Warranty - Shademaker LIBRA Series Owner's Manual

WARRANTY

Shademaker manufactures all its shade styles from the finest aluminum alloys to
ensure the strength, durability, and integrity of each and every style. We pride
ourselves as a totally vertical operation. This means that we manufacture and
produce over 90% of the components used in our products from the raw state. We
can monitor every stage of the manufacturing process and maintain a consistent
level of quality. Our only business and focus is shade and shade type products. Our
goal is that each and every Shademaker style will exceed your expectations at a
competitive price that will make you smile.
Replacement parts can be ordered under warranty at no charge, if found that the
damage is a manufacture defect.
Upon receipt, please check to ensure you have received all of the parts.
10 Year Limited Warranty
• Center post, ribs, upper and lower hub, and stainless steel hardware.
5 Year Limited Warranty
• Frame finishes, including powder coated.
• Lift system components.
Fabric
10 Year Limited Warranty includes the Sunbrella awning & marine grade Fabric
Collection. Visit www.sunbrella.com/warranty for more details. Note: Sunbrella
Awning/Marine fabric is treated with a finish which gives the fabric its water
repellency and a firmer hand which helps in the sewing and fabrication of the
products. Mark-off/Crazing may appear as white scuff marks or thin white lines on
the fabric which will normally diminish or go away with normal weathering and will
not affect the overall performance of the product.
5 Year Limited Warranty applies to Glen Raven FIRESIST® and Sunbrella® furniture
grade, Outdura® furniture grade and O'bravia® awning grade fabrics.
What Is NOT Covered: Failure caused by unreasonable or abusive use, or failure
caused by neglect of reasonable and necessary care, and any modification to
product are not covered by this warranty. We will only warranty products which
are properly secured to an adequate base or mounting system and adhere to our
required base weight minimums. Additionally, acts of nature (including but not
limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty.
This warranty covers return freight of any warranted product only for the first year.
This warranty gives you specific legal rights and you may have other rights which
vary from state to state. If the powder coat finish flakes, bubbles, peels or loses
color; Shademaker will re-finish or replace the defective bases at its discretion.
Closeout and promotional items sold by the dealer as is are not covered by this
warranty. Labor charges are not covered under this limited warranty. Normal wear
and tear is not covered under this limited warranty.
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