Dell EMC PowerProtect DD6400 System Expansion Manuallines
Dell EMC PowerProtect DD6400 System Expansion Manuallines

Dell EMC PowerProtect DD6400 System Expansion Manuallines

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Dell EMC PowerProtect DD6400 System
Installation and Storage Expansion Guide
February 2022
Rev. 04

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Summary of Contents for Dell EMC PowerProtect DD6400 System

  • Page 1 Dell EMC PowerProtect DD6400 System Installation and Storage Expansion Guide February 2022 Rev. 04...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 - 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Figures............................5 Tables............................6 Chapter 1: Introduction and Preparation..................7 Upgrade Requirement for Data Domain OS Version 7.7.0 on DD6400 Units............7 Document purpose................................8 Installation checklist................................8 DD6400 system features..............................8 Product serial number tag (PSNT)..........................9 Required tools and supplies ............................10 Safety considerations................................
  • Page 4 License....................................38 Network....................................38 Passphrase..................................38 File System..................................39 Settings....................................39 Selecting and configuring Secure Remote Services delivery................. 39 CLI equivalent................................40 Chapter 6: Installation Troubleshooting..................41 Installation troubleshooting scenarios...........................41 Appendix A: Add Storage Capacity....................43 Prepare system for storage expansion........................43 Install and connect the new storage..........................43 Verify and configure the new disks..........................44 License the new storage with electronic licensing....................
  • Page 5: Figures

    Figures Rear tag..................................9 Front tag..................................10 Serial number for initial password........................10 Sliding rail assembly - 2U systems........................12 CMA arm and separator............................13 Installing the rear end of the rail...........................13 Installing the front end of the rail......................... 14 Installing screws................................14 Pull out the intermediate rail..........................15 Attach the inner rails to the system........................
  • Page 6: Tables

    Tables DD6400 system features............................8 DD6400 with one ES40 cabling instructions....................26 DD6400 with two ES40s: DD6400 to ES40s cabling instructions.............. 26 DD6400 with two ES40s: ES40 to ES40 cabling instructions..............27 I/O Module Slot assignments..........................28 Maximum FC cable lengths........................... 28 iDRAC NIC to physical port mapping........................
  • Page 7: Chapter 1: Introduction And Preparation

    For complete instructions on updating your Data Domain OS, refer to the Dell EMC Data Domain Software Upgrade in KB 21710 - https://www.dell.com/support/kbdoc/000021710. If you do not take action at this time, please be advised that the system may encounter an issue which could result in an impact to data availability.
  • Page 8: Document Purpose

    This installation guide provides instructions for installing the hardware associated with PowerProtect systems. Systems are shipped to the customer site as separate components to install in an existing rack at the site (field-installed). This document is intended for customers or Dell EMC Support personnel who are qualified to install PowerProtect systems. Field-installed systems To install PowerProtect systems in an existing rack at the customer site, follow all the instructions in this document to rack, cable, and configure the system.
  • Page 9: Product Serial Number Tag (Psnt)

    Table 1. DD6400 system features (continued) Feature Single Node Cache SSDs Base (6% of 32 TBu) 1 (Internal) 1.92 TB Expanded (2.2% of 172 TBU) 2 (Internal) 1.92 TB 16 GB NVRAM HW Accelerator Quick Assist Technology (QAT) 8970 Internal SAS HBA330 12 Gbps SAS controller External SAS Dual Port 12 Gbps SAS...
  • Page 10: Required Tools And Supplies

    Figure 2. Front tag There are two labels on each tag: ● The top label is blue and contains the serial number for the system top level assembly (TLA). ● The bottom label is white and contains the product serial number required for the initial password. Figure 3.
  • Page 11: Safety Considerations

    Review and follow these important safety recommendations: ● For ESD protection, Dell EMC recommends that you wear a suitable antistatic wrist or ankle strap. Observe all conventional ESD precautions when handling plug-in modules and components. ● All plug-in modules and blank plates are part of the fire enclosure system and should not be removed unless a replacement can be added immediately.
  • Page 12: Chapter 2: Install The System In The Rack

    Install the System in the Rack CAUTION: Improper installation on the rails may damage the rails or cause the system to fall when extended. When extending the system from the rack, pull outward slowly and verify the system is properly installed on the rails.
  • Page 13: Install The Rails

    Figure 5. CMA arm and separator Install the rails About this task The rails are labeled left and right, and cannot be interchanged. The front side of each rail is labeled Left Front or Right Front when viewed from the cabinet front. Steps 1.
  • Page 14: Secure The Rail Assemblies To The Cabinet

    Figure 7. Installing the front end of the rail 6. Repeat the preceding steps to install the right rail assembly. Secure the rail assemblies to the cabinet The supplied screws and washers are used to secure the rail assemblies to the front and rear of the cabinet. About this task NOTE: For square hole cabinets, install the supplied conical washer before installing the screw.
  • Page 15: Install The System In The Cabinet

    Install the system in the cabinet In an angled drop-in design, inner (chassis) rails are attached to the sides of the system and then the system slides into the outer (cabinet) rails that are installed in the rack. About this task WARNING: The system is heavy.
  • Page 16: Install The Front Bezel

    CAUTION: Improper installation on the rails may damage the rails or cause the system to fall when extended. 5. With the intermediate rails extended, install the system into the extended rails. Figure 11. Install system into the extended rails 6. Pull the blue slide release lock tabs forward on both the rails, and slide the system into the rack. Figure 12.
  • Page 17: Install The Cma Arm

    Figure 13. Installing the front bezel Install the CMA arm Steps 1. Install the separator on the bracket. Figure 14. Install the seperator 2. Install the arm on the right side of the chassis, on top of the separator with the open side up. Install the System in the Rack...
  • Page 18: Install The Arm

    Figure 15. Install the arm 3. Close the arm by connecting it to the bracket on the left side of the chassis. Figure 16. Close the arm Install the System in the Rack...
  • Page 19: Chapter 3: Install The Disk Shelves In The Rack

    Install the Disk Shelves in the Rack Topics: • Remove filler panels • Install an ES40 shelf into the rack Remove filler panels The front space of the rack into which you will install the shelf is usually covered by a filler panel. If one or more filler panels cover the space where you want to install the shelf, use this procedure to remove each panel.
  • Page 20 Steps 1. From the front of the cabinet, insert the rail alignment pins above and below the bottom U mark on the rear cabinet channel. Install the Disk Shelves in the Rack...
  • Page 21: Holes For Alignment Pins

    Alignment pins here Rear channels EMC2892b Figure 17. Holes for alignment pins Install the Disk Shelves in the Rack...
  • Page 22: Installing The Shelf On The Rails

    2. Pull the sliding rail to the front of the cabinet and secure it to the front channel using two of the provided screws in the middle two holes of the rail. 3. Secure the rail to the rear channel loosely with two screws to allow for adjustment when you install the enclosure. Alignment pins Adjustable rail Right rear...
  • Page 23: Installing And Locking The Front Bezel

    Rear Screws (2) Front Screws (2) CL5846 Figure 20. Securing the front of the shelf Installing and locking the front bezel Prerequisites CAUTION: Remove the protective plastic strip from the front of the bezel before you install the bezel. Failure to remove this strip will cause the system to overheat.
  • Page 24: Installing The Front Bezel

    CL5674 Figure 21. Installing the front bezel Install the Disk Shelves in the Rack...
  • Page 25: Chapter 4: Connect Cables And Power On

    Connect Cables and Power On Topics: • Connecting ES40 shelves • DD6400 with ES40 cabling • Connecting data cables • Connecting disk shelf power cables • Connecting controller power cables and powering on Connect Cables and Power On...
  • Page 26: Connecting Es40 Shelves

    I/O 3 - Port 1 LCC A, port A of the shelf Cable lengths shown are designed for Dell EMC racks. Longer cables (up to 5M) can be used. Figure 22. DD6400 with one ES40 shelf Table 3. DD6400 with two ES40s: DD6400 to ES40s cabling instructions...
  • Page 27: Connecting Data Cables

    LCC B, port A of shelf LCC B, port B of shelf V1.2 V1.1 Cable lengths shown are designed for Dell EMC racks. Longer cables (up to 5M) can be used. Figure 23. DD6400 with two ES40 shelves Connecting data cables...
  • Page 28: Connecting Disk Shelf Power Cables

    Intel X710, 4 x 10GBT, PCIe Full Height 5, 7, 8 QLogic 2692, 2 x 16G FC, PCIe Full Height Dell EMC Cavium/CN72xx, 16 GB NVRAM, PCIe Full height Broadcom LSI 9300-8e, 2 x 12 Gbps SAS, PCIe Low Profile (external SAS)
  • Page 29: Connecting Controller Power Cables And Powering On

    Steps 1. Plug the power cords into both power supplies on the disk shelf. 2. If the disk shelf has a retention bail, secure the power cord with the retention bail. The bail prevents the power cord from pulling out of the connector. 3.
  • Page 30: Chapter 5: Configure System For Use

    Configure iDRAC About this task The PowerProtect system requires that the Integrated Dell Remote Access Controller (iDRAC) is configured for system upgrade and maintenance operations. Additionally, the system supports the use of iDRAC to change security settings, and remotely power the system on and off.
  • Page 31: Idrac Settings > Network

    6. Under IPv4 Settings, select Static IP Address and press Enter to specify a new static IP address. NOTE: DHCP is not supported for the iDRAC IP address. NOTE: Press Shift + Backspace to delete an existing IP address value over connections with VT100+ keyboard emulation.
  • Page 32: Configure Serial Over Lan (Sol)

    Next steps The DD OS Administration Guide describes how to power the system on and off with iDRAC. The DD OS, PowerProtect DD Virtual Edition, and PowerProtect DD Management Center Security Configuration Guide provides additional information about accessing security settings in iDRAC. Configure serial over LAN (SOL) About this task The PowerProtect system provides the ability to access the serial console through the iDRAC interface.
  • Page 33: Change The Idrac Network Port

    Change the iDRAC network port About this task iDRAC provides the ability to disable the dedicated iDRAC Ethernet port and assign the iDRAC connection to share one of the network daughter card Ethernet ports. This step is optional. Steps 1. Connect to the system serial console or connect KVM to the system. 2.
  • Page 34: Accepting The End User License Agreement

    Table 8. Communications settings (continued) Setting Value Emulation VT-100 Establish a serial connection 1. Connect the DB-9 cable to the serial port on the back panel of the system (#2 in the figure above). 2. Launch a terminal emulation program from your computer and configure the following communication settings: NOTE: Set the baud rate to 115200 for the system to work correctly;...
  • Page 35: Run The Configuration Wizard

    system show eula Run the configuration wizard There are two wizards, a DD System Manager configuration wizard and a Command Line Interface (CLI) configuration wizard. The configuration wizards guide you through a simplified configuration of the system to get the system operating quickly. Command Line Interface (CLI) configuration wizard The CLI configuration wizard starts automatically the first time the system starts.
  • Page 36 Use DHCP on Ethernet port ethMa (yes|no|?) [no]: Enter the IP address for ethMa [192.168.10.185]: Enter the netmask for ethMa [255.255.255.0]: Ethernet port ethMb Enable Ethernet port ethMb (yes|no|?) [no]: 6. Enter the IP address of the default routing gateway. Or accept the default gateway, if the system was able to discover it. Default Gateway Enter the default gateway IP address: 192.168.10.1...
  • Page 37: Configuring Additional System Parameters

    --------------- ---- ------------------ Do you want to save these settings (Save|Cancel|Retry): Configuring additional system parameters About this task Most installations would benefit from the configuration of a few additional system parameters, provided in this section for convenience. NOTE: You can also use the DD System Manager GUI interface to configure the system parameters. Open a web browser, and enter your system IP address in the browser’s address text box.
  • Page 38: Configuring The System With The Configuration Wizard

    Configuring the system with the configuration wizard The protection system provides two wizards: a DD System Manager configuration wizard and a Command Line Interface (CLI) configuration wizard. The configuration wizards guide you through a simplified configuration of your system to get your protection system operating quickly.
  • Page 39: File System

    1. Select Maintenance > Support > Autosupport. 2. Click Configure in the Channel row in the Support area. The Configure Dell EMC Support Delivery dialog box appears. The delivery method is displayed after the Channel label in the Support area.
  • Page 40: Cli Equivalent

    CLI equivalent Steps 1. To set up the administrator email, enter: # config set admin-email dd_admin1@emc.com The Admin Email is: dd_admin1@emc.com 2. To register the system to the gateway (Secure Remote Support), enter: # support connectemc device register ipaddr esrs-gateway [host-list] [ha-peer ipaddr] CAUTION: When configuring Secure Remove Services delivery on an HA pair: ●...
  • Page 41: Chapter 6: Installation Troubleshooting

    Installation Troubleshooting Topics: • Installation troubleshooting scenarios Installation troubleshooting scenarios The following table lists some common installation issues and suggestions to fix them. CAUTION: Safety considerations on page 11 provides instructions to avoid electrostatic discharge while handling system components. Table 10. Troubleshooting scenarios Issue Remedy System does not POST...
  • Page 42 NVRAM is not charged to 80% or more, the system will generate errors and performance is degraded. License file is missing or incomplete ● Contact your Dell EMC sales representative. ● Open a license case on the Online Support portal. Installation Troubleshooting...
  • Page 43: Appendix A: Add Storage Capacity

    Add Storage Capacity The system supports capacity expansion operations by adding new disk shelves while the system is powered on. The chapter contained in this part provides overview information and instructions to verify the system health before adding storage to the system.
  • Page 44: Verify And Configure The New Disks

    Verify and configure the new disks About this task Complete the following tasks to verify and configure the new disks. Steps 1. Run the filesys enable to command to reenable the file system. 2. Run the enclosure show summary command to verify the Data Domain system recognizes the new disk shelf. ●...
  • Page 45: License The New Storage With Electronic Licensing

    ....v v v v v v v v v v v v v v v --------- ------------------------------------------------- Legend State Count ------ --------------- ----- In Use Disks Available Disks 15 ------ --------------- ----- Total 42 disks...
  • Page 46 # disk show state Enclosure Disk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 --------- ------------------------------------------------- ......s .

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