Troubleshooting - Bosch MIC inteox 7100i User Manual

MIC inteox 7100i
17

Troubleshooting

Table of Troubleshooting Issues
The table below identifies issues that could occur with the camera, and how to resolve them.
Note: Refer to the Status codes, page 86 section of the manual for descriptions of the error
codes that appear on the OSD. The section also lists recommended actions to resolve the
error codes.
Camera reboots frequently or
intermittently
Nothing appears on the screen.
The image on the screen is dim.
The contrast on the screen is too
weak.
The image on the screen flickers.
The image on the screen is distorted.
No video.
Picture is dark.
Bosch Security Systems
Your camera has an improper network connection.
Test your camera with another power supply.
Check the Bosch website for a software update that
might address the issue.
Are the power cord and line connection between the
camera and monitor made properly?
Is the lens dirty? If so, clean the lens with a soft,
clean cloth.
Adjust the contrast feature of the monitor. Is the
camera exposed to strong light? If so, change the
camera position.
Does the camera face directly into the sun or
fluorescent lighting? If so, reposition camera.
Is the power frequency set properly in sync? If the
power frequency is not set correctly, the line lock
synchronization mode cannot be used. Set the
synchronization mode to INT. (NTSC Model power
frequency in LL mode: 60 Hz.)
– Check that the mains power to the power supply is
on.
– For IP-enabled cameras: Check to see if you have a
web page.
If you do, then try cycling the camera's power off and
on.
If you do not, then you may have the wrong IP
address. Use Configuration Manager to identify the
correct IP address.
If O.K., then:
– Check that there is 24 V output from the
transformer.
If O.K., then:
– Check the integrity of all wires and mating
connectors to the camera.
– Check that the Gain Control is set to High.
If O.K., then:
– Check that the Auto Iris Level is set to the
appropriate level.
If O.K., then:
User Manual
Troubleshooting | en 81
2022-09 | 1.18 |