You Cannot Connect To The Management Wifi Network - NETGEAR WAX220 User Manual

Essentials WiFi 6 AX4200 Dual Band Multi-Gig Access Point Model WAX220
the 2.4 GHz radio. For more information, see Manage the 802.11ax mode for the
2.4 GHz radio on page 75.
• Is the device at the wrong location? Make sure that the WiFi device is not too far
from the AP or too close. To see if the signal strength improves, move the WiFi device
near the AP but at least 6 feet (1.8 meters) away.
• Is the WiFi signal blocked? Make sure that the WiFi signal is not blocked by objects
between the AP and the WiFi device.
• Is the device blocked in a MAC filter? Make sure that the WiFi device is not on a
MAC filter (access control list) that blocks access to the device (see Manage access
to a user WiFi network based on a client's MAC address on page 56).
• Can the WiFi device receive an IP address? Make sure that the WiFi device does
not use a static IP address but is configured to receive an IP address automatically
with DHCP. (For most devices, DHCP is the default setting.)

You cannot connect to the management WiFi network

You can use the management WiFi network only to access the device UI of the AP from
a WiFi device for management purposes. The management WiFi network cannot be
used for regular WiFi client connections to the AP. Regular WiFi clients must access a
user WiFi network.
If you cannot connect over the management WiFi network, check the following:
• Was the management WiFi network automatically turned off? By default, the
idle time-out for the management WiFi network is 15 minutes. That is, if no WiFi
client is connected to the management WiFi network for 15 minutes, the management
WiFi network is turned off. Only after you restart the AP can you reconnect to the
management WiFi network. However, you can disable the idle time-out so that the
management WiFi network stays always on. For more information, see Disable the
idle time-out for the management WiFi network on page 44.
• Are you using the correct SSID and password? The management WiFi network is
shown in the format WAX220XXXXXX-CONFIG-ONLY, where XXXXXX is customized
to every device (based on the last six digits of the MAC address).
You cannot change the name of the management WiFi network. The default password
for WiFi access to the management WiFi network is a unique WiFi password that is
printed on the AP label. You can change this WiFi password and we recommend
that you do so (see Change the password for the management WiFi network on
page 43).
• Did you disable the management WiFi network? If you disabled the management
WiFi network, you can reach the AP device UI only over a wired LAN connection. For
more information, see Disable the management WiFi network on page 45.
Perform Diagnostics and
Troubleshooting
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