Revo GPE036W-A180200-Z Operating Instructions Manual page 74

Troubleshooting
Symptom
No display, radio not responding
to operation
Remote control does not
work
DAB+ reception
interrupted
Radio programmes glitching
AUX playback
not working
Poor audio quality when playing music
Volume too low
Network connection cannot be established
WiFi connection cannot be established
No internet radio stations available
USB data carrier not recognised
No sound is coming from the device. All
other functions are OK.
If you are still unable to rectify the fault after carrying out the checks described, please contact the
technical hotline.
74
Possible cause and remedy
Connect to power using the power cable provided.
Battery dead or incorrectly inserted. Please check that the batteries are inserted in
the correct direction. Point the remote control at the device.
No stations available
Perform a search.
Antenna not fully extended. Change the radio's location (e.g. nearer to a
window), perform another search.
Change the location of the radio.
The radio is in the wrong mode.
Switch to 'AUX' mode
Cable connection faulty. Check the cable connection between the radio and the
external device
File with low bit rate. Check the audio file.
Tip: For MP3 files, the bit rate should be 192Kbit/s or higher.
Check the volume setting on the radio. Check the volume setting on the paired
device from which you are playing music.
Check the WiFi function. Activate the DHCP function of the router to which the
radio is to be registered.A firewall may be active in the network.
Check the availability of WiFi networks.
Reduce the distance between the WiFi router and the radio.
Make sure that you are using the correct WEP/WPA password when connecting to
a WiFi router
Check network access points. The radio station is currently unavailable. The
station's link has been changed or it is no longer transmitting.
Make sure that the USB storage device is FAT32 formatted.
Headphones are plugged in.
Unplug the headphones.