Chapter 1: Introduction And Preparation; Upgrade Requirement For Data Domain Os Version 7.7.0 On Dd6400 Units - Dell EMC PowerProtect DD6400 System Expansion Manuallines

Topics:
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Upgrade Requirement for Data Domain OS Version 7.7.0 on DD6400 Units

• Document purpose
• Installation checklist
• DD6400 system features
• Product serial number tag (PSNT)
• Required tools and supplies
• Safety considerations
Upgrade Requirement for Data Domain OS Version
7.7.0 on DD6400 Units
Data Domain 6400 systems come pre-installed with the latest version of the Data Domain OS software that was available from
the factory at the time of shipment. As a standard practice, Dell Technologies requires that customers with new installations
download the latest available code version at the time of install.
Data Domain OS version 7.7.0 may be susceptible to an issue that could result in an impact to data availability. Data Domain OS
version 7.7.1 contains a fix that addresses this issue.
Required Action
Upon installation of the Data Domain 6400 system, you are required to immediately perform a pre-upgrade health check, and
upgrade to Data Domain OS version 7.7.1. This version may be downloaded from the DD OS 7.7 Drivers & Downloads section
on the Data Domain Product Support page
drivers
For complete instructions on updating your Data Domain OS, refer to the Dell EMC Data Domain Software Upgrade in KB 21710
- https://www.dell.com/support/kbdoc/000021710.
If you do not take action at this time, please be advised that the system may encounter an
issue which could result in an impact to data availability. Dell is not responsible for any
data unavailability.
Further Assistance
As always, Dell Technologies continues to stand behind the warranty and service contracts applicable to your systems.
If you need further assistance or have any other questions, contact Dell Technologies technical support. Dell Technologies
provides several online and telephone-based support and services options. Availability varies by country and product, and some
services may not be available in your area.
To contact Dell Technologies technical support:
1. Go to https://dell.com/support.
2. Select the contact method that best suits your needs.
3. Reference Dell knowledgebase article KB195329 -
Introduction and Preparation
https://www.dell.com/support/home/en-us/product-support/product/dd-os-7.7/
https://www.dell.com/support/kbdoc/000195329 for this issue.
Introduction and Preparation
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