Digital Watchdog MEGApix DWC-MB45WiAT User Manual

Digital Watchdog MEGApix DWC-MB45WiAT User Manual

5mp bullet ip camera

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MEGApix
®
DWC-MB45WiAT – IVA pre-loaded, gray housing
DWC-MB45WiATW – IVA pre-loaded, white housing
DWC-MPB45WiAT – IVA+ pre-loaded, gray housing
DWC-MPB45WiATW – IVA+ pre-loaded, white housing
User's Manual
Ver. 10/22
Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.
5MP bullet IP camera

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Summary of Contents for Digital Watchdog MEGApix DWC-MB45WiAT

  • Page 1 MEGApix 5MP bullet IP camera ® DWC-MB45WiAT – IVA pre-loaded, gray housing DWC-MB45WiATW – IVA pre-loaded, white housing DWC-MPB45WiAT – IVA+ pre-loaded, gray housing DWC-MPB45WiATW – IVA+ pre-loaded, white housing User’s Manual Ver. 10/22 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
  • Page 2 Safety Information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Warning Precaution This symbol indicates that dangerous voltage This exclamation point symbol is intended to alert the consisting a risk of electric shock is present within user to the presence of important operating and...
  • Page 3 Important Safety Instructions Read these instructions. - All safety and operating instructions should be read before installation or operation. Keep these instructions. - The safety, operating and use instructions should be retained for future reference. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to. Follow all instructions.
  • Page 4: Table Of Contents

    Table of Contents Introduction Product and accessories..................................5 Parts name......................................6 Installation Factory reset.......................................7 Installation......................................7 Cabling.........................................8 SD memory card.....................................10 Network Setup DW IP finder.....................................11 Web Viewer Login to the camera..................................12 GUI overview....................................13 Camera Settings Settings>Video and audio setup..............................14 Settings>Camera setup> Image adjustment........................22 Settings>Camera setup>...
  • Page 5: Introduction

    Introduction - Product and accessories Please check if all the camera and accessories are included in the package. Cables Camera Screws and plastic anchors-4pcs Quick setup Hex Allen torque wrench Test video cable Mounting template guide Waterproof cap and gasket DC plug cable...
  • Page 6: Parts Name

    Introduction - Part Name Sunshield adjusting screws Sunshield Lens Pan and tilt stopper screw Control board Bracket Con cap Alarm in/out RJ-45 connector Waterproof cap Audio in/out DC power jack...
  • Page 7: Installation

    Installation - Installation Before installing your camera, you have to read the following cautions. 1. Make sure the mounting surface can hold up to five times the weight of your camera. 2. Do not let cables get caught in improper places or the electric line cover get damaged. It may cause a breakdown or fire.
  • Page 8: Cabling

    Installation - Cabling Two Options Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch 2.
  • Page 9 Installation - Cabling Ac� va�n In 1 In 1 Ac� va�n In 1 In 1 Alarm in Alarm out Network Power Audio out Audio in Audio input Please, check the voltage and current capacity of rated power Connect the ‘Audio in’ cable of the camera to the device like microphone.
  • Page 10: Sd Memory Card

    Installation - Inserting and removing an SD card The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices. Micro Recommended SD card specification (Not included) - Type: Micro SD (SD/SDHC/SDXC)
  • Page 11: Network Setup Dw Ip Finder

    Network setup - DW IP Finder Thumbnail view Firmware version Select network to scan Camera's uptime Filter device type to scan Scan devices Show/hide Open device thumbnail view configuration Refresh thumbnail view settings Bulk IP assignment Device's information Firmware upgrade Go to : http://www.digital-watchdog.com and search for ‘IP Finder’...
  • Page 12: Login To The Camera

    Web viewer screen - Basic screen (default) Password change is required at initial connection in factory reset state. You cannot see the image, and the setup button is disabled. Change the password with the CHANGE PASSWORD button. After changing the default password, you must log in again by pressing the RE-LOGIN button. Password Hint Page - Internet Explorer: Login fail after three failed attempts or click Cancel button.
  • Page 13: Web Viewer

    Web viewer screen - Basic screen Web viewer is optimized with IE10 or higher and Firefox. If VLC is not installed or the VLC plugin is not supported (Chrome), live buffering and channel select menu will change to the live viewer menu. If VLC is not installed or updated, you can select HTML5(MJPEG) is under live viewer menu to view live video.
  • Page 14: Settings>Video And Audio Setup

    Setup - Video and audio setup Video configuration Detail Page - When an item from the menu's subcategories is selected, you can set the details for the selected item. Setup menu Video and audio [ VIDEO, OSD, ROI, AUDIO, PRIVACY MASK ] Camera [ IMAGE ADJUSTMENT, EXPOSURE, DAY&NIGHT, BACKLIGHT, WHITE BALANCE, IMAGE, VIDEO ] Network...
  • Page 15 Setup - Video and audio setup Video configuration Live video channel setup - The camera's video can be configured with a combination of codec and resolution. The camera's performance has to be considered when setting multiple channels. H.265 (HEVC) codec with higher bitrate may cause the unstable live streaming or reload the webpage. Codec - Choose the video codec. According to the selected codec, the subcategories can be changed automatically. Description - Input additional description about the selected channel.
  • Page 16 Setup - Video and audio setup Video configuration GOP(Group of Pictures) size - Setup the number of frames (P-frame) which contain only changed information based on basic frame (I-frame). For areas with lots of movement, the bigger the GOP value is, only the number of P-frames is bigger. As a result, video resolution will be low but ‘file size’...
  • Page 17 Setup - Video and audio setup Video configuration Bitrate mode - Select the bit rate control scheme of video compression from CBR (Constant Bit Rate) or VBR (Variable Bit Rate). CBR - To guarantee the designated constant bit rate, the quality of video are controlled in this mode. Therefore, the quality of video is likely to be varying when network traffic is changing.
  • Page 18 Setup - Video and audio setup OSD configuration Date / Time - Display the current time. User Text - Output the TEXT entered by the user. Support a maximum of 30 characters. Click ‘Apply’ to make above setting effective.
  • Page 19 Setup - Video and audio setup Region of Interest (ROI) configuration Region of interest function gives much more efficiency picture quality for indicated area to improve picture qualities of movement scene at the same bandwidth. Stream - Select the stream. Currently it supports only H.264, H.265 (HEVC).
  • Page 20 Setup - Video and audio setup Audio configuration Codec - Select the audio codec. Currently it supports only codec G.711. Volume - Select the audio volume from 0 to 10. Sample Rate - Select the audio sample rate. Currently it supports only 8000 Hz. Click ‘Save’...
  • Page 21 Setup - Video and audio setup Privacy mask configuration Use this function to mask areas that you want to hide on screen to protect privacy. Activation - The privacy mask function can be enabled or disabled. Area - Select the Area1 ~ Area16 and Set the privacy area. Using your mouse, draw on the camera's preview the size and position of the privacy mask.
  • Page 22: Settings>Camera Setup> Image Adjustment

    Setup - Camera setup Image adjustment Sharpness - Adjust the image's sharpness to meet your preference. See the results on the camera's preview. Brightness - Adjust the image's brightness to meet your preference. See the results on the camera's preview. Contrast - Adjust the image's contrast to meet your preference.
  • Page 23: Settings>Camera Setup> Exposure Settings

    Setup - Camera setup Exposure settings Auto Exposure - Automatic exposure (AE) automatically sets the aperture or shutter speed, based on the external lighting conditions for the photo. Exposure Level - The higher the value, the image becomes brighter. AE metering - AE metering mode refers to the way in which a camera determines the exposure. Shutter speed - If this speed is faster, the moving object can be photographed without the ghost effect.
  • Page 24: Settings>Camera Setup> Day And Night Settings

    Setup - Camera setup Day and night settings Day and night - Auto: In this mode, the IR cut filter is removed automatically depending on the light condition around. - Day: In this mode, the IR cut filter is applied to the image sensor all the time. The camera's sensitivity is reduced in low light conditions but the camera can still produce a clear color reproduction.
  • Page 25: Settings>Camera Setup> Backlight Settings

    Setup - Camera setup Backlight settings This is a feature used for problematic light conditions where the contrast from light to dark areas is very high. WDR (Wide Dynamic Range) - The WDR function can be enabled or disabled. If enabled, the camera will automatically adjust the view to show both over-exposed and under-exposed areas clearly in the same frame.
  • Page 26: Settings>Camera Setup> White Balance Settings

    Setup - Camera setup White Balance Activation - Enable or disable White Balance. White Balance mode - Select the appropriate White Balance mode depending on the lighting conditions. RGB gain - The R/G/B gain can be set only when the White Balance mode is set to manual. Click ‘Save’...
  • Page 27: Settings>Camera Setup> Image Enhancement Settings

    Setup - Camera setup Image enhancement 3D Digital Noise Reduction - 3DNR reduces digital noise while retaining good video quality in low light conditions. Mirror - Reverse the video from side to side. Flip - Reverse the video from up to down. Click ‘Save’...
  • Page 28: Settings>Camera Setup>Video Enhancement

    Setup - Camera setup Video enhancement Flicker - Enable the flicker function to enhance the camera's image in case where flickering is seen. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous setting. Click 'Default' to settings to the factory defaults.
  • Page 29: Settings>Network Setup

    Setup - Network setup Network status This menu will show a summary of the camera's network settings and information. Settings cannot be changed from this screen.
  • Page 30 Setup - Network setup Network settings Network type - Set the camera's network type. Select Dynamic or Static IP. Static mode allows you to manually enter the camera's network information, including IP address, subnet mask, gateway, DNS Server and all ports. Dynamic mode allows the camera to get its network settings automatically from the network it is connected to. If you click the Apply button to update changes, the system will be re-booted.
  • Page 31 Setup - Network setup Auto IP settings General setting - Enable or disable auto IP settings. Auto IP settings information - Displays the unique id or auto IP address for the camera. Click ‘Apply’ to make above setting effective.
  • Page 32 Setup - Network setup ONVIF settings Authentication None: Allows access to the camera without ONVIF authentication. WS - Usertoken: Allows access to the camera with WS-User token of ONVIF authentication. WS - Usertoken + Digest: Allows access to the camera with WS-User token and Digest of ONVIF authentication.
  • Page 33 Setup - Network setup UPNP settings General setting - UPNP function can be enabled or disabled. Friendly name - Define the friendly name. Support a maximum of 30 characters and special character (/ ~ ! $^ ( ) { } [ ] ; , ) can not be used.
  • Page 34 Setup - Network setup DDNS settings DDNS disable - If selected, DDNS service does not work. Public DDNS - To use public DDNS service, select a site address listed in the list. After filling out the host name of the site, the setup is completed by entering user name and password registered on that DDNS site. DDNS Provider Site Address DynDNS www.dyndns.com No-IP www.no-ip.com If you setup DDNS properly, the IP address of your camera will be updated automatically whenever IP address is changed...
  • Page 35 Setup - Network setup FTP settings To send and save images from the camera to an FTP server, an FTP needs to be setup. General setting - Enable or disable the FTP function. FTP server address - Enter the FTP server's IP Address. If the IP address is incorrect, a message box will appear. FTP upload path - Enter the path in the FTP server where the video from the camera will be stored. For the path name, English alphabets, numbers and special characters ( / ~ !@ $ ^ ( ) _ - { } [ ] ;...
  • Page 36 Setup - Network setup SMTP settings To send images from the camera to an E-mail account, SMTP needs to be setup. General setting - Enable or disable the SMTP function. Mode - Select security mode of SMTP from plain or SSL / TLS. After checking account setup of your SMTP server, you may select one.
  • Page 37 Setup - Network setup SNMP settings SNMPv1/SNMPv2 - Select the SNMPv1/SNMPv2 option and type the names of read community and write community. SNMP trap can be used to check periodically for operational thresholds or failures that are defined in the MIB. SNMP trap - SNMP trap can be enabled or disabled.
  • Page 38 Setup - Network setup RTSP information Target stream - Select the stream you want to set. Time out - Set the RTSP time out. The session is disconnected after the specified time out. RTP Multicast - Check RTP multicast on/off. To activate RTP multicast. 1. Click “On” button. 2. Enter accessible RTP multicast IP, port for video stream control, RTP packet TTL. 3.
  • Page 39: Settings>Trigger Action Setup

    Setup - Trigger action setup Action rules configuration Action rules list - It indicates the custom action rule information added to action rules list. Click ‘Add’ to add custom action rules. Click ‘Modify' to modify selected item from the action rules list. Click 'Delete' to delete selected item from the action rules list.
  • Page 40 Setup - Trigger action setup Action rules add / modify Name - Define name of action rules. Input text cannot exceed the limit (3~15). Action1 ~ Action5 - Select the action to take If the event occurs. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous menu.
  • Page 41 Setup - Trigger action setup Image transfer configuration Pre- / post- alarm image - Image transfer due to event is configured by setting up the image transfer rate and pre and post alarm duration. Descriptions Number of images Define Number of image transferred per second. Pre-alarm duration Define duration of image transfer before an event.
  • Page 42 Setup - Trigger action setup Relay out configuration Relay output - Select the relay output. The number of relay outputs depends on the camera model. Mode - Select the monostable / bistable for relay mode. Idle state - Select whether the contact is normally opened or is closed. Duration - Relay out is operated during the setting time.
  • Page 43: Settings>Event Setup

    Setup - Event setup Event rules configuration Event rules list - It indicates the custom event rule information added to event rules list. Click ‘Add’ to add custom event rules. Click ‘Modify' to modify selected item from the event rules list. Click 'Delete' to delete selected item from the event rules list.
  • Page 44 Setup - Event setup Event rules configuration Name - Define the event rule name. Event - Select an event type from motion detection, network disconnection, illegal login detected, temperature critical or sensor detection. Click 'Cancel' to return to the previous setting. At least one event must be setup in order to create event rules.
  • Page 45 Setup - Event setup Motion detection configuration Motion Detection - When the camera detects motion, it will show the motion detection icon in orange on the camera's view. Event alert icon( ) appears if ‘motion detection’ is activated. Area - Set the motion detected area. Select an area from the drop-down list. Using the mouse, click and drag to mark the size and position of the motion detection zone.
  • Page 46 Setup - Event setup Temperature Mode - Select to show the camera's temperature in Fahrenheit or Celsius. Threshold - Set the temperature at which the event trigger occurs. Temperature - Indicates the current temperature of the IP camera. Click ‘Apply’ to make above setting effective.
  • Page 47 Setup - Event setup Alarm configuration Input device setup - Select input device type from OFF / N.O. / N.C. Operation Ignore this input sensor. The contact is normally open and closed when activated. The contact is normally closed and open when activated. Click ‘Apply’ to make above setting effective.
  • Page 48 Setup - Record setup Record management Target stream - Select a channel you want to record video. Click ‘Save’ to save the current settings. Recording list - Display the information about the recording settings. Click ‘Modify’ to modify the selected item in the recording list.
  • Page 49: Settings>Record Setup

    Setup - Record setup Record configuration Enabled - The recording function can be enabled or disabled. Storage device - Shows information for the SD Card mounted in the camera. File type - Select the recording file type. Currently, the camera supports only MP4 type. Storage - Select the storage type.
  • Page 50 Setup - Record setup Recording list Storage - Select the storage from the available options. Filter - Filter results by date / time, event, storage and sort to filter the recorded video. Click 'Refresh' to refresh the records list. Click 'filter' to view the filtered recorded video. Recording list - Displays the information for all recordings available.
  • Page 51 Setup - Record setup Recording video Recording video viewer - Play the recorded video. Recording video information - Display the information about the recorded video. Click 'replay' to view the recorded video again. Click 'back' to return to the previous menu.
  • Page 52 Setup - Record setup Storage configuration Display the SD card information mounted from device. When you select the item in storage list, You can set the functions related to the SD card.
  • Page 53 Setup - Record setup Storage configuration Storage size - Total capacity of SD card and the remainder of it are displayed. Auto delete - Select the period for auto delete. The image data stored before period will be deleted automatically. Delete all stored image older than selected time.
  • Page 54: Settings>Security Setup

    Setup - Security setup IP address filter configuration IP address filter - Enable or disable IP filter function. If enabled, you can filter and prevent access to the IP camera from specific IP addresses. IP filter type - Select the IP filter type. Click ‘Apply’ to make above setting effective.
  • Page 55 Setup - Security setup RTSP authentication configuration RTSP authentication - RTSP authentication can be enabled or disabled. Click ‘Apply’ to make above setting effective.
  • Page 56 Setup - Security setup IEEE 802.1X configuration The feature is needed when connecting the camera to a network protected by the IEEE 802.1X. IEEE 802.1x - The IEEE 802.1x feature can be enabled or disabled. Protocol - MD5: It provides one-way password-based network authentication of the client. - PEAP: It is similar to TTLS in that it does not require a certificate on the client side.
  • Page 57 Setup - Security setup HTTPS configuration HTTPS encrypts session data over SSL or TLS protocols instead of using plain text in socket communications. Certificate - Select an installed certificate. If you can not select a certificate, please install the certificate from the security > certificates menu. HTTPS connection policy - Select one of “HTTP”, “HTTPS”, “HTTP and HTTPS” depending on the connected user authority. Click ‘Apply’...
  • Page 58 Setup - Security setup Certificates configuration Server/client certificates - It show the installed certificates. Create self-signed certificate - A self-signed SSL certificate is an identity certificate signed by its own creator. They are considered to be less trustworthy. Properties - Shows information about the selected certificate. Delete - Delete the selected certificate.
  • Page 59 Setup - Security setup Certificates configuration Detail for install certification. Certificate from signing request - Select to install signed certificate returned from the CA. Certificate and private key - Select to install Certificate And Private Key to install a certificate and private key. Certificate name - Enter a unique name to identify certificate. Select file - Choose certification file. OK - Request installing certificate. Cancel - Cancel install certificate and then back to certificates configuration. Detail for install CA certification. Certificate name - Enter a unique name to identify CA certificate. Select file - Choose CA certification file OK - Request installing CA certificate.
  • Page 60 Setup - Security setup Service configuration SSH - The SSH function can be enabled or disabled. Click ‘Apply’ to make above setting effective.
  • Page 61: Settings>System Setup>System Information

    Setup - System setup System information System capability information. Device name - Enter your device's name. Click ‘Apply’ to make above setting effective.
  • Page 62 Setup - System setup System diagnostics Shows a detailed report of a basic hardware functions inspection. Shows SD card, NAND, EEPROM, audio chip and important file system. Warning: If the camera is abnormally terminated, a download button will appear on the diagnostics page to download a file that allows you to check the error information.
  • Page 63: Settings>System Setup>Firmware

    Setup - System setup Firmware update Version information - It shows the current firmware version in the system. Web update - Select the firmware file in your computer by clicking [Select file] button. Start Firmware update - Start the update process. A progress bar will be displayed. If you assign the wrong file name, an error message will be shown. Warning: 1. Do not turn off the power of camera during the firmware update. The system can become unstable. Once updating is complete, the system will rebooted automatically.
  • Page 64 Setup - System setup Firmware update FTP server address - Enter the FTP server's IP address. FTP port - Enter the FTP server's port. User ID - Enter the User ID to access to the FTP Server. Password - Enter the password to access to the FTP Server. FTP upload Path - Define a path in the FTP server where the firmware file is located.
  • Page 65: Settings>System Setup>Date And Time

    Setup - System setup Date and time settings Time zone setup - Choose a time zone for the camera. Click ‘Apply’ to make the change effective. Prior to setting below ‘New Camera Date & Time’, set correct Timezone first. Time format - Select the time display format yy-mm-dd or mm/dd/yy. Current date and time - Shows the current date and time setting in the Camera. Synchronize with my computer - Set the date / time using the time settings on the computer currently connected to the camera.
  • Page 66: Settings>System Setup>Dst

    Setup - System setup DST settings Daylight Saving Time (DST) is the practice of setting the clocks forward one hour from standard time during the summer months, and back again in the fall, in order to make better use of natural daylight. General setting - DST function can be enabled or disabled.
  • Page 67: Settings>System Setup>Users

    Setup - System setup Users management Users - List all the user accounts for authentication. Add - Register a new user. Enter a new user ID except Admin. Password Enter the user password. (Check the Password) Retype password Enter the user password again for verification. Password hint Enter the password hint.
  • Page 68: Settings>System Setup>System Log

    Setup - System setup System log Filter - Select a date, time, sort or type of log to filter the log. Click the 'refresh' button to refresh the log list. Click 'filter' to view the filtered log. System log list - The filtered log is displayed.
  • Page 69: Settings>System Setup>Factory Reset

    Setup - System setup Factory reset Reset to the factory defaults - Return the setup to the factory default. All - Reset all Settings to the factory defaults. Except network settings and user settings - Reset the camera to it default settings except for the network and user related settings. Click ‘Apply’ to make above setting effective.
  • Page 70: Settings>System Setup>Restart

    Setup - System setup Restart If you click the ‘RESTART’ menu, a message box will be shown to confirm. Click the ‘OK’ button to restart.
  • Page 71: Settings>System Setup>System Open Source License

    Setup - System setup System open source license This menu shows all system open source licenses in the camera. The data shows the open source's name, version and license incformation.
  • Page 72: Appendix

    Appendix Quick start of network connection Please follow the steps below to complete Access your IP Camera via the Internet : the initial setup of the network function. If you use a static IP address assigned by your ISP Please do not power on the IP Camera until instructed. 1) Open Internet Explorer.
  • Page 73 Appendix Network set up DDNS registration If you have DYNAMIC IP service from your Internet Service Provider (ISP), you can’t tell the current IP address of the IP Camera. To solve this problem, you have to register to our DDNS service. At first, you have to check if you are using dynamic addressing.
  • Page 74 Appendix Guide to network environment Please configure the IP Camera at the If prompted for ID and Password, use ‘admin’ for both entries. The default web port number is 80. If port 80 is installation site. You must determine your blocked by the ISP, a value between 1025 ~ 60000 should network scenario in order to configure the IP be used.
  • Page 75 Appendix Network set up case A, B Case A: Configure your IP Camera’s TCP/IP properties Dynamic IP + Personal Router [Most SOHO] as follows : Network Type : STATIC (even though you have Dynamic IP from your ISP, use STATIC on the IP Camera) Internet Address : A private IP address such as Camera 192.168.0.200 (Example)
  • Page 76 Appendix Network set up case C, D Case C: Case D: Static(Fixed) IP Dynamic IP + DSL/Cable Modem [Dedicated line directly to the IP Camera] [Connected directly to the IP Camera] Camera Camera Cable/xDSL Modem Gateway or Router (ISP Provided) at ISP Phone Line Public Line...
  • Page 77 Appendix Port forwarding After entering the correct TCP/IP settings, you are ready for ‘Port Forwarding’ (Cases A, B). Please record the TCP/IP settings of your IP Camera for future reference. You may need this information to access your IP Camera and to configure ‘Port Forwarding’. IP Camera TCP/IP Settings IP Address Subnet Mask Default Gateway...
  • Page 78 Appendix Starting the IP camera After forwarding correctly the Web Port, through your router (if applicable), install the IP Camera in a proper location. Locate the serial number located on the label attached to the bottom of the IP Camera, you will need this for DDNS registration.
  • Page 79: Faqs

    Appendix 1. My POWER light is not on? 8. How do I “PING” an IP address? Power is not being supplied to the unit. Please use the 1) Open an MS-DOS (or Command) prompt 2) At the prompt type - “ping xxx.xxx.xxx.xxx” (without the power supply shipped with the unit and verify that a power source is active from the attached power outlet quotes and replace the “x”...
  • Page 80: Dimensions

    Specifications - Dimension Unit: mm Ø 78 Ø 4.2 247.2 92.4 96.7 122.6...
  • Page 81 ������ CAMERA SECURITY & NETWORK Image Sensor 1/2.8” 5.14M CMOS IPv4 : TCP/IP / UDP / AutoIP / RTP(UDP/TCP) Total Pixels 2592(H) X 1944(V) Network Protocol / RTSP / NTP / HTTP / HTTPS / SSL / DNS / DDNS / DHCP / FTP / SMTP / ICMP / Focal Length 2.7 ~ 13.5mm, F1.4, MFZ SNMPv1/v2/v3(MIB-2) / ONVIF...
  • Page 82: Warranty

    Warranty Information Digital Watchdog (referred to as “the Warranter”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial five (5) years from the date of original purchase if the camera is determined to be defective, the Warranter will repair or replace the unit with new or refurbished product at its option, at no charge.
  • Page 83: Limits And Exclusions

    This warranty gives you specific legal rights, and you may also have other rights from vary from state to state. If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 5436 W Crenshaw St...
  • Page 84 DW® east coast office and warehouse DW® west coast office and warehouse...

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