Definition of SNMP setting Options Definition SNMP Enable Whether to enable SNMP. System Contact System contact information(optional). System Location The locale of system contact(optional). The number is used for defining private SNMP MIBs which is assigned by Internet Assigned Numbers Authority (IANA).
DGW-L20X User Manual The Interface is in the ADVANCED->SNMP. System contact, location and private enterprise number are optional. Figure 7-5-1 is the SNMP setting interface. Figure 7-5-1 Activating the SNMP Note: Do not forget to click ‘Save’ to take effect. After configuration, The SNMP feature is activated immediately.
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DGW-L20X User Manual Figure 7-5-2 Manage Engine MIB browser And the field of Host, Port and Community are filled with 172.16.100.223, 161 and public respectively. Object ID is the node of SNMP MIBs, e.g. “.1.3.6.1.2.1.1.6.0” is system location and “.1.3.6.1.2.1.1.1.0” is system description.
DGW-L20X User Manual name is “dgw100x” by default, then set it as “VoIP gateway”. See figure 7-5-4. ⚫ Click Operations->GET to attain the current system name. Fill the field of Set Value with “VoIP gateway”. ⚫ ⚫ Click Operations->SET to set the system name.
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DGW-L20X User Manual Table 7-6-1 Definition of TR069 configuration interface Options Definition Acs Url Specify the URL of the ACS Specify the user name to be used by the device to authenticate Acs Username with the ACS. Specify the password to be used by the device to authenticate with...
DGW-L20X User Manual Figure 7-6-1 TR069 configuration interface 7.7 Network Capture The gateway has been supplied a network packets capture in the web for ease of user to analysis, capture and monitor the gateway’s network status, RTP flows, protocol analysis and so on.
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DGW-L20X User Manual The interface is in ADVANCED->Network Capture. Figure 7-7-1 Network capture interface Moreover, user can capture SS7 signal and record port. Figure 7-7-2 Signal Capture interface Figure 7-7-3 Port Recording interface OPENVOX...
DGW-L20X User Manual 7.8 Cloud OpenVox E1/T1 gateways support OpenVox Cloud Management. Figure 7-8-1 Cloud interface If your device is connected to the cloud management, the SSH and the web pages of the gateway can be accessed through the cloud management, and it can be monitored whether the device is connected to the cloud management platform.
DGW-L20X User Manual 8 User DGW Series T1/E1 Gateway allows you to create users and modify the permissions of users accessing the web interface. 8.1 User Add Figure 8-1-1 User Add interface 8.2 User List Figure 8-2-1 User List interface 8.3 Permissions...
DGW-L20X User Manual 9 Logs 9.1 Log Settings On the “Log Settings” page, you should set the related logs on to scan the responding logs page. For example, set “SIP Logs” on like the following, then you can turn to “SIP” page for sip logs, otherwise, sip logs are unavailable.
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DGW-L20X User Manual Figure 9-1-2 System Logs Output OPENVOX...
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DGW-L20X User Manual Table 9-1-1 Definition of Logs Options Definition Switch on: when the size of log file reaches the max size, Auto clean The system will cut a half of the file. New logs will be retained. (System Logs) Switch off: logs will remain, and the file size will increase gradually.
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DGW-L20X User Manual The system will cut a half of the file. New logs will be retained. Switch off: logs will remain, and the file size will increase gradually. default on, default size=2 MB. MFC/ R2 Logs Whether enable or disable MFC/ R2 Logs log.
DGW-L20X User Manual 9.2 System log System log record every time power on, power off and firmware upgrade information. Figure 9-2-1 System Log 9.3 Asterisk logs On the pages of “Asterisk”, “SIP”, “IAX2”, “SS7”, “PRI” and “MFC/R2”, there owns the some functions—Displays the log by port, refresh regularly and log download.
DGW-L20X User Manual 9.4 Call Statistics The figure of call statistics, you’ll find “Answered”, “congestion”, “Call busy”, “Call failed”, “No answer”, “Current calls”, “accumulated calls”, “Calls duration” and “ASR”. “ASR” stands for Answer Seizure Ratio. “Calls duration” will count the whole calls in the gateway. The call statistics will be saved before power off.
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DGW-L20X User Manual Figure 9-5-2 enable system notice function Note: Do not forget to enable system notice and check interval in “Log Setting” if you want to receive system messages. OPENVOX...
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