Maintenance And Warranty - Permobil BodiLink Head Support Operation Manual

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MAINTENANCE
INSPECTION
Inspect all head support components weekly.
Check and tighten all fasteners and adjustment points.
Inspect all materials for wear such as stretching, fraying,
fractures, and bends. Some wear with regular use is
expected.
Components that show excessive wear should be
replaced. For information on replacements, refer to the
"Warranty" section in this manual.
WARNING: DO NOT continue to use the product if
any part is broken or cannot be tightened. Periodically,
the product should be thoroughly inspected by an
equipment provider.
REUSE
You must re-fit the support to the new user or after
extended periods of non-use by the same user. Refer to
the adjustment and use instructions in this manual.
Before transferring to a new user, the product must be
completely cleaned and disinfected. Refer to the cleaning
and disinfecting instructions in this manual.
STORAGE
Assembly or individual parts should not be stored in
extreme hot or cold temperatures. Only store in a clean
and dry place at room temperature.
Do not allow exposure to direct sunlight for prolonged
periods of time. This could age the product more rapidly
and decrease its effectiveness.
Do not store where there is risk of open flame or spark.
DISPOSAL
Dispose of the product and/or components in accordance
with the applicable regulations in your jurisdiction.
CAUTION! DO NOT INCINERATE as a means of
disposal.
BodiLink Head Support Operation Manual
WARRANTY
This product is covered by a lifetime warranty against
manufacturer defects. If a manufacturing defect should
occur, discontinue use immediately; note that the
product will be replaced at no cost to the buyer. Wear
from regular use is not considered a manufacturing
defect. Replacement parts are available by contacting
your supplier, distributor, or retailer.
The following will void the warranty: modifications
made in attempt to interface with other products
(where compatibility is limited, as described in product
information); alterations made to the product; or defects
caused by irregular use.
WARRANTY REPLACEMENT PROCEDURE
Warranty claims should be initiated by the original
purchaser, who should contact the DME supplier,
distributor or retailer from whom the product was
purchased, if they are available, or any authorized
Permobil DME supplier, distributor or retailer.
Whenever possible, the DME supplier, distributor or
retailer with a warranty issue should contact Customer
Support and provide the original purchase order
number, sales order number, or invoice number. Before a
warranty replacement order or quote may be processed,
Customer Support must issue a Return Merchandise
Authorization (RMA).
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