Solving Problems
LCD Screen Gets Dark
The printer is in sleep mode.
Solutions
Press any button on the control panel to return the LCD screen to its former state.
Operation Sounds Are Loud
Quiet Mode is disabled on the printer.
Solutions
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Control panel
Select
on the home screen, and then enable Quiet Mode.
❏ Windows
Enable Quiet Mode on the printer driver's Main tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Enable the Quiet
Mode setting.
The Date and Time Are Incorrect
Error occurred in power supply.
Solutions
After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may
show the wrong time. Set the date and the time correctly in Settings > Printer Setup > Date/Time
Settings on the control panel.
The Root Certificate Needs to be Updated
The root certificate has expired.
Solutions
Run Web Config, and then update the root certificate.
"Application for Configuring Printer Operations (Web Config)" on page 210
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Cannot Perform Manual 2-sided Printing (Windows)
EPSON Status Monitor 3 is disabled.
Solutions
On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status
Monitor 3.
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Cannot Operate the Printer as Expected
>
Operations are Slow
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