Component Troubleshooting - GE ApexPro Service Manual

Component Troubleshooting

Symptom
Inability to activate a
single power supply.
Loss of system power
(i.e. both power supplies).
Repeated system reboot
Sudden operating system
shutdown
(i.e. normal shutdown).
Power Supply Failure
Alarm
(i.e. Loss of single Power
Supply).
Unable to communicate
via serial port/KVM.
POST memory error
Loss, delayed, or corrupt
patient data.
Loss of functionality on all
PCI cards: SNMP, IX NIC.
5-10
Troubleshooting: Component Troubleshooting
Possible Reason
Mechanical wear of power
supply switch.
Power supply failure.
Dual power supply failure.
Loss of external supply /
disconnected power cord.
Overheating due to dust or
debris.
Disconnected network
cable or down network.
Electrical failure of CPU.
Electrical failure of RAID
card.
Overheating due to CPU
fan failure.
Overheating due to low
case airflow.
Single power supply failure.
Overheating due to dust or
debris.
Serial cable failure.
CPU board failure.
RAM failure.
RAM failure.
Motherboard or backplane
damage.
PCI connector damage.
ApexPro Telemetry Server
2001989-178
Solution/Course of Action
Replace power supply.
Replace power supply.
Replace both power
supplies.
Verify external power
supply and power cord.
Clean system.
Verify RX, MC, and IX
network ports are
connected to networks.
Replace CPU assembly.
Replace RAID card.
Replace CPU fan and
monitor CPU for damage.
Clean system or replace
system fans.
Replace power supply.
Clean system.
Replace cable.
Replace CPU board.
Replace memory DIMMs.
Replace memory DIMMs.
Replace motherboard and/
or backplane riser.
Replace motherboard and/
or backplane riser.
FRU Procedure
See "Power Module" on
page 6-50.
See "Power Module" on
page 6-50.
See "Power Module" on
page 6-50.
N/A
See "Fan Filter" on
page 6-7.
See "Drive Filter" on
page 6-9.
N/A
See "CPU Boards" on
page 6-39.
See "RAID Card" on
page 6-12.
See "CPU Fan" on
page 6-36.
See "Fan Filter" on
page 6-7.
See "Chassis Fan" on
page 6-38.
See "Power Module" on
page 6-50.
See "Fan Filter" on
page 6-7.
See "Drive Filter" on
page 6-9.
N/A
See "CPU Boards" on
page 6-39.
See "CPU Boards" on
page 6-39.
See "CPU Boards" on
page 6-39.
See "CPU Boards" on
page 6-39.
See "CPU Boards" on
page 6-39.
Revision C