ProSoft Technology RadioLinx RLX-IFH E Series User Manual
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ProSoft Technology RadioLinx RLX-IFH E Series User Manual

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RLX-IFHE
RadioLinx Industrial Wireless
®
RadioLinx
Industrial Frequency
Hopping Ethernet Radios
November 19, 2013
USER MANUAL

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Summary of Contents for ProSoft Technology RadioLinx RLX-IFH E Series

  • Page 1 RLX-IFHE RadioLinx Industrial Wireless ® RadioLinx Industrial Frequency Hopping Ethernet Radios November 19, 2013 USER MANUAL...

  • Page 2: Your Feedback Please

    ® ProSoft Technology Product Documentation In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments. User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD-ROM in ® Adobe Acrobat Reader file format (.PDFs).

  • Page 3: Important Safety Information

    Important Safety Information The following Information and warnings pertaining to the radio module must be heeded. WARNING – EXPLOSION HAZARD – DO NOT REPLACE ANTENNAS UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS. "THIS DEVICE CONTAINS A TRANSMITTER MODULE, FCC ID: . PLEASE SEE FCC ID LABEL ON BACK OF DEVICE."...

  • Page 4: Antenna Spacing Requirements For User Safety

    RadioLinx IFHE: COMPLIANCE STATEMENT The ProSoft Technology, RadioLinx devices comply with Part 15 of the FCC Rules as well as Industry Canada Rules. Operation is subject to the following two conditions: ...

  • Page 5: Agency Approvals & Certifications

    Agency Approvals & Certifications Wireless Approvals Visit our web site at www.prosoft-technology.com for current wireless approval information. Hazardous Locations ANSI/ISA ATEX UL/cUL; Class 1, Div 2 Ordinary Locations CSA/CB FCC/IC ETSI Agency Approvals & Certifications Wireless Approvals Visit our website at www.prosoft-technology.com for current wireless approval information.

  • Page 7: Table Of Contents

    1.9.2 Viewing Signal Strength ..................51 1.9.3 Getting Radio Status ....................52 Installing the Radios Radio Hardware ...................... 56 2.1.1 Radio power requirements ..................56 2.1.2 Connecting antennas ....................56 ProSoft Technology, Inc. Page 7 of 109 November 19, 2013...
  • Page 8 Limitation of Remedies ** ..................106 5.2.7 Time Limit for Bringing Suit ................... 106 5.2.8 No Other Warranties ..................... 106 5.2.9 Allocation of Risks ....................106 5.2.10 Controlling Law and Severability ................106 Page 8 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 9 RLX-IFHE ♦ RadioLinx Industrial Wireless Contents RadioLinx® Industrial Frequency Hopping Ethernet Radios User Manual Index ProSoft Technology, Inc. Page 9 of 109 November 19, 2013...
  • Page 10 Contents RLX-IFHE ♦ RadioLinx Industrial Wireless User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios Page 10 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 11: Guide To The Rlx-Ifhe User Manual

    Product the Functional Overview. Specifications (page Antenna Selection Glossary Support, Service, and Support, Service This section contains Support, Service and Warranty and Warranty (page Warranty information. Index Index of chapters. ProSoft Technology, Inc. Page 11 of 109 November 19, 2013...
  • Page 12 Guide to the RLX-IFHE User Manual RLX-IFHE ♦ RadioLinx Industrial Wireless User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios Page 12 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 13: Start Here

    RLX-IFH9E radios are quickly and easily configured using the included, graphical ControlScape software. An OPC server software is also included and allows users to monitor radio network health with any OPC client based HMI software. ProSoft Technology, Inc. Page 13 of 109 November 19, 2013...
  • Page 14 Up to 100% RH, without condensation Vibration IEC 60068-2-6 (20g, 3-Axis) Shock IEC 60068-2-27 (5g, 10 Hz to 150 Hz) External Power 9 Vdc to 24 Vdc Power Consumption 12 W peak Page 14 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 15: Product Specifications - Rlx-Ifh24E

    Up to100% RH, with no condensation Vibration IEC 60068-2-6 (20g, 3-axis) Shock IEC 60068-2-27 (5g, 10 Hz to 150 Hz) External Power 9 Vdc to 24 Vdc Power Consumption 12 W peak ProSoft Technology, Inc. Page 15 of 109 November 19, 2013...

  • Page 16: Package Contents

    Set ProSoft Solutions CD Contains sample programs, utilities and documentation for the RLX-IFHE module. If any of these components are missing, please contact ProSoft Technology Support for replacement parts. Page 16 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 17: System Requirements

    Dynamic IP address for your computer  Static IP address, Subnet Mask and Gateway address for each RadioLinx device you plan to install. Obtain this information from your system administrator. ProSoft Technology, Inc. Page 17 of 109 November 19, 2013...

  • Page 18: Installing Controlscape Fh Configuration Software

    When the installation finishes, you may be prompted to restart your computer if certain files were in use during installation. The updated files will be installed during the restart process. Page 18 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 19: Planning The Network

    As part of your planning, you may need to conduct a site survey. ProSoft Technology can perform this survey, you can do it yourself, or you can hire a surveyor. ProSoft Technology, Inc. Page 19 of 109 November 19, 2013...

  • Page 20: Installation Questions

    Is there a Line of Sight between them? Selected the appropriate antennas for your network? What type of network protocols do you need to support? What type of cable connections do your network devices require? Page 20 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 21: Prosoft Wireless Designer

     Scan the network on demand  Save and load network snapshots  Upload and download configuration files to/from radio devices  Upgrade Radio firmware ProSoft Technology, Inc. Page 21 of 109 November 19, 2013...
  • Page 22 It is highly recommended for all platforms that you upgrade to the latest Windows Service Pack and install all critical updates available from Microsoft to ensure the best compatibility and security. Page 22 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 23: Configuring The Radios

    To start ControlScape Click the Start button, and then choose Programs In the Programs menu, navigate to the ProSoft Technology folder, and then choose RadioLinx ControlScape FH. Allow a few moments for the program to load. When the program has finished loading, you will see a screen like this: ProSoft Technology, Inc.

  • Page 24: Set Up The Network

    The items on this dialog box depend on what type of radio you select. The following example shows a RadioLinx IFHE (Industrial Frequency Hopping Ethernet) radio. Page 24 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 25 E2E - Everyone to Everyone (page 28)  PTP - Point to Point (page 30)  SSE - Smart Switched Ethernet (page 33) Note: There is only one Master radio for each network. ProSoft Technology, Inc. Page 25 of 109 November 19, 2013...
  • Page 26 The last line specifies the OID number series. radioConfig is the higher level OID to which radioOperationMode belongs. 2 is the number for this OID within the radioConfig group. The radioConfig group is described in a different entry. Page 26 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 27 In the following illustration, the master radio is configured to broadcast to both radios. Each remote radio is configured to send data back to the master. ProSoft Technology, Inc. Page 27 of 109 November 19, 2013...
  • Page 28 RTU, DF1 or Modbus TCP/IP. Communications from remote radios is directed back to master radio. Master radio broadcasts to all other radios. In the following illustration, the Master radio is configured to broadcast data to Radios 2, 3 and 4. Page 28 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 29 Master. Note that this mode is very bandwidth-intensive, because all data is transmitted to all radios. In the following illustration, each radio broadcasts to all the other radios. ProSoft Technology, Inc. Page 29 of 109 November 19, 2013...
  • Page 30 In the network shown below, the Master Radio and Radio 4 transfer data between each other. Radios 2 and 3 only act as bridges to get the data between them. Page 30 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 31 TCP socket connection with the serial server while simulating a PC COM port to the HMI application. Click the Radio Configuration button on the Radio Configuration dialog box to configure encapsulation settings. ProSoft Technology, Inc. Page 31 of 109 November 19, 2013...
  • Page 32  UDP Multipoint-to-Multipoint - UDP is the standard method for encapsulation. UDP multipoint allows this device to send data to and receive data from many devices. Page 32 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 33 Network Type drop down box. This will require reconfiguration of radio in the network and cannot be reversed to return to any of the obsolete network types once the network file is saved. ProSoft Technology, Inc. Page 33 of 109 November 19, 2013...

  • Page 34: General Radio Configuration

     select the icon of the radio to be configured by selecting it with a single left-click of the mouse and then choose the following menu items: Properties / Radio Page 34 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 35: Set Up The Master Radio

    Every radio network requires one Master radio, and one or more Remote radios. When you create a new network, ControlScape FH automatically populates the network with a pair of radios, as shown in the following illustration. ProSoft Technology, Inc. Page 35 of 109 November 19, 2013...
  • Page 36 This information is normally available in the user manuals for the device. Page 36 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 37 Click the Advanced button to make these additional options visible. When you have finished making your selections, click OK to save the radio configuration. ProSoft Technology, Inc. Page 37 of 109 November 19, 2013...
  • Page 38 When the radio is powered up, it will go through a brief self-test during which the LEDs on the front of the radio will illuminate. The Power/Status LED should be green, meaning that the radio has power. Page 38 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 39 When the configuration has been transferred successfully, ControlScape FH will update the Radio Configuration dialog box with information retrieved from the radio, including the radio’s Serial Number and Last Date Configured. ProSoft Technology, Inc. Page 39 of 109 November 19, 2013...

  • Page 40: Adding Remote Radios

    Move (click and drag) the additional Remote radio icon off the Master Radio icon. Continue on to Graphically Define the RF Link (page 43) to define the communication links between radios. Page 40 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 41: Add Repeaters

    The remote radio has only one link point located on the left side of the radio. As with all new radios, it will show the radio needs to be updated. ProSoft Technology, Inc. Page 41 of 109 November 19, 2013...
  • Page 42 Important: The items on this dialog box depend on what type of radio you select. The example in this topic shows a RadioLinx IFHE (Industrial Frequency Hopping Ethernet) radio. Refer to the user manual for your radio for an explanation of each configuration item. Page 42 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 43: Graphically Defining The Rf Link

    RF communication link. After the mouse button is released an arrowhead will appear at the end of the graphical link line at the Remote radio's link point. ProSoft Technology, Inc. Page 43 of 109 November 19, 2013...
  • Page 44 Press the Delete key to remove the graphical link line between the radios. Now a repeater could be added between the two radios or the radios could be connected to other radios. Page 44 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 45: Saving The Network Configuration

    Select:  Save Notes: DO NOT change the default directory. The ControlScape FH Setup/Diagnostic Application uses the default directory to maintain network- related data. The Network’s Definition can be printed. ProSoft Technology, Inc. Page 45 of 109 November 19, 2013...

  • Page 46: Transfer The Configuration To The Remote Radios

    When the configuration has been transferred successfully, ControlScape FH will update the Radio Configuration dialog box with information retrieved from the radio, including the radio’s Serial Number and Last Date Configured. Page 46 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 47 Reconfiguring a Remote Radio To reconfigure the Remote radio(s), click the Configure Radio button on the Radio Configuration dialog box. Repeat these steps for each Remote radio on your network. ProSoft Technology, Inc. Page 47 of 109 November 19, 2013...

  • Page 48: Planning The Physical Installation

    A good network installation plan includes time and resources for performance testing and installation changes. Test the installation plan (page 49) before the network installation is complete. Page 48 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 49: Testing The Network Installation Plan

    Note: See When to Re-Configure Radios (page 47) to ensure all radios are updated. ProSoft Technology, Inc. Page 49 of 109 November 19, 2013...

  • Page 50: Verifying Communication

    The colored lines indicate the signal strength of each radio, see Viewing Signal Strength. If any of the communication links show red dashed lines see Broken Links in a Radio Network (page 76). Page 50 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 51: Viewing Signal Strength

    Status dialog box. This dialog box shows information about the radio, including serial number, hardware and firmware information, and signal strength. The appearance of this dialog box depends on the radio model and type. ProSoft Technology, Inc. Page 51 of 109 November 19, 2013...

  • Page 52: Getting Radio Status

    Menu, select:  Diagnostic Radio The Radio Parameters dialog box appears. Click the Get Data button to receive data. The following illustration shows the Ethernet Radio Parameters dialog BEFORE getting data Page 52 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 53 RadioLinx® Industrial Frequency Hopping Ethernet Radios User Manual The following illustration shows the Radio Parameters dialog AFTER getting data Click the Close button to close the Radio Parameters dialog box. ProSoft Technology, Inc. Page 53 of 109 November 19, 2013...
  • Page 54 Start Here RLX-IFHE ♦ RadioLinx Industrial Wireless User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios Page 54 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 55: Installing The Radios

    The Diagnostic view shows a diagram of the network’s wireless connections. Use this view to see whether all the radios are linked. Refer to Improve Signal Quality (page 57) for more information on overcoming poor connectivity. ProSoft Technology, Inc. Page 55 of 109 November 19, 2013...

  • Page 56: Radio Hardware

    Important: If the radio is to be used in a hazardous location, the radio must be mounted in an enclosure approved for hazardous locations. The radio requires a separate cable connection to the SMA connector that leads to an internal antenna. Page 56 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 57 Select a new location for the radio and/or its antenna.  Decrease the length of the antenna cable.  Determine and resolve sources of interfering electrical noise.  Add a repeater between radios that are not communicating. ProSoft Technology, Inc. Page 57 of 109 November 19, 2013...

  • Page 58: Connecting The Radio To A Network Device

    An IP address of 192.168.15.4 is on the Network 192.168.15; and the Device ID is 4.  An IP address of 10.120.22.75 is on the Network 10 and the Device ID is120.22.75. Page 58 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 59 3 Tx+ 1 Rx+ 1 Tx+ 2 Rx- 6 Tx- 2 Rx- 2 Tx- 3 Tx+ 1 Rx+ 3 Tx+ 3 Rx+ 6 Tx- 2 Rx- 6 Tx- 6 Rx- ProSoft Technology, Inc. Page 59 of 109 November 19, 2013...
  • Page 60 Pin 7 / 4 This line informs the modem that the UART is ready to (RTS) exchange data. Ring Indicator (RI) Pin 9 / 22 Goes active when modem detects a ringing signal Page 60 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 61 Full-duplex mode utilizes two pairs of wires and the data can be transferred in both directions simultaneously. Radio RS-485 Cable Specification ProSoft Technology, Inc. Page 61 of 109 November 19, 2013...
  • Page 62 The following shows the wiring of the straight-through DB-9 serial cable used to connect:  A radio to a PLC, PC, or other DTE device  A radio to another DCE device Straight-through Serial Cable Page 62 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 63 (control and monitoring of modem signal lines) depends on the requirements of the networked device. If no hardware handshaking will be used, the cable to connect to the port is as shown below: ProSoft Technology, Inc. Page 63 of 109 November 19, 2013...
  • Page 64 RS-232: Null Modem Connection (Hardware Handshaking) This type of connection is used when the device connected to the radio requires hardware handshaking (control and monitoring of modem signal lines). Page 64 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 65 Note: If the serial device is configured with to use the CTS line, then a jumper is required between the RTS and the CTS line on the radio connection. RS-422 ProSoft Technology, Inc. Page 65 of 109 November 19, 2013...
  • Page 66 Installing the Radios RLX-IFHE ♦ RadioLinx Industrial Wireless User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios Page 66 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 67: Diagnostics And Troubleshooting

    LED Status Indicators ................69  Sources of Interference ................. 70  Troubleshooting ControlScape FH Error Messages ......74  Troubleshooting Missing Radios ............76  RadioLinx OPC Server ................77 ProSoft Technology, Inc. Page 67 of 109 November 19, 2013...

  • Page 68: Diagnostics Overview

    The information obtained from the diagnostics function can be used to:  optimize network function  determine the source of failed communication Page 68 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 69: Led Status Indicators

    When the repeater or remote is linked, the LEDs will illuminate from bottom to top, with a blinking LED meaning a median signal strength between the lower LED and the blinking LED. ProSoft Technology, Inc. Page 69 of 109 November 19, 2013...

  • Page 70: Sources Of Interference

    3.3.1 Changing a Network's Channel To modify the Network Channel an existing network, select:  Properties Radio Network The Networks Properties dialog box will then display. Page 70 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 71: Viewing Radio Channel Noise Level

    10dB of a link's RSSI, the radio may be unable to distinguish between wanted and unwanted signals. ProSoft Technology, Inc. Page 71 of 109 November 19, 2013...
  • Page 72 Ethernet network. Scans for radios reachable only over the RF network may not be accurate. Note: Radio network communications are interrupted while the Spectrum Analyzer is active. Normal communication will resume when you close the dialog box. Page 72 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 73: Ifhe Spectrum Analyzer Dialog Box

    Show Mean Value: Displays the average value of the multiple measurements taken on each channel during a scan period.  Show Max Value: Displays the maximum value of the multiple measurements taken on each channel during a scan period. ProSoft Technology, Inc. Page 73 of 109 November 19, 2013...

  • Page 74: Troubleshooting Controlscape Fh Error Messages

    Use a cross-over cable when connecting the Ethernet radio directly to any device that is NOT a switch or a hub (for example, a direct connection to a PC, PLC, or printer). Page 74 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 75: Connection Errors

    (page 58)  Eliminate sources of interference (page 70). If you are still unable to connect to a radio, contact ProSoft Technical Support (page 99) for assistance. ProSoft Technology, Inc. Page 75 of 109 November 19, 2013...

  • Page 76: Troubleshooting Missing Radios

    "Send Data To" field in the Radio Configuration dialog box. Verify that the radio is sending to and receiving from the correct radio ID. If radios do not communicate, investigate some of the sources of interference (page 70). Page 76 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 77: Radiolinx Opc Server

    Windows XP Professional with Service Pack 2 or higher, Windows VISTA, or Windows 2003  Microsoft .NET Framework version 3.0 or higher  300 mHz Pentium processor (or equivalent)  128 megabytes of RAM  300 megabytes of available disk space ProSoft Technology, Inc. Page 77 of 109 November 19, 2013...
  • Page 78 Diagnostics and Troubleshooting RLX-IFHE ♦ RadioLinx Industrial Wireless User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios Page 78 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 79: Reference

    RLX-IFHE ♦ RadioLinx Industrial Wireless Reference RadioLinx® Industrial Frequency Hopping Ethernet Radios User Manual Reference In This Chapter  Antennas ....................80 ProSoft Technology, Inc. Page 79 of 109 November 19, 2013...

  • Page 80: Antennas

    Position directional antennas so they do not point at nearby antennas. Place antennas side by side if they point in the same direction. Place antennas back to back if they point in opposite directions. Page 80 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 81: Antenna Pattern

    For example, doubling one antenna gain has the same effect as doubling the transmitting power. Doubling both antenna gains has the same effect as quadrupling the transmitting power. ProSoft Technology, Inc. Page 81 of 109 November 19, 2013...

  • Page 82: Antenna Polarity

    (connected directly to the radio enclosure). These antennas do not require a ground plane. Articulating antennas and non- articulating antennas work in the same way. An articulating antenna bends at the connection. Page 82 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 83: Collinear Array Antennas

    Typical gain is 5 to 10 dBi. The antenna polarity is linear, or parallel to the length of the antenna. ProSoft Technology, Inc. Page 83 of 109 November 19, 2013...

  • Page 84: Yagi Array Antenna

    6 to 15dBi. The antenna polarity is Linear (parallel to the elements, perpendicular to the boom). Refer to the Antenna Types overview section for other types of approved antennas. Page 84 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 85: Parabolic Reflector Antennas

    Beamwidth and antenna gain vary with the size of the reflector and the antenna construction. Typical gain values are 15 to 30 dBi. The antenna polarity depends on the feed antenna polarization. ProSoft Technology, Inc. Page 85 of 109 November 19, 2013...

  • Page 86: Glossary Of Terms

    Wireless network framework in which devices can communicate directly with one another without using an AP or a connection to a regular network. Advanced Encryption Standard. New standard for encryption adopted by the U.S. government for secure communications. Page 86 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 87 Bits per Second. A measure of data transmission speed across a network or communications channel; bps is the number of bits that can be sent or received per second. ProSoft Technology, Inc. Page 87 of 109 November 19, 2013...
  • Page 88 Internet. Device-to-Device Network (Peer-to-Peer Network) Two or more devices that connect using wireless network devices without the use of a centralized wireless access point. Also known as a peer-to-peer network. Page 88 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 89 Method of scrambling data so that only the intended viewers can decipher and understand it. Electrostatic Discharge. Can cause internal circuit damage to the coprocessor. ESSID Extended Service Set Identifier. A name used to identify a wireless network. ProSoft Technology, Inc. Page 89 of 109 November 19, 2013...
  • Page 90 If one operator is "talking", the other must be "listening" to have successful communication. Page 90 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 91 The graphical point next to a radio icon that represents the connection point for RF communications between radios. An RF connection between two radios is called an RF Link and is represented as a graphical black line between the radio’s link points. ProSoft Technology, Inc. Page 91 of 109 November 19, 2013...
  • Page 92 If a reply is required, the controller will construct the reply message and send it using Modbus protocol. Page 92 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 93 Modbus device. The data is only sent to the single Remote device based on its address. Each Remote radio sends its data only to the Master radio. The Master and Remote radios acknowledge that data was received correctly. ProSoft Technology, Inc. Page 93 of 109 November 19, 2013...
  • Page 94 The distance covered by a wireless network radio device. Depending on the environment and the type of antenna used, Wi-Fi signals can have a range of up to a mile. Page 94 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 95 A television station sends a TV signal but cannot receive responses back from the television sets to which it is transmitting. The TV sets can receive the signal from the TV station but cannot transmit back to the station. ProSoft Technology, Inc. Page 95 of 109 November 19, 2013...
  • Page 96 Class B network (with a subnet mask of 255.255.0.0), the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network. Page 96 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 97 Wi-Fi mark. Wi-Fi CERTIFIED™ The certification standard designating IEEE 802.11-based wireless local area network (WLAN) products that have passed interoperability testing requirements developed and governed by the Wi-Fi alliance. ProSoft Technology, Inc. Page 97 of 109 November 19, 2013...
  • Page 98 Encryption Standard instead of TKIP. AES supports 128-bit, 192-bit, and 256-bit encryption keys. Yagi Antenna An antenna type that radiates in only a specific direction. Yagi antennas are used in point-to-point situations. Page 98 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 99: Support, Service & Warranty

    Return Material Authorization (RMA) Policies and Conditions ..... 101  LIMITED WARRANTY ................. 103 Contacting Technical Support ProSoft Technology, Inc. (ProSoft) is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process: Product Version Number...
  • Page 100 Languages spoken include: Spanish, English Latin America Tel: +52-222-3-99-6565, (location in Puebla, Mexico) E-mail: soporte@prosoft-technology.com Languages spoken include: Spanish Brasil Tel: +55-11-5083-3776, (location in Sao Paulo) E-mail: brasil@prosoft-technology.com Languages spoken include: Portuguese, English Page 100 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 101: Return Material Authorization (Rma) Policies And Conditions

    The following Return Material Authorization (RMA) Policies and Conditions (collectively, "RMA Policies") apply to any returned product. These RMA Policies are subject to change by ProSoft Technology, Inc., without notice. For warranty information, see Limited Warranty (page 103). In the event of any inconsistency between the RMA Policies and the Warranty, the Warranty shall govern.

  • Page 102: Returning Units Under Warranty

    Return Material Authorization i. If a defect is found and is determined to be customer generated, or if the defect is otherwise not covered by ProSoft Technology s warranty, there will be no credit given. Customer will be contacted and can request module be returned at their expense;...

  • Page 103: Limited Warranty

    This Limited Warranty ("Warranty") governs all sales of hardware, software, and other products (collectively, "Product") manufactured and/or offered for sale by ProSoft Technology, Incorporated (ProSoft), and all related services provided by ProSoft, including maintenance, repair, warranty exchange, and service programs (collectively, "Services"). By purchasing or using the Product or Services, the individual or entity purchasing or using the Product or Services ("Customer") agrees to all of the terms and provisions (collectively, the "Terms")

  • Page 104: What Is Not Covered By This Warranty

    (collectively, "high risk activities"). ProSoft specifically disclaims any express or implied warranty of fitness for high risk activities. Page 104 of 109 ProSoft Technology, Inc. November 19, 2013...

  • Page 105: Intellectual Property Indemnity

    The Warranty set forth in What Is Covered By This Warranty (page 103) are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. ProSoft Technology, Inc. Page 105 of 109 November 19, 2013...

  • Page 106: Limitation Of Remedies

    Warranty shall remain in full force and effect. Any cause of action with respect to the Product or Services must be instituted in a court of competent jurisdiction in the State of California. Page 106 of 109 ProSoft Technology, Inc. November 19, 2013...
  • Page 107 Collinear array antennas • 82 Configuration PC • 87 Configuring the Radios • 23 Half-Duplex • 89 Connecting antennas • 11, 56, 75, 80 How to Contact Us • 2 ProSoft Technology, Inc. Page 107 of 109 November 19, 2013...
  • Page 108 Product Specifications - RLX-IFH24E • 15 Installation Questions • 20 Product Specifications - RLX-IFH9E • 13 Installing ControlScape FH Configuration ProSoft Technology® Product Software • 18, 23 Documentation • 2 Installing the Radios • 55 ProSoft Wireless Designer • 19, 20 Intellectual Property Indemnity •...

  • Page 109: Prosoft Technology, Inc

    Wi-Fi CERTIFIED™ • 95 Wi-Fi Interoperability Certificate • 95 Wi-Fi Protected Setup • 96 Wireless Gateway • 96 Wireless Network • 96 WLAN • 96 WPA • 96 WPA2 • 96 ProSoft Technology, Inc. Page 109 of 109 November 19, 2013...

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