i-PRO WV-S71300-F3 Operating Instructions Manual

i-PRO WV-S71300-F3 Operating Instructions Manual

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Operating Instructions
Network Camera
WV-S71300-F3
Model No.
WV-S71300-F3
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for i-PRO WV-S71300-F3

  • Page 1 Operating Instructions Network Camera WV-S71300-F3 Model No. WV-S71300-F3 • The model number is abbreviated in some descriptions in this manual.
  • Page 2 Installation Guide, Installation Procedure: Provides information about “Precautions”, “Precautions for installation” and the installation method. The screens used in these operating instructions show the case of WV-S71300-F3. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.
  • Page 3 Preface Stream(1) - Stream(4) -Refresh interval Abbreviations The following abbreviations are used in these operating instructions. Microsoft Windows 11 is described as Windows 11. Microsoft Windows 10 is described as Windows 10. microSDXC/microSDHC/microSD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™...
  • Page 4 Preface • Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \ [Password (8 to 32 characters)]/[Retype password] Enter the administrator password. • Available number of characters: 8 - 32 characters • Unavailable characters: 2-byte characters, and 1-byte symbols " & Note •...
  • Page 5 Preface [Menu language] Select the language to initially display when the camera is accessed from the following. Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. •...
  • Page 6 Preface [Set PC time to the camera] If you select the checkbox and click the [Set] button, the date and time on the PC is acquired and set on the camera. [Time zone] Select a time zone corresponding to the location where the camera is in use. •...
  • Page 7: Table Of Contents

    Table of Contents Table of Contents 1 Operations ....................10 Monitor images on a PC ....................10 1.1.1 Monitor images from a single camera ................10 1.1.2 About the “Live” page .....................12 1.1.3 Monitor images from multiple cameras ................16 Monitor images on a mobile terminal or tablet device ..........18 1.2.1 Monitor images on a mobile terminal (smartphone, etc.) ..........18 1.2.2...
  • Page 8 Table of Contents 3.5.2 Configure the settings relating to the SD memory card [SD memory card] ....67 3.5.3 Configure the settings relating to alteration detection [Alteration detection] ....74 3.5.4 How to configure alteration detection settings ..............77 3.5.5 Configure the overlay image function [Overlay image] ...........77 Configure the settings relating to images and audio [Image/Audio] ......80 3.6.1 Configure the settings relating to the image capture mode [Image] .......80...
  • Page 9 Table of Contents 3.10.2.9 Configure the SRTP settings ..................149 3.10.2.10 Configure the MQTT settings ..................149 3.10.2.11 Configure the LLDP settings ..................151 3.10.3 How to configure HTTPS settings ................152 3.10.4 How to configure the settings relating to DDNS ............152 3.10.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........................153 3.10.4.2 When using “Dynamic DNS Update”...
  • Page 10: Operations

    Refer to <Control No.: P0002> and <Control No.: P0003> in the support video page of the support site below for more information if [HTTPS] is selected for [HTTPS] - [Connection] on the [Advanced] tab of the network page (®“3.10.1 Configure the network settings [Network]”). https://i-pro.com/global/en/surveillance/training-support/support/technical-information#Network Press the [Enter] key on the keyboard. →...
  • Page 11 1 Operations Note • When “Off” is selected for “User auth.”, the authentication window will not be displayed before displaying live images for the user name and password entries. Click the [OK] button after entering the user name and the password. →...
  • Page 12: About The "Live" Page

    1 Operations 1.1.2 About the “Live” page Note • The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®“3.9.1 Configure the settings relating to the user authentication [User auth.]”) C D E F G H I Camera title...
  • Page 13 1 Operations Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized. Stream selection display button The stream selection screen is displayed as a popover. On the stream selection screen, [Live view] and others can be set.
  • Page 14 1 Operations [Setup] button ( Switches between display and hide the settings panel. Stream selection display button - [Live view] pull-down menu You can select and switch to the image to be displayed in the main area from the following: Stream(1)/Stream(2)/Stream(3)/Stream(4)/JPEG(1)/JPEG(2)/Multi-screen The image in the main area is displayed based on the contents set in Stream(1) –...
  • Page 15 1 Operations Alarm occurrence indication When an occurrence notification occurs, a popover will be displayed. When the [x] button is clicked, the popover will disappear. (®“1.4 Action at an alarm occurrence”) Note • Since the alarm occurrence indication is not coupled to recording images to the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately.
  • Page 16: Monitor Images From Multiple Cameras

    1 Operations 1.1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance.
  • Page 17 1 Operations Stream selection display button - [Refresh interval] pull-down menu Select from the pull-down menu and switch between video (MJPEG) and still images (JPEG). For still images (JPEG), select the refresh interval (Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s) for camera images.
  • Page 18: Monitor Images On A Mobile Terminal Or Tablet Device

    1 Operations 1.2 Monitor images on a mobile terminal or tablet device 1.2.1 Monitor images on a mobile terminal (smartphone, etc.) It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal.
  • Page 19 1 Operations Click the button of the function that you want to operate. Each function is explained below. Resolution control The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)” or “JPEG(2)” of [JPEG] on the [Image] tab.
  • Page 20: Monitor Images On A Tablet Device

    1 Operations 1.2.2 Monitor images on a tablet device It is possible to connect to the camera using a tablet device via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the tablet device. It is also possible to refresh images to display the latest image.
  • Page 21 1 Operations Note • Since the blinking of the alarm occurrence indication button is not coupled to recording images to the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately. SD recording status indicator The status of the SD recording can be checked with this indicator.
  • Page 22 1 Operations [´1]: Make the zoom (magnification) 1.0 times. [+]: Adjust the zoom (magnification) to the “Tele” side. IMPORTANT • If extra optical zoom is configured after configuring settings for the mask area (®“3.6.4.2 Set mask areas”), privacy zone (®“3.6.4.4 Configure the settings relating to the privacy zone (“Privacy zone”...
  • Page 23 1 Operations • Depending on the tablet device in use or its contract plan, it may be impossible to access. Only operable by users whose access level is “1. Administrator”. Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®[User auth.]) Only when accessing the camera via the Internet.
  • Page 24: Record Images On The Sd Memory Card Manually

    1 Operations 1.3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 25: Action At An Alarm Occurrence

    1 Operations 1.4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 1.4.1 Alarm type • VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”.
  • Page 26 1 Operations notification” section of the [Notification] tab of the “Alarm” page. (®3.8.8.1 Configure the settings relating to TCP alarm notification) Notify of alarm occurrences to the designated HTTP server (HTTP alarm notification) Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance. Up to 5 HTTP servers can be registered as recipients of alarm notifications.
  • Page 27: Display The Log List

    1 Operations 1.5 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed. •...
  • Page 28 1 Operations Event Select a log type to display on the log list. • All: All logs will be displayed. • Select: Only the logs of the selected log type will be displayed. – Alarm log: The log when an alarm is detected will be displayed. –...
  • Page 29 1 Operations – SFTP trans. error log: Logs are filed every hour. • [Duration]: Displays the period of time that the data has been recorded on the SD memory card. Note • The difference between the recording end time and recording start time of the image is calculated by rounding off to the nearest tenth of a second.
  • Page 30: Playback Of Images On The Sd Memory Card

    1 Operations 1.6 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. The display format varies depending on the “Recording format” of the SD memory card. IMPORTANT •...
  • Page 31 1 Operations Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designated number will be displayed. (REW) button Each time the button is clicked, the playback speed will change. When the button or the button is clicked during fast reverse playback, playback speed will return to...
  • Page 32: Playback "Stream(1)"/"Stream(2)"/"Stream(3)"/"Stream(4)" Images Saved To The Sd Memory Card

    1 Operations Note • When the mouse button is held down while the mouse pointer is on this button, the image number will be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.
  • Page 33 1 Operations Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped. Note • When the slide bar is moved to a certain point, the i-frame corresponding to this point will be designated. Therefore, when a stream is being recorded in a state where “Advanced(Fixed GOP 60s w/1s ...
  • Page 34 1 Operations Note • When a stream is being recorded in a state where “Advanced(Fixed GOP 60s w/1s key-frame)” is selected for “GOP control”, clicking this button may skip back instead of forward depending on the time when the corresponding i-frame is recorded. (STOP) button Playback will stop and the “Playback”...
  • Page 35: Settings

    2 Settings 2 Settings 2.1 Display the settings panel from a PC The major settings of the camera can be configured on the settings panel. IMPORTANT • The settings panel is operable only by users whose access level is “1. Administrator”. Refer to “3.9.1 Configure the settings relating to the user authentication [User auth.]”...
  • Page 36: About The Settings Panel

    2 Settings After completing the setting of the item, click the [Set] button to determine the edited setting when the item has the button. When the item does not have the [Set] button, the setting value will be determined when it is selected.
  • Page 37 2 Settings [SCD alarm] • On: If the SCD (Scene Change Detection) area is not configured, the entire region is configured. To configure the SCD area, use the [SCD area] tab on the “Alarm” page of [Detailed setting]. (®“3.8.5 Configure the SCD settings [SCD area]”) •...
  • Page 38: Detailed Settings

    3 Detailed Settings 3 Detailed Settings Note • Although the default of the background of the screen is “Light”, the screenshots used here are examples with “Dark”. 3.1 About the network security 3.1.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
  • Page 39: Display The Setup Menu From A Pc

    3 Detailed Settings 3.2 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to “3.9.1 Configure the settings relating to the user authentication [User auth.]”...
  • Page 40 3 Detailed Settings Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 41: About The Setup Menu Window

    3 Detailed Settings 3.2.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Ext. software] button Management of the extension software and the schedule setting are available. When the extension software is installed, a link for the screen of the extension software will displayed. (®“3.3 Perform management of the extension software and the schedule setting [Ext.
  • Page 42 3 Detailed Settings [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PC restrictions for accessing the camera and the data encryption can be configured on the “User mng.” page. (®“3.9 Configure the settings relating to the authentication [User mng.]”) [Network] button Displays the “Network”...
  • Page 43: Perform Management Of The Extension Software And The Schedule Setting [Ext. Software]

    3 Detailed Settings 3.3 Perform management of the extension software and the schedule setting [Ext. software] Management of the extension software and the schedule setting can be performed on the “Ext. software” page. The “Ext. software” page has the [Software mng.] tab and the [Operation sched.] tab. Note •...
  • Page 44 3 Detailed Settings If the Remaining ROM or RAM is not enough to install the extension software, it is necessary to uninstall the other extension software that is already installed. Refer to “[Uninstall] button” for how to uninstall the software. Click the [Choose File] button and designate “Ext.
  • Page 45 3 Detailed Settings • Update of the extension software Note • Up to three extension software can be installed. • For further information about the supported extension software, refer to our technical information website <Control No.: C0103>. Unique information [MPR ID] This ID is required to install the extension software.
  • Page 46: Set A Schedule Of The Extension Software [Operation Sched.]

    3 Detailed Settings [AI Processor Activation Key] - [Register the Registration Key] It is possible to install and use other manufacturers’ application software that uses the AI processor of this camera. Note • After registering the registration key, the camera will restart. After the camera restarts, make sure that the registration key is registered before setting the extension software.
  • Page 47: Check The Control Log Of Extention Software [Control Log]

    3 Detailed Settings How to set the schedules Select software for which an operation schedule is set from the extension software list. At [Operating day of week], select a day of week and a time table where the operation schedule is to be set.
  • Page 48: Use Easy Setup [Easy Setup]

    3 Detailed Settings 3.4 Use Easy Setup [Easy Setup] The “Easy Setup” page uses simple operations to set the following: – Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card The “Easy Setup”...
  • Page 49 3 Detailed Settings Note • When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page also changes to the same setting. [Recommended network setting for internet] The recommended settings for connecting to the Internet are performed here. By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.
  • Page 50: Configure An Event Action [Event Action]

    3 Detailed Settings 3.4.2 Configure an event action [Event action] Click the [Event action] tab in the “Easy Setup” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) The current settings are displayed here. You can set event actions for SD schedule recording/SFTP periodic image transmission/alarm detection.
  • Page 51: Configure The Schedule/Alarm (Event Function Type Setup Menu)

    3 Detailed Settings Flow of event action setup Event function type: Alarm Schedule Select the trigger (®Page 50) (®Page 58) according to the purpose of setting. VMD/SCD/Audio detection Event action setup: SFTP Transfer SD memory SD memory SFTP periodic Configure the action recording: recording: image...
  • Page 52: Alarm: Configure Vmd, Scd, And Audio Detection (Alarm Setup Menu)

    3 Detailed Settings [Trigger] • Alarm: Select when setting the alarm detection settings. • Schedule: Select during “SD memory recording”. • Default: Alarm [SD memory card format] To format the SD memory card, click the [Execute] button. Once you click the [Execute] button, the “Format” confirmation screen will be displayed. If you click the [OK] button, the formatting will start.
  • Page 53: Alarm: Configure The Alarm Function Type (Alarm Function Type Setup Menu)

    3 Detailed Settings [Audio detection alarm] • On: Uses audio detection alarms. All of the detection targets for AI sound classification will be selected. • Off: Does not use audio detection alarms. • Default: Off [Alarm deactivation time] Set the duration for which detection is not to be performed after an alarm has been detected. For example, by using this function you can prevent mail from being sent too often when the E-mail notifications are configured to be sent to a mobile terminal or tablet device when an alarm is detected.
  • Page 54: Alarm: Configure The Details For Recording Conditions

    3 Detailed Settings [Next] button If you select “SFTP Transfer” in [Trigger] and click the [Next] button, the SFTP transmission setup menu will be displayed. (®“A Configure SFTP transfer (SFTP transfer setup menu)”) If you select “SD memory recording” for “Trigger”, select “JPEG(1)” or “JPEG(2)” for “Recording format”, and then click the [Next] button, the JPEG recording setup menu will be displayed.
  • Page 55 3 Detailed Settings Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the alarm function type setup menu will be displayed. (®“3.4.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu)”) B Configure SD memory recording (JPEG) (JPEG recording setup menu) The SD memory recording (JPEG) when an alarm is detected is configure in this section.
  • Page 56: Alarm: Configure The Mail Notifications And Mail Server

    3 Detailed Settings [Frame rate] Select a frame rate for the H.265 (or H.264) to be recorded. Note • Refer to “[Frame rate*]” in “3.4.2.7 Schedule: Set SD memory recording (video recording setup menu)” for information about available frame rates and the bit rates that are set according to the frame rate.
  • Page 57 3 Detailed Settings • To configure e-mail related settings: Refer to “3.10.2.1 Configure the settings related to sending E-mails” for information about how to configure the above screen. [Set] button If you click the [Set] button, setup will be completed. Operating Instructions...
  • Page 58: Schedule: Configure Sd Recording Or Sftp Periodic Image Transmission (Schedule Function Type Setup Menu)

    3 Detailed Settings [Back] button If you click the [Back] button, either the JPEG recording setup menu (®“B Configure SD memory recording (JPEG) (JPEG recording setup menu)”), the video recording setup menu (®“C Configure SD memory recording (H.265 or H.264) (video recording setup menu)”) will be displayed. 3.4.2.6 Schedule: Configure SD recording or SFTP periodic image transmission (schedule function type setup menu) Here, the schedule type is selected as “SD memory recording”.
  • Page 59: Schedule: Set Sd Memory Recording (Video Recording Setup Menu)

    3 Detailed Settings 3.4.2.7 Schedule: Set SD memory recording (video recording setup menu) Here, SD memory recording (H.265 or H.264) is configured according to the schedule. [Audio recording] Determine whether or not to perform audio recording. • On: Saves audio data to videos (MP4 format). •...
  • Page 60: Schedule: Configure Sftp Periodic Image Transmission (Sftp Periodic Image Transmission Setup Menu)

    3 Detailed Settings IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images. [Next] button If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will be displayed.
  • Page 61 3 Detailed Settings When configuring SFTP periodic image transmission: Refer to “3.10.2.2 Configure SFTP” for information about how to set the above screen. [Set] button Displayed when “SFTP periodic image transmission” is “Off”. If you click [Set], the settings will be saved. [Next] button Displayed when “SFTP periodic image transmission”...
  • Page 62 3 Detailed Settings When configuring the SFTP periodic image transmission schedule: Refer to “3.11 Configure the settings relating to the schedules [Schedule]” for information about how to set the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the SFTP periodic image transmission setup menu will be displayed.
  • Page 63: Configure The Basic Settings Of The Camera [Basic]

    3 Detailed Settings 3.5 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab, and the [Overlay image] tab.
  • Page 64 3 Detailed Settings • DD/MM/YYYY: 01/04/2021 13:10:00 • MM/DD/YYYY: 04/01/2021 13:10:00 • DD/Mmm/YYYY: 01/Apr/2021 13:10:00 • YYYY/MM/DD: 2021/04/01 13:10:00 • Mmm/DD/YYYY: Apr/01/2021 13:10:00 • Default: Mmm/DD/YYYY [Date/time position] Select the position to display the time and date in an image. •...
  • Page 65 3 Detailed Settings • Default: None (blank) Note • “Camera title on screen” can be set with up to 2 lines. [Camera title position] Select the position where the character string will be displayed on the image. • Upper left: The information will be displayed at the upper left corner of the screen. •...
  • Page 66 3 Detailed Settings Note • Even when “50%” or “75%” is set, OSD will be displayed in the standard size (100%) when displaying 640x360, VGA, 320x180 or QVGA images. [Brightness status display] Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the “Live”...
  • Page 67: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    3 Detailed Settings • For SD memory card errors, refer to “3.5.2 Configure the settings relating to the SD memory card [SD memory card]”. • For angle of view errors, refer to “3.6.4.7 Register the initial installation angle of view”. 3.5.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic”...
  • Page 68 3 Detailed Settings For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when “50%” is selected. Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value. [Overwrite] Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient.
  • Page 69 3 Detailed Settings [Password]/[Retype password] Enter the password. Available number of characters: 4 - 16 characters Unavailable characters: " & Default: None (blank) [Remove] When an SD memory card with a configured password is inserted, the password can be removed using the [Remove] button.
  • Page 70 For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I. (Ultra High Speed-I) • Use a microSD memory card dedicated to i-PRO cameras. Note • When “Stream(1)” is selected, the settings for “Stream(1)” on the [Image] tab of the “Image/Audio” page will be changed to the settings for “Stream(1) &...
  • Page 71 3 Detailed Settings • When “On” is selected for “Additional info for detecting alteration”, the maximum value of the available bit rate for “Stream” will be limited. [Save trigger] Select a trigger to save images on the SD memory card from the following. •...
  • Page 72 3 Detailed Settings – When 25fps mode or 12.5fps mode is selected for [Image capture mode]: 0.08fps/ 0.17fps/ 0.28fps/ 0.42fps/ 1fps • Default: 1fps JPEG recording(Alarm) This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Alarm input”...
  • Page 73 3 Detailed Settings Stream recording(Alarm) This setting is only available when “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format” of the SD memory card, and “Alarm input” is selected for “Save trigger”. [Pre alarm (recording) duration] Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD memory card.
  • Page 74: Configure The Settings Relating To Alteration Detection [Alteration Detection]

    After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Use a microSD memory card dedicated to i-PRO cameras. • When repeatedly recording images on an SD memory card using the auto overwrite function, make sure to use an SD memory card with high reliability and durability.
  • Page 75 3 Detailed Settings [Select certificate] Select the certificate to be used with alteration detection. Pre-installed: Selects a pre-installed certificate. CA: Selects a “CA Certificate”. Only displayed when the “CA Certificate” is installed. Default: Pre-installed [Additional info for detecting alteration] Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the SD memory card.
  • Page 76 3 Detailed Settings [CA Certificate - Certificate install] Installs the certificate (CA certificate) issued by CA and displays the information of the installed certificate (CA certificate). To install the certificate (CA certificate), click the [Choose File] button to display the [Open] dialog box, and select the file of the certificate (CA certificate) issued by CA, and click the [Execute] button.
  • Page 77: How To Configure Alteration Detection Settings

    3 Detailed Settings 3.5.4 How to configure alteration detection settings To configure alteration detection, refer to <Control No.: P0001> in the support video page of the support site. 3.5.5 Configure the overlay image function [Overlay image] The overlay image function is a function that superimposes an image uploaded to the camera onto a live image and display it as an overlaid image.
  • Page 78 3 Detailed Settings Image files with the following specification are available for the overlay display. • Image format: 8-bit bitmap (BMP: Windows format) • Image size: 24 pixels´24 pixels - 512 pixels´512 pixels • File size: 257 KB or less Note •...
  • Page 79 3 Detailed Settings Default: Center of live image Note • A red frame indicating the display position will be displayed during dragging of the uploaded image. • Coordinates that make the uploaded image out of the setting screen are unavailable to set. •...
  • Page 80: Configure The Settings Relating To Images And Audio [Image/Audio]

    3 Detailed Settings 3.6 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [Image] tab, the [Image quality] tab, and the [Audio] tab. 3.6.1 Configure the settings relating to the image capture mode [Image] Click the [Image] tab on the “Image/Audio”...
  • Page 81 3 Detailed Settings 0.08fps/ 0.17fps/ 0.28fps/ 0.42fps/ 1fps/ 2.1fps/ 3.1fps/ 4.2fps/ 5fps*/ 8.3fps*/ 12.5fps* • Default: 5fps Note • When “On” is selected for “Stream transmission”, the refresh interval may be longer than the set value when any value with an asterisk (*) on the right is selected. •...
  • Page 82: Configure The Settings Relating To Stream [Image]

    3 Detailed Settings 3.6.3 Configure the settings relating to Stream [Image] Click the [Image] tab on the “Image/Audio” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
  • Page 83 3 Detailed Settings Stream(1) Stream(2) Stream(3) Stream(4) 2048x1536 1280x960 (Fixed) QVGA QVGA QVGA Note • When “90 °” or “270 °” is selected for “Image rotation” on the [Basic] tab of the “Basic” page ( ®[Image rotation]), the image capture size “320´180” is not available. •...
  • Page 84 3 Detailed Settings [Max bit rate (per client)*] Select an H.265 (or H.264) bit rate per a client from the following. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/ 24576kbps*/ –– FREE ENTRY–– When “––...
  • Page 85 3 Detailed Settings • On(Low): Maintains high image quality in the areas containing heads, people, cars, and motorcycles and medium image quality in other areas while reducing the transmission data volume. • Default: Off Note • This feature can only be used for “Stream(1)”. If “On(High)” or “On(Low)” is selected, the VIQS setting from the [Image quality] tab is disabled.
  • Page 86 3 Detailed Settings [Refresh interval] Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.265 (or H.264) images from the following. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.265 (or H.264) to diminish image distortions.
  • Page 87 3 Detailed Settings – Stream(1): 33004 – Stream(2): 33014 – Stream(3): 33024 – Stream(4): 33034 [Multicast address] Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. • Available IPv4 address: 224.0.0.0 - 239.255.255.255 •...
  • Page 88: Configure The Settings Relating To Image Adjust, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    3 Detailed Settings 3.6.4 Configure the settings relating to image adjust, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 89: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    3 Detailed Settings 3.6.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image/Audio” page. (®“3.6.4 Configure the settings relating to image adjust, privacy zone, VIQS, and lens distortion compensation [Image quality]”) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window.
  • Page 90 3 Detailed Settings • Default: 64 [Maximum gain] Adjusts the maximum gain. When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter. If you increase the gain, the noise may also increase. If you move the slider in the “+”...
  • Page 91 3 Detailed Settings Max.1/10000s, Max.1/4000s, Max.1/2000s, Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/120s, Max. 1/100s, Max.2/120s, Max.2/100s, Max.3/120s, Max.1/30s, Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s – When 25fps mode or 12.5fps mode is selected for [Image capture mode]: Max.1/10000s, Max.1/4000s, Max.1/2000s, Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/100s, Max. 2/100s, Max.3/100s, Max.1/25s, Max.2/25s, Max.4/25s, Max.6/25s, Max.10/25s, Max.16/25s •...
  • Page 92 3 Detailed Settings – When shooting a subject whose luminance is too low • When “AWC” is selected, click the [Set] button. [Red gain] Adjust the red color of images. When the slider is moved in the “+” direction, the red color will become thicker. When the slider is moved in the “-”...
  • Page 93 3 Detailed Settings Note • Be aware that flicker may occur due to fluorescent lighting when activating the Intelligent Auto function. In such a case, set either of the following: – Move the slider of [Motion priority level(Shutter)] in the “-” direction. –...
  • Page 94 3 Detailed Settings [Adaptive black stretch] Adjust the brightness of the dark parts of the image. If you move the slider in the “+” direction, the dark parts of the image will become brighter. If you move the slider in the “-” direction, the dark parts of the image will become darker. Click the [Reset] button to reset to the default setting.
  • Page 95: Set Mask Areas

    3 Detailed Settings • Unavailable characters: " & \ [Load] button Loads the setting data selected in “Scene file” and changes the current image accordingly. [Register] button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in “Scene file”.
  • Page 96 3 Detailed Settings Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (8´6). Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas.
  • Page 97: Adjust The Angular Field Of View Using The Extra Optical Zoom Function

    3 Detailed Settings IMPORTANT • The mask area may move out of alignment if the setting for “Image rotation” of the [Basic] tab is changed after the mask area has been configured. Make sure to check the mask area after changing the “Image capture mode” setting. •...
  • Page 98: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    3 Detailed Settings SCD area (®“3.8.5 Configure the SCD settings [SCD area]”), and VIQS area (®“3.6.4.6 Configure the VIQS area”) is configured. To prevent this, perform the setting for the extra zoom function before other settings. 3.6.4.4 Configure the settings relating to the privacy zone (“Privacy zone”...
  • Page 99: Configure The Viqs Setting

    3 Detailed Settings • Off: The privacy zone will not be displayed. • Default: Off [Delete] button Click the [Delete] button corresponding to the zone to be deleted. [Close] button Click this button to close the “Privacy zone” setup menu. IMPORTANT •...
  • Page 100 3 Detailed Settings Stream [Stream(1)] Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (Stream(1)) images. The VIQS (Stream(1)) images can be confirmed with the [Confirm] button. • Default: Off [Stream(2)] Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (Stream(2)) images.
  • Page 101: Configure The Viqs Area

    3 Detailed Settings 3.6.4.6 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
  • Page 102: Register The Initial Installation Angle Of View

    3 Detailed Settings IMPORTANT • No setting contents are determined unless the [Set] button is clicked. • To check the image after configuring VIQS, display an H.265 (or H.264) image on the “Live” page, or press the [Confirm] button under “Stream”. •...
  • Page 103: Configure The Settings Relating To Audio [Audio]

    3 Detailed Settings 3.6.5 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) The settings relating to audio can be configured on this page. Note •...
  • Page 104 3 Detailed Settings Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment. •...
  • Page 105: Configure The Multi-Screen Settings [Multi-Screen]

    3 Detailed Settings 3.7 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen.
  • Page 106 3 Detailed Settings • Default: 4 Screens(1-4) [Refresh interval] Select the refresh interval during initial display. • MJPEG: Displays the camera image in the motion JPEG format (video). • Refresh interval : 1s/ Refresh interval : 3s/ Refresh interval : 5s/ Refresh interval : 10s/ Refresh interval : 30s/ Refresh interval : 60s: Displays the JPEG format (still image) camera image in the selected interval.
  • Page 107: Configure The Alarm Settings [Alarm]

    3 Detailed Settings 3.8 Configure the alarm settings [Alarm] The settings relating to alarm actions, alarm image, the VMD area settings, and the alarm occurrence notification can be configured on the “Alarm” page. The “Alarm” page has the [Alarm] tab, the [VMD area] tab, the [SCD area] tab, and the [Notification] tab. 3.8.1 Configure the settings relating to the alarm action [Alarm] Click the [Alarm] tab on the “Alarm”...
  • Page 108: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    3 Detailed Settings [Alarm test] Click the [Execute] button to execute the alarm test function. Note • When the test alarm function is executed, the camera will detect a command alarm. This can be used to check the SD recording or notification to external devices triggered by alarm detection. Check the related settings using the system logs of this camera and the external device set as the notification destination.
  • Page 109: Configure Settings Relating To Sftp Transmission When An Alarm Occurs

    3 Detailed Settings Refer to “3.10.2.1 Configure the settings related to sending E-mails” for information on configuration for these settings. 3.8.2.2 Configure settings relating to SFTP transmission when an alarm occurs Click “SFTP setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®“3.8.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”) Refer to “3.10.2.2 Configure SFTP”...
  • Page 110: Configure The Vmd Settings [Vmd Area]

    3 Detailed Settings 3.8.3 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) The video motion detection areas can be set on this page. Up to 4 areas can be set.
  • Page 111 3 Detailed Settings – Move the slider of “Face priority level(Brightness)” of “Intelligent auto” in the “-” direction. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)”...
  • Page 112 3 Detailed Settings [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider. •...
  • Page 113: Set The Vmd Areas [Vmd Area]

    3 Detailed Settings 3.8.4 Set the VMD areas [VMD area] Set the areas to activate the VMD function. IMPORTANT • During change of setting in the setup menu, no alarm will be detected. After setup is complete, close the setup menu. Set the video motion detection area by dragging the mouse on the screen.
  • Page 114: Configure The Scd Settings [Scd Area]

    3 Detailed Settings Click the [Set] button after completing the settings. IMPORTANT • The setting will not be applied unless the [Set] button is clicked. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated.
  • Page 115 3 Detailed Settings [Status] Select “On” or “Off” to determine whether or not to perform SCD. • On: Performs SCD. • Off: Does not performSCD. • Default: Off [Detection area] Set the detection ratio “Small”, “Middle” or “Large”, which specifies how much of change in the area set in [SCD area] to be detected.
  • Page 116: Set The Scd Areas [Scd Area]

    3 Detailed Settings 3.8.6 Set the SCD areas [SCD area] Set the areas to activate the SCD (scene change detection) function. IMPORTANT • During change of setting in the setup menu, no alarm will be detected. After setup is complete, close the setup menu.
  • Page 117: Configure The Settings Relating To The Audio Detection [Audio Detection]

    3 Detailed Settings 3.8.7 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. The settings relating to audio detection can be configured in this section. IMPORTANT • The alarm occurrence indication button will be displayed when sound is detected by the audio detection function.
  • Page 118: Configuration Of The Settings Relating To Alarm Notification [Notification]

    3 Detailed Settings • Vehicle Horn: Detects car horns. • Glass Break: Detects sound of glass breaking. • Other: Detects other sounds than Gunshot, Yell, Vehicle Horn, Glass Break. Note • In the following cases, sounds to be detected may not be detected. –...
  • Page 119 3 Detailed Settings 20, 21, 22, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670 [Retry times] Select a retry time for the TCP alarm notification. • Available range: 0-30 • Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the TCP alarm notification from the following.
  • Page 120: Configure The Settings Relating To Http Alarm Notification

    3 Detailed Settings 3.8.8.2 Configure the settings relating to HTTP alarm notification HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server addresses can be registered. •...
  • Page 121: Configure The Settings Relating To The Authentication [User Mng.]

    3 Detailed Settings 3.9 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC, mobile terminal or tablet device can be configured on the “User mng.” page. The “User mng.”...
  • Page 122 3 Detailed Settings [User name (1 to 32 characters)] Enter a user name. • Available number of characters: 1 - 32 characters • Unavailable characters: " & : ; \ • Default: None (blank) Note • When the user name already in use is entered and the [Set] button is clicked, the respective user information will be overwritten.
  • Page 123: Configure The Settings Relating To The Host Authentication [Host Auth.]

    3 Detailed Settings Refresh Rate JPEG format image refresh interval setting permissions (®“Stream selection display button - [Refresh interval] pull-down menu”) Snap shot Snap shot operation permissions (®“Snap shot button”) Playback of recording (Log Log operation permissions (®“Camera control panel - SD memory disp.) card −...
  • Page 124: Configure Ieee 802.1X [Ieee 802.1X]

    3 Detailed Settings [Host check] From the pull-down menu of “Host check”, the registered host can be selected and the selected host’s IP address can be checked. The registered IP address will be displayed with the access level. (Example: 192.168.0.21 [1]) To delete the registered host, click the [Delete] button after selecting the IP address to be deleted.
  • Page 125 3 Detailed Settings • Available number of characters: 4 - 32 characters • Unavailable characters: " & [CA Certificate] - [Certificate install] Install the root CA Certificate. Do not include the intermediate CA Certificate. Installation is possible only when “Off” is selected for “IEEE 802.1X”. n Specification of CA Certificate Item Specifications...
  • Page 126 3 Detailed Settings If signed by the intermediate CA Certificate, install the Client Certificate including the intermediate CA Certificate. Installation is possible only when “Off” is selected for “IEEE 802.1X”. n Specification of Client Certificate Item Specifications Remarks Data format Format: PEM Extension: pem Max.
  • Page 127: Configure The Data Encryption Settings [Data Encryption]

    3 Detailed Settings Note • To delete each certificate, set [IEEE 802.1X] to “Off”. • Check that the CA certificate and client certificate have not expired. If you use certificates that have expired, you may not be able to use the port notification feature. Example of CA Certificate check screen Example of Client Certificate check screen IMPORTANT...
  • Page 128 3 Detailed Settings Click the “-” mark on the left of an expanded item to return to the screen displayed before the item was expanded. [Data encryption (Batch change)] Select “On” or “Off” to determine whether or not to activate data encryption. •...
  • Page 129 3 Detailed Settings • [Live view] pull-down menu on the “Live” page • Pull-down menu in the setup menu • When [Data encryption (Batch change)] is “On”, “AAC-LC” audio is data encrypted (“G.726” and “G. 711” are not data encrypted). To encrypt both the image and audio, set [Data encryption (Batch change)] to “On”...
  • Page 130: Configuring The Network Settings [Network]

    3 Detailed Settings 3.10 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 3.10.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) The following information is required to configure the network settings.
  • Page 131 3 Detailed Settings [Default gateway] When not using the DHCP function, enter the default gateway of the camera. • Default: 192.168.0.1 Note • Multiple IP addresses for the default gateway are unavailable even when using the DHCP function. Refer to the network administrator for further information about the settings of the DHCP server. [DNS] Determine how to set the address of the DNS server by selecting “Auto”...
  • Page 132 3 Detailed Settings Common [HTTP port] Assign the port numbers independently. • Available port number: 1 - 65535 • Default: 80 The following port numbers are unavailable since they are already in use. 20, 21, 22, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 Note •...
  • Page 133 3 Detailed Settings [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the “IP Setting Software” can be allowed. • 20min: The network setting operation using the “IP Setting Software” are allowed for 20 minutes since the camera starts up.
  • Page 134: Configure Advanced Network Settings [Advanced]

    3 Detailed Settings 3.10.2 Configure advanced network settings [Advanced] Click the [Advanced] tab on the “Network” page. (®“3.2.1 How to display the setup menu”, “3.2.2 How to operate the setup menu”) The settings related to SMTP (E-mail), NTP, UPnP, HTTPS, DDNS, SNMP, QoS, SRTP can be configured in this section.
  • Page 135 3 Detailed Settings • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network”...
  • Page 136 3 Detailed Settings To delete the registered address, click the [Delete] button respective to the desired address. • VMD: Notify by e-mail when motion is detected. • SCD: Notify by e-mail when SCD has occurred. • Command alarm: Notify by e-mail when a command alarm is entered. •...
  • Page 137: Configure Sftp

    3 Detailed Settings After setting the following characters in the E-mail body, there is a VMD alarm occurrence at the time 19:13:24. E-mail body settings: %p% alarm occurred at %t%. Sent E-mail body: “A “VMD” alarm occurred at 19:13:24.” When the body of the email is empty, the language that the email is sent in is determined by “Menu language”...
  • Page 138 3 Detailed Settings • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | • VMD: Transmit an image to the SFTP server when motion is detected. • SCD: Transmit an image to the SFTP server when SCD has occurred.
  • Page 139 3 Detailed Settings • Default: 100 pics • Recording duration Displays the time taken to save the selected “Number of images” at the selected “Transmission interval”. Note • Depending on the speed or status of the network, you may not be able to transmit the set number of sheets.
  • Page 140 3 Detailed Settings 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: Off Note • Depending on the speed or status of the network, you may not be able to transmit at the set interval. •...
  • Page 141: Configure The Settings Relating To The Ntp Server

    3 Detailed Settings 3.10.2.3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following.
  • Page 142: Configure The Upnp Settings

    3 Detailed Settings 3.10.2.4 Configure the UPnP settings This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. – Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a mobile terminal or tablet device.
  • Page 143 3 Detailed Settings • TLS1.1: Enable or disable. • TLS1.2, TLS1.3: Always enabled. Cannot be disabled. • Default: TLS1.1: Disabled, TLS1.2: Enabled, TLS1.3: Enabled Note • To change to an HTTPS connection when HTTP is selected, perform HTTPS connection settings first. The HTTPS connection will be available even if the setting is changed to HTTP afterwards.
  • Page 144: Configure The Settings Relating To Ddns

    3 Detailed Settings IMPORTANT • Before deleting the valid CA certificate (security certificate), confirm that there is a backup file of the CA certificate (security certificate) on the PC or another media. The backup file of the CA certificate (security certificate) will be required when installing the CA certificate (security certificate) again. Note •...
  • Page 145 3 Detailed Settings Select the SNMP version to be used. • SNMPv1/v2: SNMPv1/v2 is activated. • SNMPv3: SNMPv3 is activated. • SNMPv1/v2/v3: SNMPv1/v2/v3 is activated. • Default: SNMPv1/v2 [SNMPv1/v2] - [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters •...
  • Page 146 3 Detailed Settings • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters • Default: None (blank) [Contact] Enter the E-mail address or the phone number of the SNMP manager. •...
  • Page 147 3 Detailed Settings [SNMP Generic trap] - [linkUP] - [On/Off] When the check box is checked, a trap (SNMPv2-MIB:: linkup) will be sent at the time when the camera is linked up. • Default: Not checked (Off) [SNMP Generic trap] - [linkUP] - [Trap string] When a camera linkup trap is to be extended and sent, set the string of characters of the extended trap.
  • Page 148: Configure The Qos Settings

    3 Detailed Settings • Available characters: 0-9, A-Z, a-z and the following marks. ! " # $ % & ' ( ) * + , - . / : ; = ? • Default: cmd [SD memory card] - [Diag.] - [On/Off] When the check box is checked, a trap will be sent in the following cases.
  • Page 149: Configure The Srtp Settings

    3 Detailed Settings • Default: Off Note • If you are concerned about delays of the video display, select Off. 3.10.2.9 Configure the SRTP settings The settings relating to the SRTP funtion are configured in this section. [SRTP] Select “On” or “Off” to determine whether or not to use the SRTP function. •...
  • Page 150 Set the MQTT topic name to be sent. Topics have a hierarchical structure separated by “/”. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, 1-byte symbols • Unavailable characters: “\” • Default: VMD: i-PRO/NetworkCamera/Alarm/1/VideoMotionDetection Audio detection: i-PRO/NetworkCamera/Alarm/AudioDetection Command alarm: i-PRO/NetworkCamera/Alarm/Command Operating Instructions...
  • Page 151: Configure The Lldp Settings

    3 Detailed Settings [Payload] Set the MQTT message payload. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, 1-byte symbols • Unavailable characters: “\” • Default: VMD: VMD alarm Audio detection: audio Command alarm: cmd [QoS] Select the QoS level from 0, 1, 2.
  • Page 152: How To Configure Https Settings

    3 Detailed Settings Fabric Attach [Fabric Attach authentication key] Enter the key to be used for Fabric Attach authentication. Note that this is valid only when “LLDP” is “Enable”. • Available number of characters: 0 - 32 characters (If Fabric attach authentication is not performed, leave it blank.) •...
  • Page 153: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    3 Detailed Settings It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.
  • Page 154 3 Detailed Settings Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images. Note • Refer to the contracted provider whether the current IP address is static or not. •...
  • Page 155 3 Detailed Settings If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet connection, then click [Set] again. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → The registration window for “Viewnetcam.com” will be displayed in a newly opened window. When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser.
  • Page 156: When Using "Dynamic Dns Update

    3 Detailed Settings • It is possible to check the information registered for the “Viewnetcam.com” service by accessing the URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being connected to the Internet, and click the [Set] button. •...
  • Page 157 3 Detailed Settings • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the period (.), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. Operating Instructions...
  • Page 158: Configure The Settings Relating To The Schedules [Schedule]

    3 Detailed Settings 3.11 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • VMD permission • SCD permission • Audio detection permission • Access permission • SD memory recording •...
  • Page 159 3 Detailed Settings Note • Select “On” for “User auth.” on the [User auth.] tab of “User mng.” page (®“3.9.1 Configure the settings relating to the user authentication [User auth.]”) and “Off” for “Host auth.” on the “Host auth.” page (®“3.9.2 Configure the settings relating to the host authentication [Host auth.]”) to validate “Access permission”.
  • Page 160: How To Delete The Set Schedule

    3 Detailed Settings • When “Off” is set for the operation mode of schedule 1 through 5, constant operation of the following items will be allowed. – VMD permission – SCD permission – Audio detection permission – Access permission – E-mail permission 3.11.1 How to delete the set schedule Uncheck the check box of the set day of the week.
  • Page 161: Maintenance Of The Camera [Maintenance]

    3 Detailed Settings 3.12 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 162: Check The Status [Status]

    Note • The latest firmware upgrade is posted on our website. https://i-pro.com/global/en/surveillance/training_support/support Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade.
  • Page 163 3 Detailed Settings Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed. UPnP [Port number(HTTP), Port number(HTTPS)] The port number that is set for UPnP port forwarding will be displayed.
  • Page 164 3 Detailed Settings If the serial number information could not be obtained, “Unknown” is displayed. [Remaining capacity] Displays the remaining capacity and total capacity of the SD memory card. This is the same information that is displayed in [Remaining capacity] of the SD memory card information on the [SD memory card] tab of the “Basic”...
  • Page 165: Reset The Settings/Reboot The Camera [Default Reset]

    3 Detailed Settings Category Indication Description <SD> An error occurs The SD memory card write process still generates data in the SD memory card. loss. Make sure that the SD memory card is properly Check the status of the recognized. If the card is not recognized, reboot the unit, SD memory card.
  • Page 166 3 Detailed Settings [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. [Logs] Click the [Execute] button to backup the log data of the camera to a PC. IMPORTANT • When backing up settings or logs, creating the backup files takes time. •...
  • Page 167: Display Our Support Website [Support]

    3 Detailed Settings 3.13 Display our support website [Support] Methods for accessing our support website are explained on the “Support” page. To access our support website from a web browser, click the link for the support page. When “Click here for OSS information.” is clicked, the license of the OSS in use will be displayed. Operating Instructions...
  • Page 168: Others

    4 Others 4 Others 4.1 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server.
  • Page 169 4 Others Category Indication Description Connection error No response from the • The “Viewnetcam.com” server may be Viewnetcam.com server. down. Ask the network administrator. File transfer error. • Internal error Undefined error. An error relating to the “Viewnetcam.com” function occurred. Check if the “Viewnetcam.com”...
  • Page 170 4 Others Log indications relating to HTTPS Category Indication Description HTTPS Certificate Signing Request - • Generation of the CSR (Certificate Signing Generated Request) is complete. CA Certificate - Installed • Installation of the CA certificate is complete. CA Certificate - Deleted •...
  • Page 171 4 Others Error indications relating to TCP alarm notification Category Indication Description TCP alarm notification Failed to find destination of • The IP address of the destination of error notification. notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.
  • Page 172 4 Others Log indications relating to Firmware Upgrade Category Indication Description Firmware Upgrade Upgraded successfully • Firmware Upgrade succeeded and the firmware versions(before/after) are logged. Error indications relating to Firmware Upgrade Category Indication Description • Firmware Upgrade Upgrade failure (Time out: Shortage Failed to upgrade the firmware due to of communication bands) timeout caused by lack of communication...
  • Page 173 4 Others Category Indication Description Connection error File transfer error. • SFTP server settings may be incorrect. Check the SFTP settings again. Passive mode error. • Settings of the indicated items may be incorrect. Check the SFTP settings again. Log out failed. Failed to change the directory.
  • Page 174: Troubleshooting

    4 Others 4.2 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages...
  • Page 175 4 Others Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 22, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 176 4 Others Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 177 4 Others Symptom Cause/solution Reference pages It takes time to display the • Are you accessing the camera in the HTTPS screen. mode? In this mode, the refresh interval becomes slower due to decode procession. • Are you accessing another camera in the same local network via a proxy server? Configure the PC not to use a proxy server.
  • Page 178 4 Others Symptom Cause/solution Reference pages No image is displayed. • Is the mobile terminal or tablet device in use support the 320´240 or 640´480 resolution? Or is the image data size too big to display images on the mobile terminal or tablet device? Refer to the manuals provided with the mobile terminal or tablet device in use for the restrictions of image data sizes.
  • Page 179 4 Others Symptom Cause/solution Reference pages Images cannot be saved on • Basic Information Is the SD memory card inserted correctly? the SD memory card. Check if the SD memory card is inserted correctly. Failed to write/read data on • Is the SD memory card formatted? the SD memory card.
  • Page 180 4 Others Symptom Cause/solution Reference pages H.265 (or H.264) images are • Basic Information It can be improved by performing the following. not smoothly displayed. – Check “System requirements for a PC” in the Basic Information. When clicking the back button •...
  • Page 181: Directory Structure Of Sd Memory Card

    4 Others 4.3 Directory structure of SD memory card File name.01 Image captured at the alarm ALARM 00001000 21010112.01 occurrence memory (Ex. img_2101011234000001.jpg) 00001001 21010112.02 card File name.01 LOCAL 00001000 21010112.01 Image saved manually (Ex. img_2101011234000001.jpg) 21010112.02 00001001 PULL Destination where images are to be saved by the SD memory recording function of our network disk recorder Destination where log files are to be saved (for the system administration) 10000001...
  • Page 182 Co., Ltd. https://www.i-pro.com/ © i-PRO Co., Ltd. 2022 PGQP3466ZA C0322-0...

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