Epson ET-4700 Series User Manual
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Epson ET-4700 Series User Manual

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User's Guide
NPD6002-02 EN

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  • Page 1 User's Guide NPD6002-02 EN...

  • Page 2: Table Of Contents

    Menu Options for Network Settings..61 devices) using Wi-Fi Direct....22 Menu Options for Epson Connect Services..62 Connecting to Android Devices using Wi-Fi Menu Options for Google Cloud Print Services.
  • Page 3 Faxes (Using Fax Setting Wizard)....69 Using Epson iPrint..... . 104 Making Settings Individually for Printer's Fax Using Epson Print Enabler.
  • Page 4 Checking for New Faxes (Mac OS)..138 Images (Epson Scan 2)..... 157 Using Other Faxing Features.
  • Page 5 User's Guide Contents Removing Jammed Paper from the ADF..172 An Image of the Reverse Side of the Original Appears in the Copied Image....190 Paper Does Not Feed Correctly.
  • Page 6 Where to Get Help......214 Technical Support Web Site....214 Contacting Epson Support....215...

  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 9: Marks And Symbols

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏...

  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 12: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

  • Page 13: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ Be careful not to trap your fingers when closing the document cover. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer.

  • Page 14: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF output tray Holds originals ejected from the ADF.
  • Page 15 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Indicates the printer's status and allows you to make print settings. Inner cover Open when removing jammed paper inside the printer. Ink tank unit Contains the ink tanks.

  • Page 16: Control Panel

    User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable to connect with a computer. AC inlet Connects the power cord. EXT. port Connects external phone devices. LINE port Connects a phone line. Related Information “Control Panel”...

  • Page 17: Guide To The Lcd Screen

    User's Guide Printer Basics Displays the solutions when you are in trouble. u d l r Use the buttons to select a menu, and then ppress the OK button to enter the selected menu. Stops the current operation. Enters numbers, characters, and symbols. Clears number settings such as the number of copies.

  • Page 18: Entering Characters

    User's Guide Printer Basics Icons that show the network status are displayed. The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network. Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection.
  • Page 19 User's Guide Printer Basics The following is the screen for entering the password for your Wi-Fi network. The displayed screen varies depending on the setting items. Butoons Descriptions Switches the character type. ABC: Uppercase characters abc: Lowercase characters 123: Numbers and symbols Deletes a character to the left (backspace).

  • Page 20: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 21: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 22: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
  • Page 23 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 24 User's Guide Network Settings Scroll the screen on the printer's control panel to display the QR code. 6. On your iPhone or iPad, start the standard Camera app, and then scan the QR code displayed on the printer's control panel. Use the Camera app for iOS 11 or later.
  • Page 25 9. On the printer's control panel, press the OK button. 10. On the iPhone or iPad, start Epson iPrint. 11. On the Epson iPrint screen, tap Printer is not selected.. 12. Select the printer that you want to connect to.

  • Page 26: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 27 5. Select Android. 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 28: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    User's Guide Network Settings Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See "Related Information" below for connecting. 9. When the device connection approval screen is displayed, select Approve. 10.
  • Page 29 User's Guide Network Settings 5. Select Other OS Devices. The Network Name and Password for Wi-Fi Direct for the printer are displayed.
  • Page 30 6. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 7. On the printer's control panel, press the OK button. 8. On the smart device, start Epson iPrint.

  • Page 31: Making Wi-Fi Settings From The Printer

    User's Guide Network Settings 9. On the Epson iPrint screen, tap Printer is not selected.. 10. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 11. On the printer's control panel, press the OK button.

  • Page 32: Making Wi-Fi Settings By Entering The Ssid And Password

    User's Guide Network Settings Related Information “Making Wi-Fi Settings by Entering the SSID and Password” on page 32 & “Making Wi-Fi Settings by Push Button Setup” on page 33 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 34 &...

  • Page 33: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 7. When you have setup finished, and then press the button. Note: If you fail to connect, load paper, and then press the button to print a network connection report. Related Information “Entering Characters” on page 18 &...

  • Page 34: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 34 & “When You Cannot Make Network Settings” on page 180 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an wireless router by using a PIN code. You can use this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup).

  • Page 35: Network Icon

    User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Guide to the LCD Screen” on page 17 & Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router.
  • Page 36 User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Related Information “E-1” on page 37 &...
  • Page 37 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 38 User's Guide Network Settings Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏...
  • Page 39 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 40 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 41: Printing A Network Status Sheet

    User's Guide Network Settings Related Information “Printing a Network Status Sheet” on page 41 & “Connecting to a Computer” on page 21 & Message on the Network Environment Message Solution *Multiple network names (SSID) that The same SSID may be set on several wireless router. Check the settings on match your entered network name (SSID) the wireless router, and change the SSID.

  • Page 42: Replacing Or Adding New Wireless Routers

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 43: Changing The Network Connection To Ethernet From The Control Panel

    User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Connect the printer to a router using an Ethernet cable. 2.

  • Page 44: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings 5. Press the button to display the setting screen. 6. Select the menu item that you want to change. You can select the following menu items. ❏ Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 45: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    User's Guide Network Settings Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device. This section explains how to disable all connections.

  • Page 46: Preparing The Printer

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
  • Page 47 Size Loading Manual 2-Sided Border Capacity Printing less (Sheets) Printin Epson Ultra Glossy Photo A4, 13×18 cm (5×7 in.) Paper ✓ 10×15 cm (4×6 in.) Epson Premium Glossy Photo A4, 13×18 cm (5×7 in.) Paper ✓ 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)
  • Page 48 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 49: Loading Paper In The Rear Paper Feed

    User's Guide Preparing the Printer Loading Paper in the Rear Paper Feed 1. Pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏...
  • Page 50 User's Guide Preparing the Printer ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. 4.

  • Page 51: Loading Envelopes And Precautions

    User's Guide Preparing the Printer “Loading Long Papers” on page 51 & Loading Envelopes and Precautions Loading envelopes short edge first at the center with the flap facing down, and slide the edge guides to the edges of the envelopes. ❏...

  • Page 52: List Of Paper Type

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 53: Placing Originals On The Adf

    User's Guide Preparing the Printer ❏ Originals that have stickers or labels stuck to them ❏ Originals that are cut irregularly or not right angled ❏ Originals that are bound ❏ OHPs, thermal transfer paper, or carbon backs Placing Originals on the ADF 1.

  • Page 54: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Portrait originals: Select Portrait on the control panel as described below. Multi-Page >...
  • Page 55 User's Guide Preparing the Printer 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 56: Managing Contacts

    User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.

  • Page 57: Register Contacts On A Computer

    User's Guide Preparing the Printer 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Contacts Manager. 3. Do one of the following. ❏ To register a new group of contacts, select Add Group, and then select the registry number. ❏...

  • Page 58: Menu Options For Settings

    User's Guide Preparing the Printer Items Settings and Explanation Fax Number Enter between 1 and 64 characters using 0-9 - * # and space. Fax Speed Select a communication speed for a destination. Registering Destinations as a Group 1. Access Web Config. 2.

  • Page 59: Menu Options For Printer Setup

    User's Guide Preparing the Printer Power Cleaning: Select this feature to replace all of the ink inside the ink tubes. More ink is consumed than in usual cleaning. See the "Related Information" below for details on using this feature. Print Head Alignment: Select this feature to adjust the print head to improve print quality.
  • Page 60 User's Guide Preparing the Printer Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint. Sound: Adjust the volume.

  • Page 61: Menu Options For Network Settings

    User's Guide Preparing the Printer Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.

  • Page 62: Menu Options For Epson Connect Services

    Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Network Service” on page 166 &...

  • Page 63: Menu Options For Contacts Manager

    User's Guide Preparing the Printer Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Add Entry: Register the entry to be used for faxes in contacts. Add Group: Register the entry for group faxes in contacts. Edit: Edit the entries and groups registered in contacts.

  • Page 64: Menu Options For Print Counter

    User's Guide Preparing the Printer Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints including items such as the status sheet from the time you purchased the printer.

  • Page 65: Saving Power - Control Panel

    User's Guide Preparing the Printer Saving Power - Control Panel 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Printer Setup. 3. Do one of the following. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.

  • Page 66: Fax Settings

    User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.

  • Page 67: Connecting The Printer To A Phone Line

    User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.

  • Page 68: Connecting Your Phone Device To The Printer

    User's Guide Fax Settings Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.

  • Page 69: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)

    User's Guide Fax Settings 3. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Pick up the handset. A connection has been established when the message to press to start sending or receiving a fax is displayed on the screen.
  • Page 70 User's Guide Fax Settings 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2.

  • Page 71: Making Settings Individually For Printer's Fax Features

    User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN.
  • Page 72 User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, press the # button to select receiving a fax, and then select .

  • Page 73: Making Settings When You Connect An External Phone Device

    User's Guide Fax Settings Related Information “Making Settings to Use an Answering Machine” on page 73 & “Usage of Manual Mode” on page 72 & Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.

  • Page 74: Making Settings For Blocking Junk Faxes

    User's Guide Fax Settings Related Information “Usage of Manual Mode” on page 72 & “Basic Settings Menu” on page 76 & Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 75: Menu Options For Fax Settings

    User's Guide Fax Settings Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1. Select Settings on the home screen on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 76: Fax Setting Wizard

    User's Guide Fax Settings Fax Setting Wizard You can find the menu on the printer's control panel below: Settings > Fax Settings > Fax Setting Wizard Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)”...

  • Page 77: Receive Settings Menu

    User's Guide Fax Settings Item Description If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.

  • Page 78: Report Settings Menu

    User's Guide Fax Settings Item Description Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on A5 size paper. This setting is applied when A5 size is set in Settings > Printer Setup > Paper Source Settings >...

  • Page 79: Menu Options For User Default Settings

    User's Guide Fax Settings Settings > Fax Settings > Security Settings Item Description Direct Dialing Selecting On disables manual entry of the recipient's fax numbers allowing the operator to Restrictions select recipients only from the contacts list or sent history. Selecting Enter Twice requires the operator to enter the fax number again when the number was manually entered.

  • Page 80: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 81 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 82: Printing On 2-Sides

    “Available Paper and Capacities” on page 46 & Print Settings 2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 83: Printing Several Pages On One Sheet

    User's Guide Printing “Main Tab” on page 96 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Note: This feature is not available for borderless printing.

  • Page 84: Printing A Reduced Or Enlarged Document

    User's Guide Printing Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics” on page 80 & “Main Tab” on page 96 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 85: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
  • Page 86 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 87 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 88 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 89 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 90 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 91: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 92: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 80 & “More Options Tab” on page 96 & Printing a Watermark You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark. Note: This feature is not available with borderless printing.

  • Page 93: Printing Using The Color Universal Print Feature

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

  • Page 94: Adjusting The Print Color

    User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

  • Page 95: Printing Clear Bar Codes

    User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏...
  • Page 96 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
  • Page 97 Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.

  • Page 98: Printing From The Printer Driver On Mac Os

    User's Guide Printing Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website. Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application.

  • Page 99: Printing Several Pages On One Sheet

    User's Guide Printing Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 100: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information “Printing Basics”...

  • Page 101: Adjusting The Print Color

    You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.

  • Page 102: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 103: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.

  • Page 104: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 105: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 106: Using Airprint

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 107: Canceling The Ongoing Job

    User's Guide Printing Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 108: Copying

    User's Guide Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. Note: When originals are placed in the ADF, ADF is displayed on the control panel. When you start copying, originals are copied from the ADF even if there is an original on the scanner glass. 3.

  • Page 109: Copying Multiple Originals Onto One Sheet

    User's Guide Copying Copying Multiple Originals onto One Sheet 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the button.
  • Page 110 User's Guide Copying ❏ Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

  • Page 111: Scanning

    You can send scanned images from the printer's control panel to the following destinations. To Computer (JPEG)/To Computer (PDF)/To Computer (Email)/To Computer (Custom) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 112 4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.
  • Page 113 User's Guide Scanning 3. Click Make Job Settings.
  • Page 114 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 115: Scanning To A Computer (Wsd)

    User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista.
  • Page 116 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...

  • Page 117: Scanning From A Computer

    Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 118 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
  • Page 119 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...

  • Page 120: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 121 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 122: Faxing

    User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏...
  • Page 123 User's Guide Faxing 2. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients. However, a color fax can only be sent to one recipient at a time.

  • Page 124: Various Ways Of Sending Faxes

    User's Guide Faxing Related Information “Managing Contacts” on page 56 & “Placing Originals” on page 52 & “Menu Options for Faxing” on page 129 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
  • Page 125 User's Guide Faxing Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
  • Page 126 User's Guide Faxing 5. Press the button until return to Fax screen, and then press the button. 6. When sending is complete, remove the originals. Note: You can cancel faxing from the Fax screen. Related Information “Placing Originals” on page 52 &...

  • Page 127: Receiving Faxes On The Printer

    User's Guide Faxing Receiving Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard, you can receive faxes. There are two ways of receiving faxes. ❏ Receiving an incoming fax ❏...

  • Page 128: Receiving Faxes By Making A Phone Call

    User's Guide Faxing Receiving Faxes With an External Phone Device A printer with an external phone device works as follows. ❏ When the answering machine answers within the number of rings set in Rings to Answer: - If the ringing is for a fax: The printer automatically switches to receive faxes. - If the ringing is for a voice call;...

  • Page 129: Menu Options For Faxing

    User's Guide Faxing Related Information “Receiving Faxes by Polling (Polling Receive)” on page 129 & Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service.

  • Page 130: Scan Settings

    User's Guide Faxing Menu You can select the following menus. ❏ Scan Settings ❏ Fax Send Settings ❏ More ❏ Contacts Manager See "Related Information" below for more details. Send Fax Press the button to send the fax. Related Information “Scan Settings”...

  • Page 131: More

    User's Guide Faxing Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature.

  • Page 132: Contacts Manager

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 133 User's Guide Faxing 2. Click Print from the File menu. The application’s Print window appears. 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more. ❏...
  • Page 134 User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab.

  • Page 135: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.

  • Page 136: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...

  • Page 137: Canceling The Feature That Saves Incoming Faxes To The Computer

    User's Guide Faxing Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings. Related Information “Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 75 &...

  • Page 138: Checking For New Faxes (Mac Os)

    User's Guide Faxing 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now.

  • Page 139: Using Other Faxing Features

    User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.

  • Page 140: Refilling Ink

    2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Ink Levels - Mac OS 1.

  • Page 141: Ink Bottle Handling Precautions

    Refilling Ink Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 142: Refilling The Ink Tanks

    ❏ To obtain optimum printing results, refill the ink tanks to the upper line at least once every year. ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 143 User's Guide Refilling Ink Important: Epson recommends the use of genuine Epson ink bottles. 1. Select Maintenance on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Reset Ink Level.
  • Page 144 User's Guide Refilling Ink 7. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 8.
  • Page 145 User's Guide Refilling Ink 9. Insert the top of the ink bottle securely into the filling port of the tank to refill the tank with ink. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line.
  • Page 146 User's Guide Refilling Ink Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 11. Close the ink tank cover firmly and then press the button. 12. Select the color of the ink you refilled up to the upper line. 13.

  • Page 147: Maintaining The Printer

    If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 148: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 5. Examine the printed pattern. ❏ If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Select No to close the nozzle check feature. No further steps are necessary. ❏...

  • Page 149: Running Power Cleaning

    This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement. Note: When the ink levels are insufficient for Power Cleaning, you cannot run this feature.

  • Page 150: Running Power Cleaning - Windows

    User's Guide Maintaining the Printer 3. Follow the on-screen instructions to run the Power Cleaning feature. Note: If you cannot run this feature, solve the problems that are displayed on the screen. Next, follow this procedure from step 1 to run this feature again. 4.

  • Page 151: Aligning The Print Head - Control Panel

    User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Select Maintenance on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Print Head Alignment. 3.
  • Page 152 User's Guide Maintaining the Printer Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏...

  • Page 153: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...

  • Page 154: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 155: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 49 & Checking the Total Number of Pages Fed Through the Printer - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information “Accessing the Printer Driver”...

  • Page 156: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 157: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 158: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 159: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS Go >...

  • Page 160: Application For Sending Faxes (Pc-Fax Driver)

    Application for Printing Images (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.

  • Page 161: Application For Printing Web Pages (E-Web Print)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Easy Photo Scan. Starting on Mac OS...

  • Page 162: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 163: Installing The Latest Applications

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 164: Updating The Printer's Firmware Using The Control Panel

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 162 &...

  • Page 165: Uninstalling Applications - Windows

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 166: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 167: Solving Problems

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. However, non-printing features such as scanning are available.

  • Page 168: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 169: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 162 & “Installing the Latest Applications” on page 163 &...

  • Page 170: Removing Jammed Paper From Inside The Printer

    User's Guide Solving Problems Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1.
  • Page 171 User's Guide Solving Problems Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction. 4. Close the inner cover. 5. Close the control panel.

  • Page 172: Removing Jammed Paper From The Adf

    User's Guide Solving Problems Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper. 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged.

  • Page 173: Paper Does Not Feed Correctly

    User's Guide Solving Problems 4. Remove the jammed paper. 5. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 174: Paper Feeds At A Slant

    User's Guide Solving Problems ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information “Removing Jammed Paper” on page 169 & “Loading Paper in the Rear Paper Feed” on page 49 &...

  • Page 175: Power And Control Panel Problems

    User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.

  • Page 176: Checking The Connection (Network)

    User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer.

  • Page 177: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 178 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 179: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 180: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
  • Page 181 User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 182: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 182 & “Checking the SSID for the Computer” on page 182 & Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config. Related Information “Printing a Network Connection Report”...

  • Page 183: Ethernet Connection Becomes Unstable

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Ethernet Connection Becomes Unstable When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using.

  • Page 184: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13. If you disabled IEEE802.3az for the computer in step 2, enable it. 14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem.

  • Page 185: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 186: Print Quality Is Poor

    ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

  • Page 187: Paper Is Smeared Or Scuffed

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 188: Images Or Photos Are Printed In Unexpected Colors

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 189: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “Loading Paper in the Rear Paper Feed” on page 49 & “Placing Originals on the Scanner Glass” on page 54 &...

  • Page 190: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    User's Guide Solving Problems Related Information “Cleaning the Paper Path for Ink Smears” on page 151 & “Cleaning the Scanner Glass” on page 153 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. An Image of the Reverse Side of the Original Appears in the Copied Image ❏...

  • Page 191: Printing Or Copying Slows Down Dramatically During Continuous Operation

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 192: Cannot Start Scanning When Using The Control Panel

    “Installing the Latest Applications” on page 163 & Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...

  • Page 193: Straight Lines Appear When Scanning From Adf

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 194: Cannot Scan The Correct Area On The Scanner Glass

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 195: Cannot Solve Problems In The Scanned Image

    User's Guide Solving Problems Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2.

  • Page 196: Scanning Stops When Scanning To Pdf/Multi-Tiff

    Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 197: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 198: Cannot Send Faxes To A Specific Recipient

    User's Guide Solving Problems Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error.

  • Page 199: Sent Fax Quality Is Poor

    User's Guide Solving Problems Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Density setting on the control panel. ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting.

  • Page 200: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes

    User's Guide Solving Problems Related Information “Checking the Printer Status” on page 167 & “Removing Jammed Paper” on page 169 & Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.

  • Page 201: Operation Sounds Are Loud

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.

  • Page 202: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 203: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...

  • Page 204: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 205: Wi-Fi Specifications

    Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...

  • Page 206: Security Protocol

    User's Guide Appendix The connected device should comply with IEEE802.3az standards. IEEE802.3az is disabled by default. See "Related Information" to enable this setting. Related Information “Enabling Energy Efficient Ethernet” on page 43 & Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later...

  • Page 207: Environmental Specifications

    Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 208: Regulatory Information

    Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 209: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 210: Transporting And Storing The Printer

    User's Guide Appendix ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law.
  • Page 211 User's Guide Appendix Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 212 User's Guide Appendix 6. Make sure to install the cap onto the ink tank securely. 7. Close the Ink Tank Cover securely. 8. Prepare to pack the printer as shown below. 9. Place the printer in the plastic bag and fold it closed. 10.

  • Page 213: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 214: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 215: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 216 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 217 User's Guide Appendix can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem.
  • Page 218 Appendix Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 219 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 220 User's Guide Appendix ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383...
  • Page 221 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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L5190 series

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