What To Do If Your Appliance Does Not Work - Moulinex i-companion touch xl Manual

WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
EN
PROBLEMS CAUSES
The cooking times provided are
intended as a guide—in most cases
they are a reliable indicator of
cooking times.
However, certain factors will impact
cooking times:
- the size of the ingredients food (cut
or not cut)
- the volume of ingredients
- the variety and ripeness of
vegetables
Food is insufficiently - whether the ingredients are frozen,
cooked etc.
Steam regulator cap not correctly
positioned or not in place
Incorrect amount of water in the
Steamed food is
bowl.
insufficiently cooked
Volume of ingredients too high.
Difficulties when
Unsuitable recipes
making certain recipes
It is not plugged in.
My B6 screen is still black/
Your appliance is in "standby" mode
The appliance does
The switch (G) is in position 0.
not operate.
The bowl or lid is not positioned or
locked correctly.
The lid does not lock. The lid is not correctly assembled.
SOLUTIONS
Add cooking time by pressing the + key on the
display (B6).
Use smaller volumes of ingredients.
Position the steam regulator cap in the "max"
position, this position retains the maximum
amount of heat in the bowl for all cooking
functions (soups, steaming, etc.).
This position also prevents splashing when
mixing.
The "low steam setting" position allows the
maximum amount of condensation to escape,
giving dishes or sauces a
better consistency (risotto, egg custard
desserts, sauces, etc.).
The quantity of water in the bowl must
correspond to the markings (0.7 L).
You can also use manual mode by selecting
a temperature of 120°C and a cooking time
depending on the quantity and type of
ingredients.
Use smaller volumes of ingredients.
Your recipes—whether personal or found on
the Internet—may not be suitable for your
appliance and its accessories (quantities,
cooking times, cooking time, unsuitable
accessories): Before starting your recipe,
ensure that you are following the operating
instructions in this instruction manual.
Plug the appliance into a power socket.
Press one of the touch keys (B1 to B5)
Move the switch to position 1.
Check that the bowl or lid is correctly
positioned and locked in accordance with the
diagrams in the manual.
Check that the seal is correctly assembled on
the seal holder and that the seal holder is
correctly assembled on the lid.
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PROBLEMS CAUSES
The appliance is not placed on a
flat surface; the appliance is not
stable.
Excessive vibration.
Volume of ingredients is too large. Reduce the amount of ingredients.
Wrong accessory.
The spindle for your appliance
Faint noise during may emit a sound when operating
operation at reduced speed or with certain
ingredients (rice, etc.)
Loud noise during operation Using the wrong accessory
Volume of ingredients is too large. Reduce the amount of ingredients.
The lid is not correctly
positioned or locked.
The sealing ring
Leakage via the cover.
is not in place.
The sealing ring is broken or
damaged.
Wrong accessory.
The seal is not in the right position. Position the seal correctly.
Leakage from the bowl
The seal is damaged.
spindle or the XL base ac-
cessory.
The locking ring (C6) is not cor-
rectly locked.
The blades have difficulty The pieces of food are too big
rotating. or too hard.
This may occur the first time you
use the appliance, or if there is
Smell coming from the overloading due to the volume
motor. of ingredients being too big or
pieces of food being too hard or
too large.
Bowl or lid is incorrectly locked
in place
Security message
display
The lid is locked on the bowl
during the "Cooking without lid"
function
SOLUTIONS
Place the appliance on a flat surface.
Check that you are using the recommended
accessory.
This happens only temporarily and does not
affect the service life of your appliance. The
sound will diminish or disappear with use
of the appliance and after the detachable
spindle has been cleaned a few times (see
"Cleaning the appliance").
Ensure that you are using the appropriate
attachment (e.g. do not use the whisk E3 to
knead or mix dough; use blade E4) . For more
information, refer to the recommendations in
the recipe and to the operating instructions
in this instruction manual.
Lock the lid securely onto the bowl.
Position the sealing ring on the seal holder
and clip the assembly onto the lid.
Change the seal—contact an authorised
service centre.
Check that you are using the recommended
accessory.
Contact an approved service centre.
Lock the ring (C6) correctly.
Reduce the size or volume of ingredients.
Add liquid.
Allow the motor to cool down (around
30 minutes) and reduce the volume of
ingredients in the bowl.
Before switching on the appliance, check
that the bowl is correctly locked on the
motor unit and that the lid is correctly
locked on the bowl. If the problem persists,
contact an authorised service centre.
Unlock the lid before you begin the cooking
programme. If the problem persists, contact
an authorised service centre.
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EN